J&D Dental, et al., Respondents, vs. Liya Hou, Appellant

Court of Appeals of Minnesota·Decided September 15, 2025·No. a242046·Published

Opinion

STATE OF MINNESOTA

IN COURT OF APPEALS

A24-2046

J&D Dental, et al.,

Respondents,

vs.

Liya Hou,

Appellant.

Filed September 15, 2025

Affirmed

Frisch, Chief Judge

Hennepin County District Court File No. 27-CV-24-10516

Christopher W. Madel, Jennifer M. Robbins, Madel PA, Minneapolis, Minnesota (for respondents)

Bruce Jones, Josephine Pechous, Jessica L. Berns, Faegre Drinker Biddle & Reath LLP, Minneapolis, Minnesota (for appellant)

Considered and decided by Smith, Tracy M., Presiding Judge; Frisch, Chief Judge;

and Segal, Judge. ∗ SYLLABUS

Whether a civil action is based on speech “on a matter of public concern” and thus within the scope of the Uniform Public Expression Protection Act, Minn. Stat. §§ 554.07-.20 (2024), is determined, consistent with common-law interpretation of the phrase in the defamation context, on a case-by-case basis given the totality of

Retired judge of the Minnesota Court of Appeals, serving by appointment pursuant to Minn. Const. art. VI, § 10.

circumstances, taking into consideration the content, form, and context of the speech, as well as any other pertinent factors.

OPINION

FRISCH, Chief Judge In this interlocutory appeal, appellant challenges the denial of her special motion for expedited relief under the Minnesota Uniform Public Expression Protection Act (UPEPA), Minn. Stat. §§ 554.07-.20. Appellant moved to dismiss defamation claims arising from appellant’s online reviews of respondents’ dental-care business. Appellant asserts that her statements in the reviews are on a matter of public concern and therefore within the scope of UPEPA. She asserts that she is entitled to dismissal of the defamation claims as a matter of law. Because we conclude that appellant’s speech is not on a matter of public concern, we conclude that the lawsuit based on her speech falls outside the scope of UPEPA and affirm.

FACTS 1

On July 12, 2024, respondents J&D Dental and Dr. Jennifer Herbert (collectively J&D Dental) initiated an action in district court against appellant Liya Hou. In its complaint, J&D Dental asserted eight counts of defamation arising from Hou’s “multiple false and defamatory Google reviews online regarding dental treatment received at J&D.” This appeal is taken from the district court’s order denying Hou’s special motion for

1 The following facts, taken in the light most favorable to J&D Dental as the nonmoving party, are derived from the affidavits prepared and presented by the parties in support of and in opposition to Hou’s special motion for expedited relief.

expedited relief under UPEPA, which authorizes interlocutory appellate review of the denial of such a motion. See Minn. Stat. § 554.15.

Hou was a patient at J&D Dental. In December 2023, Hou received two fillings in two of her teeth. About a month later, in January 2024, Hou returned to J&D Dental for a crown on a different tooth. In February 2024, Hou called J&D Dental and reported “discomfort related to the fillings.” She informed J&D Dental that her new dentist stated that the work performed by J&D Dental “needed to be re-done.” In March 2024, Hou emailed J&D Dental and requested compensation for the work that her new dentist said “needed to be redone.”

Following additional correspondence between the parties, J&D Dental offered to refund Hou’s insurance company for payments related to the fillings and crown, so long as she released all claims against J&D Dental. The next day, Hou responded that, in addition to these refunds, she sought compensation of $2,000 “for the negative outcomes and risks [she] bear[s]” resulting from her treatment at J&D Dental. Hou identified two options to resolve the dispute: (1) a refund of $1,278.94 to her insurance company and compensation of $2,000 paid to her; or (2) both amounts paid directly to her to “self-pay for the new crown on tooth 4 to expedite the treatment procedure without insurance coverage.” Hou stated that if J&D Dental did not fulfill her request, she would “start to take actions, including but not limited to sharing [her] negative outcomes on social media,” including via submission of Google reviews. Hou and J&D Dental did not resolve this dispute.

On June 25, Hou posted the following Google review:

I want to give a negative rating! Anyone who cares about their dental health should avoid this practice! I was fooled by the 5-star rating and chose J&D Dental and [the dentist] has damaged three of my teeth! My treatment involved fillings on teeth 8 & 9 and a crown on tooth 4, which not only failed to solve the problems but led to more serious dental issues. Subsequent evaluations by multiple respected dentists have confirmed that the work performed was substandard, with fillings and the crown poorly executed and sealed, leaving open margins susceptible to bacterial infiltration and posing a significant risk of severe complications. I initially reported significant discomfort in my front teeth following fillings on teeth 8 & 9. Despite this, [the dentist], with a dismissive attitude, failed to address my concerns before proceeding with a crown on tooth 4. The treatments needed for teeth 8 and 9, which include enlarging the fillings, will compromise the structural integrity of these teeth, making them more susceptible to future issues. Additionally, replacing the current crown on tooth 4 carries risks such as root fracture and the necessity for an implant. I deeply regret choosing J&D Dental, as the physical and structural damage caused by [the dentist] to my teeth is permanent!

J&D Dental’s counsel sent Hou a demand letter alleging that her Google review is defamatory. Hou thereafter posted seven additional and substantially similar Google reviews of J&D Dental, replacing the first sentence of her initial review with an assertion that J&D Dental “threaten[ed] to take legal action after [she] shared [her] true experience[.]”

J&D Dental filed a complaint in district court, asserting that Hou’s reviews are defamatory because they are “untrue and unsupported” and that Hou has a “history of posting defamatory Google reviews.” In her answer, Hou asserted that her statements in

the review are true and that her statements “related to a matter of substantial public interest and concern.”

Hou filed a special motion to dismiss pursuant to UPEPA. Following a motion hearing, the district court denied Hou’s special motion to dismiss. The district court concluded that Hou’s speech fell outside the scope of UPEPA, and she therefore was not entitled to dismissal under that statute and that, if it were to conclude that Hou’s speech fell within the scope of UPEPA, genuine issues of material fact precluded summary judgment in Hou’s favor.

Hou appeals.

ISSUE

Did the district court err in denying Hou’s special motion to dismiss?

ANALYSIS

This appeal arises from the district court’s denial of Hou’s “special motion for expedited relief to dismiss” pursuant to UPEPA. In 2024, the legislature adopted UPEPA, a uniform anti-SLAPP (strategic lawsuit against public participation) statute. 2 2024 Minn.

2 UPEPA and anti-SLAPP laws generally are procedural statutes “designed to prevent substantive consequences: the impairment of First Amendment rights and the time and expense of defending against litigation that has no demonstrable merit.” Unif. Pub. Expression Prot. Act § 2 cmt. 2 (Unif. L. Comm’n 2020); see also Leiendecker v. Asian Women United of Minn., 848 N.W.2d 224, 228 (Minn. 2014) (noting that anti-SLAPP statutes protect the exercise of public-participation rights “threatened by SLAPP suits, which are generally filed in order to use litigation to intimidate opponents’ exercise of rights of petitioning and speech, even when, as is often the case, the party filing the suit does not care whether it actually prevails” (quotation omitted)).

In adopting UPEPA, the legislature repealed Minnesota’s previous anti-SLAPP statute, Minn. Stat. §§ 554.01-.06 (2022), which the supreme court ruled unconstitutional

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