J&D Dental, et al., Respondents, vs. Liya Hou, Appellant

CourtCourt of Appeals of Minnesota
DecidedSeptember 15, 2025
Docketa242046
StatusPublished

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J&D Dental, et al., Respondents, vs. Liya Hou, Appellant, (Mich. Ct. App. 2025).

Opinion

STATE OF MINNESOTA IN COURT OF APPEALS A24-2046

J&D Dental, et al., Respondents,

vs.

Liya Hou, Appellant.

Filed September 15, 2025 Affirmed Frisch, Chief Judge

Hennepin County District Court File No. 27-CV-24-10516

Christopher W. Madel, Jennifer M. Robbins, Madel PA, Minneapolis, Minnesota (for respondents)

Bruce Jones, Josephine Pechous, Jessica L. Berns, Faegre Drinker Biddle & Reath LLP, Minneapolis, Minnesota (for appellant)

Considered and decided by Smith, Tracy M., Presiding Judge; Frisch, Chief Judge;

and Segal, Judge. ∗

SYLLABUS

Whether a civil action is based on speech “on a matter of public concern” and thus

within the scope of the Uniform Public Expression Protection Act, Minn. Stat.

§§ 554.07-.20 (2024), is determined, consistent with common-law interpretation of the

phrase in the defamation context, on a case-by-case basis given the totality of

∗ Retired judge of the Minnesota Court of Appeals, serving by appointment pursuant to Minn. Const. art. VI, § 10. circumstances, taking into consideration the content, form, and context of the speech, as

well as any other pertinent factors.

OPINION

FRISCH, Chief Judge

In this interlocutory appeal, appellant challenges the denial of her special motion

for expedited relief under the Minnesota Uniform Public Expression Protection Act

(UPEPA), Minn. Stat. §§ 554.07-.20. Appellant moved to dismiss defamation claims

arising from appellant’s online reviews of respondents’ dental-care business. Appellant

asserts that her statements in the reviews are on a matter of public concern and therefore

within the scope of UPEPA. She asserts that she is entitled to dismissal of the defamation

claims as a matter of law. Because we conclude that appellant’s speech is not on a matter

of public concern, we conclude that the lawsuit based on her speech falls outside the scope

of UPEPA and affirm.

FACTS 1

On July 12, 2024, respondents J&D Dental and Dr. Jennifer Herbert (collectively

J&D Dental) initiated an action in district court against appellant Liya Hou. In its

complaint, J&D Dental asserted eight counts of defamation arising from Hou’s “multiple

false and defamatory Google reviews online regarding dental treatment received at J&D.”

This appeal is taken from the district court’s order denying Hou’s special motion for

1 The following facts, taken in the light most favorable to J&D Dental as the nonmoving party, are derived from the affidavits prepared and presented by the parties in support of and in opposition to Hou’s special motion for expedited relief.

2 expedited relief under UPEPA, which authorizes interlocutory appellate review of the

denial of such a motion. See Minn. Stat. § 554.15.

Hou was a patient at J&D Dental. In December 2023, Hou received two fillings in

two of her teeth. About a month later, in January 2024, Hou returned to J&D Dental for a

crown on a different tooth. In February 2024, Hou called J&D Dental and reported

“discomfort related to the fillings.” She informed J&D Dental that her new dentist stated

that the work performed by J&D Dental “needed to be re-done.” In March 2024, Hou

emailed J&D Dental and requested compensation for the work that her new dentist said

“needed to be redone.”

Following additional correspondence between the parties, J&D Dental offered to

refund Hou’s insurance company for payments related to the fillings and crown, so long as

she released all claims against J&D Dental. The next day, Hou responded that, in addition

to these refunds, she sought compensation of $2,000 “for the negative outcomes and risks

[she] bear[s]” resulting from her treatment at J&D Dental. Hou identified two options to

resolve the dispute: (1) a refund of $1,278.94 to her insurance company and compensation

of $2,000 paid to her; or (2) both amounts paid directly to her to “self-pay for the new

crown on tooth 4 to expedite the treatment procedure without insurance coverage.” Hou

stated that if J&D Dental did not fulfill her request, she would “start to take actions,

including but not limited to sharing [her] negative outcomes on social media,” including

via submission of Google reviews. Hou and J&D Dental did not resolve this dispute.

3 On June 25, Hou posted the following Google review:

I want to give a negative rating! Anyone who cares about their dental health should avoid this practice! I was fooled by the 5-star rating and chose J&D Dental and [the dentist] has damaged three of my teeth! My treatment involved fillings on teeth 8 & 9 and a crown on tooth 4, which not only failed to solve the problems but led to more serious dental issues. Subsequent evaluations by multiple respected dentists have confirmed that the work performed was substandard, with fillings and the crown poorly executed and sealed, leaving open margins susceptible to bacterial infiltration and posing a significant risk of severe complications. I initially reported significant discomfort in my front teeth following fillings on teeth 8 & 9. Despite this, [the dentist], with a dismissive attitude, failed to address my concerns before proceeding with a crown on tooth 4. The treatments needed for teeth 8 and 9, which include enlarging the fillings, will compromise the structural integrity of these teeth, making them more susceptible to future issues. Additionally, replacing the current crown on tooth 4 carries risks such as root fracture and the necessity for an implant. I deeply regret choosing J&D Dental, as the physical and structural damage caused by [the dentist] to my teeth is permanent!

J&D Dental’s counsel sent Hou a demand letter alleging that her Google review is

defamatory. Hou thereafter posted seven additional and substantially similar Google

reviews of J&D Dental, replacing the first sentence of her initial review with an assertion

that J&D Dental “threaten[ed] to take legal action after [she] shared [her] true

experience[.]”

J&D Dental filed a complaint in district court, asserting that Hou’s reviews are

defamatory because they are “untrue and unsupported” and that Hou has a “history of

posting defamatory Google reviews.” In her answer, Hou asserted that her statements in

4 the review are true and that her statements “related to a matter of substantial public interest

and concern.”

Hou filed a special motion to dismiss pursuant to UPEPA. Following a motion

hearing, the district court denied Hou’s special motion to dismiss. The district court

concluded that Hou’s speech fell outside the scope of UPEPA, and she therefore was not

entitled to dismissal under that statute and that, if it were to conclude that Hou’s speech

fell within the scope of UPEPA, genuine issues of material fact precluded summary

judgment in Hou’s favor.

Hou appeals.

ISSUE

Did the district court err in denying Hou’s special motion to dismiss?

ANALYSIS

This appeal arises from the district court’s denial of Hou’s “special motion for

expedited relief to dismiss” pursuant to UPEPA. In 2024, the legislature adopted UPEPA,

a uniform anti-SLAPP (strategic lawsuit against public participation) statute. 2 2024 Minn.

2 UPEPA and anti-SLAPP laws generally are procedural statutes “designed to prevent substantive consequences: the impairment of First Amendment rights and the time and expense of defending against litigation that has no demonstrable merit.” Unif. Pub. Expression Prot. Act § 2 cmt. 2 (Unif. L. Comm’n 2020); see also Leiendecker v.

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