Gaynor v. Bitcoin Depot, Inc

District Court, District of Columbia·Decided August 13, 2026·No. Civil Action No. 2025-4332·Published

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

JAVAN GAYNOR, Plaintiff,

v. Civil Action No. 25 - 4332 (LLA)

BITCOIN DEPOT, INC., Defendant.

MEMORANDUM OPINION AND ORDER Plaintiff Javan Gaynor filed this pro se action against Bitcoin Depot, Inc., alleging that the company failed to refund him after he was coerced into depositing funds at one of its Bitcoin kiosks. ECF No. 1-1. Pending before the court is Bitcoin Depot’s motion to compel arbitration or, in the alternative, to dismiss for failure to state a claim. ECF No. 6. For the following reasons, the court grants the motion to compel arbitration and stays the case.

I. FACTUAL BACKGROUND AND PROCEDURAL HISTORY The following facts are undisputed. See Dist. No. 1, Pac. Coast. Dist., Marine Eng’rs’

Beneficial Ass’n, AFL-CIO v. Liberty Mar. Corp., 998 F.3d 449, 456 (D.C. Cir. 2021) (“A motion to compel arbitration is decided on a summary judgment standard.”). Bitcoin Depot operates kiosks across the United States that allow users to purchase Bitcoin, a type of cryptocurrency, “by depositing cash, which is then sent to a user designated wallet.” ECF No. 6-1 ¶ 4. In June 2025, Mr. Gaynor visited a Bitcoin Depot kiosk in Alexandria, Virginia. ECF No. 1-1, at 3; ECF No. 6-1

¶ 6.1 Mr. Gaynor alleges that individuals impersonating federal law enforcement officers coerced him into withdrawing $16,600 from his bank accounts and depositing the funds into the Bitcoin Depot kiosk. ECF No. 1-1, at 3. The impersonators allegedly “claimed [Mr. Gaynor’s] name was linked to a criminal investigation and used threats of arrest to compel immediate cooperation.” Id. To initiate the Bitcoin transaction, Mr. Gaynor accepted Bitcoin Depot’s terms and conditions by selecting “I accept these terms and conditions” on the kiosk. ECF No. 6-1 ¶ 12; see ECF No. 6-6, at 2 (metadata showing Mr. Gaynor pressed “Accept”); ECF No. 10, at 2, 6 (Mr. Gaynor’s claim that he was coerced into completing the transaction and “did not meaningfully review or understand any arbitration provision at the kiosk”); see also ECF No. 6-1 ¶ 11 (describing the process for completing a transaction at a Bitcoin Depot kiosk as a new user); ECF No. 6-3, at 30 (screenshot of terms and conditions page). Among Bitcoin Depot’s terms and conditions is an arbitration agreement, which provides:

17.1. Dispute Resolution Provisions. The Agreement shall be treated as though it were executed and performed in Atlanta, Georgia and shall be governed by and construed in accordance with the laws of the State of Georgia (without regard to conflict of law principles). The parties hereby agree to arbitrate all claims that may arise under the Agreement. Without limiting the foregoing, should a dispute arise between the parties (including the Covered Parties)

including, without limitation, any matter concerning the Bitcoin Depot Offerings, the terms and conditions of the Agreement or the breach of same by any party hereto: (a) the parties agree to submit their dispute for resolution by arbitration before the American Arbitration Association (“AAA”) in Atlanta, GA, in accordance with the then current Commercial Arbitration rules of the AAA . . . . For claims of Ten Thousand Dollars ($10,000.00) or

1 When citing ECF Nos. 1-1, 6-2, 6-3, 6-6, and 10-1, the court refers to the CM/ECF-generated numbers at the top of each page rather than any internal pagination.

less, you can choose whether the arbitration proceeds in person, by telephone or based only on submissions.

ECF No. 6-2, at 34.

After Mr. Gaynor completed the transaction at the Bitcoin Depot kiosk, his financial institution notified him that “he had been coerced into a fraudulent scheme.” ECF No. 1-1, at 3. Mr. Gaynor then contacted Bitcoin Depot and the Alexandria Police Department. Id. A Bitcoin Depot customer service manager informed Mr. Gaynor that “he would be able to retrieve the funds if the transaction was included in a police report,” but, according to Mr. Gaynor, Bitcoin Depot “subsequently denied the possibility of retrieval, despite earlier statements and written correspondence confirming willingness to cooperate with law enforcement.” Id. In August 2025, Bitcoin Depot responded to outreach from the Office of the Attorney General for the District of Columbia concerning Mr. Gaynor. See ECF No. 10-1, at 3. In the letter, Bitcoin Depot explained that it had advised Mr. Gaynor to contact local authorities and that it was “willing to work with Law Enforcement.” Id. at 4. The company stated that it “has no affiliation with the individuals who scammed Mr. Gaynor” and that it has “language on the face of [its] kiosks that begins with ‘ARE YOU BEING SCAMMED?’ and goes on to list some common instances of scams.” Id. Bitcoin Depot also explained that it had reviewed security footage showing Mr. Gaynor using the kiosk and noted that he “did not appear to show signs of distress.” Id.

In October 2025, Mr. Gaynor filed suit in the Superior Court of the District of Columbia, alleging that Bitcoin Depot’s “failure to act reasonably or to halt, flag, or investigate the transactions despite clear indications of fraudulent coercion constitutes negligence and reckless

disregard for consumer protection.” ECF No. 1-1, at 3.2 Mr. Gaynor raises four counts against Bitcoin Depot for “facilitation of fraud / aiding and abetting fraud,” negligence, negligent misrepresentation, and civil conspiracy to defraud under Virginia law. Id. at 3-5. He seeks at least $16,600 in compensatory damages, $3 million in punitive damages, treble damages, costs, and attorney’s fees. Id. at 5.

Bitcoin Depot removed the action to this court, ECF Nos. 1, 2 (errata), and in January 2026, it moved to compel arbitration or, in the alternative, to dismiss the complaint for failure to state a claim. ECF No. 6. The court directed Mr. Gaynor to respond, ECF No. 7, and Bitcoin Depot’s motion is fully briefed, ECF Nos. 6, 10 (Mr. Gaynor’s corrected opposition), 13.

II. LEGAL STANDARD

The Federal Arbitration Act (“FAA”), 9 U.S.C. § 1 et seq., provides that a provision in a contract requiring the arbitration of disputes related to the contract “shall be valid, irrevocable, and enforceable.” Id. § 2. The Supreme Court has held that “any doubts concerning the scope of arbitrable issues should be resolved in favor of arbitration.” Moses H. Cone Mem’l Hosp. v. Mercury Constr. Corp., 460 U.S. 1, 24-25 (1983). If a party subject to an arbitration agreement attempts to litigate a dispute in federal court, the opposing party may petition the court “for an order directing that such arbitration proceed in the manner provided for in such agreement.” 9 U.S.C. § 4.

As noted, “[a] motion to compel arbitration is decided on a summary judgment standard.”

Dist. No. 1, Pac. Coast. Dist., 998 F.3d at 456. The court may accordingly grant the motion if

2 Mr. Gaynor’s complaint states the jurisdiction as the “Circuit Court for the City of Alexandria, Virginia,” ECF No. 1-1, at 2, but Mr. Gaynor filed the complaint in D.C. Superior Court.

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