Gallo Motor Center, Inc. v. Mazda Motor of America, Inc.

347 F.3d 20, 62 Fed. R. Serv. 1214, 2003 U.S. App. LEXIS 20984, 2003 WL 22350891
CourtCourt of Appeals for the First Circuit
DecidedOctober 16, 2003
Docket02-2570
StatusPublished
Cited by9 cases

This text of 347 F.3d 20 (Gallo Motor Center, Inc. v. Mazda Motor of America, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the First Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gallo Motor Center, Inc. v. Mazda Motor of America, Inc., 347 F.3d 20, 62 Fed. R. Serv. 1214, 2003 U.S. App. LEXIS 20984, 2003 WL 22350891 (1st Cir. 2003).

Opinion

HOWARD, Circuit Judge.

An automobile manufacturer upset one of its existing franchisees when it decided to open a new dealership near the existing franchise. The franchisee brought a diversity action, alleging that the manufacturer’s actions violated state law. Following a bench trial, the district court entered judgment for the manufacturer. The franchisee now appeals. We consider whether the district court erred in either its eviden-tiary admissions or factual findings and, discerning no error, affirm the court’s judgment.

I.

Plaintiff-appellant Gallo Motor Corporation (“Gallo”) became a dealer for defendant-appellee Mazda Motor of America, Inc. (“Mazda”) in 1994, when Gallo acquired an existing Mazda dealership on Shrewsbury Street in Worcester, Massachusetts. Gallo management decided to purchase the franchise despite its awareness of other Mazda dealers in the area.

Like all new Mazda franchisees, Gallo was assigned a specific geographic area called a Statistical Observation Area (“SOA”). Mazda uses the SOA to monitor its dealers’ performances. By comparing *22 new vehicle registrations in each SOA with industry-wide benchmarks (such as Mazda’s national and regional market shares), Mazda is able to determine whether sales in a particular SOA are above or below average. Gallo’s assigned SOA encompassed all of Worcester and neighboring Shrewsbury, Massachusetts.

At the time Gallo purchased the franchise, Mazda’s sales in the Worcester-Shrewsbury SOA were below the national and regional averages. Because Mazda believed that the poor location of the Shrewsbury Street dealership (in Worcester) was at least partially to blame for the substandard sales, it conditioned its approval of the Gallo franchise on Gallo’s agreement to relocate the dealership from Shrewsbury Street to Gold Star Boulevard (also in Worcester). Gallo agreed to an eventual relocation.

In 1997, approximately three years after Gallo began operating the Shrewsbury Street dealership but prior to its relocation, Mazda commissioned market studies to evaluate more than 80 of its metropolitan market areas throughout the country. These studies were part of a “dealer revitalization program,” which was designed both to eliminate dealers with poor performance records and to maximize the efficiencies of the remaining dealerships.

Based on market data from 1994 through 1997, the studies revealed that the greater Worcester area, which encompasses Gallo’s Worcester-Shrewsbury SOA as well as the neighboring Westborough SOA, was not performing at an optimal level. At the time of the studies, this area contained three dealerships: Gallo, North End, and Roy Rioux. A report accompanying the studies cautioned that, while three dealerships were sufficient for the area, all three dealerships needed to achieve superior sales and service records if Mazda was to achieve its expected market share in the greater Worcester area.

In 1998, the number of Mazda dealerships in the greater Worcester area decreased from three to two when Roy Rioux closed its doors. Located on Route 9 in Westborough, Massachusetts, the former Rioux dealership was approximately 7.6 miles away from Gallo’s Shrewsbury Street facility in Worcester. Unable to find an acceptable buyer for the Rioux facility, Mazda quickly began searching for a new dealership to service the Westbor-ough area.

After considering a number of factors, including the 1997 greater Worcester area market study, Mazda’s management determined that a new dealership on Route 9 would lead to greater market penetration in the Westborough SOA. Accordingly, in late 1998, Mazda entered into an agreement with Ford Motor Company to establish a joint Lincoln-Mercury/Mazda dealership (“MetroWest”) on Route 9 in Shrewsbury, just over the Westborough town line. Meanwhile, in March 1999, Gallo relocated from Shrewsbury Street to Gold Star Boulevard in Worcester pursuant to its franchising agreement with Mazda.

On August 16, 1999, three months after Gallo’s move, Mazda notified Gallo by certified mail of its intention to establish a new dealership “at the Southwest corner of Route 9 and Walnut Street in Westbor-ough, Massachusetts” (emphasis added). Although the letter’s description provided an accurate street address, it incorrectly identified the new dealership’s site as Westborough instead of Shrewsbury. Based on this defective letter, Gallo management assumed that the new dealership was effectively replacing the former Rioux dealership in Westborough. Accordingly, it neither objected nor inquired further.

*23 With no pending protests, Mazda and Ford proceeded with their plans to establish the MetroWest dealership. At completion, the $8.8 million facility — located approximately 6.5 miles away from Gallo’s Gold Star Boulevard dealership in Worcester — was entirely Ford-owned.

In March 2001, just a few months prior to MetroWest’s grand opening, Gallo management discovered that the joint dealership was located in Shrewsbury — not Westborough. Management immediately contacted Mazda’s Regional General Manager to express concern. On June 21, 2001, Gallo’s counsel sent Mazda a letter complaining about both the establishment of the MetroWest dealership and Mazda’s failure to provide Gallo with the notice required by Massachusetts law. On July 13, 2001, Mazda’s counsel responded with a corrected notice letter, which confirmed Mazda’s intention to proceed with the Me-troWest dealership.

Gallo thereafter filed a diversity action in federal district court, alleging violations of Massachusetts’ so-called “Dealer’s Bill of Rights.” See Mass. Gen. Laws ch. 93(B) (amended 2002). Specifically, Gallo claimed that Mazda’s MetroWest decision was arbitrary and that Mazda had failed to provide adequate notice of its decision. The pertinent text of the statute, as it existed at the time of trial, is reproduced below.

[It is a violation for a manufacturer] arbitrarily and without notice to existing franchisees ... to grant or enter into a franchise or selling agreement to or with an additional franchisee who intends or would be required by such franchise selling agreement to conduct its dealership operations from a place of business situated within the relevant market area of an existing franchisee....
Any manufacturer ... which intends to grant or enter into an additional franchise or selling agreement, shall, at least sixty days prior to granting such franchise or entering into such agreement, give written notice of its intention to do so to each motor vehicle dealer with a franchise or selling agreement covering the same line make within a twenty mile radius of the location where the business of the proposed franchise will be located. Such notice shall state the date on or after which such proposed franchise shall be granted or entered into.
In determining whether such proposed appointment is arbitrary, the court shall consider all pertinent circumstances. These may include but are not limited to: [a list of eight lengthy statutory factors]. 1

Mass. Gen. Laws ch. 93(B), § 4(3)(i) (amended 2002).

During the five-day bench trial, Gallo sought to prove the arbitrariness of Mazda’s decision by arguing, inter alia,

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Cite This Page — Counsel Stack

Bluebook (online)
347 F.3d 20, 62 Fed. R. Serv. 1214, 2003 U.S. App. LEXIS 20984, 2003 WL 22350891, Counsel Stack Legal Research, https://law.counselstack.com/opinion/gallo-motor-center-inc-v-mazda-motor-of-america-inc-ca1-2003.