Gallegos v. University of La Verne CA2/2

California Court of Appeal·Decided September 3, 2026·No. B331648·Unpublished

Opinion

Filed 9/3/26 Gallegos v. University of La Verne CA2/2 NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS

California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION TWO

FRANCISCO GALLEGOS, B331648, B334195

Plaintiff and Appellant, (Los Angeles County Super. Ct. No.

v. 20STCV29478)

UNIVERSITY OF LA VERNE,

Defendant and Appellant.

APPEALS from a judgment and orders of the Superior Court of Los Angeles County, Kevin C. Brazile, Judge. Affirmed in part, reversed in part, and remanded.

Alexander Morrison + Fehr, Tracy L. Fehr, J. Bernard Alexander III; Panitz Law Group and Eric A. Panitz for Plaintiff and Appellant.

Call & Jensen, David R. Sugden and Mireya A.R. Llaurado for Defendant and Appellant.

Francisco Gallegos (Gallegos) worked for the University of La Verne (ULV) for 20 years as a financial aid counselor. During his tenure, Gallegos took multiple protected leaves of absence under the Family and Medical Leave Act (FMLA) and the California Family Rights Act (CFRA). In April 2020, two days after Gallegos submitted a doctor’s note placing him “off work” for another month, ULV eliminated his position, attributing the decision to the economic impact of the COVID-19 pandemic. Gallegos was the only financial aid employee who was terminated, and ULV did not offer Gallegos financial aid positions that were open at the time.

Gallegos filed a complaint asserting causes of action under CFRA and the Fair Employment and Housing Act (FEHA). The case proceeded to trial, during which the trial court granted a directed verdict for ULV on Gallegos’s claim for punitive damages. The jury returned a verdict in favor of Gallegos and awarded him $600,000 in emotional distress damages. ULV now appeals from the court’s denial of its motion for judgment notwithstanding the verdict (JNOV). Gallegos cross-appeals from the court’s orders directing verdict in favor of ULV on his claim for punitive damages and awarding him attorney fees in the amount of $770,310.

We reverse the order granting a directed verdict on the claim for punitive damages. We affirm in all other respects.

BACKGROUND

I. Gallegos’s Employment with ULV Gallegos started working in ULV’s Financial Aid Department as a Counselor I in 1999. By January 2004, he was

serving as a Financial Aid Counselor III, with a focus on helping graduate and professional students with financial aid matters. Gallegos received favorable performance evaluations. In 2018, his supervisor Tamara Lewis rated him 4.57 out of 5, one of the highest ratings she had ever given. Lewis noted Gallegos was a “seasoned experienced Senior Financial Aid Counselor,” “clearly a ‘people’ person,” and had “command of the Federal and Office policies when it comes to the processing [of] [f]inancial aid.”

In February 2020, Gallegos was supervised by ULV’s Financial Aid Director, Nicholas Novello (Novello), who served from January 2018 until mid-March 2020. From mid-March 2020 to September 2020, Karen Lange (Lange) was the Interim Director of Financial Aid. Novello and Lange reported to the Vice President of Strategic Enrollment Management, Mary Aguayo (Aguayo). Aguayo oversaw financial aid, enrollment management, admissions, and other administrative departments, with 60 to 75 employees under her supervision. Aguayo reported to ULV’s President, Devorah Lieberman (Lieberman), and to the Chief Financial Officer (CFO), Avo Kechichian (Kechichian). II. Gallegos Takes Family and Medical Leave ULV’s employee handbook states that employees may take up to 12 weeks of unpaid leave annually under the FMLA and CFRA for the serious health condition of the employee or the employee’s spouse, child, or parent. Starting in 2013, ULV granted multiple requests for leave made by Gallegos:

• In February and March 2013, Gallegos took three weeks of family leave to care for his wife who needed surgery to have a tumor removed.

• In July 2013, ULV granted Gallegos time off on an intermittent basis to care for his mother after her leg was amputated.

• In October 2014, Gallegos took three weeks of FMLA and CFRA leave due to his own “anxiety and depression at work.”

• In each year from 2015 to 2019, ULV granted Gallegos intermittent time off under the family medical leave laws to care for himself or his mother.

• During the summer of 2017, Gallegos took a six-week leave of absence under the family medical leave laws.

• In 2019, Gallegos developed severe neck, back, and shoulder pain and was approved intermittent medical leave. In July through September 2019, Gallegos worked reduced hours.

• In February 2020, Gallegos had surgery to repair the rotator cuff on his left shoulder. Initially, ULV approved six weeks of family medical leave through early April 2020. On March 31, 2020, after Gallegos was placed off work for additional time by his physician, ULV approved Gallegos’s request to extend his medical leave to April 28, 2020.

III. Gallegos’s Managers Complain About His Attendance In a performance evaluation for the 2013 review period, Lange, then Assistant Director of Financial Aid, wrote: “The difficulty is [Gallegos’s] need for extra time off in relation to his approved FMLA. A key component of teamwork in a customer driven environment is being in the office to assist. . . . When a team member is out for any reason it impacts the full team.”

On July 26, 2019, Novello emailed Peggyann Book (Book)

in Human Resources, and others, about Gallegos’s work restrictions and leaves of absence. Novello informed Book that he wanted “to take the steps, however difficult . . . to do the maximum I can legally . . . to balance respecting the legal rights of the staff members on my counseling team, but also see to it that my staffing needs are met.” Novello wrote:

“Quite frankly, I am faced with a perfect storm situation of:

[¶] . . . [m]assively increased expectation for service[;] [¶] . . . [l]ittle university support for more staff or resources in spite of increased expectations[;] [¶] . . . [a] long term employee ([Gallegos]) who has multiple FMLA situations, currently on a reduced schedule who . . . is absent frequently for legally protected reasons[;] [¶] . . . [¶] . . . [and t]he remaining staff are having to pick up the slack and I am spending a tremendous amount of time counseling them on stress[.]”

After Book wrote that Gallegos was restricted to four hours of work per day, Novello responded: “Regarding [Gallegos’s] restrictions[,] in reality my team cannot sustain him working less than full time[.] [H]owever I don’t think I have much of a choice here because [four] hours is better than [zero] hours. So I guess I will have to accept the accommodation. [¶] . . . I am willing to have difficult conversations and make difficult choices both with staff and upper management that the vast majority of managers avoid doing. I would like to take steps to begin to end this cycle of dysfunction.”

On March 10, 2020, Novello emailed Aguayo and Lange about the Financial Aid Department’s need for a temporary counselor during Gallegos’s medical leave: “We will need to go to Recruitment or Temp route. Remember, we don’t have . . .

Gallegos and even when he comes back he may be limited[.] [I]t will be later this spring at the earliest. . . . We really need a counselor I feel it’s so critical to what we do it would be penny wise and pound foolish for budget not to support this. . . . We can’t shed more people.”

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