FTC v. Credit Bureau Center, LLC

CourtCourt of Appeals for the Seventh Circuit
DecidedAugust 21, 2019
Docket18-3310
StatusPublished

This text of FTC v. Credit Bureau Center, LLC (FTC v. Credit Bureau Center, LLC) is published on Counsel Stack Legal Research, covering Court of Appeals for the Seventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
FTC v. Credit Bureau Center, LLC, (7th Cir. 2019).

Opinion

In the

United States Court of Appeals For the Seventh Circuit ____________________ Nos. 18-2847 & 18-3310 FEDERAL TRADE COMMISSION, Plaintiff-Appellee, v.

CREDIT BUREAU CENTER, LLC, and MICHAEL BROWN, Defendants-Appellants. ____________________

Appeals from the United States District Court for the Northern District of Illinois, Eastern Division. No. 17 C 194 — Matthew F. Kennelly, Judge. ____________________

ARGUED APRIL 17, 2019 — DECIDED AUGUST 21, 2019 ____________________

Before MANION, SYKES, and BRENNAN, Circuit Judges. SYKES, Circuit Judge. Michael Brown is the sole owner and operator of Credit Bureau Center, a credit-monitoring ser- vice. (We refer to both collectively as “Brown.”) Brown’s websites used what’s known as a “negative option feature” to attract customers. The websites offered a “free credit report and score” while obscuring a key detail in much smaller text: that applying for this “free” information auto- 2 Nos. 18-2847 & 18-3310

matically enrolled customers in an unspecified $29.94 monthly “membership” subscription. The subscription was for Brown’s credit-monitoring service, but customers learned this information only when he sent them a letter after they were automatically enrolled. Brown’s most successful con- tractor capitalized on the confusion by posting Craigslist advertisements for fake rental properties and telling appli- cants to get a “free” credit score from Brown’s websites. The Federal Trade Commission eventually took notice. It sued Brown under section 13(b) of the Federal Trade Com- mission Act (“FTCA”), 15 U.S.C. § 53(b), alleging that the websites and referral system violated several consumer- protection statutes. The Commission sought a permanent injunction and restitution. Relevant here, the district judge found that Brown was a principal for his contractor’s fraudu- lent scheme and that the websites failed to meet certain disclosure requirements in the Restore Online Shopper Confidence Act (“ROSCA”). Id. § 8403. The judge entered a permanent injunction and ordered Brown to pay more than $5 million in restitution to the Commission. Brown now concedes liability as a principal for his con- tractor’s Craigslist scam. And he doesn’t dispute that his own websites failed to meet some of ROSCA’s disclosure requirements. So we have no trouble affirming the judge’s decision to hold him liable for both. We also affirm the issuance of a permanent injunction. Brown’s argument there rests on an erroneous understanding of the Eighth Amend- ment’s Excessive Fines Clause. But the restitution award is a different matter. By its terms, section 13(b) authorizes only restraining orders and injunctions. But the Commission has long viewed it as also Nos. 18-2847 & 18-3310 3

authorizing awards of restitution. We endorsed that starkly atextual interpretation three decades ago in FTC v. Amy Travel Service, Inc., 875 F.2d 564, 571 (7th Cir. 1989). Since Amy Travel, the Supreme Court has clarified that courts must consider whether an implied equitable remedy is compatible with a statute’s express remedial scheme. See Meghrig v. KFC W., Inc., 516 U.S. 479, 487–88 (1996). And it has specifically instructed us not to assume that a statute with “elaborate enforcement provisions” implicitly authorizes other reme- dies. Id. at 487. Applying Meghrig’s instructions, we conclude that section 13(b)’s grant of authority to order injunctive relief does not implicitly authorize an award of restitution. Every reason Meghrig gave for not finding an implied monetary remedy applies here. Most notably, the FTCA has two detailed remedial provisions that expressly authorize restitution if the Commission follows certain procedures. Our current read- ing of section 13(b) allows the Commission to circumvent these elaborate enforcement provisions and seek restitution directly through an implied remedy. Stare decisis cannot justify adherence to an approach that Supreme Court precedent forecloses. Accordingly, we over- rule Amy Travel and hold that section 13(b) does not author- ize restitutionary relief.1 Because the Commission brought this case under section 13(b), we vacate the restitution award.

1 Because this opinion overrules circuit precedent and creates a circuit split, we circulated it under Circuit Rule 40(e) to all judges in active service. A majority did not favor rehearing en banc. 4 Nos. 18-2847 & 18-3310

I. Background In January 2014 Brown contracted with Danny Pierce to direct customers to his credit-monitoring service. Brown gave Pierce several functionally identical websites with names like “eFreeScore.com” and “FreeCreditNation.com” to use for referrals. As their names suggest, these websites invited people to sign up for a “free credit report and score.” But signing up for the free score also automatically enrolled applicants in Brown’s credit-monitoring service, which charged a monthly subscription fee. Brown didn’t tell prospective customers about the credit- monitoring service. His websites almost entirely focused on the free credit score and report. Three disclaimers, buried in much smaller font, told consumers that applying for the free offer also enrolled them in an unspecified “membership” subscription that cost $29.94 each month. Customers later learned that this subscription was for credit monitoring when Brown sent them a letter after the automatic enroll- ment. Pierce did nothing to clear up this confusion. Indeed, it’s undisputed that his method for drumming up referrals was fraudulent. He subcontracted with Andrew Lloyd, who posted Craigslist advertisements for nonexistent rental properties at bargain prices. Lloyd invited prospective tenants to email the landlord. Posing as the “landlord,” he then responded and instructed them to obtain a credit report and score through one of Brown’s websites. But once appli- cants got this “free” information—and were automatically enrolled in the credit-monitoring service—Lloyd stopped replying to emails. Nos. 18-2847 & 18-3310 5

The plan was effective. Pierce quickly became Brown’s most successful recruiter. Over the course of their relation- ship, Pierce referred more than 2.7 million customers to Brown, generating just over $6.8 million in revenue. Unsus- pecting customers were understandably upset. They flooded Brown’s customer-service operators, questioning the month- ly subscription charge. They complained that the Craigslist advertisements were scams. And many were blindsided by the fact that requesting a free credit score automatically enrolled them in a costly credit-monitoring service. Brown told his customer-service team to deny any involvement with Pierce’s operation. And although Brown typically agreed to cancel future charges, he often refused to issue refunds. He also instructed his representatives to offer reduced prices to retain customers. Some customers accept- ed the offer, but others told their credit-card companies to cancel Brown’s charges. Credit-card companies cancelled more than 10,000 of Brown’s charges. Consumers complained to the Commission, which opened an investigation. In January 2017 it sued Brown under section 13(b) of the FTCA seeking an injunction and restitution. The Commission alleged that the Craigslist advertisements violated the FTCA’s prohibition on “unfair or deceptive acts or practices.” 15 U.S.C. § 45(a). The suit also alleged that Brown’s websites violated the same provision of the FTCA, as well as ROSCA, id. § 8403; the Fair Credit Reporting Act (“FCRA”), id. § 1681j(g); and the Free Credit Reports Rule, 12 C.F.R.

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