FREEMAN v. OCWEN LOAN SERVICING, INC.

District Court, S.D. Indiana·Decided March 31, 2023·No. 1:18-cv-03844·Unknown

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF INDIANA INDIANAPOLIS DIVISION DEMONA FREEMAN, ) ) Plaintiff, ) ) v. ) Case No. 1:18-cv-03844-TWP-MKK ) OCWEN LOAN SERVICING, LLC, and ) BANK OF NEW YORK MELLON, ) ) Defendants. ) ORDER ON DEFENDANT'S MOTION FOR SUMMARY JUDGMENT AND PLAINTIFF'S MOTION FOR LEAVE TO FILE SURREPLY This matter is before the Court on a Motion for Summary Judgment filed pursuant to Federal Rule of Civil Procedure 56 by Defendant Bank of New York Mellon ("BONY") (Filing No. 270) and a Motion for Leave to File Surreply filed by Plaintiff Demona Freeman ("Freeman") (Filing No. 386). Freeman initiated this action against BONY and co-defendant Ocwen Loan Servicing, LLC ("Ocwen") (collectively, "Defendants") for their alleged violation of numerous federal statutes—the Real Estate Settlement Procedures Act, Truth in Lending Act, Fair Debt Collection Practices Act, Telephone Consumer Protection Act, and Fair Credit Reporting Act—as well as for breach of contract and other state law claims. After Freeman twice amended her Complaint, the Court narrowed her claims following the Defendants' motions to dismiss. BONY then filed the instant Motion for Summary Judgment, asking for entry of summary judgment on the remaining claim for breach of contract. Freeman seeks leave to file a surreply brief opposing summary judgment. For the following reasons, the Court grants BONY's Motion for Summary Judgment and denies Freeman's Motion for Leave to File Surreply. I. BACKGROUND The following facts are not necessarily objectively true, but as required by Federal Rule of Civil Procedure 56, the facts are presented in the light most favorable to Freeman as the non- moving party. See Zerante v. DeLuca, 555 F.3d 582, 584 (7th Cir. 2009); Anderson v. Liberty

Lobby, Inc., 477 U.S. 242, 255 (1986). The Court notes that this background section is not intended to provide a comprehensive explanation of all the facts of this case but rather provides only the facts necessary for resolving the instant Motions. The Court further notes that certain evidence has been excluded pursuant to the Defendants' motions in limine and is not being considered when resolving the instant Motions. In deciding those motions in limine, the Court ruled that Freeman and her medical providers (Dr. Valerie Beard, Dr. Pynkerton Newton, and Alta Skelton) may not testify as to medical causation opinion of Freeman's purported medical issues; the cause, presentation, and/or progression of psychosomatic symptoms in patients generally; and whether stress may hypothetically cause hypertension (see Filing No. 471 at 9). The Court also ruled that Freeman may not use during trial

or for summary judgment her medical records (Filing No. 337-4; Filing No. 336-23 at 23), the OneMain term sheet describing a loan (Filing No. 336-23 at 16), and the statement of attorney's fees allegedly incurred in connection with her foreclosure (Filing No. 336-40) (see Filing No. 473 at 8). A. Factual Background Freeman is the owner of real property and improvements located at 17373 Pine Wood Lane, Westfield, Indiana 46074. She purchased the property on December 2, 2003, as her primary residence and financed the purchase by a loan as evidenced by a note and a mortgage on the property. The loan subsequently was assigned to BONY, and in September 2011, Ocwen began servicing the loan on behalf of BONY (Filing No. 84-15; Filing No. 272-1 at 5–6, 185–93). In 2008, Freeman began experiencing financial difficulties that led to her falling behind on her mortgage payments under the loan, and on April 13, 2009, BONY filed a foreclosure action

against Freeman in the Hamilton County Superior Court. Shortly thereafter, on April 23, 2012, Freeman filed Chapter 13 bankruptcy petition in the United States Bankruptcy Court for the Southern District of Indiana (Filing No. 84 at 10). In the bankruptcy case, a proof of claim was filed on BONY's behalf, asserting a secured claim in the amount of $133,064.46 and pre-petition arrearages of $22,668.03 (Filing No. 84 at 11; see also In re Freeman, Case No. 12-04713 (Bankr. S.D. Ind.), ECF No. 47). The bankruptcy trustee filed an objection to certain amounts in the proof of claim, which led to the bankruptcy court entering an order that disallowed $10,289.84 from the arrearage amount in BONY's proof of claim, leaving arrearages in the amount of $12,378.10. The bankruptcy court also disallowed a $300.00 fee claimed on BONY's behalf related to the litigation over the objection to the proof of

claim (Filing No. 84 at 11–13; see also In re Freeman, Case No. 12-04713 (Bankr. S.D. Ind.), ECF Nos. 53, 85). On April 12, 2017, the bankruptcy trustee filed a notice of final cure payment, informing the bankruptcy court that all of the allowed pre-petition arrearages and fees had been paid as well as post-petition payments up to that point. Ocwen filed a response to the notice of final cure payment on April 24, 2017, agreeing with the trustee's filing and indicating that the loan would be due for the May 1, 2017 payment (Filing No. 84 at 13–14; see also In re Freeman, Case No. 12- 04713 (Bankr. S.D. Ind.), ECF Nos. 109 and doc). On November 21, 2017, Freeman obtained an order of discharge in the Chapter 13 bankruptcy (Filing No. 84 at 14; see also In re Freeman, Case No. 12-04713 (Bankr. S.D. Ind.), ECF No. 132). After the bankruptcy discharge, Ocwen undertook a reconciliation process of the loan in February 2018. However, an error was made during the initial reconciliation after the close of the

bankruptcy, and disallowed amounts were not removed from the loan. Because of the error, the due date on the loan was incorrect in Ocwen's records, which led to Freeman's loan appearing to be delinquent even though it was not. The erroneous delinquency led to the loan being considered in default, triggering property inspections and the beginning of the foreclosure process in May 2018. Because of the erroneous default status on the loan, Ocwen informed Freeman during a June 2018 telephone call that it would accept only a full reinstatement payment and not a regular monthly payment (Filing No. 272-1 at 6–7; Filing No. 84-2; Filing No. 84-1 at 75). Soon thereafter, by letter dated July 12, 2018, Freeman sent correspondence captioned "Request for Information Pursuant to Section 1024.36 of Regulation X" ("RFI No. 1") to Ocwen in hopes of obtaining documents necessary to ascertain the cause of the alleged default. Ocwen

received RFI No. 1 on July 17, 2018. On July 20, 2018, Ocwen sent correspondence to Freeman, acknowledging receipt of RFI No. 1. On July 23, 2018, Ocwen sent Freeman correspondence responding to RFI No. 1, explaining what documents were being sent to her (Filing No. 84-3; Filing No. 272-1 at 4, 18–19, 26–29). On August 15, 2018, BONY filed a second foreclosure action against Freeman in the Hamilton County Superior Court (Filing No. 84-12). Then on October 29, 2018, Freeman sent correspondence captioned "Notice of Error Pursuant to Section 1024.35 of Regulation X" ("NOE No. 1") to Ocwen, alleging two errors committed by Ocwen. NOE No. 1 was received by Ocwen on November 1, 2018. On November 6, 2018, Ocwen sent correspondence to Freeman that acknowledged receipt of NOE No. 1 (Filing No. 84-5; Filing No. 272-1 at 4–5, 151; Filing No. 272-4). On November 13, 2018, Freeman sent correspondence captioned "Second Notice of Error Pursuant to Section 1024.35 of Regulation X" ("NOE No. 2") to Ocwen, alleging seven errors

committed by Ocwen. NOE No.

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