Fox v. Starbucks Corporation

CourtDistrict Court, S.D. New York
DecidedSeptember 13, 2021
Docket1:19-cv-04650
StatusUnknown

This text of Fox v. Starbucks Corporation (Fox v. Starbucks Corporation) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fox v. Starbucks Corporation, (S.D.N.Y. 2021).

Opinion

USDC SDNY DOCUMENT ELECTRONICALLY FILED UNITED STATES DISTRICT COURT DOC #: SOUTHERN DISTRICT OF NEW YORK DATE FILED: 9/13/21

Rafael Fox, et al., Plaintiffs, 19-CV-4650 (AJN) —y— Starbucks Corporation, OPINION & ORDER Defendant.

ALISON J. NATHAN, District Judge: Plaintiffs Rafael Fox, Paul D’Auria, and Jill Shwiner filed this action against Defendant Starbucks Corporation on May 21, 2019. Fox claims that his former employer, Starbucks, unlawfully retaliated against him for reporting the use of a dangerous pesticide in Starbucks’s Manhattan stores and the underpayment of Starbucks workers. D’Auria and Shwiner, who were pest control contractors for Starbucks, bring a claim for negligent infliction of emotional distress resulting from Starbucks’s use of a dangerous pesticide in their stores. Starbucks on January 14, 2021, filed a motion for summary judgment in its favor on all four claims. For the reasons given below, the Court GRANTS Starbucks’s motion. I. Background A. Factual Background The following facts are drawn from the parties’ statements and counter-statements made pursuant to Local Civil Rule 56.1.!

' Fox in his Rule 56.1 Statement at times responds “Admit” to a statement of fact and other times “Undisputed for purposes of this motion.” See, e.g., Pls. 56.1 §] 116-17. The Court deems these responses to have an identical meaning.

Rafael Fox was hired by Starbucks as a barista in 2001. Pls. 56.1 ¶ 5, Dkt. No. 106. Between 2002 and 2007, Fox was promoted several times, ultimately becoming a Manager in 2007. Id. ¶ 6. In 2009, Fox was assigned to be the store manager of the Starbucks store at Broadway and Canal. Id. ¶ 7. Starbucks transferred Fox from that location to the West Broadway and Leonard location in October 2017. Id. Fox worked at that location until he was

terminated in February 2018. Id. Peter D’Auria and Jill Shwiner both worked at AVP Termite & Pest Control of New York, Inc. Id. ¶ 9. D’Auria was “a licensed, certified Pest Control Technician,” meaning that he responded “to particular stores in the event of any emergent pest control challenges.” Id. ¶ 10. He was tasked with, among other duties, “[m]aintaining knowledge and implementation of applicable laws, rules, and regulations governing pesticide application in (including documenting illegal pesticide use).” Weber Decl., Ex. G at 2, Dkt. No. 99; Pls. 56.1 ¶ 17. Shwiner was AVP’s Direction of Operations, in which role she provided “periodic training to Starbucks management personnel in Manhattan,” walked through stores with Starbucks District Managers,

and “perform[ed] on-site inspections.” Pls. 56.1 ¶¶ 11–12. Shwiner was also responsible for “responding to AVP customer concerns and troubleshooting any customer issue.” Id. ¶ 15. Starbucks hired AVP to provide pest control services to some of its Manhattan stores pursuant to a proposal prepared by AVP in 2012. Id. ¶¶ 9, 13–14. According to the proposal, AVP would “perform regularly scheduled pest elimination to each store as is designated for pest control service for Starbucks Coffee Co.” Graff Decl., Ex. 23 at 2, Dkt. No. 105. AVP provided these services through the time period at issue in this case. Pls. 56.1 ¶¶ 9, 14. D’Auria and Shwiner both worked with Starbucks in their roles at AVP. Id. ¶¶ 9–11, 18. Plaintiffs are connected in the Complaint by Starbucks’s use of a pesticide product called the No-Pest Strip2, alternatively referred to by the parties as a “hot shot,” “pest strip,” or “no pest strip.” Id. ¶ 8. It is undisputed that pest strips can be dangerous to humans. For example, the product’s label states, “Do not use in . . . food/feed establishments,” and “FOR USE IN UNOCCUPIED AREAS.” Id. ¶ 157. The label further states, “Do not use in kitchens,

restaurants or areas where food is prepared or served. Do not use in homes except for garages, attics, crawl spaces, and sheds occupied by people for less than 4 hours per day.” Id. ¶ 158. Additionally, both the Centers for Disease Control and the National Institute for Occupational Safety and Health warn consumers about the dangers of exposure to Dichlorvos (or “DDVP”), the active pesticide in pest strips. Id. ¶¶ 159–60. It is undisputed that these pest strips were present in some Starbucks stores in Manhattan throughout the time period at issue. Id. ¶¶ 30–32. D’Auria and Shwiner discovered the pest strips at Starbucks stores and sent repeated messages to Starbucks management that they should not be used. Id. ¶¶ 53, 128–30.

Both Starbucks’s Food Safety Manual and its Inspector Operations Manual forbid the use of pesticides by Starbucks staff, including DDVP. Id. ¶¶ 25–26. Starbucks management also “repeatedly and officially disclaimed” the use of pest strips and other pesticides in its stores. Id. ¶ 29. For example, both Margaret Kis, Starbucks Manager of Facilities Services, and Rami Kranz, the Regional Retail Qualify Assurance Manager, told managers in a series of emails from 2015 to 2018, often at the urging of Shwiner or D’Auria, not to use pest strips in their stores and to remove any that they found. Id. ¶¶ 29, 35–37, 39–40, 41–42, 44, 50–53; e.g., Kranz Decl., Exs. 7–10, Dkt. No. 98. These official policies and repeated warnings notwithstanding, pest strips were deployed in Starbucks stores. Fox was transferred to the West Broadway and Leonard store to replace the prior store manager. Id. ¶ 54. Starbucks had terminated that prior store manager after District Manager Leslie Fable discovered that he had manipulated employees’ time records, which resulted in underpayment of wages. Id. ¶¶ 54–55.2 Fable recommended Fox’s transfer to the store, which was ordered by Regional Director Carla Ruffin, who was Fable’s supervisor. Id. ¶¶ 58–59. The

parties dispute precisely why Fox was chosen for this transfer. According to Starbucks, Fox was chosen because his performance at the prior location had grown “stagnant,” and Starbucks hoped that a transfer would “revitalize his leadership capabilities.” Id. ¶ 60. Ruffin stated, for example, that Fox’s prior store had not been meeting Starbucks’s standards. Id. ¶ 61. According to Fox, he was transferred because the employees at the new location had “been through a lot” and Fox “would be perfect for the role.” Id. ¶ 59. He notes, in support, that he was chosen in 2016 as “Manager of the Quarter” for his Region, and that he once received “the highest scores in his District” from Quality Assurance. Id. ¶ 60. Regardless of the reason, Fable, who discovered the misconduct, was then transferred to Brooklyn, which he considered a “favorable assignment,”

and Timothy Hutchinson became the new District Manager supervising Fox. Id. ¶¶ 62–63. Like Fable, Hutchinson reported to Ruffin, the Regional Director. Id. ¶ 64. After transferring to the West Broadway and Leonard store in October 2017, Fox concluded that the prior store manager had committed additional misconduct that he believed Starbucks management did not know. Id. ¶ 65. Specifically, Fox determined that only one employee had received back pay for the time manipulation when in fact other employees at the store were owed back pay. Id. ¶¶ 56, 65. Fox first reported this additional misconduct to Fable

2 Fox disputes the extent of Fable’s subsequent investigation and the extent to which Starbucks remedied the underpayment, but does not dispute that Fable initially discovered the misconduct that resulted in the prior manager’s termination. Pls. 56.1 ¶¶ 55–56. on November 3, 2017, and then to Hutchinson sometime later that month. Id. ¶¶ 65–66; Graff Decl., Ex. 26. Hutchinson investigated Fox’s report and concluded that additional back pay was not justified. Pls. 56.1 ¶ 67. Fox disputes whether Hutchinson’s investigation was sufficiently thorough to uncover any wrongdoing. Id. In November 2017, New York City’s Fair Workweek legislation went into effect. Id.

¶ 68.

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Fox v. Starbucks Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/fox-v-starbucks-corporation-nysd-2021.