Flowers v. Electrolux North America, Inc.

CourtDistrict Court, W.D. North Carolina
DecidedFebruary 8, 2022
Docket3:20-cv-00517
StatusUnknown

This text of Flowers v. Electrolux North America, Inc. (Flowers v. Electrolux North America, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Flowers v. Electrolux North America, Inc., (W.D.N.C. 2022).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF NORTH CAROLINA CHARLOTTE DIVISION 3:20-cv-00517-RJC-DCK

JOBBIE FLOWERS, ) ) Plaintiff, ) ) v. ) ) ORDER ELECTROLUX NORTH AMERICA, INC., ) ) Defendant. ) ) )

THIS MATTER comes before the Court on Defendant’s Motion for Summary Judgment. (DE 13). This matter has been fully briefed, and on January 25, 2022, the Court heard oral arguments from the parties. The Court has reviewed the pleadings, filings, exhibits thereto, and applicable law and has considered the parties’ briefed and oral arguments. For the reasons stated herein, Defendant’s Motion for Summary Judgment is GRANTED. I. BACKGROUND A. Procedural Background Plaintiff Jobbie Flowers (“Flowers”) filed a Complaint on September 19, 2020, against Defendant Electrolux North America, Inc. (“Electrolux”) alleging (1) workplace discrimination and (2) retaliation based on race in violation of Title VII, (3) disability discrimination based on diabetes in violation of the Americans with Disabilities Act (“ADA”), and (4) wrongful discharge in violation of North Carolina law. (DE 1). After completing discovery, Electrolux filed the instant motion for summary judgment as to all Flowers’ claims on June 30, 2021. (DE 13). B. Factual Background i. Work History from 2011 to 2018 Flowers is an African American man with Type 2 diabetes. Electrolux hired Flowers in May 2011 to work in its information technology (“IT”) department as an Application Support Analyst. In this role, Flowers provided internal IT support to other Electrolux employees. At Electrolux, the normal IT help desk process includes creating a help desk ticket when an employee calls in with an IT issue; assigning the ticket to a level one analyst to assist the employee;

reassigning the ticket to a level two analyst if the level one analyst cannot fix the issue; and reassigning the ticket to a level three analyst if the level two analyst cannot fix the issue. Flowers was a level two analyst whose primary role was working the help desk and resolving issues. (DE 13-5 (Flowers Dep.) at 2–5, 24). In 2015, Flowers was promoted to Application Support Team Lead where he oversaw two employees. In this non-management position, Flowers received a raise and additional responsibilities but resolving IT issues via the ticking process remained his number one priority. (DE 13-5 (Flowers Dep.) at 7–8, 17). During 2017 and 2018, Flowers reported to Brenda Simpson, the Director of IT Operations.1 Simpson is Caucasian. (DE 13-5 (Flowers Dep.) at 7; DE 13-4 (Simpson Dep.) at 2,

17). Flowers admits he had a “great relationship with Brenda Simpson.” (DE 13-5 (Flowers Dep.) at 55). While Simpson was Flowers’ direct manager, she “frequently observed problems with Flowers’ work performance.” (DE 13-8 (Simpson Dec.) at ¶3). In particular, Flowers “failed to keep [Simpson] informed of what he was working on,” “failed to complete tasks within the assigned deadline,” and “worked on tasks in a different order than [] instructed.” Id. Simpson also noticed behavioral issues she described as “aggressive feedback” when she questioned Flowers about his work. (DE 13-4 (Simpson Dep.) at 5). The aggressive feedback “included him

1 Flowers previously reported to Javier Balderrama and then to Mike Daniel. (DE 17-1 (Flowers Dep.) at 7). expressing frustration when being questioned about his work, raising his voice, and speaking in a negative, sarcastic tone with fellow team members.” (Id.; 13-8 (Simpson Dec.) at ¶3). Simpson also testified that Flowers’ coworkers who were present at team meetings raised concerns in private to Simpson regarding Flowers’ “behavior in speaking with the team . . . or being frustrated with being asked a question.” (DE 13-4 (Simpson Dep.) at 7). Because of Flowers’ work

performance and behaviors, Simpson “frequently” had “coaching and one-on-one sessions” with Flowers. Id. at 13. These coaching sessions “would end in a positive way” and “the behavior would stop for a period of time” before “it would come back and [they] would have the conversation again.” Id. at 8. Simpson described Flowers’ behavior as “very inconsistent.” Id. Simpson gave Flowers a “meets expectations” rating in his performance evaluations for 2017 and 2018. She picked this rating because it was the middle option out of five and Flowers “performance was inconsistent in that it would be good” and then “would require some coaching” which “leveled out to meets expectations.” 2 Id. at 35–36. ii. Work History from 2019 to 2020

In January 2019, Simpson hired Kopal Rawat, an Indian woman, to manage the team Flowers worked on. Rawat, who answered to Simpson, thus became Flowers’ new direct manager. (DE 13-5 (Flowers Dep.) at 9). As Rawat was manager of Flowers’ team, Flowers and Rawat regularly interacted. Flowers testified that “Rawat didn’t like me for one reason or another, so she was always talking down to me. She was just very mean to me. She treated me differently than anyone else on the team.” Id. at 10. Flowers also said Rawat was “very mean” to him, her behavior bordered on “belligerent,” and that he felt “aggression” from her. (DE 17-1 (Flowers Dep.) at 22).

2 In 2012, 2013, and 2014, Flowers received the highest rating of “exceptional” on his performance reviews. (DE 17- 2, DE 17-3, DE 17-4). In 2016, Flowers received the second highest rating of “exceeds expectations.” (DE 17-5). In 2017 and 2018, Flowers received the third highest rating of “meets expectations.” He further testified that he was held to different standards than other team members, like being required to do more weekly status reports than others on his team and that he was criticized by Rawat for not formatting status updates correctly. Id. at 39; (DE 17-19 (Flowers Dec.) at ¶15). Flowers believes that he was “singled out” and “there was nothing that [he] could do right . . . because I’m black.” (DE 17-1 (Flowers Dep.) at 35).

When Rawat began managing Flowers, she observed many of the same work performance and behavior issues as Simpson. From conversations with Flowers, Rawat noticed that “Flowers’ behavior from those discussions became unprofessional. He was angry, loud, rolled his eyes sometimes, [and made] sarcastic comments. It was just unprofessional behavior.” (DE 13-2 (Rawat Dep.) at 9). Rawat found that Flowers had a propensity to interrupt team members and on at least one occasion Flowers walked out during the middle of a team meeting because he believed Rawat was “singling him out.” Id. at 13–14. Regarding Flowers’ work performance, Rawat found that Flowers failed in “keeping [her] updated with what he’s been working on” which did not allow Rawat “to gauge his effort or where he was spending his time;” that Flowers was “delayed” in

finishing tasks; and that Flowers followed “his own priorities” rather than those from upper management. Id. at 17. For one large project known as the SharePoint migration, Flowers delayed the project when he was “not sharing updates [and] not coming to the team meetings,” and “the tasks he was working on took a really long time.” Id. at 26; (DE 13-4 (Simpson Dep.) at 63). On July 19, 2019, seven months after Rawat became Flowers’ manager, Flowers asked Rawat to “introduce him to HR.” (DE 13-2 (Rawat Dep.) at 8). Rawat immediately reached out via email to Alexa Moor, the HR business partner for IT, and copied Flowers to introduce them. Id.; (DE 13-10 (email chain)). Flowers informed Moor that he wanted “to discuss a challenge he was facing.” (DE 13-9 (Moor Dec.) at ¶4). Moor is Caucasian. On the same day Rawat introduced Flowers to HR, Rawat scheduled a meeting with her direct manager, Simpson, to discuss what had been happening with Flowers. (DE 17-11 (Rawat Dep.) at 17). Before Moor met with Flowers, Moor met with Rawat individually in late July 2019.

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Bluebook (online)
Flowers v. Electrolux North America, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/flowers-v-electrolux-north-america-inc-ncwd-2022.