Flournoy v. Rushmore Loan Management Services LLC

CourtDistrict Court, D. Maryland
DecidedMarch 17, 2020
Docket8:19-cv-00407
StatusUnknown

This text of Flournoy v. Rushmore Loan Management Services LLC (Flournoy v. Rushmore Loan Management Services LLC) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Flournoy v. Rushmore Loan Management Services LLC, (D. Md. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

KEVIN FLOURNOY, et al. *

Plaintiffs, *

v. * Civil Action No. 8:19-cv-00407-PX

RUSHMORE LOAN MANAGEMENT * SERVICES, LLC, et al. * Defendants. *** MEMORANDUM OPINION This fair debt collection case presents several questions ready for resolution, to include Plaintiffs’ requests to certify a proposed class action and certify questions of law to the Maryland Court of Appeals. ECF Nos. 13, 14. Defendants also move to dismiss the entirety of the Complaint and to seal a document submitted in support of its motion. ECF Nos. 22, 23. Each motion is fully briefed, and the Court finds that no hearing is necessary. See Loc. R. 105.6. For the reasons that follow, the motions to certify a federal class action and to certify a question of law to the Court of Appeals are denied. Defendants’ motion to dismiss is granted in part and denied in part, and the motion to seal is denied. I. Background1 At the center of this case is whether fees and costs associated with two mortgages sold in the secondary mortgage market violate federal and state fair debt collection laws. Named Plaintiffs Kevin and Jeimy Flournoy (“the Flournoys”) and Tinaee Crowder (“Crowder”) bring a number of claims both individually and on behalf of three putative classes for which they now

1 The Court accepts the facts pleaded in the Amended Complaint as true and construes them most favorably to Plaintiffs. See Aziz v. Alcolac, Inc., 658 F.3d 388, 390 (4th Cir. 2011). Also pending is Defendants’ motion to dismiss Plaintiffs’ original Complaint (ECF No. 7) which is denied as moot. seek certification pursuant to Federal Rule of Civil Procedure 23. The Court will address the facts pertinent to each of the named Plaintiffs and as to the putative class allegations. A. The Flournoy Mortgage In August 2006, the Flournoys bought their home in Capital Heights, Maryland, financing their purchase with a $263,000 mortgage held by Bank of America. ECF No. 11 ¶ 29.

This mortgage was secured with a Deed of Trust that disallowed imposition of fees prohibited by applicable law. Id. By 2016, the Flournoys had lost their jobs, fell behind on their mortgage payments, and were thus in default. Id. ¶¶ 1, 30. Around February 1, 2016, Bank of America transferred the servicing rights on the Flournoys’ mortgage to Defendant Rushmore Loan Management Services, LLC (“Rushmore”). Id. ¶¶ 30–31. Then, on March 7, 2016, Bank of America “assigned and transferred all its right, title and interest in and to the Deed of Trust” to Defendant RMAC Trust (“RMAC”). Id. ¶ 31. Soon thereafter, Rushmore began collection efforts on the defaulted loan. Id. ¶ 35. On

May 12, 2016, Rushmore notified the Flournoys in writing that they must pay $10,963.02 to reinstate the mortgage. Id. The letter did not explain the $10,963.02 figure; it did not identify what portion of the outstanding amount was past-due interest or whether the total included fees and costs. Id. Rushmore sent similar correspondence in January 2017, informing the Flournoys that the cost of reinstatement now climbed to $13,029.63, and again on February 9, 2017, claiming the cost of reinstatement nearly doubled, to $24,013.24. Id. ¶ 36. In February 2017, the Flournoys and Rushmore entered into a “repayment plan” in which the Flournoys agreed to make payments on their outstanding balance. ECF No. 11 ¶¶ 39–41. However, because Rushmore levied a number of “unlawful and otherwise improper fees,” the Flournoys had difficulty bringing their account current. Id. ¶ 41. Frustrated with Rushmore’s fees and opaque billing practices, the Flournoys complained to the Better Business Bureau and the Consumer Financial Protection Bureau. Id. ¶ 42. When Rushmore responded to the complaints on June 9 2017, it again did not disclose the nature of its various fees and costs, but rather claimed it had sent the Flournoys an additional letter on May 25, 2017 which allowed the

Flournoys to reinstate their repayment plan—subject, however, to $5,204.82 in “corporate advances.” Id. ¶¶ 43–45. In the same letter, Rushmore informed the Flournoys that it had “resumed foreclosure proceedings” and thus had incurred “additional foreclosure fees.” Id. ¶ 46. The Flournoys allege Rushmore improperly hid unreasonable attorneys’ fees as part of the claimed “corporate advances.” ECF No. 11 ¶¶ 46, 49. As support, the Flournoys reason that although foreclosure began in November 2016, “little to no activity” had occurred, and thus $5,204.82 in fees could not have been generated. Id. ¶ 47. Additionally, the Flournoys contend that Rushmore’s claimed “resumption” of foreclosure proceedings is misleading because Rushmore had not taken any steps in foreclose since January 2017. Id. ¶ 49. The Flournoys

lastly contend that because they had not exhausted all loss mitigation options, foreclosure proceedings were premature. Id. ¶ 48. The Flournoys continued making monthly payments of $720 on their mortgage, as well as monthly payments of $1,752 and $1,963 towards the two Rushmore repayment plans. Id. ¶ 51. On October 11, 2017, the Flournoys received a bill from Rushmore claiming that they owed $1,433.74, even though they believed they had already satisfied their debt just days earlier with a $1,963.00 payment. Id. ¶ 50. The Flournoys continued payments as normal, apparently without making this additional payment of $1,433.74. Id. One month later, the Flournoys again received a statement from Rushmore, this time claiming that they owed $8,503.52 to “reinstate” their account, $7,069,78 of which constituted “recoverable advances.” Id. Before they received this statement, the Flournoys thought they were within $2,000 of becoming current on their mortgage and were devastated to see that a fee of over $7,000 had once again set them back. Id. ¶ 50. The Flournoys attempted to comply with the payment plans, but Rushmore returned these payments. ECF No. 11 ¶ 53. On January 31, 2018, the Flournoys wrote to Rushmore and asked

for a payoff statement to which they are entitled and pursuant to 12 C.F.R. § 1026.36(c)(3). Id. ¶ 54. The Flournoys additionally asked Rushmore to explain the origin of the $7,069.78 in “corporate advances” from the November 2017 statement. Id. Rushmore responded, advising the Flournoys that they were liable for $85 in “Recoverable Corporate Advances,” $750 in “Estimated Fcl Fee,” and $425 in “Estimated Fcl Cost.” Id. 56. Rushmore did not, however, explain the other “corporate advances.” Id. The Flournoys allege that the $85 in “Recoverable Corporate Advances” included what Plaintiffs believe are “unlawful” property inspection fees other baseless fees arbitrarily added to their account. Id. ¶¶ 57–58. On February 23, 2018, the Flournoys convinced a Rushmore agent to accept payment of

$3,807.66 to bring their account current. Id. ¶ 59. The Flournoys aver that this payment also included property inspection fees. Id. On April 6, 2018 the Flournoys again asked for a payoff statement. Id. ¶ 62. The Flournoys attached to their request a January 2017 statement from Rushmore reflecting an $85 property preservation fee and inquired whether they were, in fact, required to pay such a fee. Id. ¶ 62. Although the Flournoys only attached one such statement to their request, a June 6, 2017 summary of the Flournoys’ account shows additionally that the Flournoys were charged property preservation fees 16 times between February 2016 and February 2017. Id. ¶ 66. Rushmore responded on May 17, 2018, claiming the corporate advance was a “processing fee for property registration because the account was in foreclosure.” Id. ¶ 64.

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Flournoy v. Rushmore Loan Management Services LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/flournoy-v-rushmore-loan-management-services-llc-mdd-2020.