Fast v. GoDaddy.com LLC

• Court: District Court, D. Arizona
• Decided: February 3, 2022
• Docket: 2:20-cv-01448
• Status: Unknown

Opinion

Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 1 of 41

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA 8 9 Kristin Fast, No. CV-20-01448-PHX-DGC 10 Plaintiff, ORDER 11 v. 12 GoDaddy.com LLC, et al., 13 Defendants. 14 15 16 Defendants GoDaddy.com, LLC (“GoDaddy”) and Thyagi Lakshmanan have filed

17 a motion for sanctions under Federal Rule of Civil Procedure 37(c)(1) and (e). Doc. 93. 18 The motion is fully briefed (Docs. 93, 96, 101, 113, 115) and the Court heard oral

19 arguments on December 16, 2021. For reasons stated below, the Court will grant

20 Defendants’ motion in part.1 21 I. Background. 22 In February 2018, while Plaintiff was employed by GoDaddy, she injured her knee

23 in a skiing accident and underwent surgery. Plaintiff alleges that she was pressured to

24 return to work prematurely following her surgery and, as a result, developed Complex

25 Regional Pain Syndrome (“CRPS”), a debilitating physical condition. Plaintiff’s job later

26 was eliminated, and she alleges that GoDaddy retained male employees with less technical 27 1 When the Court ordered briefing on Defendants’ motion, it directed the parties to 28 request an evidentiary hearing if they thought it necessary. Doc. 86. No party requested such a hearing. Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 2 of 41

1 skill despite its assertion that she was terminated for lacking technical skill. Plaintiff asserts 2 claims for sex and disability discrimination and Family Medical Leave Act (“FMLA”) 3 retaliation. 4 The periods for fact and expert discovery in this case have closed. Defendants claim 5 that Plaintiff knowingly deleted relevant information from her electronic devices and 6 accounts and failed to produce other relevant information in a timely fashion. They seek 7 sanctions under Rule 37(e) for spoliation of electronically stored information (“ESI”) and 8 sanctions under Rule 37(c)(1) for failure to produce relevant information. 9 II. Legal Standards. 10 A. Rule 37(e). 11 Rule 37(e) was completely revised in 2015 and sets the standards for sanctions 12 arising from the spoliation of ESI. The Court will apply the rule to Defendants’ spoliation 13 claims, taking guidance from the Advisory Committee notes and recent case law.2 14 “Spoliation is the destruction or material alteration of evidence, or the failure to 15 otherwise preserve evidence, for another’s use in litigation.” Surowiec v. Cap. Title Agency, 16 Inc., 790 F. Supp. 2d 997, 1005 (D. Ariz. 2011); see also Pettit v. Smith, 45 F. Supp. 3d 17 1099, 1104 (D. Ariz. 2014). Spoliation arises from the failure to preserve relevant evidence 18 once a duty to preserve has been triggered. Surowiec, 790 F. Supp. 2d at 1005. 19 Rule 37(e) authorizes a court to sanction a party for losing or destroying ESI it had 20 a duty to preserve. Thus, if ESI that “should have been preserved in the anticipation or 21 22 23 2 The undersigned judge chaired the Advisory Committee on the Federal Rules of Civil Procedure when the 2015 revision of Rule 37(e) was developed and adopted, and 24 knows of the substantial efforts made to apprise judges and lawyers of the change. It is therefore quite frustrating that, years after the 2015 revision, some lawyers and judges are 25 still unaware of its significant change to the law of ESI spoliation. See, e.g., Holloway v. Cnty. of Orange, No. SA CV 19-01514-DOC (DFMx), 2021 WL 454239, at *2 (C.D. Cal. 26 Jan. 20, 2021) (granting ESI spoliation sanctions without addressing the requirements of Rule 37(e)); Mercado Cordova v. Walmart P.R., No. 16-2195 (ADC), 2019 WL 3226893, 27 at *4 (D.P.R. July 16, 2019) (same); Nutrition Distrib. LLC v. PEP Rsch., LLC, No. 16cv2328-WQH-BLM, 2018 WL 6323082, at *5 (S.D. Cal. Dec. 4, 2018) (ordering 28 adverse inference instructions without addressing the strict requirements of Rule 37(e)(2), and applying the negligence standard that Rule 37(e) specifically rejected).

-2- Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 3 of 41

1 conduct of litigation is lost because a party failed to take reasonable steps to preserve it, 2 and it cannot be restored or replaced through additional discovery,” a court: 3 (1) upon finding prejudice to another party from loss of the information, may order measures no greater than necessary to cure the prejudice; or 4 (2) only upon finding that the party acted with the intent to deprive another 5 party of the information’s use in the litigation may: 6 (A) presume that the lost information was unfavorable to the party; 7 (B) instruct the jury that it may or must presume the information was unfavorable to the party; or 8 (C) dismiss the action or enter a default judgment. 9 10 Fed. R. Civ. P. 37(e). 11 This rule establishes three prerequisites to sanctions: the ESI should have been 12 preserved in the anticipation or conduct of litigation, it is lost through a failure to take 13 reasonable steps to preserve it, and it cannot be restored or replaced through additional 14 discovery. If these requirements are satisfied, the rule authorizes two levels of sanctions. 15 Section (e)(1) permits a court, upon finding prejudice to another party from the loss of ESI, 16 to order measures no greater than necessary to cure the prejudice. Section (e)(2) permits a 17 court to impose more severe sanctions such as adverse inference jury instructions or 18 dismissal, but only if it finds that the spoliating party “acted with the intent to deprive 19 another party of the information’s use in the litigation.”3 Fed. R. Civ. P. 37(e)(2). This 20 rule provides the exclusive source of sanctions for the loss of ESI and forecloses reliance 21 on inherent authority. See Rule 37(e) advisory committee note to 2015 amendment (Rule 22 37(e) “forecloses reliance on inherent authority or state law to determine when certain 23 measures should be used.”); Mannion v. Ameri-Can Freight Sys. Inc., No. CV-17-03262- 24 PHX-DWL, 2020 WL 417492, at *5 (D. Ariz. Jan. 27, 2020). 25 26 3 Rule 37(e)(2) does not require a finding of prejudice to the party deprived of the information. See Fed. R. Civ. P. 37(e) advisory committee note to 2015 amendment 27 (finding of prejudice generally not needed under Rule 37(e)(2) because intent to deprive strongly suggests the information would have been favorable to the other party). 28

-3- Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 4 of 41

1 Finally, the relevant standard of proof for spoliation sanctions is a preponderance of 2 the evidence. See Burris v. JPMorgan Chase & Co., No. CV-18-03012-PHX-DWL, 2021 3 WL 4627312, at *11 (D. Ariz. Oct. 7, 2021); Compass Bank v. Morris Cerullo World 4 Evangelism, 104 F. Supp. 3d 1040, 1052-53 (S.D. Cal. 2015). The Rule 37(e) discussion 5 below will apply this standard. 6 B. Rule 37(c)(1). 7 Rule 37(c)(1) authorizes a court to sanction a party for failing to produce 8 information required by Rule 26(a) or (e). Rule 26(a) requires a party to make initial 9 disclosures of information it may use to support its claims or defenses, and it not at issue 10 in this case. Rule 26(e) requires a party to supplement its Rule 26(a) disclosures and its 11 responses to interrogatories, requests for production, or requests for admission. This 12 supplementation must be made “in a timely manner if the party learns that in some material 13 respect the disclosure or response is incomplete or incorrect, and if the additional corrective 14 information has not otherwise been made known to the other parties during the discovery 15 process or in writing[.]” Fed. R. Civ. P. 26(e). This “duty to supplement is a continuing 16 duty, and no additional interrogatories by the requesting party are required to obtain the 17 supplemental information – rather the other party has an affirmative duty to amend a prior 18 response if it is materially incomplete or incorrect.” Inland Waters Pollution Control v. 19 Jigawon, Inc., No. 2:05-CV-74785, 2008 WL 11357868, at *18 (E.D. Mich. Apr. 8, 2008) 20 (citing 6 James W. Moore et al., Moore’s Federal Practice § 26.1313). 21 In contrast to Rule 37(d), which applies only when a party fails to respond to a 22 discovery request altogether, see Fjelstad v. Am. Honda Motor Co., Inc., 762 F.2d 1334, 23 1339 (9th Cir. 1985), sanctions are available under Rule 37(c)(1) – for violating Rule 26(e) 24 – when a party provides incomplete, misleading, or false discovery responses and does not 25 complete or correct them by supplement. See, e.g., Tisdale v. Fed. Express Corp., 415 F.3d 26 516, 525-26 (6th Cir. 2005) (upholding 37(c)(1) sanctions for failure to comply with Rule 27 26(e) when plaintiff “provided false responses and omitted information from his responses” 28 to discovery requests); Wallace v. Greystar Real Est. Partners, No. 1:18CV501, 2020 WL

-4- Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 5 of 41

1 1975405, at *5 (M.D.N.C. Apr. 24, 2020) (holding that “Rule 26(e)’s supplementation 2 mandate also imposed on Defendant GRSSE the responsibility to promptly correct its prior 3 response to Interrogatory 1”); YYGM S.A. v. Hanger 221 Santa Monica Inc., No. CV 14- 4 4637-PA (JPRx), 2015 WL 12660401, at *2 (C.D. Cal. July 24, 2015) (holding sanctions 5 under Rule 37(c)(1) were warranted because, under Rule 26(e), defendants had “a 6 continuing obligation to correct prior ‘incomplete or incorrect’ responses to discovery”); 7 Cmty. Ass’n Underwriters of Am., Inc. v. Queensboro Flooring Corp., No. 3:10-CV-1559, 8 2014 WL 3055358, at *7 (M.D. Pa. July 3, 2014) (holding sanctions under 37(c)(1) were 9 warranted when defendants violated Rule 26(e) by falsely stating in response to an 10 interrogatory that no tape recording had been made). 11 Rule 37(c)(1) provides that a party who violates Rule 26(e) may not use the withheld 12 information at trial unless the failure was substantially justified or harmless. This is “a 13 ‘self-executing, automatic sanction to provide a strong inducement for disclosure of 14 material.’” West v. City of Mesa, 128 F. Supp. 3d 1233, 1247 (D. Ariz. 2015) (quoting Yeti 15 by Molly Ltd. v. Deckers Outdoor Corp., 259 F.3d 1101, 1106 (9th Cir. 2001)). Blocking 16 the use of information trial is, of course, no penalty when the withheld information is 17 unfavorable to the party that failed to disclose it. But Rule 37(c)(1) also permits a court to 18 order the payment of reasonable expenses caused by the failure, to inform the jury of the 19 party’s failure, or to impose “other appropriate sanctions,” including a variety of sanctions 20 listed in Rule 37(b)(2)(A)(i)-(vi). See Fed. R. Civ. P. 37(c)(1)(A)-(C). 21 The Ninth Circuit has not addressed the standard of proof required for Rule 37(c)(1) 22 sanctions, but “exceptions to the preponderance standard are uncommon” in civil litigation. 23 WeRide Corp. v. Kun Huang, 5:18-cv-07233-EJD, 2020 WL 1967209, at *9 (N.D. Cal. 24 Apr. 24, 2020) (considering burden of proof under Rule 37(b)). The Seventh Circuit, in 25 deciding whether to apply the preponderance standard to sanctions under Rule 37(b), 26 reviewed several Supreme Court cases declining to apply a higher standard of proof in civil 27 cases. See Ramirez v. T&H Lemont, Inc., 845 F.3d 772, 776-81 (7th Cir. 2016). The court 28 emphasized the absence of heightened interests at stake in the underlying suit, which

-5- Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 6 of 41

1 alleged Title VII employment discrimination, concluding that “the case remains a civil suit 2 between private litigants, and what is at stake for [the plaintiff] is the loss of the opportunity 3 to win money damages from his former employer.” Id. at 781. The court reasoned that 4 “[t]he preponderance standard appropriately reflects the mutuality of the parties’ 5 [discovery] obligations; the clear-and-convincing standard, by contrast, would reflect an 6 unwarranted preference for one party over the other.” Id. at 779. District courts in the 7 Seventh Circuit have applied Ramirez to Rule 37(c)(1) sanctions. See, e.g., Sapia v. Bd. of 8 Educ. of Chi., No. 14-CV-07946, 2020 WL 12139021, at *2 (N.D. Ill. Nov. 30, 2020). 9 The Court finds Ramirez helpful. This too is an employment discrimination case, 10 and the ultimate decision for Plaintiff or for Defendants will be made by a preponderance 11 of the evidence standard. The Court will apply that standard to its Rule 37(c)(1) sanctions 12 analysis. The parties have not argued for a higher standard. 13 III. Defendants’ Motion for Sanctions Under Rule 37(e). 14 A. Plaintiff’s Duty to Preserve ESI Arose in May 2018. 15 Rule 37(e) applies only if Plaintiff had a duty to preserve the ESI at issue – only if 16 the ESI “should have been preserved in the anticipation or conduct of litigation.” Fed. R. 17 Civ. P. Rule 37(e). Rule 37(e)(1) does not identify a starting date for this duty, but instead 18 looks to the common law. See id., advisory committee’s note to 2015 amendment (“Rule 19 37(e) is based on this common-law duty; it does not attempt to create a new duty to 20 preserve.”). Under the common law, a duty to preserve arises “‘when a party knows or 21 should know that certain evidence is relevant to pending or future litigation.’” Surowiec, 22 790 F. Supp. 2d at 1005 (quoting Ashton v. Knight Transp., Inc., 772 F. Supp. 2d 772, 800 23 (N.D. Tex. 2011)). Defendants argue that Plaintiff’s duty arose in May 2018 when she 24 began gathering evidence to use in a potential lawsuit against GoDaddy. The Court agrees. 25 As early as May 2, 2018, while still employed at GoDaddy,4 Plaintiff started 26 coordinating with co-worker Lee Mudro to gather instant messages from her work Slack 27 4 Plaintiff was informed by GoDaddy that her position would be eliminated on April 6, 2018 (Doc. 93 at 2), but she was on paid administrative leave and still technically 28 employed by GoDaddy until May 6, 2018 (see Doc. 93-2 at 75).

-6- Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 7 of 41

1 account for use in potential litigation. Doc. 93-2 at 92 (May 2, 2018, message from Mudro: 2 “So if GoDaddy deletes ours on slack between what u have saved and I have u will be good 3 to sue”). By May 2, Plaintiff had also put together a document detailing evidence she 4 would use in her case. Id. at 87-90. By May 4, Plaintiff hired her current lawyer and sent 5 a letter to GoDaddy complaining of discrimination and wrongful termination. Id. at 80 6 (May 4, 2018: “I retained my attorney today”); id. at 39 (May 9, 2018: “His name is Chris 7 Houk”); id. at 75-76 (Facebook message to Mudro with text of letter, asking Mudro “You 8 saw my threat last night right?”); id. at 87-90, 92; Doc. 101-1 at 6. 9 Plaintiff confirmed her intent to sue in communications with Mudro on May 7. 10 Doc. 93-2 at 70 (May 7, 2018, message in which Mudro says, “Yep and then sue while on 11 disability,” and Plaintiff responds, “Exactly”). By early June, Plaintiff not only anticipated 12 lawsuits against GoDaddy, but also understood that evidence gathering was underway on 13 both sides. See Doc. 93-1 at 80 (June 6, 2018: “So I actually have two lawsuits”)); id. at 14 72-73 (June 11, 2018, messages from Plaintiff to Mudro stating, “I learned from Chris, the 15 attorney, to be VERY CAREFUL with GoDaddy” and “everything I type I have to consider 16 that they are reading it”); id. at 83 (June 6, 2018, message from Mudro: “I want to post 17 here for u as I am sure once Godaddy knows u r suing them, they will start looking for 18 evidence online by reading your Facebook etc. since I may be your witness I do not want 19 them to know we talk.”). 20 Plaintiff argues that she originally retained attorney Houk only to assist with her 21 severance agreement from GoDaddy and that her duty to preserve did not arise until she 22 retained him to file this lawsuit in July 2020. Doc. 96 at 9. But a duty to preserve ESI can 23 arise far in advance of the formal retention of a lawyer or the filing of a lawsuit. As noted 24 above, the duty arises when litigation is reasonably foreseeable and the party knows or 25 should know the ESI may be relevant to pending or future litigation. See Surowiec, 790 F. 26 Supp. 2d at 1005; Champions World, LLC v. U.S. Soccer Fed’n, 276 F.R.D. 577, 582 (N.D. 27 Ill. 2011) (plaintiff’s duty to preserve arose approximately two years before filing suit, 28 when the plaintiff investigated possible claims against the defendant); Barsoum v. N.Y.C.

-7- Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 8 of 41

1 Hous. Auth., 202 F.R.D. 396, 400 (S.D.N.Y. 2001) (duty arose 16 months before litigation 2 when plaintiff was receiving assistance of counsel and it was foreseeable that ESI would 3 be relevant to future litigation). These conditions existed for Plaintiff in early May 2018 4 when she formed the intent to sue GoDaddy and started collecting evidence for that 5 purpose. She therefore had a duty to preserve relevant ESI. 6 B. Plaintiff’s Alleged Spoliation. 7 Defendants allege that Plaintiff failed to take reasonable steps to preserve (1) an 8 undetermined number of Facebook posts, (2) 109 Facebook Messenger messages to and 9 from Ms. Mudro, (3) the contents of her iPhone, (4) the contents of her @cox.net email 10 account, and (5) Telegram Messenger messages between her and Ms. Mudro. The Court 11 will address each category separately. 12 1. Deleted Facebook Posts. 13 Defendants argue that Plaintiff failed to take reasonable steps to preserve “an 14 undetermined number of Facebook posts relating to her alleged treatment by, and 15 termination from, GoDaddy,” as well as related likes and comments. Doc. 93 at 16-17. 16 Defendants assert that these posts were deleted “sometime between 2018 and 2021.” Id. 17 at 5. Defendants learned of the posts during Plaintiff’s August 5, 2021 deposition when 18 she admitted deleting a Facebook post dated April 11, 2018 that she had previously 19 produced to Defendants and which stated that she had been fired by GoDaddy for not being 20 “technical enough.” Id. at 4. Plaintiff testified that she deleted the post, along with others 21 like it, but could not recall if she had done so in 2018 or more recently. Id. (citing Doc. 93-3 22 at 27). Plaintiff testified that she was unsure how many posts she had deleted. Doc. 93-3 23 at 28 (“Q: Okay. How many Facebook posts do you think you’ve deleted since you left 24 GoDaddy? A: I have no idea. Q: Five? A: No idea. Q: Ten? A: No idea. Q: 100? A: I 25 have no idea.”). 26 Plaintiff now concedes that she either “archived” or “deleted” posts from three of 27 her Facebook accounts. Doc. 96 at 9-10.5 Plaintiff asserts that she “unarchived” and 28 5 Plaintiff asserts that she has managed four Facebook accounts: her personal account, a community page set up for CRPS outreach, a business account for her CRPS

-8- Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 9 of 41

1 produced all posts that had been archived, but does not dispute that her deleted posts are 2 no longer accessible and have not been produced. Id. at 10. Plaintiff argues that she did 3 not delete anything she considered relevant to this lawsuit and that deletions were not 4 intended to deprive Defendants of the posts. Id. Plaintiff asserts that she deleted posts 5 from her public foundation’s Facebook page “upon finding out that the posted information 6 was not scientifically correct,” and “a handful of posts” from her foundation’s business 7 account that she “believed were too dark and negative [because she was] afraid that they 8 would drive future employers away.” Id. 9 Plaintiff had a duty to preserve Facebook posts relevant to this suit starting in May 10 2018. The Court finds that the deleted posts likely were relevant to this lawsuit. Plaintiff 11 admitted during her deposition that she was unsure whether she had gone through her social 12 media accounts and turned over everything that might be relevant to her attorney. Doc. 13 93-3 at 29-30. She testified that she was aware of relevant social media information that 14 she may not have turned over to her attorney. Id. And she testified that she had deleted 15 the April 11, 2018 post – a post with obvious relevance to this lawsuit – along with 16 “anything out there” that was “like that.” Id. at 27. 17 Plaintiff argued at the December 16, 2021 hearing that a fair reading of her 18 deposition shows that the deleted posts were not relevant to this lawsuit, but the above- 19 cited portions of Plaintiff’s deposition belie this characterization. Moreover, in response 20 to being asked, “So when you looked for relevant things, did you look for documents and 21 communications that would relate to your emotional condition and give those to your 22 lawyer?” Plaintiff responded: “That’s what I mean by I didn’t know that they were 23 relatable, so, no, I probably did not think to do that because I don’t think like that.” 24 Doc. 93-3 at 30. When asked, “What about documents that relate to your medical 25 conditions? Did you go through social media to find all of those and give those over to 26 your lawyer?” Plaintiff replied, “I would not think to do that either.” Id. When asked, 27 foundation, and a “regular” account for CRPS outreach. Doc. 96-2 at 4. Defendants assert that there is a fifth Facebook account associated with Plaintiff entitled “Kristen Fast CRPS 28 Warrior” which has been archived. Doc. 101 at 8.

-9- Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 10 of 41

1 “What about documents that relate to your job at GoDaddy and your termination? Did you 2 look for those on social media and give those to your lawyer?” she replied, “I don’t think 3 I’ve done that yet.” Id. 4 Plaintiff’s arguments that she deleted the posts because they contained incorrect 5 information and she feared they would make it hard for her to get another job are 6 unpersuasive. If Plaintiff was concerned about incorrect information, she could have 7 archived the inaccurate posts. Doing so would have removed them from public view while 8 preserving them for production in this lawsuit. Plaintiff clearly understood Facebook’s 9 archive feature – she used it. By choosing instead to delete posts, Plaintiff consciously 10 chose to make them permanently unavailable. 11 Nor is it plausible that Plaintiff deleted posts because she was concerned about their 12 possible effect on prospective employers. As Defendants note, Plaintiff found a higher- 13 paying job just a few weeks after leaving GoDaddy and she has been continuously 14 employed ever since. Doc. 93 at 4 n.3. Plaintiff also could have addressed any prospective- 15 employer concerns by archiving the posts. 16 The Court finds by a preponderance of the evidence that the prerequisites to 17 sanctions under Rule 37(e) are satisfied for the deleted Facebook posts. Plaintiff had a 18 duty to preserve the posts after May 2018, she did not take reasonable steps to preserve 19 them, and they cannot be restored or replaced through additional discovery. See Fed. R. 20 Civ. P. 37(e). With the prerequisites satisfied, the Court must now determine whether the 21 additional requirements for sanctions under Rule 37(e)(1) and (e)(2) are satisfied. 22 a. Rule 37(e)(1) Prejudice. 23 Rule 37(e)(1) sanctions are available if Defendants were prejudiced by Plaintiff’s 24 deletion of the Facebook posts. “Prejudice exists when spoliation prohibits a party from 25 presenting evidence that is relevant to its underlying case.” Paisley Park Enters., Inc. v. 26 Boxill, 330 F.R.D. 226, 236 (D. Minn. 2019). Proving that lost evidence is relevant can be 27 a difficult task, however, because the evidence no longer exists. “To show prejudice 28 resulting from the spoliation,” therefore, courts have held that “a party must only come

- 10 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 11 of 41

1 forward with plausible, concrete suggestions as to what [the destroyed] evidence might 2 have been.” TLS Mgmt. & Mktg. Servs. LLC v. Rodriguez-Toledo, 2017 WL 1155743, *1 3 (D.P.R. 2017) (internal quotations omitted); see also Paisley Park Enters., 330 F.R.D. at 4 236 (finding prejudice where “Plaintiffs are left with an incomplete record of the 5 communications that Defendants had with both each other and third parties.”).6 6 The evidence shows that Plaintiff’s intentional deletion of the Facebook posts 7 deprived Defendants of relevant information. Plaintiff testified that she deleted an 8 April 11, 2018 post with obvious relevance to this lawsuit, along with “anything out there” 9 that was “like that.” Doc. 93-3 at 27.7 She also testified that she did not preserve posts 10 relating to her emotional condition, her medical condition, and her job and termination 11 from GoDaddy, all of which likely would have been relevant in this case. Id. at 30. The 12 Court finds that Defendants have been prejudiced by Plaintiff’s deletion of her Facebook 13 posts. Sanctions under Rule 37(e)(1) are therefore authorized. 14 b. Rule 37(e)(2) Intent. 15 Rule 37(e)(2) requires a finding that Plaintiff deleted the Facebook posts with “the 16 intent to deprive” Defendants of their use in this litigation. Fed. R. Civ. P. 37(e)(2). 17 Although direct evidence of such intent is always preferred, a court can find such intent 18 from circumstantial evidence. See Auer v. City of Minot, 896 F.3d 854, 858 (8th Cir. 2018) 19 (intent required by Rule 37(e)(2) “can be proved indirectly”); Laub v. Horbaczewski, 20 No. CV 17-6210-JAK (KS), 2020 WL 9066078, at *6 (C.D. Cal. July 22, 2020) (“Because 21 courts are unable to ascertain precisely what was in a person’s head at the time spoliation 22 occurred, they must look to circumstantial evidence to determine intent.”); Paisley Park 23 Enters., 330 F.R.D. at 236 (circumstantial evidence can be used to prove Rule 37(e)(2) 24 intent); Moody v. CSX Transportation, Inc., 271 F. Supp. 3d 410, 431 (W.D.N.Y. 2017) 25 6 The advisory committee notes to Rule 37(e) make clear that “[t]he rule does not place a burden of proving or disproving prejudice on one party or the other,” but instead 26 “leaves judges with discretion to determine how best to assess prejudice in particular cases.” Fed. R. Civ. P. 37(e) advisory committee note to 2015 amendment. In this case, 27 the Court has considered evidence from both sides in reaching its decision. 28 7 This post was created before Plaintiff’s duty to preserve arose, but its primary significance lies in her admission that she deleted other posts like it.

- 11 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 12 of 41

1 (“[T]he Court may infer an intent to deprive from defendants’ actions in this matter.”); 2 CAT3, LLC v. Black Lineage, Inc., 164 F. Supp. 3d 488, 500 (S.D.N.Y. 2016) (in 3 addressing Rule 37(e)(2) intent, “circumstantial evidence may be accorded equal weight 4 with direct evidence”); S. Gensler & L. Mulligan, Federal Rules of Civil Procedure, Rules 5 and Commentary (2021) at 1164 (“while direct evidence certainly can show a party’s intent 6 to deprive, it is not needed. Rather, a court can find intent to deprive based on 7 circumstantial evidence.”). 8 The Court finds by a preponderance of the evidence that Plaintiff deleted the 9 Facebook posts with an intent to deprive Defendants of their use in this litigation. This 10 evidence includes (1) the relevancy of the Facebook posts as described above; 11 (2) Plaintiff’s clear consciousness that her posts could be useful to Defendants in this case 12 (see Doc. 93-1 at 72-73 (June 11, 2018, messages from Plaintiff to Mudro stating, “I 13 learned from Chris, the attorney, to be VERY CAREFUL with GoDaddy” and “everything 14 I type I have to consider that they are reading it”), id. at 83 (June 6, 2018, message from 15 Mudro: “I want to post here for u as I am sure once Godaddy knows u r suing them, they 16 will start looking for evidence online by reading your Facebook etc. since I may be your 17 witness I do not want them to know we talk.”); (3) Plaintiff’s deliberate choice to 18 permanently delete the posts rather than archiving them, as she knew how to do; and (4) the 19 implausibility of her explanation for why she deleted the posts (that they contained 20 incorrect information or could adversely influence prospective employers). 21 Other courts have found Rule 37(e)(2) intent based on similar evidence. See Ala. 22 Aircraft Indus., Inc. v. Boeing Co., 319 F.R.D. 730 (N.D. Ala. 2017) (party may be found 23 to have acted with an intent to deprive within the meaning of Rule 37(e)(2) where “(1) 24 evidence once existed that could fairly be supposed to have been material to the proof or 25 defense of a claim at issue in the case; (2) the spoliating party engaged in an affirmative 26 act causing the evidence to be lost; (3) the spoliating party did so while it knew or should 27 have known of its duty to preserve the evidence; and (4) the affirmative act causing the 28 loss cannot be credibly explained as not involving bad faith by the reason proffered by the

- 12 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 13 of 41

1 spoliator.”); Edwards v. Junior State of Am. Found., Civil No. 4:19-CV-140-SDJ, 2021 2 WL 1600282, *8 (E.D. Tex. Apr. 23, 2021) (finding “brazen failure to take reasonable 3 steps to preserve” ESI where plaintiff opted to permanently delete Facebook account rather 4 than temporarily deactivating it, which would have preserved ESI). 5 The Court finds that sanctions under Rule 37(e)(2) are authorized for Plaintiff’s 6 deletion of the Facebook posts. 7 2. 109 “Unsent” Facebook Messages. 8 Defendants argue that Plaintiff failed to take reasonable steps to preserve 109 9 Facebook Messenger messages that she “unsent” to Mudro between September 12 and 23, 10 2021. Doc. 93 at 8, 16. Defendants assert that Plaintiff should have produced all of the 11 messages with Mudro in response to a discovery request in April 2021. Instead, she 12 disclosed some of the messages only on September 12, 2021, three days before Mudro’s 13 deposition. Id. at 18-19. After the deposition, when Mudro produced a copy of the same 14 messages in response to a subpoena, Mudro’s copy included 487 messages that Plaintiff 15 had omitted from her production (discussed in more detail below) and 109 instances where 16 Plaintiff “unsent” messages to Mudro, making it impossible for Mudro to produce them. 17 Id. at 17. The unsent messages were visible in Mudro’s copy because their time stamps 18 remained but the text was replaced with “this message has been unsent.” Id. at 8. 19 Plaintiff argues that sanctions are not appropriate under Rule 37(e) for two reasons. 20 First, she has produced a full copy of her messages with Mudro, including the “unsent” 21 messages, although they were not produced until her response to Defendants’ motion for 22 sanctions. See Docs. 96 at 4, 96-1 at 69-260. Second, Plaintiff claims she thought a 23 temporal limitation that applied to other discovery requests also applied to the subpoena 24 served on Mudro, so she unsent messages that were outside of that temporal limitation. 25 Doc. 96 at 7-8. But Plaintiff’s Facebook production shows that she clearly collaborated 26 with Mudro in preparation for and during this case, and Plaintiff does not explain why she 27 did not simply suggest to Mudro that she produce only messages within the relevant time 28 period.

- 13 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 14 of 41

1 Although Plaintiff asserted in her response brief that the Mudro messages have been 2 produced, at least one important unsent message has not. See Doc. 96-1 at 225. On 3 June 14, 2019, Mudro and Plaintiff were discussing Mudro’s upcoming testimony before 4 the EEOC on Plaintiff’s charge of discrimination against GoDaddy. Id. Mudro asked 5 Plaintiff to “[s]end me the evidence we gathered so I can read tonight and ask u specific 6 questions.” Id. Plaintiff’s response, sent at 11:57 AM and subsequently unsent by Plaintiff, 7 has never been produced (referred to hereafter as the “11:57 message”). Four minutes after 8 the 11:57 message, Plaintiff sent a follow-up message which reads: “I added you. Start 9 with the #0 Claims as a guide to walk through the case. But your area is heaviest at 14-16 10 I think but you are speckled in throughout I just can’t remember and I’m on way to 11 doctor[.]” Id. at 224; Doc. 93-3 at 144 (time stamp of 12:01 PM). It thus appears that the 12 11:57 message contained a summary of the evidence in this case. 13 Following oral arguments, the Court requested supplemental briefing from the 14 parties on when and why the 11:57 message was unsent. While Plaintiff swore in an 15 affidavit attached to her initial response brief that she unsent the message “years ago in 16 2019” (Doc. 96-2 at 9), her affidavit attached to the supplemental brief now admits that she 17 unsent the message on September 10, 2021, five days before Mudro’s deposition in this 18 case. Doc. 113-1 at 1. 19 Plaintiff’s supplemental brief argues that the 11:57 message did not deal with 20 evidence in this case, but instead was a personal message meant for her husband that was 21 erroneously sent to Mudro. Plaintiff asserts that she did not want Mudro to have the 22 message because it included “deeply personal, family, and spiritual” information. 23 Doc. 113 at 2. But she admits that she cannot corroborate her assertion that the message 24 was intended for her husband with any record of communications with her husband at about 25 the same time. Id. at 1. And her argument is inconsistent in other respects. Her brief 26 asserts that “[b]ecause the message intended for [her husband] was of a personal nature, 27 [Plaintiff] believed she unsent the message to Mudro immediately upon sending it.” Doc. 28 113 at 2; see also Doc. 113-1 at 1. And yet her attached declaration admits that she did not

- 14 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 15 of 41

1 unsend the message until September 10, 2021, shortly before Mudro’s deposition. Id. 2 Plaintiff does not explain why, if she realized that she had erroneously sent a highly 3 personal message to Mudro “minutes” after it was sent, she waited two years to unsend it. 4 For these and other reasons explained below, the Court finds Plaintiff’s explanation of the 5 11:57 message implausible. 6 The Rule 37(e) prerequisites are satisfied with regard to the 11:57 message. Plaintiff 7 was under a duty to preserve it for this litigation on September 10, 2021. By purposefully 8 unsending the message that day, Plaintiff failed to take reasonable steps to preserve it, and 9 it cannot now be restored or replaced through discovery. 10 The prerequisites have not been satisfied for the other 108 unsent messages. Those 11 messages have now been produced – albeit in a highly untimely fashion – and Rule 37(e) 12 applies only when lost ESI “cannot be restored or replaced through additional discovery[.]” 13 Fed. R. Civ. P. 37(e). Sanctions under Rule 37(e) therefore are not available for the 108 14 messages, but their untimely production is relevant to other sanctions that may be 15 warranted under Rule 37(c)(1), as discussed below. 16 a. Rule 37(e)(1) Prejudice. 17 Plaintiff’s supplemental brief argues that Plaintiff did not withhold any substantive 18 evidence from Defendants when she unsent the 11:57 message. Doc. 113 at 2. In addition 19 to claiming that the message was actually intended for her husband, Plaintiff claims that 20 she did not send any evidence to Mudro until the evening of June 14, 2019. She produces 21 an email from her to Mudro at 6:09 PM that day (referred to hereafter as the “6:09 email”) 22 in which she shared a Google Drive folder with Mudro. Doc. 113-2 at 246.8 Plaintiff 23 claims that the document sent at 6:09 PM was what she and Mudro discussed throughout 24 the Facebook messenger conversation on June 14, 2019. Doc. 113 at 2-3. She further 25 argues that the document was a timeline she sent to the EEOC and which has been produced 26 to Defendants in this case. Id. She supports this by matching citations in her Facebook 27 8 This email was a separate form of communication from the Facebook messages being discussed in this section – messages which included the unsent 11:57 message. Plaintiff 28 sent the email at 6:09 PM from her address at kristin.I.fast@gmail.com to Mudro’s email address at leemudro2005@yahoo.com. See Doc. 113-2 at 246.

- 15 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 16 of 41

1 messages to Mudro with sections of the EEOC timeline. Id. at 2-3. Plaintiff thus asserts 2 that the “evidence” discussed by her and Mudro has been disclosed to Defendants, 3 eliminating any prejudice caused by her unsending of the 11:57 message. Id. at 3. 4 Defendants note in response that they obtained a copy of the EEOC timeline by 5 subpoena to the EEOC, not from Plaintiff’s production. Doc. 115 at 9 n.5. They also 6 question whether the document discussed by Plaintiff in the 6:09 email was in fact the same 7 document they obtained through their EEOC subpoena because Plaintiff says in the email 8 that the document is 250 pages (Doc. 113-2 at 246), but the EEOC timeline is only 190 9 pages. Doc. 115 at 9. 10 Plaintiff’s arguments about the contents of the 11:57 message are not persuasive. 11 As an initial matter, it is apparent that the Google Doc shared by Plaintiff in the 6:09 email 12 is likely a version – but not the same version – of the EEOC timeline Defendants obtained 13 by subpoena. Plaintiff’s citations to portions of the EEOC timeline do match parts of the 14 discussion with Mudro over Facebook messenger, but the Google Doc shared at 6:09 PM 15 had 250 pages (see Doc. 113-2 at 246) and the EEOC timeline has only 190 pages (Doc. 16 113-2 at 3-193). It is entirely possible that the same document evolved into a shorter 17 version later shared with the EEOC, given that Google Docs is a highly “fluid workspace 18 where authorized users can add to, delete, [and] alter the contents [of a document] at will.” 19 Doc. 115-1 at 10. The longer document has not been produced in this case. 20 Even more importantly, the context of the Facebook message conversation on 21 June 14, 2019 strongly suggests that Plaintiff shared evidence with Mudro at 11:57 AM: 22 Lee Mudro Send me the evidence we gathered so I can read tonight and ask u specific 23 questions Jun 14, 2019, 10:55 AM 24 Kristin Fast 25 This message was unsent. Jun. 14, 2019, 11:57 AM 26 Kristin Fast 27 I added you. Start with the #0 Claims as a guide to walk through the case. But your area is heaviest at 14-16 I think but you are speckled in throughout 28 I just can’t remember and I’m on way to doctor

- 16 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 17 of 41

1 [Jun. 14, 2019, 12:01 PM]9 2 Lee Mudro U do not show anything from me to u that I can see so I don’t think they will 3 listen to me. If u find where our texts r let me know. U have Dave and Arvin’s but none from me. 4 Jun. 14, 2019, 5:47 PM 5 Lee Mudro I thought there were texts from when u first went to get leave as I remember 6 telling not to trust them by being off radar with DMSA Jun. 14, 2019, 5:47 PM 7 Lee Mudro 8 Fmla Jun. 14, 2019, 5:47 PM 9 Lee Mudro 10 I don’t have any of them anymore as my texts were deleted when my phone went bad a few months again 11 Jun. 14, 2019, 5:47 PM 12 Kristin Fast I have them all 13 June 14, 2019, 5:48 14 Kristin Fast It is in #16 15 Jun. 14, 2019, 6:23 PM 16 Doc. 96-1 at 224-25. 17 This exchange shows that the 11:57 message occurred shortly after Mudro asked for 18 the evidence and four minutes before Plaintiff told where to look in the evidence for 19 relevant information, clearly suggesting that Plaintiff sent Mudro the evidence at 11:57 20 AM. Later that day, at 5:47 PM, Mudro responded that she could not find messages 21 between her and Plaintiff, suggesting she had reviewed the material Plaintiff sent at 11:57 22 AM. Plaintiff immediately responded that “I have them all” and, nine minutes later, sent 23 the 6:09 email with this explanation: “T[h]is the larger file that has EVERYTHING in it.” 24 Doc. 113-2 at 246. Plaintiff then resumed her Facebook messages telling Mudro where to 25 look in the evidence. Doc. 96-1 at 225. This exchange clearly suggests that Plaintiff shared 26 evidence at 11:57 AM, Mudro reviewed it and could not find some relevant 27 28 9 Doc. 93-3 at 144 (showing timestamp not visible in Doc. 96-1).

- 17 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 18 of 41

1 communications, and Plaintiff replied at 6:09 PM by sending a “larger” file of 250 pages 2 that included “EVERYTHING.” 3 Given this context, the Court finds by a preponderance of the evidence that the 11:57 4 message contained evidence relevant to this case – evidence Plaintiff wanted Mudro to 5 review before her deposition on Plaintiff’s EEOC claim against GoDaddy. Defendants 6 were prejudiced by Plaintiff’s destruction of this evidence as required by Rule 37(e)(1). 7 b. Rule 37(e)(2) Intent. 8 Plaintiff asserts that she “did not intend to hide the content of the unsent message 9 from GoDaddy; rather the content had nothing to do with GoDaddy and was of a personal 10 nature meant for her husband’s eyes only.” Doc. 113 at 3 (citing Doc. 113-1 ¶ 3). She also 11 asserts that, when she unsent it, she “never meant to destroy the message altogether, only 12 to unsend it to Mudro.” Id. at 3-4 (citing Doc. 113-1 ¶ 7-8). In Plaintiff’s most recent 13 declaration, she asserts that while unsending the message she could have taken some 14 additional step using an option called “Remove” to permanently remove the message from 15 Facebook, but refrained from doing so “because [she] had no intention to destroy the 16 message completely.” Doc. 113-1 ¶ 7. Plaintiff nonetheless states that the 11:57 message 17 is inexplicably permanently gone, unlike the other unsent messages that she states were 18 “retrievable.” Id. at ¶ 8-9. 19 Defendants contend that Plaintiff’s representations about the “Remove” button and 20 how she was able to retrieve other unsent messages are attempts to mislead the Court. 21 Doc. 115 at 7 n.3. Defendant’s forensic expert avows that “[u]nsending a message within 22 Facebook Messenger renders the content of the message irrevocably lost[,]” and “[u]nsent 23 messages cannot be ‘retrieved’ from Facebook.” Doc. 115-1 at 10 (citing Facebook, How 24 Do I Remove or Unsend a Message that I’ve Sent on Facebook Messenger?, https://www. 25 facebook.com/help/messenger-app/194400311449172) (last visited Jan. 31, 2022)). It 26 appears Plaintiff was able to produce the other 108 unsent messages because she tendered 27 a copy of the messages that was generated on September 10, 2021, likely before they were 28 unsent. Doc. 115 at 7 n.3.

- 18 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 19 of 41

1 The Court is not persuaded by Plaintiff’s argument that she did not unsend the 2 message with the intent to deprive Defendants of it. As an initial matter, her assertions 3 about the “Remove” button and that other unsent messages were retrievable is not credible 4 given the operation of Facebook Messenger as discussed above. And significantly, 5 Plaintiff now admits that she unsent the message on September 10, 2021, while she was 6 reviewing her Facebook Messenger messages in preparation for their disclosure to 7 Defendants. Doc. 113-1 at 6. It is not clear why Plaintiff, more than two years after sending 8 the message and on the eve of her production to Defendants, would no longer want Mudro 9 (with whom she discussed many highly personal matters) to have access to the message. 10 The more plausible reason for Plaintiff to unsend the message at this time was that she did 11 not want Defendants to receive it in discovery. 12 The Court finds by a preponderance of the evidence that Plaintiff unsent the message 13 with the intent to deprive Defendants of its use as required for Rule 37(e)(2) sanctions. 14 See, e.g., Laub, 2020 WL 9066078, at *6 (when inferring intent, “[r]elevant factors can 15 include, inter alia, the timing of the destruction, the method of deletion (e.g., automatic 16 deletion vs. affirmative steps of erasure), [and] selective preservation”). Sanctions under 17 Rule 37(e)(2) are authorized. 18 3. Stolen iPhone. 19 Defendants move for sanctions for loss of data on Plaintiff’s iPhone 12 Pro, which 20 Plaintiff claims was stolen in September 2021. Doc. 93 at 16. Defendants argue that 21 Plaintiff failed to take reasonable steps to preserve the contents of the phone by not backing 22 it up to iCloud. Id. at 12-13. 23 Plaintiff argues that she did not need to preserve the ESI contained on her iPhone 24 because she preserved communications on the phone for “nearly two years and had 25 produced everything she considered relevant to the lawsuit in discovery before the phone 26 was stolen.” Doc. 96 at 11. Defendant responds that Plaintiff was under an ongoing duty 27 to preserve the evidence until the end of litigation. Doc. 101 at 8 (citing Donald J. Trump 28

- 19 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 20 of 41

1 for President, Inc. v. Boockvar, No. 2:20-CV-966, 2020 WL 5407748, at *9 (W.D. Pa. 2 Sept. 8, 2020)). 3 As explained below, the Court finds that Plaintiff had not produced all relevant 4 information from her iPhone before it was stolen. Thus, at the time of the theft, Plaintiff 5 had an ongoing duty to preserve all relevant ESI on the phone, and the Court must 6 determine whether she failed to take reasonable steps to do so. 7 The advisory committee note to the 2015 amendment of Rule 37(e) provides that 8 the Court should consider a party’s sophistication in determining whether the party took 9 reasonable steps to preserve ESI. See Rule 37(e) advisory committee note to 2015 10 amendment. Plaintiff argues that she lacks sophistication and “did the best she could.” 11 Doc. 96 at 1, 19. But in other contexts, Plaintiff claims to be very tech-savvy. See, e.g., 12 Doc. 93-1 at 52 (Plaintiff commenting on her new job: “I run the entire Dev team. I am 13 going to build up the whole department how I want which is awesome. They are a trash 14 company converting to a tech company and it’s perfect for me. They trust whatever I say 15 and I’m the smartest person technically in the room.”); Doc. 101-1 at 13 (Plaintiff email to 16 Dr. Rhodes: “I had run 64 home pages globally, and have a very, very unique talent that is 17 extremely marketable. I can pretty much get a job ANYWHERE in the world making as 18 much as a doctor who went to school for a decade.”); id. at 22 (Plaintiff email to Auguste 19 Goldman: “I am an expert at Jira/Confluence. I built pricing, cart, creative and many others 20 Jira projects so we didn’t get bottlenecked waiting! I’m an expert program manager AND 21 product manager.”). Given these statements by Plaintiff herself, the Court cannot conclude 22 that she lacked the sophistication to back up her phone. 23 What is more, it appears that Plaintiff did back up her phone at some point during 24 or leading up to this litigation. She claims that when she activated her replacement phone 25 she “discovered that she had three recordings . . . that she had forgotten about years 26 before.” Doc. 96 at 13. Plaintiff does not explain why the recordings would have been 27 backed up but not the other contents. 28

- 20 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 21 of 41

1 By failing to back up her iPhone, Plaintiff failed to take reasonable steps to preserve 2 the ESI contained on the phone. See, e.g., Youngevity Int’l v. Smith, No. 3:16-cv-704- 3 BTM-JLB, 2020 WL 7048687, at *2 (S.D. Cal. July 28, 2020) (“The Relevant Defendants’ 4 failure to prevent destruction by backing up their phones’ contents or disabling automatic 5 deletion functions was not reasonable because they had control over their text messages 6 and should have taken affirmative steps to prevent their destruction when they became 7 aware of their potential relevance.”); Laub, 2020 WL 9066078, at *4 (plaintiff failed to 8 take reasonable steps when he “chose not to backup his text messages that were stored on 9 his iPhone”); Paisley Park Enters., 330 F.R.D. at 233 (parties failed to take reasonable 10 steps when they did not use the “relatively simple options to ensure that their text messages 11 were backed up to cloud storage”); Brewer v. Leprino Foods Co., Inc., No. CV-1:16-1091- 12 SMM, 2019 WL 356657, at *10 (E.D. Cal. Jan. 29, 2019) (party failed to take reasonable 13 steps where the was “no effort to back-up or preserve the Galaxy S3 prior to its loss”); 14 Gaina v. Northridge Hosp. Med. Ctr., No. CV 18-00177-DMG (RAOx), 2018 WL 15 6258895, at *5 (C.D. Cal. Nov. 21, 2018) (similar). 16 The Court finds that the prerequisites of Rule 37(e) are satisfied with respect to the 17 loss of Plaintiff’s iPhone. She was under a duty to preserve its contents, failed to do so, 18 and the contents are now lost. 19 a. Rule 37(e)(1) Prejudice. 20 Plaintiff argues that Defendants are not prejudiced by the loss of the ESI contained 21 on her stolen phone because she already produced all the information contained on it that 22 she considered relevant. But Plaintiff “is not the one who determines what is relevant.” 23 Doe v. Purdue Univ., No. 2:17-CV-33-JPK, 2021 WL 2767405, at*8 (N.D. Ind. July 2, 24 2021) (citing Jones v. Bremen High Sch. Dist. 228, No. 08 C 3548, 2010 WL 2106640, at 25 *8 (N.D. Ill. May 25, 2010) (“As a non-lawyer and as an interested party, Jurgens is not 26 qualified to judge whether documents are relevant to the suit.”)). As discussed elsewhere 27 in this order, Plaintiff repeatedly omitted relevant information from her discovery 28 responses. Further, upon activating her new phone, Plaintiff found clearly relevant ESI –

- 21 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 22 of 41

1 audio recordings of critical meetings in this case – that she had not produced to Defendants. 2 The Court finds that Plaintiff’s failure to take reasonable steps to preserve the contents of 3 her stolen phone prejudiced Defendants. Sanctions under Rule 37(e)(1) are authorized. 4 b. Rule 37(e)(2) Intent. 5 The Court cannot conclude that Plaintiff failed to back up her phone with an intent 6 to deprive Defendant of its contents in this litigation. Although Defendants initially 7 questioned whether the phone was actually stolen, Plaintiff produced documentation of her 8 insurance claim for loss of the phone and the Court has seen no other evidence suggesting 9 the phone was not stolen. See Docs. 93 at 13, 96-3 at 1-17. Assuming the phone was 10 stolen, that act could not have been foreseen or intended by Plaintiff, and neither could its 11 corresponding loss of ESI. The Court therefore cannot find Plaintiff acted with an intent 12 to deprive as required by Rule 37(e)(2). 13 4. Deactivated Cox.net Email Account. 14 Defendants claim that Plaintiff failed to take reasonable steps to preserve the 15 contents of her @cox.net email account. Doc. 93 at 16. They argue that it was 16 unreasonable for Plaintiff not to back up the account when she anticipated losing access to 17 it in August 2020. Id. at 17. Defendants also note that, contrary to Plaintiff’s statements 18 that she lost access to the email account in August 2020 when she disconnected her Cox 19 Communications internet service, Cox’s terms of service provide that she retained access 20 to the account for 90 days – until February 2021 – and could have moved the contents to 21 another email provider during that time. Id. at 12. Defendants further argue that Plaintiff’s 22 claim to have lost all access to the account is false, as demonstrated by an email she 23 produced in this litigation which was forwarded from the @cox.net email address on 24 May 25, 2021. Id.; Doc. 93-3 at 227. 25 Plaintiff claims she disconnected her Cox internet service in August 2020 when she 26 moved to an area in Florida that Cox did not service. Doc. 96 at 11-12. She attempts to 27 explain the May 25, 2021 email by asserting that a “glitch” in her Apple mail app allowed 28 her to retain access to the @cox.net email account after February 2021, but that the “glitch”

- 22 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 23 of 41

1 inexplicably resolved itself after a routine software update in summer 2021, eliminating all 2 access to the @cox.net emails. Id. at 12. As a result, she no longer has access to the 3 @cox.net account. Id.10 4 Plaintiff claims she did not realize she would continue to have access to the email 5 account and could transfer the contents to another email provider for 90 days after her Cox 6 service was disconnected, but she describes no efforts she made to investigate that fact – 7 as her duty to preserve required – before the disconnection. Id. Nor does she describe any 8 effort she made to download or copy the contents of the @cox.net email account before 9 she had it disconnected. 10 Plaintiff asserts that she did not realize she would lose access to her @cox.net email 11 address after her Cox service was disconnected. Doc. 96-2 at 7. Defendants respond by 12 pointing to Cox’s terms of service, which state that emails are sent to @cox.net users, 13 before the disconnection of an email address, reminding them to save their emails and 14 providing instructions on how to do so. Doc. 101 at 8. 15 Whether Plaintiff in fact lost access to her @cox.net email account in November 16 2020 when she disconnected her Cox service, in February 2021 after the 90-day grace 17 period Cox provides in its terms of service, or in the summer of 2021 after a claimed Apple 18 “glitch” was removed by an update, it is clear Plaintiff lost access to the email account after 19 her duty to preserve arose in May 2018. Plaintiff had a duty to take reasonable steps to 20 preserve the contents of the account and breached that duty when she knowingly ended her 21 account without taking steps to preserve the ESI it contained. Plaintiff agrees the emails 22 cannot now be restored or replaced. 23 Courts long have recognized that when the deletion of ESI is set to occur, parties 24 have an affirmative duty to step in and prevent its loss. See, e.g., Surowiec, 790 F. Supp. 25 2d at 1007. While Plaintiff claims not to have known that she would lose access to her 26 27 10 Plaintiff’s brief argues that this software update and attendant loss of access to the @cox.net email account happened “[s]ometime in the summer of 2021[.]” Id. at 12. 28 Plaintiff’s sworn statement, however, contains no mention of when the update occurred and caused her to lose access to the account. See Doc. 96-2 at 7-8.

- 23 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 24 of 41

1 @cox.net emails, she should have known that the Cox-hosted email account would be 2 deactivated when she terminated her Cox services. 3 The prerequisites for Rule 37(e) sanctions have been satisfied. Plaintiff had a duty 4 to preserve the ESI in the email account, she failed to take reasonable steps to preserve it, 5 and the contents of the account cannot now be restored or replaced. 6 a. Rule 37(e)(1) Prejudice. 7 The Court finds that loss of the @cox.net email account prejudiced Defendants. The 8 lost ESI likely included communications regarding core events at issue in the case. The 9 one email preserved from the account addresses Plaintiff’s recovery from the surgery that 10 is an essential part of her damages claim. See Doc. 93-3 at 227-28 (email forwarded from 11 Plaintiff’s @cox.net email account with re line “Post Op Instructions”). Sanctions under 12 Rule 37(e)(1) are authorized. 13 b. Rule 37(e)(2) Intent. 14 Defendants have not shown, however, that Plaintiff deactivated her Cox services 15 with the intent to deprive Defendants of the contents of her @cox.net email account as 16 required by Rule 37(e)(2). Defendants do not dispute that Plaintiff moved to Florida, and 17 they present no evidence that she discontinued her Cox service at that time with an intent 18 to cause the loss of her @cox.net emails. The Court cannot conclude that her move and 19 disconnection of the service meet the high intent standard of Rule 37(e)(2). 20 5. Telegram Messages. 21 At oral argument, Defendants raised another instance of Plaintiff’s alleged 22 spoliation, arguing that she deleted messages exchanged between her and Mudro on an 23 application known as Telegram Messenger. This claim is based on Facebook messages 24 provided for the first time with Plaintiff’s response to Defendants’ motion for sanctions. 25 The messages read as follows: 26 Plaintiff Download Telegram Messenger when you have a chance. I have done stuff 27 I want to tell you. June 22, 2018, 2:13 PM 28

- 24 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 25 of 41

1 Plaintiff Some* 2 June 22, 2018, 2:13 PM 3 Plaintiff Jeff did [sic] this isn’t safe anymore 4 June 22, 2018, 2:13 PM 5 Lee Mudro Ok I am out now I will let u know when I am able to 6 June 22, 2018, 2:14 PM 7 Plaintiff Ok 8 June 22, 2018, 2:26 PM 9 Lee Mudro Ok I have telegram messenger downloaded 10 June 23, 2018, 3:49 PM 11 Lee Mudro Not sure how to use it I put in your cell phone number 12 June 23, 2018, 3:54 PM 13 Doc. 96-1 at 77. Plaintiff and Mudro exchanged no further messages on Facebook 14 Messenger for the next five days. See id. at 76-77. 15 Plaintiff manually deleted the above Facebook messages from her initial production 16 to Defendants and provided no indication that the messages had been removed. See 17 Doc. 93-3 at 101. Plaintiff also “unsent” her side of the above exchange to prevent Mudro 18 from producing it in response to Defendants’ subpoena. See Doc. 93-1 at 55-56. 19 Defendants note that Mudro, in responding to Defendants’ subpoena, apparently thought 20 there were Telegram messages to disclose, but, upon opening the Telegram app, saw no 21 messages between her and Plaintiff. So Mudro took a screenshot of the empty message 22 inbox and produced it to Defendants. Doc. 115 at 2. The screenshot showed that Plaintiff 23 had been active on Telegram within the previous hour. Doc. 113-5 at 6. 24 Following oral argument, the Court requested supplemental briefing from the parties 25 on whether the Telegram Messenger messages were spoliated. Plaintiff’s supplemental 26 brief asserts that she “cannot remember if she ever communicated with Mudro on 27 Telegram.” Doc. 113 at 4. Plaintiff argues that “it is likely there never were Telegram 28 messages” between her and Mudro because (1) Mudro’s screenshot of the empty message

- 25 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 26 of 41

1 inbox associated with Plaintiff’s Telegram contact contained a note that read “No messages 2 here yet,” and the same note appears in Plaintiff’s Telegram inbox associated with Mudro’s 3 contact; and (2) Plaintiff and Mudro “continued extensive conversations – including about 4 deeply personal topics – on Facebook Messenger within days after Mudro stated she 5 downloaded Telegram in June 2018, suggesting that Facebook Messenger remained their 6 method of communication.” Id. 7 The Court is not persuaded by Plaintiff’s arguments. Defendants’ forensic expert 8 avows that the “No messages here yet” notation does not mean that messages were never 9 sent between Plaintiff and Mudro because the same notation appears when messages have 10 been sent and then deleted. Doc. 115-1 at 8. A hallmark of Telegram is that a user can 11 delete sent and received messages for both parties. Id. at 6-7. The “No messages here yet” 12 note is consistent with a deleted message chain. See id. at 8. And the fact that Plaintiff 13 and Mudro resumed communications on Facebook Messenger five days after they talked 14 about using Telegram does not mean that they did not also exchange messages on 15 Telegram. See Doc. 96-1 at 76-77. The evidence shows that Plaintiff and Mudro regularly 16 switched between messaging platforms, including text, email, phone, Slack, and Facebook, 17 rather than using one platform exclusively. 18 Moreover, the Facebook messages cited above, in combination with the Telegram 19 screenshots provided by Plaintiff and Mudro, strongly suggest that they communicated on 20 Telegram. To use Telegram, users must choose to connect with each other. Doc. 115-1 at 21 3-4. The screenshots provided by Plaintiff and Mudro show that they each became contacts 22 on the other’s Telegram account. See Doc. 113-5 at 6 (Mudro’s screenshot showing 23 “Kristin Fast” as a contact); id. at 19 (Plaintiff’s screenshot showing “Lee Mudro” as a 24 contact). Further, the conversation between Plaintiff and Mudro on Facebook Messenger 25 ceased without any apparent transmission of the “stuff” that Plaintiff said she wanted to 26 share with Mudro, suggesting they continued their conversation on Telegram. 27 Additionally, in December 2018, Mudro used Facebook Messenger to ask Plaintiff 28 for an update on her case, using these words: “Call me sometime now that Godaddy is over

- 26 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 27 of 41

1 u can call. I don’t have that app anymore[.]” Doc. 96-1 at 259 (emphasis added). Mudro’s 2 statement that she did not have “that app anymore” indicates that Mudro no longer had an 3 app they had used to communicate in the past – hence the need for Plaintiff to call. The 4 other “app” could not have been Facebook Messenger because that is how Mudro sent this 5 message. The facts recited above suggest that the “app” likely was Telegram Messenger. 6 In late June 2018, when Plaintiff suggested to Mudro that they move their 7 communications to Telegram, Plaintiff was under a duty to preserve all relevant ESI, and 8 yet Plaintiff cannot produce any Telegram messages. See Doc. 113 at 4. Plaintiff suggests 9 that this could be because Telegram deletes a user’s account after six months of inactivity, 10 and argues that “her Telegram account may have been deleted by Telegram due to 11 inactivity in about December 2018.” This is unlikely. When a Telegram account is deleted 12 due to six months of inactivity, the account is permanently deleted – the user must make a 13 new account to use Telegram again and old messages and contacts are not retrievable in 14 the new account. Doc. 115-1 at 9.11 15 It is apparent from Plaintiff’s own affidavit that her Telegram account was not 16 deleted in this manner. She was able to log into the account in November 2021 using “the 17 same log in credentials” she used “years before.” Doc. 113-1 at 3. It is also apparent that 18 Plaintiff’s account had not been inactive for six months, and thus subject to Telegram’s 19 deletion policy, because Mudro’s screenshot, taken on October 2, 2021, showed that 20 Plaintiff had been active within an hour before the screenshot was taken.12 Doc. 115 at 5. 21 Further, Plaintiff’s attorney asserted at oral argument that Plaintiff uses Telegram 22 to communicate with family members. Doc. 113-6 at 49. And because Telegram is a 23 cloud-based messaging system, Plaintiff’s messages should have been available on any 24 11 Notably, when a user’s account is deleted, their contacts retain copies of the 25 messages the user sent to them. Doc. 115-1 at 9. Thus, even if Plaintiff’s account had been deleted due to inactivity, that would not explain why Mudro did not retain access to 26 Plaintiff’s messages. 27 12 Moreover, Plaintiff’s own screenshot shows that she had ten unread messages in her inbox in November 2021. Doc. 113-5 at 19. If her account had been deleted, other 28 users presumably would have been unable to send her messages.

- 27 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 28 of 41

1 phone or device she used to log in. Doc. 115-1 at 3, 8-9. The only plausible explanation 2 for why neither Plaintiff nor Mudro can produce Telegram messages is that Plaintiff deleted 3 them for both herself and Mudro. This is especially so given Plaintiff’s other attempts to 4 prevent the disclosure of her communications with Mudro.13 5 The Court finds by a preponderance of the evidence that Plaintiff communicated 6 with Mudro on Telegram Messenger, that she had a duty to preserve those communications, 7 and that she failed to take reasonable steps to preserve them. The prerequisites for Rule 8 37(e) sanctions are satisfied. 9 a. Rule 37(e)(1) Prejudice. 10 Defendants were prejudiced by Plaintiff’s failure to preserve Telegram messages. 11 The context of the Facebook conversation preceding Plaintiff and Mudro’s Telegram 12 messages shows that the messages were relevant to this case. Plaintiff asked Mudro to 13 download Telegram on June 22, 2018, so Plaintiff could tell Mudro about some “stuff” 14 because she felt that Facebook was not “safe” anymore. Doc. 96-1 at 77. This followed a 15 conversation between Plaintiff and Mudro on June 11, 2018, during which they also 16 discussed whether Facebook was “safe.” Plaintiff told Mudro that she “learned from Chris, 17 the attorney, to be VERY CAREFUL with GoDaddy” and that “everything I type I have to 18 consider that they are reading it[.]” Id. at 94. In Plaintiff’s words, this was “front of mind 19 all the time.” Id. Mudro asked Plaintiff “Do u feel we r safe here,” to which Plaintiff 20 responded, “Facebook is putting up quite the fight right now about data, so I think so[.]” 21 Id. “Me too,” responded Mudro, “I feel this is the only safe place for us[.]” Id. at 93. 22 These exchanges show that “safe” referred to Plaintiff and Mudro’s belief that their 23 conversations on certain platforms would not be discoverable by Defendants. This accords 24 with other instances where Plaintiff and Mudro’s conversations referenced being “safe.” 25 See, e.g., id. at 208-09 (Mudro states that messaging on Facebook “is probably safe” but 26 that “[w]e do not want conversations on text or call it will hurt your case”). When Plaintiff 27 13 Even if Plaintiff’s account had been deleted due to inactivity in December 2018 28 – which does not appear to have been the case – Plaintiff was under a duty to step in and prevent the deletion or otherwise preserve the messages.

- 28 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 29 of 41

1 told Mudro to switch to Telegram because their Facebook messages were no longer “safe,” 2 then, it appears clear that she wanted to communicate information to Mudro that would not 3 be discovered by Defendants, strongly suggesting that the communications were relevant 4 to this lawsuit. 5 b. Rule 37(e)(2) Intent. 6 This context and Plaintiff’s broader course of conduct regarding the Mudro 7 communications also suggest that she deleted the messages with the intent to deprive 8 Defendants of their use. Plaintiff and Mudro’s Facebook messages are replete with 9 references to their desire to keep certain evidence and communications hidden from 10 Defendant GoDaddy. See, e.g., id. at 203-04 (Plaintiff: “[T]he only thing I’m not giving 11 [GoDaddy] is the Richard piece[,] [t]hat’s my secret” Mudro: “Ok they do not know about 12 my texts on my phone and I am not telling them”), 194 (Plaintiff: “So they don’t think we 13 are taking [sic] right[?] I have not let on that we are don’t don’t [sic] worry[.]” Mudro: 14 “They have no idea u and I are talking”), 181 (Mudro: “Do not mention we talked and u 15 know mine save that for court[.]” Plaintiff: “of course not Lee . . . I would never, I am very 16 smart, you are my secret”), 102 (Plaintiff: “I sent over my ‘evidence’ last night. At first I 17 had in a bunch of our texts but he had me remove any evidence of you so I deleted any 18 where there was a connection with you and I[.]” Mudro: “Ok so is that a surprise for them.” 19 Kristin: “It will be.”). 20 Plaintiff also tried to conceal the existence of Telegram Messenger communications 21 from Defendants. She did not disclose them in response to any of Defendant’s discovery 22 requests asking for any and all communications. Doc. 93-3 at 303-04. And in her tardy 23 production of Facebook communications with Mudro, Plaintiff manually deleted the 24 exchange that referenced her and Mudro’s communications on Telegram. She then unsent 25 her side of the exchange to prevent Mudro from producing the same messages in response 26 to Defendants’ subpoena. Plaintiff did not provide the Facebook messages referencing 27 Telegram until compelled to respond to Defendants’ motion for sanctions, and yet by then 28 the Telegram messages were gone. The most reasonable reading of this course of conduct,

- 29 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 30 of 41

1 and the finding the Court makes by a preponderance of the evidence, is that Plaintiff deleted 2 her Telegram messages with Mudro to prevent their disclosure to Defendants. Sanctions 3 under Rule 37(e)(2) are authorized. 4 IV. Defendants’ Motion for Sanctions Under Rule 37(c)(1). 5 Defendants move for sanctions under Rule 37(c)(1) for Plaintiff’s failure to produce 6 (1) 487 Facebook Messenger messages between her and Mudro, (2) at least four covertly- 7 made audio recordings of meetings with GoDaddy employees, and (3) emails between 8 Plaintiff and Dr. Donald Rhodes. Plaintiff does not make specific arguments as to why 9 sanctions under Rule 37(c)(1) are not warranted, but instead merely states that Rule 37(e) 10 exclusively governs sanctions for spoliation of ESI. See Doc 96 at 15. But Defendants do 11 not argue that these three categories of information have been spoliated, only that Plaintiff 12 failed to produce them in discovery as required by Rule 26(e). As shown above, 13 Rule 37(c)(1) applies to ESI that is not produced as required by Rule 26(e). The Court will 14 construe Plaintiff’s various justifications for non-production as arguments regarding 15 harmlessness or substantial justification for purposes of its Rule 37(c)(1) analysis. 16 A. Deleted, Altered, and Fabricated Facebook Messages. 17 Defendants argue that Plaintiff produced her Facebook Messenger messages with 18 Mudro without including 487 messages, with undisclosed modifications to the text of 19 several other messages, and with the complete fabrication of one message. Doc. 93 at 7-8, 20 19. Defendants assert that the modifications were hidden from them by the manner of 21 Plaintiff’s production, and that they did not know the production was incomplete until they 22 received a copy of the same messages from Mudro. Id. at 6-7, 19. 23 Plaintiff responds with the significant understatement that her production was “not 24 done perfectly” and argues that she “did the best she could to produce information she 25 believed was relevant.” Doc. 96 at 7, 19. Plaintiff describes the process she used: 26 [Plaintiff] followed a process in which she converted a PDF download result from Facebook into a Word document so she could manually remove 27 irrelevant messages. . . . She removed messages with Mudro that she considered irrelevant because they were about deeply personal issues . . . At 28 times, as she was reviewing the documents, she had to re-type a message because it disappeared during the download process or she could not simply

- 30 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 31 of 41

1 take out an irrelevant message. As [Plaintiff] worked from the PDF document to remove irrelevant messages, it became too strenuous for her to 2 continue due to CRPS, so she instead read off of the original PDF and hand- typed the relevant messages into her Word document. Although she 3 attempted to recreate the downloaded message, it was not perfect every time, so mistakes were made. 4 5 Id. at 8 (citations omitted). Plaintiff asserts that her ability to produce all discoverable 6 information was hindered by the cognitive effects of her CRPS and the medications she 7 takes to cope with it. Id. at 14-15. At oral argument, her counsel asserted that the disability 8 caused by Defendants is now being used to undercut her claim against them. Plaintiff 9 argues that she “deleted only a handful of Facebook message[s]—and they were either not 10 relevant to this lawsuit or she preserved them.” Id. at 19-20. 11 The Court cannot accept this characterization of Plaintiff’s actions. She withheld 12 nearly 500 Facebook messages, not a mere “handful,” and the withheld messages were not 13 all irrelevant to her lawsuit. Many of them, while perhaps “deeply personal,” were plainly 14 relevant and included information about her pain and the treatment of her CRPS, see 15 Doc. 93-1 at 81-82, 91-92, 97-99, her case against GoDaddy and her search for other jobs, 16 see id. at 94-95, and her CRPS blog (which is related to her claim that Defendants caused 17 her CRPS and to the amount of her claimed damages), see id. at 60-62, 72. Moreover, 18 while Plaintiff complains of the onerousness of complying with her discovery obligations, 19 she simply could have provided the full PDF download to her attorney without converting 20 it to Word and manually removing hundreds of messages. This would be significantly less 21 onerous than the course Plaintiff describes. 22 Nor can the Court accept Plaintiff’s claim that she was cognitively incapacitated by 23 CRPS and therefore hampered in her efforts to meet her discovery obligations. On 24 February 18, 2019, Plaintiff claimed she is “[c]ognitively . . . 95% stronger than most 25 people” and that she “exercise[s her] brain every day.” Doc. 93-3 at 153 (Facebook 26 message to Mudro). On June 22, 2021, Plaintiff wrote: 27 I get up at 8:00am, and I log in online and I work, through the pain, and I lead a large development team. I’m on meetings all day, strategically 28 thinking through projects, roadmaps, strategy, spending millions of dollars in company planning sessions, etc. I’m telling you this for one reason, and

- 31 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 32 of 41

1 that is to show you that life doesn’t stop because you have a disease. Recently, I had a hysterectomy, and I went up against the entire hospital 2 board, all by myself, because it was during COVID and no one was allowed to be there with me. I wanted Ketamine, for 5 days, on a drip, so that the 3 CRPS didn’t spread to my abdomen. I was on Fentanyl, Morphine, and Ketamine and I negotiated with surgeons, hospital board administrators and 4 the head pain management doctors. They told me that they had never met anyone like me that was as “functional” as I was while on so many powerful 5 medications. The reason for that is because my brain has remapped itself TO function around the opioids and pain BECAUSE of the opioids and pain 6 because I have never stopped thinking strategically, solving complex problems, and forcing my brain to create new brain cells and neurons. 7 8 Doc. 101-1 at 4. 9 What is more, the modifications Plaintiff made to various messages were clear 10 attempts to conceal information, including Plaintiff’s participation in a U.S. trial of CRPS 11 treatment. Two examples illustrate. 12 First, Plaintiff’s initial production of the Mudro messages contained this message, 13 sent by Plaintiff on February 6, 2019, at 11:00 PM: “No I got it in May so not quite a year. 14 I need the booster because when I fell in October I caused a secondary instance of it in my 15 arm in fighting and it’s back in my leg[.]” Doc. 93-3 at 157. A message sent by Plaintiff 16 with the same time stamp was unsent and therefore not produced in Mudro’s subpoenaed 17 copy of the messages. See Doc. 93-1 at 47. But a copy of the same message produced in 18 response to Defendants’ motion for sanctions reads as follows, with underlining of text that 19 had been deleted in Plaintiff’s initial production: 20 No I got it in May so not quite a year. I need the booster because when I fell in October I caused a secondary instance of it in my arm in fighting and it’s 21 back in my leg, but I got accepted into a US govt trial I start on Monday. No idea how they accepted me! I think they know who I am and are letting me 22 in so I don’t hurt their chances of getting approved lol[.] 23 Doc. 96-1 at 254. 24 Second, Plaintiff’s initial production of the Mudro messages contained the 25 following, sent by Plaintiff on February 18, 2019, at 4:17 PM: “I’m still doing PT. I’m 26 hoping it will give me the final boost I need. Italy definatelty [sic] made a HUGE 27 difference. Cognitively I am 95% stronger than most people and I know that is because of 28 Italy and I exercise my brain every day[.]” Doc. 93-3 at 153. The message does not appear

- 32 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 33 of 41

1 in Mudro’s copy because Plaintiff unsent it. See Doc. 93-1 at 39. The same message in 2 Plaintiff’s most recent production reads as follows, with underlining indicating text that 3 was deleted in Plaintiff’s initial production: 4 I’m still doing PT. I’m in a trial right now for the same thing I went to Italy for hoping that getting it again will give me the final boost I need. Italy 5 definatelty [sic] made a HUGE difference. Cognitively I am 95% stronger than most people and I know that is because of Italy and I exercise my brain 6 every day[.] 7 Doc. 96-1 at 246. 8 The fact that Plaintiff is receiving trial treatments for her CRPS is clearly relevant 9 to her claim for CRPS damages in this case. She had an obligation under Rule 26(e) to 10 produce to Defendants, “in a timely manner,” accurate versions of her messages with 11 Mudro rather than the edited versions she produced. Fed. R. Civ. P. 26(e)(1)(A). The 12 accurate versions came only after discovery was closed and in response to Defendants’ 13 motion for sanctions. Defendants were unable to use them in preparing for any depositions. 14 Plaintiff has not shown that her failure to produce the accurate messages was substantially 15 justified or harmless. Sanctions under Rule 37(c)(1) are authorized. 16 B. Audio Recordings. 17 Defendants argue that Plaintiff failed to produce at least four audio recordings she 18 surreptitiously made of relevant meetings with GoDaddy employees. Doc. 93 at 19. On 19 March 3, 2021, Defendants served a discovery request that sought “all . . . recordings . . . 20 relating to the claims, allegations and defenses in this lawsuit.” Id. at 3. Plaintiff responded 21 on April 16, 2021 that she had no recordings related to her claims. Id. at 4. But shortly 22 before the close of discovery and after all non-expert depositions had been completed, 23 Plaintiff produced three of the four recordings. Id. at 19. They were recordings 24 of Plaintiff’s March 26, 2018 call with Defendant Lakshmanan in which they discussed her 25 medical leave; Plaintiff’s April 11, 2018 call with Eva Adams, a human resources 26 employee at GoDaddy, in which Adams told Plaintiff her position with GoDaddy was 27 being eliminated; and Plaintiff’s second April 11, 2018 call with Adams in which she and 28

- 33 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 34 of 41

1 Adams discussed Plaintiff’s allegations of FMLA discrimination and complaints about 2 Defendant Lakshmanan. Id. at 9-11.14 3 Plaintiff was required to produce all four recordings in response to Defendants’ 4 document production request. Fed. R. Civ. P. 34(b)(2)(B). Her failure to timely correct 5 the false assertion that there were no recordings violated Rule 26(e). See Cmty. Ass’n 6 Underwriters of Am., Inc., 2014 WL 3055358, at *7 (holding failure to produce tape 7 recording and false certification that no such tape existed in response to an interrogatory 8 supports sanctions under Rules 37(c)(1) and 26(e)). Plaintiff does not dispute that she had 9 the recordings in her possession, custody, or control and was therefore required to disclose 10 them. She instead claims she forgot about them. But it is very difficult to believe that 11 Plaintiff forgot covert recordings she made of pivotal events in this case, particularly when 12 she identified the recordings in a private catalogue of evidence she planned to use in the 13 case and when she produced to Defendants purported written summaries of the very same 14 meetings. Doc. 93-3 at 205 (Plaintiff’s catalogue of evidence, produced by Mudro, 15 documenting May 1, 2018, call with GoDaddy employee Eva Adams and noting “[t]he rest 16 of the conversation was recorded and can be listened to.”), 169-70 (Plaintiff’s summaries 17 of two March 26, 2018, calls with Defendant Lakshmanan). In any event, Plaintiff was 18 obligated to make a diligent search for discoverable information, including recordings, and 19 she admits that the recordings were available on her phone. 20 Plaintiff has provided no substantial justification for her failure to produce the 21 recordings and the failure was not harmless. Defendants were unable to review or use them 22 during any fact deposition in this case, including Plaintiff’s. Her “last-minute tender of 23 [the recordings] does not cure the prejudice.” Milke v. City of Phoenix, 497 F. Supp. 3d 24 442, 467 (D. Ariz. 2020). And Defendants continue to be prejudiced by the failure of 25 Plaintiff to produce the fourth recording she claimed to have made. It is not clear whether 26 14 At oral argument, Plaintiff’s counsel suggested that Plaintiff had not withheld the recordings at all because she had never been asked for them. Doc. 113-6 at 45. This is not 27 correct. Defendants asked specifically for audio recordings in their Request for Production 1, served on March 3, 2021. See Doc. 93-3 at 4. In her response on April 16, 2021, Plaintiff 28 certified that she had no recordings relating to her claims. Id. at 200-01. Plaintiff confirmed this response under oath during her deposition. Doc. 93 at 9.

- 34 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 35 of 41

1 that recording is lost or Plaintiff has not produced it. Sanctions under Rule 37(c)(1) are 2 authorized. 3 C. Email Communications with Dr. Donald Rhodes. 4 This last category is one of the most troubling. Dr. Donald Rhodes is a podiatrist 5 who treated Plaintiff’s CRPS in 2019. Doc. 93 at 13. He signed a letter on July 7, 2020, 6 opining that Plaintiff’s CRPS was caused by swelling that resulted from Plaintiff’s leg 7 position while working at Defendants’ insistence on February 20-23, 2018. This 8 contention – that Defendants caused Plaintiff’s debilitating CRPS condition – is a key 9 component of this case. Id. 10 Plaintiff did not produce any email communications with Dr. Rhodes in response to 11 Defendants’ requests for production prior to Dr. Rhodes’s deposition. Id. Defendants 12 began to suspect during the deposition that Plaintiff had a hand in preparing his letter about 13 her CRPS. Id. Defendants again requested that Plaintiff produce her communications with 14 Dr. Rhodes, but Plaintiff produced nothing. Id. at 14. Defendants then subpoenaed Dr. 15 Rhodes for his communications with Plaintiff and he produced several key emails. Id. In 16 one email, dated July 2, 2020, Plaintiff asked Dr. Rhodes to write a letter saying that her 17 CRPS was caused by working at GoDaddy after surgery. Id. In another, dated July 7, 18 2020, Plaintiff provided Dr. Rhodes with a draft letter expressing that opinion. Id. 19 Defendants note that Plaintiff’s draft letter is nearly identical to the letter Dr. Rhodes 20 signed, which was also dated July 7, 2020. Id. In short, Plaintiff failed to disclose emails 21 showing that she ghostwrote one of the key medical conclusions in this case. 22 Plaintiff responds only by stating that she “does not remember having written the 23 email or the draft itself” and by claiming that she could not find the emails when she 24 searched for Dr. Rhodes’s name or “the exact wording” of the email. Doc. 96 at 13. She 25 produces a screenshot of an apparent search of her email account revealing no emails, but 26 she has redacted all search terms in the screenshot, making it impossible to determine what 27 she searched for. See Doc. 96-3 at 29. Significantly, Plaintiff does not dispute that the 28

- 35 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 36 of 41

1 emails were sent from her email account, does not claim they were sent by someone else, 2 and does not explain why they are not in her possession, custody, or control.15 3 Rule 26(e) required Plaintiff to supplement her incomplete response to Defendants’ 4 requests for communications with Dr. Rhodes. Her breach of that obligation was not 5 substantially justified or harmless. Without the key emails, Defendants could not prepare 6 fully for the deposition of Dr. Rhodes, explore the origin of his critical letter claiming that 7 Plaintiff’s CRPS was caused by Defendants, or challenge his claim that he wrote the letter 8 without Plaintiff’s assistance. Sanctions are authorized under Rule 37(c)(1). 9 V. Sanctions. 10 The fact that Rules 37(c)(1) and (e) authorize sanctions does not mean that sanctions 11 must be imposed. The Court retains discretion to determine what sanctions, if any, are 12 warranted. As the committee notes to Rule 37(e) observed, “[t]he remedy should fit the 13 wrong, and the severe measures authorized by [Rule 37(e)(2)] should not be used when the 14 information lost was relatively unimportant or lesser measures such as those specified in 15 subdivision (e)(1) would be sufficient to redress the loss.” Fed. R. Civ. P. 37(e), advisory 16 committee notes to 2015 amendment. 17 A. Dismissal for Spoliation. 18 Defendants argue that the most appropriate sanction is dismissal of Plaintiff’s suit. 19 Doc. 93 at 20. They assert that her actions amount to a “pattern of deception and discovery 20 abuse . . . [that makes it] impossible for the district court to conduct a trial with any 21 reasonable assurance that the truth would be available.” Id. (quoting Burris, 2021 WL 22 4627312, at *16). Citing the five-part test for case-terminating sanctions in Leon v. IDX 23 Sys. Corp., 464 F.3d 951, 958 (9th Cir. 2006), Defendants argue that dismissing Plaintiff’s 24 suit would further the public’s interest in expeditious resolution of litigation and the Court’s 25 interest in managing its docket. Doc. 93 at 20. Defendants also argue the risk of prejudice 26 27 15 Defendants note that Plaintiff recently turned over 115 pages of email 28 communications with Dr. Rhodes. Doc. 101 at 4 n.1. This is very untimely disclosure, but it makes even less clear why she cannot produce the highly relevant July 2 and 7 emails.

- 36 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 37 of 41

1 against them warrants dismissal because Defendants have “been forced to litigate this 2 case . . . based on a partial set of facts that favored Plaintiff.” Id. 16 3 Defendants further assert that while the information addressed in their motion has 4 tilted the case in their favor, “these facts are merely the tip of the iceberg” and they will be 5 forced to expend significantly more time and money pursuing additional subpoenas, 6 computer forensic experts, and an evidentiary hearing to present future instances of 7 spoliation if the Court does not dismiss the case. Id. Even after taking these additional 8 measures, Defendants argue, there will be no guarantee they “will ever be able to rely on 9 the information Plaintiff produces.” Id. Defendants concede that there is a public interest 10 in resolving cases on the merits and that interest is not served by dismissal. Id. But they 11 argue that less drastic sanctions are not appropriate given “the wide-ranging scope of 12 Plaintiff’s spoliation, her clear intent to deprive GoDaddy of evidence in the litigation, and 13 the severe prejudice GoDaddy will continue to suffer if it is forced to continue defending 14 against Plaintiff’s claims without ever having full access to the facts.” Id. 15 Plaintiff argues that dismissal is not appropriate. Doc. 96 at 17. She asserts that she 16 worked diligently to respond to Defendant’s discovery requests, “provided relevant 17 information and preserved evidence,” and “attempted through multiple channels to retrieve 18 lost information.” Id. at 19. The documents she did produce, Plaintiff argues “show that 19 she did the best she could to produce information she believed was relevant.” Id. 20 The Court is not persuaded by Plaintiff’s arguments, but dismissal “constitutes the 21 ultimate sanction for spoliation.” Silvestri v. Gen. Motors Corp., 271 F.3d 583, 593 (4th 22 Cir. 2001). It should be used only when the resulting prejudice is “extraordinary, denying 23 [a party] the ability to adequately defend its case.” Id. While not dealing with ESI, Silvestri 24 illustrates the type of extreme prejudice that justifies terminating a case as a result of 25 16 The five factors cited in Leon include “(1) the public’s interest in expeditious resolution of litigation; (2) the court’s need to manage its dockets; (3) the risk of prejudice 26 to the party seeking sanctions; (4) the public policy favoring disposition of cases on their merits; and (5) the availability of less drastic sanctions.” 464 F.3d at 958. Leon was a 27 spoliation case, but it was decided before the 2015 amendments to Rule 37(e) and applied factors long used in the Ninth Circuit for evaluating case-terminating sanctions. See, e.g., 28 Malone v. U.S. Postal Serv., 833 F.2d 128, 130 (9th Cir. 1987). The factors are not specifically tailored to ESI spoliation issues under Rule 37(e).

- 37 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 38 of 41

1 spoliation. The plaintiff in Silvestri claimed injury as a result of faulty airbags, but the car 2 in which he was injured was repaired before the defendant could examine it and the plaintiff 3 failed to preserve the airbags. Id. at 594. As a result, the defendant was denied access to 4 “the only evidence from which it could develop its defenses adequately.” Id. The 5 plaintiff’s spoliation effectively foreclosed a meaningful defense. 6 A similar consequence is not present here. The Court has found Rule 37(e)(2) 7 sanctions authorized for three categories of discovery misconduct: (1) Plaintiff’s deletion 8 of an unknown number of Facebook posts, (2) Plaintiff’s “unsending” of the 11:57 message 9 that conveyed a summary of her evidence, and (3) Plaintiff’s deletion of Telegram 10 Messenger messages between her and Mudro. While this deprives Defendants of evidence 11 that would be favorable to their case, it does not foreclose a meaningful defense. The lost 12 evidence primarily appears to be related to Plaintiff’s damages claims. The Court has seen 13 nothing suggesting that it is central to the principal liability issues in this case – whether 14 Defendants violated Title VII by creating a hostile work environment based on sex, 15 violated the FMLA by interfering with Plaintiff’s treatment and recovery, or violated the 16 Americans with Disabilities Act by discrimination and a failure to provide reasonable 17 accommodations. See Doc. 25. And although the spoliation has affected the evidence 18 Defendants have obtained regarding damages, the Court concludes that information 19 obtained through discovery and in response to their motion for sanctions will enable 20 Defendants to prepare and present an effective damages defense, particularly given the 21 other sanctions the Court intends to impose. The Court therefore finds that the ultimate 22 sanction of case dismissal is not warranted. See Fed. R. Civ. P. 37(e), advisory committee 23 nots to 2015 amendments (“Courts should exercise caution . . . in using the measures 24 specified in (e)(2)”). 25 The Court also finds, however, that Plaintiff’s intentional conduct and the prejudice 26 it caused Defendants warrant an adverse inference instruction that will allow the jury to 27 infer that the information intentionally deleted by Plaintiff was unfavorable to her case. 28 This remedy is warranted by Plaintiff’s intentional destruction of ESI and will help

- 38 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 39 of 41

1 alleviate the prejudice to Defendants caused by Plaintiff’s actions. See Torgersen v. 2 Siemens Bldg. Tech., Inc., No. 19-CV-4975, 2021 WL 2072151, at *5 (N.D. Ill. May 24, 3 2021). 4 B. Dismissal for Redactions. 5 Defendants argue in their reply brief that dismissal is also warranted for Plaintiff’s 6 deletion of messages from the Facebook Messenger conversations with Mudro. Doc. 101 7 at 4-5. Plaintiff characterizes her deletions as “redactions for relevance” (Doc. 96 at 8), 8 but as Defendants correctly note, “redaction” is a misnomer – “what Plaintiff did was 9 manufacture a brand new chain of messages that secretly omitted hundreds of messages, 10 without notifying [Defendants].” Doc. 101 at 4. 11 Defendants rely on two cases: Evon v. Law Offices of Sidney Mickell, No. S-09- 12 0760 JAM GGH, 2010 WL 455476 (E.D. Cal. Feb. 3, 2010), and Islander Group, Inc. v. 13 Swimways Corp., No. CV 13-00094 LEK-RLP, 2014 WL 12573995 (D. Haw. Jan. 28, 14 2014). But neither case addresses the sanction of dismissal for improper deletions. 15 The Court concludes that dismissal is not warranted under Rule 37(c)(1) for 16 Plaintiff’s undisclosed “redactions.”17 Surely that conduct is improper and deserving of 17 serious sanctions, which the Court will impose in the form of the monetary penalties 18 discussed below, but it did not foreclose Defendants from preparing an effective defense. 19 All of the redacted materials have now been produced to Defendants. In addition to the 20 monetary sanctions discussed below, Defendants will be permitted to inform the jury, if 21 they choose to do so, of Plaintiff’s withholding of information from her Facebook 22 messages. See Fed. R. Civ. P. 37(c)(1)(B). 23 C. Appropriate Sanctions. 24 Plaintiff’s troubling actions in this case are not mere minor oversights, as her 25 counsel suggests. They are serious violations of Plaintiff’s duty to preserve ESI and her 26 obligations under the Federal Rules of Civil procedure.18 27 Sanctions are not available under Rule 37(e) because the “redacted” information 17 ultimately was disclosed to Defendants. 28 18 The Court is also concerned about the conduct of Plaintiff’s counsel in discovery.

- 39 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 40 of 41

1 The Court finds that the following sanctions are appropriate in this case: 2 • As discussed above, the Court will give an adverse inference jury instruction at 3 trial based on (1) Plaintiff’s deletion of an unknown number of Facebook posts, 4 (2) Plaintiff’s “unsending” of the 11:57 message that conveyed a summary of 5 her evidence, and (3) Plaintiff’s deletion of Telegram Messenger messages 6 between her and Mudro. Fed. R. Civ. P. 37(e)(2). The parties should discuss 7 the appropriate form of the instruction and include proposals in their submission 8 of jury instructions for the final pretrial conference in this case.19 9 • Defendants will be permitted to inform the jury of Plaintiff’s undisclosed 10 “redactions” from her Facebook posts. Fed. R. Civ. P. 37(c)(1)(B). 11 • The Court will require Plaintiff to pay some, and perhaps all, of Defendants’ 12 attorneys’ fees and costs associated with preparing for and litigating the motion 13 for sanctions (Doc. 93), the hearing on December 16, 2021, the supplemental 14 briefing ordered by the Court (including, potentially, Defendants’ retention of a 15 forensic evidence expert in connection with the supplemental briefing), and 16 further discovery ordered by the Court in relation to this motion. The amount of 17 fees and costs will be determined after trial, when the Court can evaluate them 18 in light of the ultimate outcome of this case. 19 He had an affirmative obligation to ensure that his client conducted diligent and thorough 20 searches for discoverable material and that discovery responses were complete and correct when made. See Fed. R. Civ. P. 26(g); Legault v. Zambarano, 105 F.3d 24, 28 (1st Cir. 21 1997) (“The Advisory Committee’s Notes to the 1983 amendments to Rule 26 spell out the obvious: a certifying lawyer must make ‘a reasonable effort to assure that the client has 22 provided all the information and documents available to him that are responsive to the discovery demand.’”); Bruner v. City of Phoenix, No. CV-18-00664-PHX-DJH, 2020 WL 23 554387, at *8 (D. Ariz. Feb. 4, 2020) (“[I]t is not reasonable for counsel to simply give instructions to his clients and count on them to fulfill their discovery obligations. The 24 Federal Rules of Civil Procedure place an affirmative obligation on an attorney to ensure that their clients’ search for responsive documents and information is complete. See Fed. 25 R. Civ. P. 26(g).”); Stevens, 2019 WL 6499098, at *4 (criticizing “cavalier attitude toward the preservation requirement” where “counsel failed to immediately preserve obviously 26 crucial evidence at a time when the duty to preserve existed and instead allowed the phone to remain in [his client’s] possession”). 27 19 The parties should consider the 2015 advisory committee note to Rule 37(e), 28 Torgersen, 2021 WL 2072151, at *5, Pettit, 45 F. Supp. 3d at 1114, and other relevant sources in crafting their proposed adverse inference instructions.

- 40 - Case 2:20-cv-01448-DGC Document 116 Filed 02/03/22 Page 41 of 41

1 • Defendants will be allowed to conduct a forensic review of Plaintiff’s electronic 2 devices, if they choose to do so, to determine whether any spoliated or as-yet- 3 unproduced information is recoverable. Plaintiff is hereby ordered to refrain 4 from any further deletion, alteration, or removal of information from any of her 5 electronic devices or accounts prior to this review. If the parties are unable to 6 agree on the scope and timing of this review within two weeks of this order, they 7 shall place a call to the Court to resolve any disagreement. 8 • Defendants may issue up to four additional third-party subpoenas. 9 IT IS ORDERED: 10 1. Defendants’ motion for sanctions under Rule 37(c)(1) and (e) is granted in 11 part and denied in part as set forth above. 12 2. The additional discovery authorized in this order shall be completed by 13 March 31, 2022. Dispositive motions are due on April 29, 2022. Letters regarding 14 dispositive motions (as required in the Court’s Case Management Order) are due 15 March 31, 2022. 16 Dated this 3rd day of February, 2022. 17 18 19 20 21 22 23 24 25 26 27 28

- 41 -