Fargo Biltmore Motor Hotel Corp. v. Best Western International, Inc.

563 F. Supp. 1022, 1983 U.S. Dist. LEXIS 18305
CourtDistrict Court, D. North Dakota
DecidedMarch 24, 1983
DocketCiv. A3-81-16
StatusPublished
Cited by7 cases

This text of 563 F. Supp. 1022 (Fargo Biltmore Motor Hotel Corp. v. Best Western International, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. North Dakota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fargo Biltmore Motor Hotel Corp. v. Best Western International, Inc., 563 F. Supp. 1022, 1983 U.S. Dist. LEXIS 18305 (D.N.D. 1983).

Opinion

MEMORANDUM OF DECISION AND ORDER FOR JUDGMENT

BENSON, Chief Judge.

This is an action in which Fargo Biltmore Motor Hotel Corporation and John C. Olness have pleaded claims against the defendant grounded on allegations of violation of North Dakota franchise laws and breach of contract. Plaintiffs seek damages, rescission and restitution. Defendant has counterclaimed for monies owed for services rendered and equipment rental, plus interest.

FINDINGS OF FACT

Fargo Biltmore Motor Hotel Corporation (Fargo Biltmore) is a North Dakota corporation with its principal place of business at Fargo, North Dakota. Plaintiff John C. Olness is a citizen of the State of Minnesota and, at the time this action was filed, was the majority shareholder of the Fargo Biltmore. Defendant Best Western International, Inc., a/k/a Best Western, Inc., a/k/a Best Western International, a/k/a Best Western (Best Western) is a nonprofit membership corporation organized and existing under the laws of Arizona. It does not itself own, operate or lease any lodging properties. All properties in the Best Western chain are owned, operated or leased by Best Western members. Only owners, lessees or operators of hotels, motels or resorts may be Best Western members.

The Fargo Biltmore became a Best Western hotel in 1965. On or about December 22, 1978, Olness purchased approximately 95% of the stock in the Fargo Biltmore. Prior to purchasing the stock he was informed by Cathe Pribula, Best Western’s membership supervisor that because Best Western’s bylaws call for an automatic termination of membership when 50% or more of the stock in a corporation which owns an affiliated property has been sold or transferred, it would be necessary for Olness to apply for membership within 30 days of the effective date of sale if Best Western services at the Fargo Biltmore were to continue without interruption.

Olness applied for Best Western membership in December 1978. However, he did not send the required affiliation fee until January 1979. After an inspection of the. Fargo Biltmore by H.J. Feger, a Best Western Field Representative, the Board of Directors approved Olness’ membership on a contingent basis. Olness was informed of the approval of his membership by a letter dated March 16, 1979 from Victoria C. Wilmeth, Director of Membership Administration. Wilmeth’s letter clearly stated that in reviewing Olness’ application and the inspection report filed by Feger, “the Board of Directors noted that certain deficiencies *1024 do exist at the property. As a condition of their approval the Board has stipulated that the problems reported by ... [Feger] must be corrected within 90 days.”

Under Olness’ ownership the Fargo Biltmore continued to employ Edward Rafferty as its general manager. Rafferty had been the general manager of the hotel since 1970, during which time the Fargo Biltmore had continuously been a Best Western hotel. Therefore, he was familiar with Best Western’s method of operation, including inspections and quality assurance reports. Additionally, three representatives of the Fargo Biltmore attended a portion of a Best Western Orientation Seminar, at which they too became familiar with Best Western. Best Western provided Olness with a variety of materials to acquaint him with Best Western’s policies and operations, including the current Best Western Operations Manual.

Although Rafferty did not accompany Feger on the March 3, 1979 inspection of the Fargo Biltmore, he did review the report. It was Rafferty’s opinion that the deficiencies noted were reasonable. Olness discussed this inspection report with the head housekeeper, and his wife, who was assisting Rafferty in managing the hotel. Although aware of the deficiencies noted in Feger’s report, Olness didn’t feel that they were important. He knew that the Fargo Biltmore had been a Best Western hotel since 1965 and relied on this fact when he submitted his membership application and affiliation fee.

Because Best Western had given' Olness 90 days to correct the deficiencies in the March 3 Prospect Inspection Report, another inspection of the property was done by Feger on June 19, 1979. Feger consulted Rafferty about this report and a copy of it was left with Rafferty. Many of the same deficiencies are noted on the June 19 report as were noted on the March 3 report. Additionally, the property’s maintenance and housekeeping score had decreased by 28 points. At Feger’s request, Rafferty prepared a statement itemizing improvements made, major items on order and planned improvements. The list prepared dealt with improvements to areas not contributing to the major point losses in the inspection reports, and therefore not areas that Best Western felt deserved immediate attention.

On July 11, 1979 a letter was sent to Olness by Lynn E. Jackson, Best Western’s Quality Control Manager, noting the continued existence of deficiencies at the Fargo Biltmore and the decrease in the housekeeping and maintenance score. Jackson reminded Olness that “[mjembership was granted for your property .. . with the condition that deficiencies noted on the March inspection report would be corrected in 90 days.” It was Jackson’s opinion that although many projects to upgrade the property had been started or planned, that an additional 90 days was needed to bring the property up to Best Western standards. Therefore, a reinspection of the property would be conducted in approximately 90 days from the date of the letter. A copy of Feger’s report was enclosed with Jackson’s letter. The areas to which Fargo Biltmore was to pay particular attention were circled in red.

After receiving this letter, femployees of the Fargo Biltmore were instructed to do some of the repairs and improvements required by Best Western. Additionally, projects were undertaken and improvements made in areas not required by Best Western.

On October 12, 1979 Feger returned to the Fargo Biltmore to conduct a third inspection of the property. In his report Feger noted many of the same deficiencies as were noted in the two previous inspection reports. A copy of the Quality Assurance Report was left with Jerald A. Danner, the new general manager of the Fargo Biltmore. The October 12 report noted an improvement in the housekeeping and maintenance category (up from 780 points to 829 points) but also showed a failure to correct many of the problems specified in the previous inspections which had led to the Fargo Biltmore’s contingency status.

Olness received another letter from Jackson, after the October 12 inspection. Jack *1025 son noted that some of the previous deficiencies had been corrected and commended Olness in this regard. However, Jackson stated that the Fargo Biltmore’s contingency status was being extended an additional 90 days, due to deficiencies that continued to exist, and a score of less than 1000 on the mandatory section of the report. A copy of Feger’s report was enclosed with Jackson’s letter and Olness was again reminded that the items which Best Western felt merited immediate attention were circled in red. Additionally, Olness was invited to inquire about the report if he had any questions regarding it. Olness, however, made no inquiry.

The Fargo Biltmore was next inspected on January 28, 1980 by Best Western Field Representative Jack H. Hagy.

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563 F. Supp. 1022, 1983 U.S. Dist. LEXIS 18305, Counsel Stack Legal Research, https://law.counselstack.com/opinion/fargo-biltmore-motor-hotel-corp-v-best-western-international-inc-ndd-1983.