Evitt v. Experian Information Solutions Inc

CourtDistrict Court, W.D. Washington
DecidedApril 8, 2024
Docket3:23-cv-05294
StatusUnknown

This text of Evitt v. Experian Information Solutions Inc (Evitt v. Experian Information Solutions Inc) is published on Counsel Stack Legal Research, covering District Court, W.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Evitt v. Experian Information Solutions Inc, (W.D. Wash. 2024).

Opinion

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6 7 UNITED STATES DISTRICT COURT 8 WESTERN DISTRICT OF WASHINGTON AT TACOMA 9 10 MICHAEL EVITT, CASE NO. 3:23-cv-05294-LK 11 Plaintiff, ORDER GRANTING MOTION TO 12 v. COMPEL ARBITRATION AND DENYING MOTION TO STAY 13 EXPERIAN INFORMATION AND FOR PROTECTIVE ORDER SOLUTIONS INC. et al., AS MOOT 14 Defendants. 15 16 This matter comes before the Court on Defendant Experian Information Solutions, Inc.’s 17 motion to compel arbitration. Dkt. No. 42. Experian also moves the Court to stay discovery and 18 other pending deadlines and for a protective order pending resolution of its motion to compel 19 arbitration. Dkt. No. 44. For the following reasons, the Court grants Experian’s motion, stays 20 proceedings in this case as to Experian, and denies Experian’s motion to stay and for a protective 21 order as moot. 22 I. BACKGROUND 23 Experian is a consumer credit reporting agency that provides consumer reports as defined 24 1 by 15 U.S.C. § 1681a(d) and (f). Dkt. No. 1-2 at 4–5; Dkt. No. 3 at 4. It is also an affiliate of 2 ConsumerInfo.com, Inc., which does business as Experian Consumer Services (“ECS”) and 3 operates a credit monitoring service called CreditWorks. Dkt. No. 43 at 2–3. Plaintiff Michael 4 Evitt enrolled in CreditWorks on June 28, 2022. Id. at 3. 5 To enroll in CreditWorks, Evitt had to agree to a “Terms of Use Agreement.” Dkt. No. 43

6 at 3–4; Dkt. No. 43-1 at 2. That agreement includes a section entitled “Dispute Resolution by 7 Binding Arbitration,” which provides in relevant part: 8 ECS and you agree to arbitrate all disputes and claims between us arising out of or relating to this Agreement to the maximum extent permitted by law, except any 9 disputes or claims which under governing law are not subject to arbitration. This agreement to arbitrate is intended to be broadly interpreted and to make all disputes 10 and claims between us directly relating to the provision of any Service and/or your use of any Website subject to arbitration to the fullest extent permitted by law. The 11 agreement to arbitrate includes, but is not limited to: 12 claims arising out of or relating to any aspect of the relationship between us arising out of any Service or Website, whether based in contract, tort, statute (including, 13 without limitation, the Credit Repair Organizations Act) fraud, misrepresentation or any other legal theory; claims that arose before this or any prior Agreement 14 (including, but not limited to, claims relating to advertising); . . . and claims that may arise after the termination of this Agreement. 15 . . . 16 The arbitration will be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, 17 “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by this Agreement, and will be administered by the AAA. 18 . . . 19 All issues are for the arbitrator to decide, including the scope and enforceability of 20 this arbitration provision as well as the Agreement’s other terms and conditions, and the arbitrator shall have exclusive authority to resolve any such dispute relating 21 to the scope and enforceability of this arbitration provision or any other term of this Agreement including, but not limited to any claim that all or any part of this 22 arbitration provision or Agreement is void or voidable. However if putative class or representative claims are initially brought by either party in a court of law, and 23 a motion to compel arbitration is brought by any party, then the court shall have the power to decide whether this agreement permits class or representative 24 proceedings. 1 Dkt. No. 43-2 at 9–11 (2022 Terms of Use Agreement); see also Dkt. No. 43-3 at 8–9 (2023 Terms 2 of Use Agreement).1 The arbitration provision defines “ECS” and “us” to include ECS’s 3 “respective parent entities, subsidiaries, affiliates (including, without limitation, [its] service 4 providers), agents, employees, predecessors in interest, successors and assigns[.]” Dkt. No. 43-2 5 at 9; Dkt. No. 43-3 at 8.2 “Service” includes, among other things, “the provision of any of [ECS’s]

6 products and services, including credit report(s), credit risk score(s), credit monitoring, credit score 7 monitoring and credit score tracking (including all the data and information contained therein)[.]” 8 Dkt. No. 43-2 at 2; Dkt. No. 43-3 at 2. 9 On March 15, 2023, Evitt filed a lawsuit in Kitsap County Superior Court under the Fair 10 Credit Reporting Act against Experian, Equifax Information Services LLC, and Trans Union LLC, 11 alleging that they violated 15 U.S.C. §§ 1681i and 1681e(b) when they failed to (1) “delete 12 inaccurate information in [his] credit files,” (2) conduct lawful reinvestigations, (3) mark his 13 account as disputed, (4) maintain reasonable procedures to “filter and verify disputed information 14 in [his] credit files,” and (5) “establish or follow reasonable procedures to assure maximum

15 possible accuracy in the preparation of” defendants’ credit reports. Dkt. No. 1-2 at 14–15. On April 16 6, 2023, Trans Union removed the action to this Court with the consent of Experian and Equifax. 17 Dkt. Nos. 1, 1-4. 18 The case got off to a slow start. Experian answered Evitt’s complaint on April 7, 2023, 19 Dkt. No. 3, and timely submitted its initial disclosures to Evitt on June 13, 2023, Dkt. No. 48-6 at 20 2–4, but settlement discussions and other early dealings among the parties resulted in extension of 21

1 The 2022 Terms of Use Agreement was in effect when Evitt enrolled in CreditWorks, while the 2023 Terms of Use 22 Agreement was in effect when Evitt filed this lawsuit. Dkt. No. 43 at 4. 23 2 The overarching agreement similarly defines “ECS” or “us” to include ECS’s “predecessors in interest, successors and assigns, affiliates, and any of its third party service providers . . . who ECS uses in connection with the provision of the Services[.]” Dkt. No. 43-2 at 2; see also Dkt. No. 43-3 at 2 (expressly identifying Experian Information Solution, 24 Inc. as an affiliate). 1 Equifax’s deadline to answer until at least July 11, 2023, and a concomitant extension of the 2 deadlines for the Rule 26 conference, initial disclosures, and joint status report, see Dkt. Nos. 9, 3 18, 24; 5/12/2023 docket entry. On August 5, 2023, all parties (including Experian) submitted a 4 Joint Status Report (“JSR”). Dkt. No. 25. The parties noted that they were engaged in settlement 5 negotiations at the time. Id. at 7. In the meantime, over the course of four months, the parties filed

6 several unsuccessful agreed or unopposed motions to issue subpoenas to obtain information from 7 the financial institutions involved in the underlying identity theft and fraud, ultimately only 8 partially succeeding in these efforts on September 13, 2023. Dkt. Nos. 20–23, 27, 30–35. 9 Following the parties’ submission of the JSR, the Court set a trial date for September 9, 10 2024. Dkt. No. 26 at 1. Discovery motions were due on March 13, 2024, and discovery was to be 11 completed by April 12, 2024. Id. at 1–2. During discovery, both Trans Union and Equifax issued 12 discovery requests to Evitt. See Dkt. Nos. 48-13, 48-17. Evitt issued discovery requests to 13 Experian, Dkt. No. 48-16; however, by the time it filed its motion to compel arbitration, Experian 14 had yet to seek any discovery from Evitt or respond to Evitt’s requests, see Dkt. No. 48 at 3–6;

15 Dkt. No. 59 at 2; Dkt. No. 61 at 10. Evitt also issued third-party subpoenas to two financial 16 agencies (Bank of America N.A. and Wells Fargo, N.A.), to which Experian stipulated. See Dkt.

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Evitt v. Experian Information Solutions Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/evitt-v-experian-information-solutions-inc-wawd-2024.