Ethier v. Thrive Operations, LLC

CourtDistrict Court, D. Massachusetts
DecidedMay 14, 2020
Docket1:18-cv-12154
StatusUnknown

This text of Ethier v. Thrive Operations, LLC (Ethier v. Thrive Operations, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ethier v. Thrive Operations, LLC, (D. Mass. 2020).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS

CIVIL ACTION NO. 18-12154-RGS

STEVEN ETHIER v. THRIVE OPERATIONS, LLC MEMORANDUM AND ORDER ON DEFENDANT’S MOTION FOR SUMMARY JUDGMENT

May 14, 2020 STEARNS, D.J. Thrive Operations, LLC (Thrive), terminated Steven Ethier from his at- will position as a Managed Service Provider (MSP) manager in June of 2017, citing performance and behavioral problems. Alleging that his firing was motivated by age discrimination (he was 52 years old), Ethier sued Thrive on August 3, 2018. Thrive removed the suit to this court and now, discovery having been completed, Thrive files for summary judgment contending that Ethier cannot satisfy the “adequate performance” and “replaced by another” prongs of the McDonnell Douglas1 burden-shifting paradigm. Ethier counters that Thrive’s hiring and promotion practices, and negative comments by Thrive

1 McDonnell Douglas Corp. v. Green, 411 U.S. 792, 802-805 (1973). managers about his age, evidence a discriminatory animus that precludes summary judgment. The court heard oral argument by way of a

videoconference on April 30, 2020. BACKGROUND Thrive is a managed information technology (IT) services provider with some 120 employees, ninety of whom are engineers. Pl.’s Ex. 2 (Dkt

#26-1) at 7. Thrive provides IT support to approximately 400 clients – “small, midsize, and enterprise businesses, with some public as well.” Levesque Dep. (Dkt #18-1, Ex. A) at 9. Thrive is the outgrowth of a merger

in late 2016 between two independent companies, Corporate IT Solutions (CITS) and Thrive Network. CITS employed Ethier in July of 2014 (he was 49 when hired) as a Professional Service Manager (PSM). Ethier reported to Jeffrey Boardman, Thrive’s chief technology officer.2 Ethier’s job was to

manage senior engineers performing large-scale IT projects for clients. Boardman Dep. (Dkt #18-1, Ex. G) at 16. Boardman testified that Ethier

2 When hired at CITS, Ethier read and signed the Employee Handbook, acknowledging that he understood that his employment was “at will,” and that any discipline for violations of Thrive’s “standards of conduct . . . will be determined by the company.” Def.’s Statement of Undisputed Facts (SOF) (Dkt #18) ¶ 12. performed well in his position at CITS and consistently received 100% of his quarterly bonuses. Id. at 8; Def.’s SOF ¶ 18.

Ethier complains that Thrive is infected by a “youth culture.”3 During his first year at CITS, Ethier states that his manager, Gene Garceau, and another manager, Karen Pentacost, both of whom were over 50, were terminated. He also asserts that, after the merger and until his termination,

Robert Levesque, vice president of technical service delivery, promoted several substantially younger employees (Brendan White, Justin Scheri, Jim Bayliss, Dennis Stolyarov and Troy Wentworth) to management positions.

Ethier Dep. (Dkt #18-1, Ex. C) at 107-108. Ethier states that Wentworth, who is in his late 20s, was selected over a more experienced employee Duane Kostas (Ethier’s candidate), who was in his 50’s. Ethier alleges that Kostas withdrew his application when it became clear that he would not be

considered.4

3 Thrive states that, “[a]s a technical company with largely entry-level jobs, Thrive might be expected to have a small distribution of over-40 workers, however, 28% of new hires since 2014 are over 40 and 45% are in their late-30s or older.” Def.’s SOF ¶¶ 2-5.

4 Kostas agrees that he “was leaning towards heading into a management position and Mr. Ethier was trying to help guide [him] to it.” Kostas Dep. (Dkt #18-1, Ex. H) at 12. However, Kostas withdrew when “it didn’t go well and [he] backed out of getting the position.” Id. Kostas agreed Ethier’s PSM position was eliminated prior to the merger5 and he was reassigned “in early 2016” to the role of a MSP managing entry level

engineers (as opposed to the experienced engineers that he oversaw at CITS). Def.’s SOF ¶ 19; Ethier Dep. at 39. The position also differed in that Ethier was “required . . . to ‘establish support team metrics for productivity, capacity, and client satisfaction [and to] promote team building.’”6 Def.’s

SOF ¶ 21. Initially, Ethier reported to Bill Burke, who was 37 years old (14 years Ethier’s junior), and from January of 2017 until his termination to Levesque.7

that age played no role in Thrive’s decision to award another employee the position. Id.

5 Ethier began as an MSP manager in January of 2016, prior to the merger. Ethier Dep. at 38. Ethier claims that he was “never informed that the Professional Service Manager position was eliminated due to financial problems.” Pl.’s Statement of Disputed Facts (SODF) (Dkt #26) ¶ 19. Rather, he believes that for purposes of efficiency his duties were absorbed by Bill Burke and he was “promoted” to take the MSP position which “was vacant” after the prior job occupant, Kumar Khatri (60+ years old) was terminated. Id. To the extent that it has any material bearing, Thrive does not contest Ethier’s performance as a PSM. Def.’s SOF ¶ 18.

6 Ethier testified that he was unfamiliar with the “tool” Thrive had him use to create the metrics. Ethier Dep. at 40-41.

7 Levesque testified that Ethier’s MSP job duties were “to oversee level one support [‘help desk support’], our field services support [‘field services staff are dispatched to client locations either on a prescheduled basis or a Thrive maintains that in this changed role, Ethier’s performance was not acceptable and, from approximately August of 2016 forward, Ethier

displayed inappropriate interpersonal behaviors that resulted in two employee complaints. The first was reported to Human Resources (HR) on August 31, 2016, by Jamila Smoot, a co-worker, for “defaming [her] character and making negative comments as far as [her] work in front of a

coworker/new hire.” Def.’s SOF ¶ 24. In her email to Jennifer Donegan, Thrive’s Comptroller and HR officer, Smoot complained that while introducing a new hire to the office, Ethier curtly told her that he needed “the

new hire paperwork done and she needs a [security] fob.” Def.’s Resp. to Req. for Doc. (Dkt #18-1, Ex. D) at 78. When Smoot replied that she would “see what I can do,” Ethier “stated in a rude tone I want it done by the end of the day.” Id. Then, when showing the new hire the office kitchen, Ethier told

her that, “I have a stash of paper towels if you need any. Jamilla [Smoot] needs to step it up and do a better job.” Id. When asked about the incident at his deposition, Ethier testified that he knew that Smoot was in earshot but that Smoot “took the comments the wrong way that were made in jest.”

Ethier Dep. at 19.

reactive basis’], and [Thrive’s] after-hours support [from 6 p.m. to 8 a.m.].” Levesque Dep. at 7-8. According to Thrive, the second behavioral issue arose when, in the company of a co-worker (Duane), Ethier asked another employee, Devin

Jolliffe, whether he continued to be “contagious.”8 Jolliffe reported the remark to HR as a HIPPA violation.9 After Smoot’s complaint in August of 2016, Donegan relayed her concerns about Ethier’s behavior to Michael Cook, the pre-merger president

of the corporate IT department, and William Burke, the Chief Information Officer and Ethier’s direct supervisor from January of 2016 until January of 2017. Donegan reported, “I do not know what is going on with Steve the past

few months, but this is unacceptable. He continues to be rude to employees and managers. He makes unnecessary comments and has been acting with

8 Ethier testified that his question to Jolliffe (who had been out sick with shingles) was, “Devin what are you doing here? Aren’t you still contagious?” Ethier Dep. at 67-69.

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