Estate of Max E. Overbey, By Glenna J. Overbey, Personal Representative, and Glenna J. Overbey v. Universal Underwriters Insurance Company

Missouri Court of Appeals·Decided April 5, 2022·No. WD84401·Published

Opinion

IN THE MISSOURI COURT OF APPEALS WESTERN DISTRICT

ESTATE OF MAX E. OVERBEY, ) DECEASED, BY GLENNA J. ) OVERBEY, PERSONAL ) REPRESENTATIVE, and GLENNA J. ) OVERBEY, )

) WD84401

Respondents, )

v. ) OPINION FILED:

) April 5, 2022

)

UNIVERSAL UNDERWRITERS ) INSURANCE COMPANY, et al., )

)

Appellants. )

Appeal from the Circuit Court of Clay County, Missouri The Honorable Timothy J. Flook, Judge

Before Division One: Mark D. Pfeiffer, Presiding Judge, and Karen King Mitchell and Gary D. Witt, Judges

Universal Underwriters Insurance Company and Zurich American Insurance Company1 (collectively, Universal) appeal the equitable garnishment judgment finding policy coverage for damages awarded to Max and Glenna Overbey2 on their underlying Missouri Merchandising Practices Act (MMPA) claim against Chad Franklin and his dealership Chad Franklin National

1 Universal is a subsidiary of Zurich.

2 Max Overbey died on September 8, 2010; his estate, Glenna Overbey, Personal Representative, was substituted as a party in the underlying action.

Auto Sales North, LLC (NAS) (collectively, Franklin). Universal raises three claims on appeal, arguing that the trial court erred in granting equitable garnishment to the Overbeys because (1) Franklin’s conduct underlying the MMPA judgment was not a covered “occurrence” under Universal’s policies; (2) Franklin’s actions constituted dishonest and/or intentional conduct, which are both excluded from coverage under the policies; and (3) coverage for punitive damages is excluded under the policies and violates Missouri public policy. Because the Overbeys failed to prove that the policies covered Franklin’s conduct, we reverse the trial court’s equitable garnishment judgment against Universal.3 Background

On September 15, 2007, the Overbeys purchased a Suzuki automobile for their grandson and his wife from NAS as part of a “Drive for Life” program. The program advertised car payments as low as $43 per month. The Overbeys understood the program to allow them to purchase a Suzuki, drive it for six months, return the vehicle to NAS, and select a new vehicle at the same low monthly rate.

To participate in the program, the Overbeys had to sign a sales contract and documents obligating them to a high-interest loan to purchase the car, with Franklin agreeing to send them sufficient funds to reduce their effective payment to only $49 per month. The car was valued at $19,995, but the sales contract listed the purchase price as $33,995, and the loan amount was listed as $37,000. Unbeknownst to the Overbeys at the time, the loan amount included a $499.95 document fee, a $599 gap insurance fee, and a $1,400 extended warranty fee for a car they were, under the terms of the program, to own for only six months. Additionally, the Overbeys paid a

3 To avoid confusion, we refer to the court that issued the judgment being appealed here as “the trial court”;

we refer to the court that heard the underlying MMPA case as “the MMPA court.”

$500 membership fee to participate in the program but were promised a $400 gas card as part of the deal.

The funds Franklin provided were insufficient to keep the Overbeys’ monthly payment at $49 for the entire six-month period. And, when the Overbeys attempted to trade in their vehicle after six months, Chad Franklin and NAS disavowed knowledge of the “Drive for Life” program, thereby obligating the Overbeys to pay the full loan amount of $719 per month.4 The Overbeys sued Chad Franklin and NAS, among others, claiming negligent misrepresentation, intentional misrepresentation, and MMPA violations. As to their MMPA claims against Chad Franklin and NAS, the Overbeys alleged,

the actions of [Chad Franklin/NAS] were intentional, deliberate, willful, wanton, malicious and without just cause or excuse and were outrageous because of [Chad Franklin/NAS]’s evil motive or reckless indifference to the rights of others, thereby entitling [the Overbeys] to punitive damages and to deter [Chad Franklin/NAS] and others from like conduct.

A jury trial was held in August 2010. The Overbeys, their grandson, and his wife testified to the following.5 The Overbeys, who had limited financial means, wanted a car for their grandson’s wife to commute to school. They learned about the “Drive for Life” program from a family friend and from commercials featuring Chad Franklin. Attracted by the promise of low monthly payments, Max Overbey, his grandson, and his grandson’s wife visited NAS. During nearly six hours at the dealership, the Overbeys repeatedly explained that they could not afford to pay more than $20,000. The salesmen continually assured the Overbeys that their monthly payment would not exceed $49. When the Overbeys expressed concern about the $37,000 figure on the loan documents, the salesmen assured the Overbeys that those documents were just a

4 Subsequently, Glenna Overbey was able to refinance the vehicle and reduce their monthly payment to $679.

5 Chad Franklin and NAS did not appear or otherwise participate in the MMPA trial, but they were represented by counsel throughout trial.

formality to get into the program.6 During one of these conversations, a salesman told Max Overbey’s granddaughter-in-law that the car was actually worth $19,995.

For the first several months, the Overbeys paid $49 per month, but the funds provided by NAS were insufficient to cover the entire six-month period, so the Overbeys’ monthly payment soon exceeded $49.7 The Overbeys never received the promised $400 gas card. At the conclusion of the six-month period, Chad Franklin and NAS denied knowledge of the $49/month deal and informed the Overbeys that they were responsible for the full monthly payment of $719.

The Overbeys introduced evidence of 73 other complaints against NAS filed with the Consumer Protection Division of the Missouri Attorney General’s Office. Of those 73 complaints, 35 involved complaints about the financing arrangements and raised concerns similar to those expressed by the Overbeys. The Overbeys also called four witnesses who testified about similar complaints against NAS. The witnesses testified that NAS “misrepresented a lot of things,” provided false information, and “lied.”

Although not evidence admitted at the trial, statements made by the Overbeys’ counsel during closing argument are noteworthy. Counsel argued,

When [Chad Franklin and NAS] used that promotion and they used those ads and they used that scheme to get people in, they did so and they lied. No way around it. They lied. They told these people something was going to happen. Six months later, it didn’t. That, ladies and gentlemen, is a violation of the [MMPA].

Counsel also argued that punitive damages are “to punish [Chad Franklin and NAS] not only for the lies that they told these people, but the lies they told the 35 other people in that period of time

6 Glenna Overbey testified that, when she went to NAS a few days later, the salesman responded to her concerns about the loan amount by saying, “These figures mean nothing. They are for our records only. These have nothing to do with you. These numbers, this contract is for our records only. No one else is involved in this.”

7 Max Overbey testified that NAS sent Glenna Overbey a check for $3,253 to cover the difference between the promised $49/month payment and the amount due monthly under the loan ($719). At the rate of $719/ month, $3,253 woud cover fewer than five months of payments.

when they were promoting these cars and cooking this scheme up and doing it on a wide range scale.”

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Estate of Max E. Overbey, By Glenna J. Overbey, Personal Representative, and Glenna J. Overbey v. Universal Underwriters Insurance Company, (Mo. Ct. App. 2022).

Estate of Max E. Overbey, By Glenna J. Overbey, Personal Representative, and Glenna J. Overbey v. Universal Underwriters Insurance Company (Estate of Max E. Overbey, By Glenna J. Overbey, Personal Representative, and Glenna J. Overbey v. Universal Underwriters Insurance Company) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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