Escajeda v. Cigna Insurance Co. of Texas

934 S.W.2d 402, 1996 Tex. App. LEXIS 5179, 1996 WL 583343
CourtCourt of Appeals of Texas
DecidedNovember 22, 1996
Docket07-96-0138-CV
StatusPublished
Cited by31 cases

This text of 934 S.W.2d 402 (Escajeda v. Cigna Insurance Co. of Texas) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Escajeda v. Cigna Insurance Co. of Texas, 934 S.W.2d 402, 1996 Tex. App. LEXIS 5179, 1996 WL 583343 (Tex. Ct. App. 1996).

Opinion

QUINN, Justice.

Josefina Escajeda appeals from a final summary judgment declaring that she take nothing against Cigna Insurance Company of Texas (Cigna). In her one point of error, she asks whether the trial court erred in granting Cigna summary judgment. We answer yes and no, affirm in part, reverse in part, and remand.

Background

The dispute arose from the settlement of a worker’s compensation claim of Ms. Escajeda on April 17, 1991 (April Settlement). The agreement, executed by Ms. Escajeda, her attorney and Employers National Insurance Company (Employers), contained a provision obligating Employers to “pay for all reasonable and necessary future hospital and medical expenses, if any, resulting from this injury rendered by or at the direction of Dr. Royce Lewis [or] Gabor Racz during the period ending on 4-12-96 with no exceptions.” Cigna later assumed Employers’ duties under the agreement.

After the document was executed and at the direction of Dr. Racz, Ms. Escajeda underwent “psychotherapy” treatment performed by Dr. Joseph Ayad. She incurred charges of $3060 related to said treatment between February 2, 1993, to June 29, 1993, and the bill was submitted to Cigna. The latter refused to pay and, instead, filed a “Notice of Controversion of Right to Compensation” with the Texas Worker’s Compensation Commission (TWCC) on September 29, 1993. In the document and under the heading “Right to controvert/suspend medical benefits for the following reason(s),” it wrote “[b]ased on the findings of the Retrospective Utilization Review, all psychotherapy treatment has been found to be unreasonable and necessary [sic] after September 1, 1991.”

Apparently, Cigna had previously retained Intracorp to review aspects of the medical treatment afforded to Ms. Escajeda. And, after considering various medical records and reports, Intracorp concluded that “NO psy- *404 chiatrie care [was] needed after 9/91” and recommended that “NO payment for psychotherapy per Dr. Joseph Ayad from 2/2/93 to 6/29/93 in the amount of $3060” be made. Furthermore, this information was disclosed by letter dated September 21,1993, and Cig-na used it to underlie the aforementioned “notice of controversion.”

Ms. Eseajeda did not respond to the notice until July of 1996. Rather, she continued her sessions with Ayad and incurred additional charges. As of April 29, 1994, the balance purportedly due the doctor, after Cigna made partial payment and filed another “Notice of Controversion” on March 18, 1994, approximated $19,350. Cigna again refused payment, which refusal resulted in this lawsuit.

According to Escajeda’s live pleading, Cig-na delegated, via the April Settlement, the “decision as to what would constitute reasonable and necessary future ... hospital and medical expenses” exclusively to doctors Lewis and Racz. So long as either doctor directed her treatment in good faith, the insurer was bound to pay, she continued. Furthermore, by taking the stance that it did and denying coverage, Cigna supposedly violated both article 21.21 of the Texas Insurance Code and article 17.46(b)(12) of the Texas Deceptive Trade Practices Act by misrepresenting 1) that the settlement agreement involved or conferred certain rights, remedies, or obligations “in favor of the insurance company” which it did not, 2) that the insurer could independently determine whether the expenses were reasonable and necessary, 3) that the insurer had no duty to abide by the directive of Dr. Racz, 4) that the insurer did not have to establish that Racz acted in bad faith “to be free of his directive,” 6) that the insurer was not obligated to pay for reasonable and necessary medical sendees under the settlement agreement though making statements calculated to “mislead a reasonably prudent person” to believe otherwise, and 6) that the insurer intended to “force [Eseajeda] into a compromise and settlement agreement of the compromise settlement whereby it would not have to comply with the terms of the original compromise settlement agreement.” So too did Cigna allegedly breach its duty of good faith and fair dealing by unreasonably denying payment when it knew or should have known that it lacked reasonable basis.

Cigna joined issue and later moved for summary judgment. Supplements to the motion were also filed. In sum, the insurer contended that the trial court lacked jurisdiction over the proceeding because 1) Ms. Eseajeda failed to exhaust administrative remedies with the TWCC, 2) Ayad failed to exhaust administrative remedies which relieved her of personal liability for payment of his bill, 3) exhaustion was prerequisite to recovering damages under any theory alleged, and 4) it had reasonable basis to deny payment. The trial court granted the motion without specifying the grounds upon which it relied. 1

Point of Error

Again, Eseajeda asserted that summary judgment was improper and that none of the grounds mentioned in Cigna’s motion permitted the court to deny recovery under her claims of breached contract, violation of the Texas Insurance Code and the Texas Deceptive Trade Practices Act, and bad faith/unfair dealing. 2 Since the propriety of the summary judgment depends upon whether any of Cigna’s grounds were legitimate, we now consider whether any were.

a. No Jurisdiction Due to the Failure to Exhaust Administrative Remedy

The Texas Worker’s Compensation Act (the Act) vests the authority to award *405 compensation benefits exclusively in the TWCC, subject, of course, to later judicial review. Saenz v. Fidelity & Guar. Ins. Underwriters, 925 S.W.2d 607, 612 (Tex.1996). This means that the rights and obligations of the parties regarding compensation claims are controlled by that Act. Smith v. Stephenson, 641 S.W.2d 900, 902 (Tex.1982). And, where the latter prescribes steps prerequisite to recovery, those steps must be taken as prescribed. Id.; Ankrom v. Dallas Cowboys Football Club, Ltd., 900 S.W.2d 75, 77 (Tex. App. — Dallas 1995, writ denied).

Next, at the time of Ms. Escajeda’s injury, the Act provided that

[wjhenever in any compromise settlement agreement approved by the [TWCC] or in any agreed judgment approved by the court, any dispute arises concerning the payment of medical, hospital, nursing, chiropractic or podiatry services or aids or treatments, or for medicines or prosthetic appliances for the injured employee as provided in Section 7, Article 8306 ... or as provided in such compromise settlement agreements or agreed judgments, all such disputes concerning the payment ... shall be first presented by any party to the Industrial Accident Board within six months from the time such dispute has arisen (except where ‘good cause’ is shown for any delay) for the board’s determination.

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Bluebook (online)
934 S.W.2d 402, 1996 Tex. App. LEXIS 5179, 1996 WL 583343, Counsel Stack Legal Research, https://law.counselstack.com/opinion/escajeda-v-cigna-insurance-co-of-texas-texapp-1996.