Ernest Johnson v. Amtrak

390 F. App'x 109
CourtCourt of Appeals for the Third Circuit
DecidedAugust 17, 2010
Docket09-3173
StatusUnpublished
Cited by5 cases

This text of 390 F. App'x 109 (Ernest Johnson v. Amtrak) is published on Counsel Stack Legal Research, covering Court of Appeals for the Third Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ernest Johnson v. Amtrak, 390 F. App'x 109 (3d Cir. 2010).

Opinion

OPINION

GREENAWAY, JR., Circuit Judge.

Appellant Ernest N. Johnson (“Johnson”) appeals from the final order of the United States District Court for the Eastern District of Pennsylvania granting summary judgment in favor of Appellee National Railroad Passenger Corporation (“Amtrak”) on his claims of discrimination, in violation of the Americans with Disabilities Act of 1990, 42 U.S.C. § 12101, et seq. (“ADA”) and the Rehabilitation Act of 1973, 29 U.S.C. § 794, et seq. (“RA”). Specifically, Johnson claims that on a cross-country Amtrak train trip, from Philadelphia, Pennsylvania to Albuquerque, New Mexico, his medical needs were not accommodated, as is required by federal law. We find no merit to Johnson’s con *110 tentions, and no error with the District Court’s determinations. We will affirm. 1

I. BACKGROUND

A. Johnson’s Trip to Albuquerque

In or about 2006, Johnson purchased a round trip ticket from Philadelphia to Albuquerque, for a personal vacation. At the time of his trip, Johnson was fifty-eight years old and suffered from diabetes and ulcerative colitis. When purchasing the tickets, Johnson informed the Amtrak ticket agent of these conditions. He also told the ticket agent that he suffered from back, neck, and knee problems. 2 He requested “handicap” accommodations, including a sleeper compartment with an attached bathroom, meal service, and luggage assistance service.

Although Johnson requested a sleeper compartment with an attached bathroom for every segment of his trip, sleeper compartments were not available for the Philadelphia to Pittsburgh leg of his trip to Albuquerque. On the return trip, no sleeper compartment was available for the New York to Philadelphia leg. 3 Johnson was aware of this, and the record reveals that he was not charged for sleeper compartment accommodations for those legs of his trip. As a “mobility impaired passenger,” Johnson qualified for, and was given, Amtrak’s 15% discount off of his rail fare and sleeper accommodation charges. 4

On May 3, 2006, Johnson embarked on the first leg of his Amtrak trip from Philadelphia to Albuquerque. Track damage on the Philadelphia to Pittsburgh line forced Amtrak to reroute Johnson and its other passengers via bus from Harrisburg, Pennsylvania. There was no meal service on the bus, and passengers had to use a shared bathroom. Johnson ate his meals at a rest stop and a restaurant in Pittsburgh.

On the uninterrupted Pittsburgh to Chicago and Chicago to Albuquerque legs of his trip, Johnson received his paid-for sleeper compartment, and had access to a private bathroom and food. During his stopover in Chicago, Johnson also ate a meal at a restaurant outside of the train station.

Once in Albuquerque, Johnson vacationed for one week without physical prob *111 lem or complaint. He rented a car, ate at restaurants, and went sightseeing. Johnson was scheduled to depart Albuquerque on May 12, 2006, but an Amtrak accident delayed his scheduled departure. Amtrak informed Johnson of the delay by telephone, and advised him to call a customer service line for trip status updates. Johnson, however, asserts that he was merely directed to arrive at the station at a particular time.

After Johnson arrived at the train station, an Amtrak representative informed him that the train was delayed. In addition, the train station’s restroom was out of order, so all delayed passengers were required to use nearby facilities. Johnson used these facilities approximately three or four times.

During the delay, Johnson began to feel ill. He reported his symptoms to an Amtrak manager, and requested accommodations, such as a hotel room for the duration of the delay. Amtrak did not offer Johnson a hotel room. Amtrak asserts that it, instead, offered to seek medical assistance for Johnson. Amtrak also told Johnson about nearby restaurants, which it claims Johnson refused because he was not a fan of the Mexican fare that those eateries offered. Amtrak also offered Johnson a refund and a taxi to the airport, which was also refused. Johnson disputes that Amtrak made any of these offers, and stated that the manager “rejected everything I was asking him for.” SA 113.

After a twelve-hour delay, Johnson boarded the train to Chicago. He received his paid-for sleeper compartment and breakfast and lunch service. Johnson complained of stomach problems, light-headedness, and rectal bleeding during the trip to Chicago. On the Chicago to New York leg of his trip, Johnson similarly received a sleeper compartment with a private bathroom. Johnson continued to féel ill throughout the remainder of the trip to Philadelphia.

B. Johnson’s Physical Health

At the time of Johnson’s Amtrak trip, his diabetes treatment required oral medication, a regulated diet, regular blood sugar checks, and the use of special equipment to regulate his diabetic condition. Johnson follows no specific diet plan, aside from eating a nutritious diet at specific times during the day. Johnson is able to drive and is able to travel for pleasure. He takes his medication and uses the restroom without assistance. Johnson’s diabetes and colitis have limited his ability to participate in hobbies, such as fishing and going to the movies. Johnson is also unable to participate in sports because of his back, neck, and knee problems. 5 Johnson complained, without specifics, that his health deteriorated as a result of the Amtrak trip.

C. Johnson’s Lawsuit Against Amtrak

Johnson, through his attorney, contacted Amtrak to complain that he did not receive the special accommodations for which he had paid. As a result, he requested a refund of the total cost of his round-trip train fare. After an investigation, Amtrak concluded that Johnson had received the appropriate sleeper compartments for which he had paid. Nonetheless, Amtrak *112 extended an apology for the delayed service, and gave Johnson a $300.00 voucher, redeemable for future travel on Amtrak. 6

On October 21, 2008, Johnson filed a Complaint in the Court of Common Pleas of Philadelphia County. Amtrak removed the suit to the United States District Court for the Eastern District of Pennsylvania. Johnson asserted ADA and RA violations, based on Amtrak’s refusal to provide paid-for special accommodations during his May 2006 trip. Johnson further claimed that Amtrak routinely “overbooks its special accommodations in order to collect extra money and then deliberately denies those special accommodations to handicapped individuals such as [Johnson], who need those special accommodations in order to travel comfortably....” A 28.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Cite This Page — Counsel Stack

Bluebook (online)
390 F. App'x 109, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ernest-johnson-v-amtrak-ca3-2010.