Erin Corwin, et al. v. Debois Inc. d/b/a DBS Financial Co.

District Court, N.D. Ohio·Decided May 13, 2026·No. 5:26-cv-00107·Unknown

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF OHIO EASTERN DIVISION

ERIN CORWIN, et al., ) CASE NO. 5:26-cv-107 ) ) Plaintiffs, ) CHIEF JUDGE SARA LIOI ) ) vs. ) MEMORANDUM OPINION ) AND ORDER ) DEBOIS INC. d/b/a DBS FINANCIAL CO., ) ) ) ) Defendant. )

Plaintiffs Erin Corwin and Joseph Corwin bring several causes of action against defendant Debois, Inc., for alleged violations of the Federal Truth in Lending Act (“TILA”) and Regulation Z, the Ohio Consumer Sales Practices Act (“OCSPA”), the Fair Credit Reporting Act (“FCRA”), and breach of contract. (Doc. No. 1 (Complaint).) Defendant filed the pending Motion to Compel Arbitration and Stay All Proceedings. (Doc. No. 6.) Shortly thereafter, the parties jointly filed a proposed stipulation to stay the case pending arbitration. (Doc. No. 7.) For the reasons set forth below, the motion is DENIED in part and GRANTED in part. I. BACKGROUND Plaintiffs Erin Corwin and Joseph Corwin are consumers who entered into a retail installment auto finance transaction with DBS Financial Co. (Doc. No. 1 ¶ 1.) Defendant Debois, Inc., d/b/a/ DBS Financial Co., is the Ohio registrant and owner of DBS Financial Co. (Id. ¶ 3.) Defendant does business in Ohio, including in Summit County, through DBS Financial. (Id.) DBS Financial is an Ohio finance company that “services and enforces retail installment auto contracts” from its office in Akron, Ohio and regularly transacts business in this state. (Id. ¶ 2.) On October 15, 2021, plaintiffs entered into a retail sales installment contract for the purchase of a vehicle to be financed by DBS Financial. (Id. ¶ 8; Doc. No. 6-1 (Motor Vehicle Retail Installment Contract).) Plaintiffs allege that, over the ensuing years since contract formation,

DBS Financial and plaintiffs modified the loan terms for the vehicle several times. (Doc. No. 1 ¶¶ 9–10.) The most recent modification that DBS Financial drafted and provided to plaintiffs was incomplete—it was missing page 3—and did not attach all required disclosures. (Id. ¶ 11.) In October of 2025, plaintiffs began disputing the terms of the loan with DBS Financial. (See id. ¶ 11–17.) They state that they do not have access to prior versions of their loan agreement and asked DBS Financial provide copies of them. (Id. ¶ 11–13.) After the October 2025 payment deadline passed, DBS Financial is alleged to have threatened plaintiffs that their loan had “no grace period” and that they were “at risk” of having their vehicle repossessed. (Id. ¶ 12.) Plaintiffs responded by requesting their original loan contract, all deferment and modification agreements, and a complete payment history. (Id. ¶ 12.) DBS Financial “refused or failed to provide these core

documents.” (Id.) The only information DBS Financial allegedly provided was “an internal coded ledger that omitted approximately two years of payment data and lacked a clear application of payments to principal, interest, or fees.” (Id. ¶ 14.) Back-and-forth email discussions ensued for several weeks until “emails to DBS’s account manager were returned undeliverable with a ‘recipient not found’ message.” (Id. ¶¶ 13–16.) Plaintiffs aver that DBS Financial’s failure to provide the requested information prevented plaintiffs from verifying the terms being enforced. (Id. ¶ 19.) They claim that a discrepancy as to their loan payments exists on their credit report. (Id. ¶ 17.) DBS Financial is accused of having imposed fees and practices without clear disclosure, made threats to plaintiffs, and furnished credit

2 information inconsistent with the parties’ payment terms. (Id. ¶ 19.) Plaintiffs claim that these factual allegations point to DBS Financial’s violations of provisions of the TILA and Regulation Z (id. ¶¶ 20–32), the OCSPA (id. ¶¶ 33–67), the FCRA (id. ¶¶ 68–84), and breach of the loan agreement (id. ¶ 85–105).

On January 15, 2026, plaintiffs filed the above-captioned case in this Court. (Doc. No. 1.) On April 2, 2026, defendant filed the pending motion to compel arbitration and stay all proceedings. (Doc. No. 6.) Defendant’s motion included a copy of an arbitration provision which they claim is part of the Motor Vehicle Retail Installment Contract. (Id. at 2–3.)1 This provision provides that: “All disputes, claims, or controversies arising from or relating to this Contract or the relationships which result from this Contract, or the validity of this arbitration clause or the entire Contract, shall, at the election of either party, be resolved by binding arbitration[.]” (Id. at 2; see also Doc. No. 6-1, at 4 (arbitration clause in loan contract).) The clause further states: “This arbitration agreement is made pursuant to a transaction in interstate commerce, and shall be governed by the Federal Arbitration Act at 9 U.S.C. Section 1, et seq.” (Doc. No. 6, at 2.) Plaintiffs’

signatures are clearly affixed below the arbitration clause. (Doc. No. 6-1, at 4.) Defendant also included a copy of an arbitration clause contained within plaintiffs’ vehicle purchase agreement. (Doc. No. 6, at 3–4.) That clause provides: By entering into this Agreement to Arbitrate ("Agreement"), Customer(s) and Dealership, including any Assignee, (collectively referred to as "the Parties"), agree, except as otherwise provided in this Agreement, to settle by binding arbitration any dispute between them regarding: (1) the purchase by Customer(s) of the above-referenced Vehicle; (2) any products and services purchased in conjunction with the Vehicle; (3) any financing obtained in connection with the purchase transaction; and/or (4) any dispute with respect to the existence, scope or validity of this Agreement. Matters that the Parties agree will be arbitrated include,

1 All page number references herein are to the consecutive page numbers applied to each individual document by the Court’s electronic filing system.

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Erin Corwin, et al. v. Debois Inc. d/b/a DBS Financial Co., (N.D. Ohio 2026).

Erin Corwin, et al. v. Debois Inc. d/b/a DBS Financial Co. (Erin Corwin, et al. v. Debois Inc. d/b/a DBS Financial Co.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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