Elliot Gibson, V. Costco Wholesale, Inc.

CourtCourt of Appeals of Washington
DecidedMay 10, 2021
Docket80976-8
StatusUnpublished

This text of Elliot Gibson, V. Costco Wholesale, Inc. (Elliot Gibson, V. Costco Wholesale, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Elliot Gibson, V. Costco Wholesale, Inc., (Wash. Ct. App. 2021).

Opinion

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

ELLIOT GIBSON, No. 80976-8-I Appellant, DIVISION ONE v. UNPUBLISHED OPINION COSTCO WHOLESALE, INC.,

Respondent,

DOES I through V, inclusive,

Defendants.

APPELWICK, J. — Gibson challenges the trial court’s award of summary

judgment to Costco on his disability discrimination claim. He argues Costco failed

to engage in an interactive process to determine a reasonable accommodation for

his disability before placing him on an unpaid leave. We affirm.

FACTS

Elliot Gibson has worked at the Costco Optical Lab (Lab) in Auburn since

2008. The Lab is one of two that collectively produce all prescription eyewear for

Costco’s North American warehouses. It is a large, airplane hangar-like facility

that operates around the clock. The production floor contains large machinery,

conveyer belts, workers, forklifts, hazardous chemicals, and a dedicated

environmental compliance team. The Lab is divided into several departments

including Stockroom, Surface, Anti-Reflective Coating, and Finish. For the most No. 80976-8-I/2

part, these departments are not separated by physical barriers; they exist side-by-

side on the production floor.

Gibson began work on the production floor in the Stockroom in 2008. In

2012, he transferred to Finishing. In that position, he worked on the production

floor grinding eyeglass lenses into shape to fit the frame.

In December 2013, Gibson presented Costco with documentation from his

doctor indicating that he was unable to work around loud noises. His doctor

recommended that he be permitted to wear noise cancelling headphones. Costco

had some safety concerns with headphones on the production floor. Nevertheless,

Costco accommodated Gibson’s request. Shortly thereafter, Costco further

accommodated Gibson by facilitating a transfer back to the Stockroom, which is

generally quieter than Finishing.

On November 3, 2014, Gibson presented Costco with documentation from

his doctor that he was “[un]able to be around people [or] loud noises.” His doctor

indicated he would need to be intermittently absent from work for up to two days

per month for the next year. Costco agreed to this request, pursuant to its policy

allowing employees to take two “accommodation days” per month even if they are

unable to cover those days with sick or Family Medical Leave Act (FMLA) time. 29

U.S.C. §§ 2601-2654.

On November 12, 2014, Gibson’s supervisor and another manager had a

meeting with him to clarify his restrictions. In that meeting, Gibson acknowledged

that there were no jobs where he would not be around people, and that he told that

to his doctor. Because of this, Costco placed Gibson on a nine week leave of

2 No. 80976-8-I/3

absence with instructions to get further clarification on his restrictions. The

manager documented the meeting on a transitional duty checklist.

On November 20, 2014, a manager sent Gibson a letter seeking further

clarification from his doctor on his inability to work around people. She informed

him that, should he have any difficulty obtaining the records, Costco was willing to

provide a physician to communicate with his doctor at Costco’s expense. She

invited him to contact her directly if he had any questions.

On January 8, 2015, Gibson’s manager sent him another letter informing

him that he had exhausted his FMLA and state law leave and provided dates when

he was anticipated to be eligible for further FMLA or state law leave. Despite his

exhaustion of leave, his manager indicated that he would still be allowed two

excused absences per month due to his documented health condition. He was

instructed to indicate absences taken for this purpose were due to his documented

medical condition when calling out of work. His manager offered to discuss any

further assistance that would help Gibson not miss work, and encouraged him to

reach out to her with any questions. Gibson signed this letter indicating that he

accepted the offered accommodation.

Thereafter, Gibson submitted further documentation from this doctor dated

January 2, 2015. That documentation indicated that Gibson would need

intermittent leave for up to seven days per month. Gibson’s manager sent another

letter on January 8, 2015 indicating that Costco would not be able to excuse more

than two days per month. She indicated that Gibson was able to access personal

3 No. 80976-8-I/4

medical leave (PML): a one year job protected leave provided by Costco in addition

to FMLA and Gibson refused to sign that letter.

In November 2015, Gibson submitted further documentation from his doctor

indicating that he was able to work only three days per week, four hours per day.

It also indicated that he could not push or pull any more than 20 pounds, and could

only stand, walk, bend or stoop for up to 3 hours per day. In response, Costco

offered a temporary, part-time assignment in the Stockroom that allowed him to

work within his restrictions. Gibson declined that accommodation. He later

provided additional documentation with further restrictions, including that he was

unable to stand or sit continuously for more than 30 minutes.

On November 17, 2015, Costco offered Gibson a temporary assignment at

the Auburn Humane Society Thrift Shop under Costco’s Interim Community

Employment Program (ICEP). Under the program, Gibson would be able to work

at the thrift store while receiving his full Costco pay and benefits. While working at

the store, his manager checked in with him regarding his physical restrictions and

ability to perform job functions. Gibson worked at the store until February 10, 2016.

At the conclusion of his ICEP assignment, Costco placed Gibson on leave.

On March 17, 2016, Costco conducted a job assessment meeting (JAM)

with Gibson. Costco utilizes JAMs where an employee has medical restrictions on

their ability to perform their job functions. They are designed to clarify restrictions,

determine whether they can be reasonably accommodated, and assess whether

there are open positions that the employee can be reassigned to within their

4 No. 80976-8-I/5

restrictions. The meetings generally include the employee, manager, and a neutral

note taker.

At the JAM, Gibson and Costco determined that he was still unable to meet

the essential requirements of his Stockroom job. The Lab had no other open

positions. Gibson was placed on leave until his restrictions changed or until

another position which fit his restrictions became available. These findings were

memorialized in contemporaneous notes, which Gibson signed to indicate his

agreement.

On June 1, 2016, Costco offered Gibson a position as a member services

assistant, and installed a stand/sit desk for him. This position is the only position

in the Lab that does not require significant physical strain. The position is

nevertheless demanding. It involves working to resolve problems with incomplete

or erroneous eyeglass orders. Costco has high standards for the prompt resolution

of these issues. Its goal is to have all eyeglass orders processed within 48 hours.

The position also involves managing phone traffic to and from the Lab, monitoring

building access, and greeting visitors. Costco expects all phone calls to be

answered within three rings.

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