Elizabeth Shipley, et al. v. Meta Platforms, Inc., et al.

CourtDistrict Court, N.D. California
DecidedDecember 18, 2025
Docket3:25-cv-03324
StatusUnknown

This text of Elizabeth Shipley, et al. v. Meta Platforms, Inc., et al. (Elizabeth Shipley, et al. v. Meta Platforms, Inc., et al.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Elizabeth Shipley, et al. v. Meta Platforms, Inc., et al., (N.D. Cal. 2025).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 ELIZABETH SHIPLEY, et al., Case No. 25-cv-03324-WHO

8 Plaintiffs, ORDER GRANTING MOTION TO 9 v. DISMISS WITH LEAVE TO AMEND

10 META PLATFORMS, INC., et al., Re: Dkt. Nos. 20, 21, 25, 29 Defendants. 11

12 13 In this putative class action, plaintiffs allege that defendant Meta Platforms, Inc. (“Meta”) 14 violated various consumer protection laws by selling its Meta Portal (the “Portal”) smart device to 15 consumers, then later rendering the devices obsolete. Meta now moves to dismiss plaintiffs’ 16 claims as inadequately pleaded. As described in further detail below, I agree with Meta that 17 plaintiffs’ complaint is deficient except with respect to the unfair prong of the Unfair Competition 18 Law (“UCL”). Accordingly, defendants’ motion to dismiss will be GRANTED IN PART and 19 DENIED IN PART, with leave to amend. 20 BACKGROUND 21 The following facts, presumed true, are drawn from plaintiffs’ First Amended Complaint 22 (“FAC”). See Dkt. No. 18. 23 In the fall of 2018, Meta launched the Portal, a “smart display and video calling device.” 24 Id. ¶ 12. The Portal devices were equipped with an “Android-based operating system” that 25 provided users with several unique features, including auto-zooming video chatting through Meta- 26 supported messaging applications, music and video streaming, and voice command functions. Id. 27 ¶ 13. The Portal became “particularly popular” during the COVID-19 pandemic and resulting in 1 But this boom in sales did not last forever. In November 2022, Meta publicly announced 2 that it would “discontinue the Meta Portal devices all together.” Id. ¶ 19. Meta continued to sell 3 its Portal product, albeit at a lower price, to consumers, and “continued to tout its purported 4 features.” Id. ¶ 20. By mid-2023, Meta began to phase out the Portal devices by “unilaterally 5 removing nearly every first-party and third-party application and its voice functionality in waves, 6 effectively early 2025.” Id. ¶ 21. These included applications like Zoom, Amazon “Alexa” voice 7 assistant, Spotify, Facebook Live, and more. Id. As a result, Meta “rendered the Meta Portal 8 devices significantly less functional and largely obsolete.” Id. ¶ 23. While some consumers 9 received notice from Meta regarding the end-of-life functionality of the Portal, other consumers 10 received no notification whatsoever. Id. ¶ 22. 11 Today, Meta asserts that it is “committed to providing ongoing support for Meta Portal 12 owners” by “provid[ing] notifications of major changes to the device experiences through the 13 device itself” and “maintain[ing] system software with critical bug fixes and security.” Id. ¶ 24. 14 But plaintiffs paint a different picture. They claim that this “commitment” is nothing but an 15 “empty promise, as the Meta Portal devices are now significantly less usable.” Id. ¶ 25. 16 LEGAL STANDARD 17 Rule 12(b)(6) 18 Under Federal Rule of Civil Procedure 12(b)(6), a district court must dismiss a complaint 19 if it fails to state a claim upon which relief can be granted. To survive a Rule 12(b)(6) motion to 20 dismiss, the plaintiff must allege “enough facts to state a claim to relief that is plausible on its 21 face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). A claim is facially plausible when 22 the plaintiff pleads facts that “allow the court to draw the reasonable inference that the defendant 23 is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (citation 24 omitted). There must be “more than a sheer possibility that a defendant has acted unlawfully.” Id. 25 While courts do not require “heightened fact pleading of specifics,” a plaintiff must allege facts 26 sufficient to “raise a right to relief above the speculative level.” Twombly, 550 U.S. at 555, 570. 27 In deciding whether the plaintiff has stated a claim upon which relief can be granted, the 1 plaintiff. See Usher v. City of Los Angeles, 828 F.2d 556, 561 (9th Cir. 1987). However, the court 2 is not required to accept as true “allegations that are merely conclusory, unwarranted deductions of 3 fact, or unreasonable inferences.” In re Gilead Scis. Sec. Litig., 536 F.3d 1049, 1055 (9th Cir. 4 2008). 5 If the court dismisses the complaint, it “should grant leave to amend even if no request to 6 amend the pleading was made, unless it determines that the pleading could not possibly be cured 7 by the allegation of other facts.” Lopez v. Smith, 203 F.3d 1122, 1127 (9th Cir. 2000). In making 8 this determination, the court should consider factors such as “the presence or absence of undue 9 delay, bad faith, dilatory motive, repeated failure to cure deficiencies by previous amendments, 10 undue prejudice to the opposing party and futility of the proposed amendment.” Moore v. Kayport 11 Package Express, 885 F.2d 531, 538 (9th Cir. 1989). 12 Rule 9(b) 13 Federal Rule of Civil Procedure 9(b) imposes a heightened pleading standard where a 14 complaint alleges fraud or mistake. Under FRCP 9(b), to state a claim for fraud, “a party must 15 state with particularity the circumstances constituting fraud,” and the allegations must be “specific 16 enough to give defendants notice of the particular misconduct . . . so that they can defend against 17 the charge and not just deny that they have done anything wrong.” Kearns v. Ford Motor Co., 567 18 F.3d 1120, 1124, 1126 (9th Cir. 2009) (citations omitted). “Averments of fraud must be 19 accompanied by ‘the who, what, when, where, and how’ of the misconduct charged.” Vess v. 20 Ciba-Geigy Corp., 317 F.3d 1097, 1106 (9th Cir. 2003) (citation omitted). However, “Rule 9(b) 21 requires only that the circumstances of fraud be stated with particularity; other facts may be 22 plead[ed] generally, or in accordance with Rule 8.” United States ex rel. Lee v. Corinthian Colls., 23 655 F.3d 984, 992 (9th Cir. 2011) (emphasis omitted). 24 DISCUSSION I. Judicial Notice 25 As a threshold matter, the parties dispute whether I should take judicial notice of Meta’s 26 Supplemental Terms of Services (“Supplemental TOS”) at the motion to dismiss stage. Plaintiffs 27 claim that these documents should not be considered as they are never referenced in the complaint. 1 Oppo. at 15–17. Even so, plaintiffs maintain that Meta has “wholly failed to meet its burden that 2 [they] were ever even shown the Supplemental Terms of Service let alone agreed to them.” Id. at 3 16. This is because plaintiffs believe the documents were “not available at purchase and therefore 4 [could not] render Plaintiffs’ and similar users’ beliefs at the time of purchase unreasonable.” Id. 5 In response, Meta argues that these documents were provided in an unopposed request for judicial 6 notice, and that these documents show that Meta did, in fact, limit their liability at the time of 7 plaintiffs’ purchases. Repl. at 6 n.4; see Dkt. No. 21. 8 As a general rule, courts “may take judicial notice of publications introduced to ‘indicate 9 what was in the public realm at the time, not whether the contents of those articles were in fact 10 true.’” Von Saher v.

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Elizabeth Shipley, et al. v. Meta Platforms, Inc., et al., Counsel Stack Legal Research, https://law.counselstack.com/opinion/elizabeth-shipley-et-al-v-meta-platforms-inc-et-al-cand-2025.