EFL Global LLC v. Uber Freight LLC

District Court, N.D. California·Decided March 31, 2026·No. 3:25-cv-07214·Unknown

Opinion

EFL GLOBAL LLC, Case No. 25-cv-07214-CRB

Plaintiff,

ORDER GRANTING MOTION TO v. DISMISS

Defendant.

This case arises from two cargo thefts in early-2025, in which unknown individuals impersonating authorized carriers obtained valuable freight shipments arranged through Defendant Uber Freight LLC’s (“Uber Freight”) online freight brokerage platform. Plaintiff EFL Global LLC (“EFL”), a freight forwarder and logistics company, alleges that Uber Freight’s failures to verify carrier identity, maintain adequate platform security, and to ensure employee oversight, caused EFL to suffer losses of $713,769.23 due to the stolen cargo. EFL brings five causes of action: breach of contract, negligence, gross negligence, declaratory relief, and breach of the implied covenant of good faith and fair dealing. Uber Freight moves to dismiss the complaint in its entirety. For the reasons set out below, the Court GRANTS Uber Freight’s motion to dismiss and DISMISSES the complaint in its entirety WITH LEAVE TO AMEND.1

1 Pursuant to Civil Local Rule 7-1(b), the Court determines that these motions are suitable for I. BACKGROUND A. Factual Background EFL is a company headquartered in New York with its principal place of business in Florida. FAC ¶ 2. EFL is in the business of freight forwarding, cargo logistics, and shipping services. Id. EFL is not a California-based entity. Defendant Uber Freight LLC (“Uber Freight”) is a freight broker headquartered in Delaware with its principal place of business in California. Id. ¶ 4. Uber Freight engages in logistics coordination, freight brokerage, and transportation management services. Id. ¶ 5. 1. Lululemon Shipment In February 2025, EFL contracted with Uber Freight to arrange truck brokerage services to transport a container of Lululemon apparel from Los Angeles, California to Groveport, Ohio. First Amended Complaint (“FAC”) ¶ 21. Uber Freight prepared the load for delivery scheduled for February 19, 2025. Id. ¶ 25. On February 17, 2025, two days before the scheduled delivery, Uber Freight “allowed an imposter to pick up the load and released the load to the imposter.” Id. ¶ 26. Uber Freight notified EFL the same day that an imposter had stolen the container. Id. ¶ 27. Lululemon subsequently filed a formal claim with EFL for $338,890.81, representing the value of the stolen merchandise, and EFL filed a formal claim against Uber Freight. Id. ¶¶ 31–32. EFL paid Lululemon $336,682 in November 2025 for the value of stolen merchandise minus the value of recovered items. Id. ¶ 33. The FAC alleges that Uber Freight failed to verify the identity of the trucker who arrived, failed to safeguard its internal computer systems against improper access and carrier impersonation, and failed to follow up with relevant transportation contractors to ensure that the correct entities accepted the pickup. Id. ¶¶ 34– 38. EFL further alleges, on information and belief, that one or more Uber Freight employees or agents were involved in the theft, and that Uber Freight’s online system had been subject to a data breach. Id. ¶¶ 37–38. No facts are alleged in support of either contention beyond bare assertion. 2. Urban Outfitters Shipment In March 2025, EFL again contracted with Uber Freight to arrange the transport of a large Urban Outfitters shipment from Los Angeles, California to Reno, Nevada. Id. ¶¶ 39–40. On April 1, 2025, Uber Freight “allowed two different drivers who were impersonating carriers to pick up the two Urban Outfitters loads and released the two loads to the impersonators.” Id. ¶ 43. The total value of the shipment was $377,087.23. Id. ¶ 44. Urban Outfitters filed a formal claim with EFL for that amount, and EFL filed a formal claim against Uber Freight. Id. ¶¶ 45–46. Critically, unlike the Lululemon shipment, the FAC does not allege that EFL has paid Urban Outfitters any portion of its $377,087.23 claim. The FAC alleges only that the claim was filed and acknowledged. See FAC ¶¶ 45–52. As with the first theft, EFL alleges on information and belief that Uber Freight employees or agents were involved and that Uber Freight’s computer systems had been compromised. Id. ¶¶ 48–52. The FAC further alleges that Uber Freight failed to implement corrective safeguards after the first theft, demonstrating awareness of the risk and indifference to its recurrence. Id. ¶¶ 50–53. B. The Agreement In 2025, EFL contracted with Uber Freight for freight brokerage services by accepting Uber Freight’s Shipper Platform Terms and Conditions of Service (the “Agreement”), a clickwrap agreement prepared by Uber Freight. Id. ¶¶ 11–12, Ex. A. EFL describes the Agreement as a “non-negotiable click the box contract.” Id. ¶ 15. The Agreement governed EFL’s use of Uber Freight’s online platform to, among other things, create shipments, receive price quotes, tender shipments to carriers, and track shipment details. See FAC, Ex. A at §§ 1.1, 2.1. The Agreement clearly states the services Uber Freight was to provide to EFL: § 1.1 Access to Services. Uber Freight will establish a Customer corporate account that will enable Customer to access the Platform and the Uber Freight Service that may be offered there from time to time. § 2.1 Customer Account. [. . .] The Platform will enable Customer to do one or more of the following (as may be available in the platform from time to time): (a) build shipments and receive price quotes from Uber Freight for the Uber Freight Service, (b) tender a shipment to Uber Freight, another broker, and/or a motor carrier and (c) view detailed shipment and shipment transportation information, which may include, without limitation, customer User name together with request time and date, information about the cargo and shipment, the name and other identifying information of the motor carrier and motor carrier driver performing the transportation services, location information of the motor carrier and/or motor carrier driver performing the transportation services, information about the equipment being used by the motor carrier to provide the transportation services, . . . Uber Freight personnel contact persons and their contact information . . . trip route, distance and duration, and the price charged by Uber Freight . . . . Uber Freight reserves the right to add, remove and update features and functionality of the platform at any time. FAC Ex. A at §§ 1.1, 2.1. Several other provisions of the Agreement bear directly on the claims at issue. Section 6 of the Agreement defines Uber Freight’s role as a freight broker and expressly disclaims any liability for damaged or lost cargo:

Uber Freight LLC is a federally licensed freight broker . . . .

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EFL Global LLC v. Uber Freight LLC, (N.D. Cal. 2026).

EFL Global LLC v. Uber Freight LLC (EFL Global LLC v. Uber Freight LLC) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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