EFL Global LLC v. Uber Freight LLC

CourtDistrict Court, N.D. California
DecidedMarch 31, 2026
Docket3:25-cv-07214
StatusUnknown

This text of EFL Global LLC v. Uber Freight LLC (EFL Global LLC v. Uber Freight LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
EFL Global LLC v. Uber Freight LLC, (N.D. Cal. 2026).

Opinion

1 2 3 4 5 IN THE UNITED STATES DISTRICT COURT 6 FOR THE NORTHERN DISTRICT OF CALIFORNIA 7 8 EFL GLOBAL LLC, Case No. 25-cv-07214-CRB

9 Plaintiff,

ORDER GRANTING MOTION TO 10 v. DISMISS

11 UBER FREIGHT LLC, 12 Defendant.

13 This case arises from two cargo thefts in early-2025, in which unknown individuals 14 impersonating authorized carriers obtained valuable freight shipments arranged through 15 Defendant Uber Freight LLC’s (“Uber Freight”) online freight brokerage platform. 16 Plaintiff EFL Global LLC (“EFL”), a freight forwarder and logistics company, alleges that 17 Uber Freight’s failures to verify carrier identity, maintain adequate platform security, and 18 to ensure employee oversight, caused EFL to suffer losses of $713,769.23 due to the stolen 19 cargo. 20 EFL brings five causes of action: breach of contract, negligence, gross negligence, 21 declaratory relief, and breach of the implied covenant of good faith and fair dealing. Uber 22 Freight moves to dismiss the complaint in its entirety. 23 For the reasons set out below, the Court GRANTS Uber Freight’s motion to 24 dismiss and DISMISSES the complaint in its entirety WITH LEAVE TO AMEND.1 25 26

27 1 Pursuant to Civil Local Rule 7-1(b), the Court determines that these motions are suitable for I. BACKGROUND 1 A. Factual Background 2 EFL is a company headquartered in New York with its principal place of business 3 in Florida. FAC ¶ 2. EFL is in the business of freight forwarding, cargo logistics, and 4 shipping services. Id. EFL is not a California-based entity. Defendant Uber Freight LLC 5 (“Uber Freight”) is a freight broker headquartered in Delaware with its principal place of 6 business in California. Id. ¶ 4. Uber Freight engages in logistics coordination, freight 7 brokerage, and transportation management services. Id. ¶ 5. 8 1. Lululemon Shipment 9 In February 2025, EFL contracted with Uber Freight to arrange truck brokerage 10 services to transport a container of Lululemon apparel from Los Angeles, California to 11 Groveport, Ohio. First Amended Complaint (“FAC”) ¶ 21. Uber Freight prepared the 12 load for delivery scheduled for February 19, 2025. Id. ¶ 25. On February 17, 2025, two 13 days before the scheduled delivery, Uber Freight “allowed an imposter to pick up the load 14 and released the load to the imposter.” Id. ¶ 26. Uber Freight notified EFL the same day 15 that an imposter had stolen the container. Id. ¶ 27. Lululemon subsequently filed a formal 16 claim with EFL for $338,890.81, representing the value of the stolen merchandise, and 17 EFL filed a formal claim against Uber Freight. Id. ¶¶ 31–32. EFL paid Lululemon 18 $336,682 in November 2025 for the value of stolen merchandise minus the value of 19 recovered items. Id. ¶ 33. The FAC alleges that Uber Freight failed to verify the identity 20 of the trucker who arrived, failed to safeguard its internal computer systems against 21 improper access and carrier impersonation, and failed to follow up with relevant 22 transportation contractors to ensure that the correct entities accepted the pickup. Id. ¶¶ 34– 23 38. EFL further alleges, on information and belief, that one or more Uber Freight 24 employees or agents were involved in the theft, and that Uber Freight’s online system had 25 been subject to a data breach. Id. ¶¶ 37–38. No facts are alleged in support of either 26 contention beyond bare assertion. 27 2. Urban Outfitters Shipment 1 In March 2025, EFL again contracted with Uber Freight to arrange the transport of 2 a large Urban Outfitters shipment from Los Angeles, California to Reno, Nevada. Id. ¶¶ 3 39–40. On April 1, 2025, Uber Freight “allowed two different drivers who were 4 impersonating carriers to pick up the two Urban Outfitters loads and released the two loads 5 to the impersonators.” Id. ¶ 43. The total value of the shipment was $377,087.23. Id. ¶ 6 44. Urban Outfitters filed a formal claim with EFL for that amount, and EFL filed a 7 formal claim against Uber Freight. Id. ¶¶ 45–46. 8 Critically, unlike the Lululemon shipment, the FAC does not allege that EFL has 9 paid Urban Outfitters any portion of its $377,087.23 claim. The FAC alleges only that the 10 claim was filed and acknowledged. See FAC ¶¶ 45–52. 11 As with the first theft, EFL alleges on information and belief that Uber Freight 12 employees or agents were involved and that Uber Freight’s computer systems had been 13 compromised. Id. ¶¶ 48–52. The FAC further alleges that Uber Freight failed to 14 implement corrective safeguards after the first theft, demonstrating awareness of the risk 15 and indifference to its recurrence. Id. ¶¶ 50–53. 16 B. The Agreement 17 In 2025, EFL contracted with Uber Freight for freight brokerage services by 18 accepting Uber Freight’s Shipper Platform Terms and Conditions of Service (the 19 “Agreement”), a clickwrap agreement prepared by Uber Freight. Id. ¶¶ 11–12, Ex. A. 20 EFL describes the Agreement as a “non-negotiable click the box contract.” Id. ¶ 15. 21 The Agreement governed EFL’s use of Uber Freight’s online platform to, among 22 other things, create shipments, receive price quotes, tender shipments to carriers, and track 23 shipment details. See FAC, Ex. A at §§ 1.1, 2.1. The Agreement clearly states the 24 services Uber Freight was to provide to EFL: 25 § 1.1 Access to Services. Uber Freight will establish a Customer 26 corporate account that will enable Customer to access the Platform and the Uber Freight Service that may be offered there 27 from time to time. 1 § 2.1 Customer Account. [. . .] The Platform will enable Customer to do one or more of the following (as may be 2 available in the platform from time to time): (a) build shipments and receive price quotes from Uber Freight for the Uber Freight 3 Service, (b) tender a shipment to Uber Freight, another broker, and/or a motor carrier and (c) view detailed shipment and 4 shipment transportation information, which may include, without limitation, customer User name together with request 5 time and date, information about the cargo and shipment, the name and other identifying information of the motor carrier and 6 motor carrier driver performing the transportation services, location information of the motor carrier and/or motor carrier 7 driver performing the transportation services, information about the equipment being used by the motor carrier to provide the 8 transportation services, . . . Uber Freight personnel contact persons and their contact information . . . trip route, distance and 9 duration, and the price charged by Uber Freight . . . . Uber Freight reserves the right to add, remove and update features and 10 functionality of the platform at any time. 11 FAC Ex. A at §§ 1.1, 2.1. 12 Several other provisions of the Agreement bear directly on the claims at issue. 13 Section 6 of the Agreement defines Uber Freight’s role as a freight broker and 14 expressly disclaims any liability for damaged or lost cargo:

15 Uber Freight LLC is a federally licensed freight broker . . . .

16 UBER FREIGHT IS NOT A MOTOR CARRIER. NO INTERPRETATION OF WRITTEN OR ORAL REMARKS IN 17 ANY AGREEMENT OR DOCUMENT SHALL BE CONSTRUED TO IMPLY UBER FREIGHT IS A MOTOR CARRIER. 18 . . . 19 The motor carrier shall be solely responsible for . . . (iv) any cargo 20 loss or damage in accordance with applicable United States federal law up to $100,000 per shipment . . . . Uber Freight does not assume 21 any liability or financial responsibility for property or cargo, including any loss, theft, damage or delayed delivery thereof. 22 23 Id. at § 6 (emphases added). 24 Section 7.3 provides, in all-capital letters, that Uber Freight offers its platform and 25 services “‘AS IS’ AND WITHOUT WARRANTY.” Id. at § 7.3. The section also 26 expressly disclaims any warranty that the platform or services will be “uninterrupted or 27 error free.” Id. 1 excludes any consequential, incidental, punitive, and special damages entirely. Id. at § 8.1.

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Bluebook (online)
EFL Global LLC v. Uber Freight LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/efl-global-llc-v-uber-freight-llc-cand-2026.