Doe v. Friendfinder Network, Inc.

540 F. Supp. 2d 288, 2008 DNH 058, 86 U.S.P.Q. 2d (BNA) 1394, 36 Media L. Rep. (BNA) 1577, 2008 U.S. Dist. LEXIS 25737, 2008 WL 803947
District Court, D. New Hampshire·Decided March 27, 2008·No. Civil 07-cv-286·Published·Cited by 47 cases

Opinion

ORDER

JOSEPH N. LAPLANTE, District Judge.

The plaintiff, proceeding pseudonymously, has sued defendants Friendfinder Network, Inc. and Various, Inc. on a number of claims arising out of the placement of allegedly false and unauthorized personal advertisements about her on their websites and others. The defendants move to dismiss the plaintiffs claims under Rule 12(b)(6) of the Federal Rules of Civil Procedure on the grounds that they are barred by the Communications Decency Act of 1996, 47 U.S.C. § 230, and otherwise fail to state a claim for relief.

This court has subject-matter jurisdiction over this action under 28 U.S.C. §§ 1331 and 1367 (federal question and supplemental jurisdiction) and 1332(a)(1) (diversity). The court heard oral argument on the motion on March 24, 2008. For the reasons set forth below, the motion is granted as to Counts II-VI and VIII of the complaint; granted as to Count I of the complaint except insofar as it asserts an intellectual property claim for violation of the plaintiffs right of publicity; and denied as to Count VIL

BACKGROUND

The defendant corporations operate a number of affiliated “web communities” where members can meet each other through online personal advertisements, including “AdultFriendFinder.com,” which bills itself as “the World’s Largest SEX and SWINGER Personal Community.” To participate, a user registers by entering a variety of personal information, creating an on-line profile that can be viewed by other members of the community. Portions of these profiles, known as “teasers,” also appear on Internet search engines and as advertisements on other websites unaffiliated with the defendants’.

*292 In June 2005, a profile of a female member under the screen name “petra03755” was created on the AdultFriendFinder site. The profile identified the member as a recently separated 40-year old woman in the Upper Valley region of New Hampshire who was seeking “Men or Women for Erotic Chat/E-mail/Phone Fantasies and Discreet Relationship.” 1 To create the profile, “petra03755” entered a variety of information on her sexual proclivities into an on-line form provided by the website. She also provided biographical data, such as her birth date, height, build, and hair and eye color, and submitted a nude photograph, purportedly of herself.

The plaintiff alleges she had nothing to do with creating the profile, that she does not engage in the “promiscuous sexual lifestyle” or the “perverse” sexual activities it describes, and that the photograph does not depict her. Nevertheless, she claims that the biographical information and photo “reasonably identified” her as “pe-tra03755” to people in her community. The plaintiff does not know the true identity of the user who created the profile— only that he or she accessed the AdultFri-endFinder website through the Dartmouth College computer network using an e-mail address provided by Yahoo!. The plaintiff complains that the defendants “took special pains” to ensure the anonymity of those posting on the AdultFriendFinder site and did nothing to verify the accuracy of any of the information posted.

The plaintiff says that she did not learn of the profile until more than a year after its creation, when an acquaintance let on that she had been discussing it with other members of the plaintiffs circle who believed the profile to be hers. In the meantime, the plaintiff alleges, the profile deceived consumers into registering for the defendants’ on-line dating service in order to meet her. After the plaintiff contacted the defendants about the offending profile, they agreed to remove it from the Adult-FriendFinder site. As a result, when other members thereafter attempted to access the profile, the site displayed the message, “Sorry, this member has removed his/her profile.” The plaintiff asserts that this message was itself false in communicating that she was a member of the service and that the profile had been hers in the first place. 2 She further faults the defendants for doing nothing to inform other users that the profile “had in fact been bogus and false.”

For several months after the plaintiffs initial complaints, the profile allegedly continued to appear, with slight modifications, on other similar websites operated by the defendants. 3 In addition, the defendants allegedly caused portions of the “pe-tra03755” profile to appear as “teasers” on Internet search engines and advertisements on other third-party websites, including “sexually related” ones. The search engines retrieved the teasers when users entered search terms matching some of the information in the profile, including true biographical information about the plaintiff. The advertisements appeared when the third-party website recognized a *293 user’s location as near the Upper Valley region of New Hampshire. Through hyperlinks, these teasers and advertisements served to direct Internet traffic to the defendants’ own websites, allegedly increasing their profitability.

The plaintiffs complaint sets forth eight numbered counts against the defendants:

• “Invasion of Property/Intellectual Property Rights” (Count I);
• Defamation (Count II);
• “Intentional/Negligent/Reckless Conduct” (Count III);
• “Dangerous Instrumentality/Product” (Count IV);
• Intentional infliction of emotional distress (Count V);
• Violation of the New Hampshire Consumer Protection Act, N.H.Rev. Stat. Ann. § 358-A (Count VI);
• False designations in violation of the Lanham Act, 15 U.S.C. 1051 et seq. (Count VII); and
• “Willful and Wanton Conduct” (Count VIII).

She claims a variety of harm: damage to her reputation; further alienation from her husband, embarrassment, loss of “important employment opportunities,” resources expended investigating and rectifying the false profile, and emotional distress, including anxiety over the lingering effect of the false profile, which has allegedly necessitated psychological treatment. In addition to compensatory damages, the plaintiff seeks injunctive relief requiring the defendants to notify the public of the circumstances giving rise to the appearance of the profile on their websites, among other remedial measures.

ANALYSIS

I. Applicable legal standard

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Doe v. Friendfinder Network, Inc., 540 F. Supp. 2d 288, 2008 DNH 058, 86 U.S.P.Q. 2d (BNA) 1394, 36 Media L. Rep. (BNA) 1577, 2008 U.S. Dist. LEXIS 25737, 2008 WL 803947 (D.N.H. 2008).

540 F. Supp. 2d 288 (Doe v. Friendfinder Network, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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