Doe One v. CVS Health Corporation

CourtDistrict Court, N.D. California
DecidedApril 18, 2024
Docket3:18-cv-01031
StatusUnknown

This text of Doe One v. CVS Health Corporation (Doe One v. CVS Health Corporation) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Doe One v. CVS Health Corporation, (N.D. Cal. 2024).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 JOHN DOE ONE, et al., Case No. 18-cv-01031-EMC

8 Plaintiffs, ORDER DENYING IN PART AND 9 v. GRANTING IN PART DEFENDANTS' MOTION TO DISMISS 10 CVS PHARMACY, INC., et al., 11 Defendants. Docket No. 242

12 13 I. INTRODUCTION 14 This is a disability discrimination case by Plaintiff John Does 1 through 7 who are people 15 living with HIV/AIDS, against Defendants. The Defendants include subsidiaries of CVS Health 16 Corporation and companies that manage prescription drug benefits on behalf of health insurers. 17 Plaintiffs seek to challenge their employer-sponsored health plans which they use to obtain their 18 HIV/AIDs medication. They argue that the design of the plans discriminates against people living 19 with HIV/AIDS and deny them meaningful access to their benefits. Plaintiffs allege that the 20 Defendants’ involvement is integral to the design of the health plans, and that Defendants were 21 aware of Plaintiffs’ problems with the plan but were indifferent to their rights. 22 Does 1 through 5 filed their initial complaint alleging, inter alia, disability discrimination 23 under the Affordable Care Act. This Court dismissed Plaintiffs’ complaint with prejudice, and the 24 Ninth Circuit affirmed in part and reversed in part, finding that Plaintiffs state viable causes of 25 action under the Affordable Care Act, i.e. a disability discrimination claim and an Unfair 26 Competition Law claim to the extent it relied on an ACA violation. The case was remanded for 27 further proceedings. Defendants now move to dismiss the case. For the reasons below, the Court 1 II. FACTS AND BACKGROUND 2 A. Factual Background 3 1. The Program 4 Plaintiffs John Doe 1, John Doe 21, John Doe 6, and John Doe 7 are four individuals, 5 proceeding anonymously, who allegedly take medicines that treat HIV/AIDS. Third Amended 6 Complaint (“TAC”), Docket No. 241 ¶¶ 9–12. Defendants are five direct or indirect subsidiaries 7 of CVS Health Corporation. Three of them are pharmacies: CVS Pharmacy, Inc., Garfield Beach 8 CVS, L.L.C., and CVS Caremark California Specialty Pharmacy, L.L.C. (the “Pharmacy 9 Defendants”). Two of them are pharmacy benefit managers, or “PBMs,” which administer health 10 plans for their employer clients: CVS Caremark, L.L.C. and CaremarkPCS Health, L.L.C. (the 11 “PBM Defendants”). Id. ¶¶ 14–17. Plaintiffs received prescription drug coverage through health 12 plans, sponsored by their (or their spouses’) current or former employers, which they allege either 13 were or currently are administered by CVS Caremark. See, e.g., id. ¶¶ 20, 32, 53. 14 Plaintiffs specifically challenge a plan requirement that they must receive their HIV/AIDS 15 medication by mail through Caremark or by shipment to a CVS retail pharmacy for pick-up to 16 obtain in-network pricing for “specialty medicines.” Id. ¶ 98. Plaintiffs refer to this plan 17 requirement as “The Program.” Under The Program, a member must pay out-of-network prices if 18 he or she fills their specialty prescriptions at other pharmacies—namely at retail pharmacies. Id. 19 ¶¶ 1, 97. Plaintiffs allege they did not want mail delivery of prescriptions, and that they requested 20 to opt-out of The Program and receive their HIV/AIDS medications at their preferred pharmacies 21 at in-network prices rather than through the Caremark mail or pick-up at a CVS retail pharmacy. 22 Id. ¶ 3. Plaintiffs allege that The Program denies them meaningful access to their health care 23 plans’ prescription drug benefit by harming their privacy rights and creating inconvenient and 24 ineffective obtainment of medication. See id. at ¶ 215. 25 a. Privacy and liberty concerns. 26 1 John Doe 2 passed away and is represented by the executor of his estate, Richard Roe. 27 Defendants consented to this substitution as a procedural matter while preserving all defenses to 1 First, The Program raises numerous “privacy and personal liberty concerns.” See id. at ¶ 2 103. The mail delivery option can result in “lost or stolen” medication, which threatens the 3 members’ privacy. Id. For example, John Doe 1 was away from home several days a week for 4 work, and if his medications were delivered to his home, they would be left on this doorstep. Id. 5 at ¶ 29. Plaintiffs also allege that class members who live in apartment buildings or require 6 medication deliveries to their workplace “have expressed alarm that neighbors and coworkers, 7 who do not know that the recipient has HIV/AIDS, will come to suspect they are ill. Id. at ¶ 103. 8 It is well-known that people living with HIV/AIDS experience stigma, prejudice, and 9 discrimination. See id. The Program’s pick-up at a CVS retail pharmacy option also raises 10 privacy concerns. For example, John Doe 2 explained:

11 At my retail specialty pharmacy, they have a little alcove for privacy. I can take my medications out and match it with a list I 12 have of all my drugs. I can meet with my pharmacist and explain any changes I have felt and ask any questions I have. At CVS, I am 13 within hearing distance of everyone waiting in line, including many people who do not have HIV/AIDS. I can hear other patients’ 14 questions and the pharmacists’ answer. I am concerned with other people finding out about my HIV-positive status. 15 Id. at ¶ 34. 16 b. Inconvenient and ineffective obtainment of medication 17 Next, The Program’s two options for members to obtain their HIV/AIDS medication both 18 are inconvenient and ineffective ways for members to obtain their HIV/AIDS medication. The 19 mail delivery option can experience delivery errors or, as stated above, stolen medication. John 20 Doe 7 explained that he placed a refill order that was to be delivered two days later, but was 21 delayed an additional two days due to inclement weather. Id. at ¶ 84. This led to John Doe 7 not 22 having his daily dose of HIV medication. Id. Further, he was leaving the country on the day the 23 medication was supposed to be delivered and would not be able to retrieve it until he returned. He 24 would miss at least four doses of his daily HIV/AIDS medication, and the medication would be on 25 his doorstep for multiple days, where it could have been stolen or exposed to the summer heat. Id. 26 The Program’s pick-up option at a CVS retail location is not preferable to Plaintiffs’ local 27 retail pharmacy of choice. Plaintiffs allege that they paid thousands of dollars out-of-pocket each 1 month to purchase medications at their local retail pharmacy of choice. Id. at ¶ 215. Plaintiffs 2 allege that their preferred pharmacies are “best positioned” to provide “advice and counseling” to 3 patients through “face-to-face interactions”; detect “adverse drug interactions”; and “immediately 4 provide new drug regimens as their disease progresses.” Id. ¶ 99. John Doe 2 said that he had to 5 travel roughly 50 miles round trip to go to a CVS retail location with a private pick-up area, 6 incurring a loss of at least $250, and requiring his husband to drive since he could not. Id. at ¶ 35. 7 John Doe 2 also frequently experienced issues with missing or inadequate amounts of medication 8 when picking up his HIV/AIDS medication. Id. 9 2. Awareness 10 Plaintiffs allege that Defendants collectively were “deliberately indifferent” to a violation 11 of Plaintiffs’ rights. The TAC points to several facts as evidence of the Defendants’ awareness of 12 an alleged rights violation:

13 1. John Doe 2’s complaint in 2016 to a state regulator, 2. Similar litigation waged against insurance companies from 14 2013-2017 and ensuing media coverage, 3. A pre-lawsuit settlement demand Plaintiffs’ counsel made of 15 Caremark, and 4. Evidence supposedly showing Defendants’ employees were 16 aware “that the design of the Program was suboptimal for HIV/AIDS Medications and likely discriminatory against 17 people living with HIV.”

18 See id. ¶¶ 147–56. 19 3.

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Doe One v. CVS Health Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/doe-one-v-cvs-health-corporation-cand-2024.