Dieffenbach v. Upgrade, Inc.

CourtDistrict Court, M.D. Pennsylvania
DecidedApril 29, 2025
Docket4:23-cv-01427
StatusUnknown

This text of Dieffenbach v. Upgrade, Inc. (Dieffenbach v. Upgrade, Inc.) is published on Counsel Stack Legal Research, covering District Court, M.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Dieffenbach v. Upgrade, Inc., (M.D. Pa. 2025).

Opinion

| IN THE UNITED STATES DISTRICT COURT | FOR THE MIDDLE DISTRICT OF PENNSYLVANIA

KEN DIEFFENBACH and JENNIFER: No. 4:23cv1427 GAMMAGE, individually and on : behalf of all other similarly situated, : (Judge Munley) Plaintiffs : : CLASS ACTION

| UPGRADE, INC., : Defendant

MEMORANDUM | Before the court for disposition is Defendant Upgrade Inc.'s motion to dismiss and to compel individual arbitration in this case involving allegations of | usuary and a "rent-a-bank" scheme. The parties have briefed their respective positions and the matter is ripe for disposition. | Background’ | The Commonwealth of Pennsylvania has several laws which prohibit | annual loan interest rates exceeding 6%. (Doc. 1, Jf] 1-2). According to the complaint, Defendant Upgrade, Inc. is a non-bank corporation which routinely

| i These brief background facts are derived from plaintiff's complaint. At this stage of the proceedings, the court must accept all factual allegations in the complaint as true. Phillips v. | Cnty. of Allegheny, 515 F. 3d 224, 233 (3d Cir. 2008). The court makes no determination, | however, as to the ultimate veracity of these assertions.

| issues loans to Pennsylvania consumers which exceed Pennsylvania's 6% cap | on interest and fees. (Doc. 1, Compl. § 6). Upgrade pays another entity, Cross | River Bank, to identify itself as the lender for these loans. (Id. {]6). Cross River Bank has no actual involvement in the Upgrade-issued loans aside from renting its name to Upgrade. (ld. □□ 6). Upgrade offers loans exclusively through a website, www.upgrade.com. | (Id. | 54). Upgrade evaluates the credit information of consumers who visit the | website and decides whether to issue them loans. (Id. 9 55). Upgrade offers loan terms for an "Upgrade" branded loan to the consumers it decides are | eligible. (Id. {] 56). Upon acceptance of those terms by the consumer, Upgrade | inputs the terms into a contract and directs Cross River Bank, a state-chartered | FDIC-insured bank, to fund the loan. (Id. 57). Soon thereafter, Cross River Bank sells the loan to Upgrade or a non-bank designee. (Id. {j 58). Upgrade then services the loan, collects the payments, and receives the | interest and fees charged on the loans. (Id. 59). The profit on the loan is | enjoyed by Upgrade, which also bears the risk of the loan being defaulted. (Id. □□ 60). Additionally, Upgrade advertises, markets, solicits, underwrites, services, administers, collects, and enforces the loan product. (ld. {[61). Cross River | Bank is not involved with the loan aside from listing itself as the lender and receiving a fee for the use of its name. (Id. {J 62).

| Per the complaint, Upgrade has overcharged thousands of Pennsylvania | residents millions of dollars in interest and fees above the 6% statutory cap. (Id. | 63). | Plaintiffs Ken Dieffenbach and Jennifer Gammage are Pennsylvania | citizens who allege that Upgrade overcharged them. (ld. 764). They both obtained Upgrade branded loans by visiting www.upgrade.com. (id. {[f[ 65-66). | Dieffenbach's loan was in the amount of $1,785.60, and Gammage's was in the 2 amount of $1,300.00. (Id. FJ 69-70). Both plaintiffs repaid their loans, Dieffenbach at an Annual Percentage Rate ("APR") of 37% and Gammage at an | APR of 33%. (id. Jf] 74-75). The plaintiffs each paid hundreds of dollars more in | interest beyond the statutory cap. (ld. {| 78). Plaintiffs thus instituted the instant class action lawsuit on behalf of | themselves and the thousands of other Pennsylvanians who were charged interest by the defendant in excess of that allowed by Pennsylvania law. (ld. □□ 79). The complaint contains the following three counts: | 1) Violation of the Unfair Trade Practices and Consumer Protection Law, 73 PA.

| STAT. § § 201 ef seq.; | 2) Violation of the Loan Interest and Protection Law, 41 PA. STAT. §§ 101, ef seq.; | and

3) Violation of the Consumer Discount Company Act, 7 PA. STAT. §§ 6201, ef

seq. Plaintiffs complaint seeks the following relief: restitution in the amount of | any interest, fees, or other charges Defendant Upgrade charged, collected, | contracted for, or received in excess of 6%; attorneys’ fees and costs; and all other relief that is necessary and proper. (Doc. 1, {[ 135). | In response to the plaintiffs' complaint, defendant filed a motion to dismiss | and to compel individual arbitration. The parties have briefed their respective | positions, bringing the case to its present posture. | Jurisdiction | Plaintiffs invoke this court's jurisdiction pursuant to Class Action Fairness (“CAFA"), 28 U.S.C. § 1332(d). This statutory section provides the court | with original jurisdiction "of any civil action in which the matter in controversy exceeds the sum or value of $5,000,000... and is a class action in which — (A) | any member of a class of plaintiffs is a citizen of a State different from any | defendant." Under this section of CAFA, court's generally apply state substantive | law from the forum where it sits just as with ordinary diversity jurisdiction. See Lisowski v. Walmart Stores, Inc., 552 F. Supp. 3d 519, 530 (W.D. Pa. 2021).

|

| Standard of Review In deciding a motion to compel arbitration, the court first determines the applicable standard of review. The standard is either the motion to dismiss standard under Federal Rule of Civil Procedure 12(b)(6) or the summary [judgment standard under Federal Rule of Civil Procedure 56. Guidotti v. Legal | Helpers Debt Resol., LLC., 716 F.3d 764, 772 (3d Cir. 2013). The Third Circuit Court of Appeals has explained that "[w]hen it is apparent based on the face of a complaint, and documents relied upon in the compiaint, | that certain of the party's claims are subject to an enforceable arbitration clause, | a motion to compel arbitration should be considered under a Rule 12(b)(6) | standard without discovery's delay." Id. at 776. Where, however, "the complaint | and its supporting documents are unclear regarding the agreement to arbitrate, | or if the plaintiff has responded to a motion to compel arbitration with additional | facts sufficient to place the agreement to arbitrate in issue, then the parties should be entitled to discovery on the question of arbitrability[.]" Id. After the | discovery period, the court should review the motion under the summary judgment standard. Id.

| In the instant case, the defendants have presented the documents upon which plaintiffs' base their claims including the borrower agreements and loan

| agreements. (Doc. 6-6, 6-7, 6-8, 6-9). Plaintiffs do not dispute that these are | the agreements at issue which form the basis of their claims. In response to the motion to compel arbitration, the plaintiffs did not present additional evidence to | place the agreement to arbitrate at issue. Moreover, the parties make legal | arguments regarding whether the arbitration agreement is legally valid, not factual arguments. Accordingly, the Rule 12(b)(6) motion to dismiss standard applies to this case. The court tests the sufficiency of the complaint’s allegations when | considering a Rule 12(b)(6) motion. All weil-pleaded allegations of the complaint | must be viewed as true and in the light most favorable to the non-movant to determine whether, “under any reasonable reading of the pleadings, the plaintiff | may be entitled to relief.” Colburn v. Upper Darby Twp., 838 F.2d 663, 665-66 | (3d Cir. 1988) (quoting Estate of Bailey by Oare v. Cnty.

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Dieffenbach v. Upgrade, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/dieffenbach-v-upgrade-inc-pamd-2025.