Dichner v. Liberty Travel

CourtCourt of Appeals for the First Circuit
DecidedApril 13, 1998
Docket97-2046
StatusPublished

This text of Dichner v. Liberty Travel (Dichner v. Liberty Travel) is published on Counsel Stack Legal Research, covering Court of Appeals for the First Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Dichner v. Liberty Travel, (1st Cir. 1998).

Opinion

USCA1 Opinion
                  UNITED STATES COURT OF APPEALS

FOR THE FIRST CIRCUIT

_________________________

No. 97-2046

FRANCES DICHNER,

Plaintiff, Appellee,

v.

LIBERTY TRAVEL, ET AL.,

Defendants, Appellants.

_________________________

APPEAL FROM THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF MASSACHUSETTS

[Hon. Richard G. Stearns, U.S. District Judge]

_________________________

Before

Selya, Circuit Judge,

Bownes, Senior Circuit Judge,

and Stahl, Circuit Judge.

_________________________

James M. Andrews, with whom Douglas E. Edlin, Friedman &
Siegelbaum, LLP, Evan Slavitt, and Gadsby & Hannah, LLP were on
brief, for appellants.
Betsy Ehrenberg, with whom Harold L. Lichten, and Pyle, Rome
& Lichten, P.C. were on brief, for appellee.

_________________________

April 13, 1998

_________________________ SELYA, Circuit Judge. Frances Dichner suffers from post-
traumatic encephalopathy. Convinced that she had been refused
employment because of her disability, Dichner sued Liberty Travel
(Liberty) for violating both the Americans with Disabilities Act,
42 U.S.C. 12101-12213 (1994) (ADA), and Mass. Gen. Laws Ann. ch.
151B, 4 (West 1992) (Chapter 151B). A jury found that Liberty's
conduct transgressed the state (but not the federal)
antidiscrimination statute and awarded Dichner compensatory and
punitive damages. Liberty appeals. We affirm.
I. BACKGROUND
We limn the facts in a light hospitable to the jury's
verdict, consistent with record support.
Dichner, a resident of Danvers, Massachusetts,
experienced her first encephalopathic seizure in the summer of
1989, following an automobile accident. With medication, her
epilepsy-like condition metamorphosed from severe physical
convulsions to absence seizures trance-like states that render
one unable to respond to environmental stimuli for brief periods.
At all times relevant hereto, Dichner's catalepsies occurred
infrequently, and, although her condition prevented her from
operating a motor vehicle, it did not significantly hinder her
ability to work.
Prior to the accident, Dichner managed an employment
agency. During her convalescence, she toiled as an at-home
solicitor for several travel agencies, and, contemplating a
permanent career change, filled in as a sales agent for Saga
Holidays (a travel firm located in downtown Boston).
In the spring of 1992, Dichner decided that she was ready
to return to work on a full-time basis. In response to a newspaper
advertisement, she contacted a Liberty recruiter who told her that
Liberty wished to hire sales agents for its offices in Boston and
on the North Shore (an area that includes Danvers). Her interest
piqued, Dichner attended a Liberty-sponsored open house where
company representatives distributed information about the firm,
collected resumes, and conducted preliminary interviews.
Angelina Picini, the manager of Liberty's Danvers branch,
met informally with Dichner at the open house. Dichner explained
to Picini that she was interested in a career in travel, but that,
because of her disability, she preferred a job near her home.
Picini assured Dichner that there was a position open in the
Danvers branch office and that her medical condition did not
present a problem. Picini then arranged for Dichner to have a
formal interview with Deborah Pickard (Liberty's regional manager).
Dichner met with Pickard in Danvers. The two discussed
Dichner's previous experience in sales and travel. When Pickard
questioned Dichner about her desire to be stationed in Danvers,
Dichner explained that she did not drive. Pickard expressed
compunction about that restriction, noting that employees sometimes
were asked to go from branch to branch. In the end, however, she
assured Dichner that the limitation on her driving ability would
not impede her prospects for the Danvers opening. Despite this
assurance, Dichner learned a few days later that the position had
been filled.
Dichner reapplied in 1993 after Liberty once again
announced the availability of employment opportunities on the North
Shore. At another Liberty open house, Picini, who had become the
manager of Liberty's Boston office, told Dichner that openings
existed in Danvers and arranged for her to interview again with
Pickard. Prior to this meeting, Dichner called Pickard and
confirmed that a sales position was available in Danvers.
When Dichner arrived at Liberty's Danvers office for the
interview, Pickard asked Dichner whether her epileptic condition
persisted. Dichner responded affirmatively, but noted that she was
on medication and that her seizures were under control. Pickard
continued down that road and, in Dichner's eyes, appeared
preoccupied with whether Dichner would be likely to undergo
seizures while on the job. In answer to Pickard's insistent
queries, Dichner explained that her seizures occurred rarely, that
they never had caused a problem in the workplace, and that she had
mentioned them only to explain her inability to drive. Pickard
seemed dissatisfied with these assurances and continued to express
concern for the "safety" of the branch.
Pickard and Dichner talked briefly about Dichner's
qualifications and about the salary and benefits that Liberty
offered. When Pickard inquired about Dichner's interest in working
at other Liberty offices, Dichner responded that she was interested
only in Danvers. Pickard then suggested, for the first time, that
a Danvers position might not be available after all, and she
continued to voice concerns about Dichner's epilepsy ("I've seen
your type before, and I have to tell you, I'm not sure that this
isn't going to be a problem."). Dichner reacted angrily and
accused Pickard of acting unprofessionally by harping on the
disability without the slightest justification. Pickard responded
that, in her view, Dichner would not be a good fit for the company.
Dichner departed in high dudgeon. She testified that she
became emotionally distraught, that she was unable to eat or sleep
for several weeks, and that she lost faith in her ability to
overcome her disability.
II. THE LITIGATION
After touching the prescribed administrative bases, see42 U.S.C. 12117(a) (incorporating the exhaustion procedures
detailed at 42 U.S.C. 2000e-5); Mass. Gen. Laws. Ann. ch. 151B,
9, Dichner sued Liberty in the federal district court. Her
complaint alleged that, by twice refusing to hire her on account of
her disability, Liberty violated both the ADA and Chapter 151B.
Liberty denied the charges of discrimination. It asserted that it
had hired someone with significantly more experience in 1992, and

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