Designwarepro, LLC v. Retail Pro Software Pty Ltd

CourtDistrict Court, District of Columbia
DecidedNovember 14, 2025
DocketCivil Action No. 2024-2983
StatusPublished

This text of Designwarepro, LLC v. Retail Pro Software Pty Ltd (Designwarepro, LLC v. Retail Pro Software Pty Ltd) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Designwarepro, LLC v. Retail Pro Software Pty Ltd, (D.D.C. 2025).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

____________________________________ ) DESIGNWAREPRO, LLC, ) ) Petitioner, ) ) v. ) Civil Action No. 24-2983 (ABJ) ) RETAIL PRO SOFTWARE ) PTY LTD, ) ) Respondent. ) ____________________________________)

MEMORANDUM OPINION

Petitioner DesignwarePro, LLC (“DesignwarePro”) filed a petition to confirm an arbitral

award against respondent Retail Pro Software Pty Ltd (“Retail Pro”) pursuant to the Federal

Arbitration Act (“FAA”), 9 U.S.C. § 207. Pet. to Confirm Arb. Award and Enter J. Thereon [Dkt.

# 1] (“Pet.”) ¶ 2. The arbitration arose from a license agreement between the parties in which

respondent agreed to market and sell petitioner’s software in Australia, New Zealand, and several

countries in Asia. Pet. ¶ 9. After respondent breached the agreement, petitioner initiated

arbitration and obtained a judgement for money damages, arbitration and attorneys’ fees, an

accounting of respondent’s sales, and a permanent injunction. Final Award, Ex. 1 to Pet’r’s Mot.

for Default J. [Dkt. # 8-2] (“Final Award”) at 16–17.

Petitioner effectuated service of the instant petition on October 28, 2024, Return of Serv.

[Dkt. # 5], and respondent did not answer, oppose, or otherwise respond. Petitioner filed an

affidavit for default on December 31, 2024, and the Clerk of Court entered default against

respondent under Federal Rule of Civil Procedure 55(a). Aff. for Default [Dkt. # 6]; Clerk’s Entry

of Default [Dkt. # 7]. On January 8, 2025, petitioner moved for default judgment under Federal Rule of Civil Procedure 55(b)(2). Pet’r’s Mot. for Default J. [Dkt. # 8] (“Mot.”). Respondent has

not opposed or otherwise responded to the default judgment motion.

Considering petitioner’s submissions and the record as a whole, the Court will GRANT

the motion for default judgment and confirm the arbitral award.

BACKGROUND

Petitioner is a Colorado limited liability company that owns Windowware Pro, a cloud-

based computer software designed for the window covering industry. Pet. ¶ 3; Final Award at 6.

In June 2017, petitioner entered into a license agreement with respondent, an Australian limited

company. Pet. ¶ 4; Final Award at 6. The license agreement granted respondent exclusive right

to market and distribute Windowware Pro in “Australia, New Zealand, Sri Lanka through

Malaysia, Philippines, Singapore, Indonesia, Papua New Guinea, Solomon Island, New Caledonia

as well as all areas that are South of mainland Asia.” License Agreement, Ex. 1 to Mot. [Dkt.

# 8-2] (“License Agreement”) ¶ 6. Respondent also agreed to work with petitioner “to improve

the Windowware Pro software,” and as a result, the license agreement gave it access to the source

code for Windowware Pro and the “complete customer list imbedded in that code.” Final Award

at 6; see License Agreement ¶ 4 (“Buyer shall have full rights to all code on Seller’s servers at all

times.”).

Respondent “briefly marketed and sold” the software under the terms of the license

agreement, but by mid-2018, respondent had modified and rebranded Windowware Pro into

“Smartpad Pro” and began selling it in the United States, United Kingdom, and Canada. Pet. ¶ 14;

Final Award at 6–7. Smartpad Pro had the “same look and feel” as Windowware Pro, and it

directly referenced “Windowware Pro” in its modified source code. Final Award at 11. Because

respondent had access to petitioner’s existing customer list, it targeted those customers in direct

2 competition with petitioner. Id. at 7. Although petitioner objected to respondent’s conduct,

respondent continued to sell the modified software under another name, “Quoterite.” Id. at 8.

Pursuant to the license agreement, petitioner initiated arbitration against respondent on

January 19, 2023. Id. at 3; see License Agreement ¶ 27 (“Any controversy, claim or dispute that

cannot be so resolved shall be settled by final binding arbitration . . . .”). It asserted six claims:

two counts of breach of contract; one count of breach of the duty of good faith and fair dealing;

one count of copyright infringement; one count of misappropriation of trade secrets; and one count

of unjust enrichment. Final Award at 3.

Respondent impeded and delayed the arbitration proceeding from the outset. Id. at 8. After

petitioner served its Demand for Arbitration, respondent “refused to respond to [petitioner’s] list

of proposed arbitrators for several months.” Id. During discovery, respondent failed to produce

documents in accordance with the arbitral panel’s rules; failed to timely respond to discovery

requests; provided vague, nonspecific, and likely disingenuous answers to discovery requests;

cancelled the deposition of respondent’s principal code programmer just twelve hours before it

was scheduled to begin and refused to reschedule; and misrepresented information to petitioner

and the arbitral panel. Id.

Two business days before the final arbitration hearing set for October 2, 2023, respondent

notified the arbitral panel of a “voluntary administration proceeding” in Australia, id. at 4, which

is a legal process that provides businesses in financially insolvent circumstances the opportunity

to reorganize and attempt recovery. See Voluntary Administration: What is the Process?, Worrells

(Nov. 3, 2017), https://perma.cc/4LBF-7CP9. It also notified the panel that the arbitration must

be stayed, or the arbitration hearing would be left undefended. Final Award at 4–5.

3 The panel stayed the arbitration proceeding and directed the parties to file reports on the

status of the voluntary administration proceeding. Id. at 4. A month later, on October 31, petitioner

reported back to the panel that it had participated in the proceeding as one of respondent’s creditors

and confirmed that: (1) “the administration proceeding was a voluntary proceeding initiated by

[r]espondent’s principal, Aaron LeCornu”; (2) the government administrators “concluded that

[r]espondent had not been insolvent” when it initiated the proceeding; and (3) LeCornu had

“placed the Company into voluntary administration as he determined that the Company was likely

to become insolvent as a result of the Arbitration Proceedings.” Id. at 4 (internal quotation marks

omitted). The panel determined that the arbitration should proceed, and it set the final arbitration

hearing for April 16, 2024. Id. at 5.

At the hearing, petitioner presented the testimony of its Chief Executive Officer and an

expert witness, and it offered exhibits that included the transcript of the deposition of LeCornu.

Id. Respondent did not appear or submit any written evidence at the final arbitration hearing. Id.

The arbitral panel issued its final award on May 24, 2024. Final Award at 2. On the merits,

the panel found for petitioner on all of its asserted claims. It found that that respondent breached

the license agreement and the covenant of good faith and fair dealing by selling the Windowware

Pro software outside the designated territories and failing provided petitioner with a report of

annual sales and gross income. Id. at 9–11. It found that respondents infringed petitioner’s

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Burger King Corp. v. Rudzewicz
471 U.S. 462 (Supreme Court, 1985)
Kokkonen v. Guardian Life Insurance Co. of America
511 U.S. 375 (Supreme Court, 1994)
Mwani, Odilla Mutaka v. Bin Ladin, Usama
417 F.3d 1 (D.C. Circuit, 2005)
Leonard J. Furbee v. Vantage Press, Inc
464 F.2d 835 (D.C. Circuit, 1972)
Kent B. Crane v. New York Zoological Society
894 F.2d 454 (D.C. Circuit, 1990)
Mouzavires v. Baxter
434 A.2d 988 (District of Columbia Court of Appeals, 1981)
Johnson v. LONG BEACH MORTGAGE LOAN TRUST 2001-4
451 F. Supp. 2d 16 (District of Columbia, 2006)
Nilo Jerez v. Republic of Cuba
775 F.3d 419 (D.C. Circuit, 2014)

Cite This Page — Counsel Stack

Bluebook (online)
Designwarepro, LLC v. Retail Pro Software Pty Ltd, Counsel Stack Legal Research, https://law.counselstack.com/opinion/designwarepro-llc-v-retail-pro-software-pty-ltd-dcd-2025.