Dacotah Marketing & Research, L.L.C. v. Versatility, Inc.

21 F. Supp. 2d 570, 1998 U.S. Dist. LEXIS 15446, 1998 WL 681571
CourtDistrict Court, E.D. Virginia
DecidedSeptember 30, 1998
Docket98-142-A
StatusPublished
Cited by13 cases

This text of 21 F. Supp. 2d 570 (Dacotah Marketing & Research, L.L.C. v. Versatility, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Dacotah Marketing & Research, L.L.C. v. Versatility, Inc., 21 F. Supp. 2d 570, 1998 U.S. Dist. LEXIS 15446, 1998 WL 681571 (E.D. Va. 1998).

Opinion

MEMORANDUM OPINION

ELLIS, District Judge.

This diversity fraud and misrepresentation action presents an unsettled question of Virginia law concerning the nature of the “good faith” required of a claimant in settling with one of two or more joint tortfeasors pursuant to Virginia Code § 8.01-35.1. Also presented are more prosaic questions concerning collateral estoppel and whether indemnity may be implied in the face of a written agreement between the parties.

I. 1

Plaintiff Dacotah Marketing & Research (Dacotah) is a limited liability company organized under North Dakota law, with its principal place of business in Minot, North Dakota. As part of its business, Dacotah provides its customers with a variety of telephone call center services, including answering customer calls, taking product orders and disseminating product information. Defendant Versatility, Inc., is a Delaware corporation with its headquarters in Fairfax County, Virginia. Versatility produces specialized computer *573 software that it promotes as suitable for use in connection with telephone call centers.

Third-party defendant Sales & Marketing Communications Consultants (S & MC2) is a Virginia corporation with its principal place of business in Virginia. Pursuant to a written agreement, S & MC2 was a value-added reseller for Versatility, ie., an independent contractor that purchased and then resold Versatility software, as well as software and hardware from other producers. In conjunction with its sales of these products, S & MC2 also sold services, such as systems integration. Third-party defendant Thomas D. Phillips is a principal of S & MC2.

In February, 1996, Daeotah entered into negotiations with S & MC2, represented by Phillips, for the sale and installation of a computer software system. S & MC2 recommended a system to Daeotah that was ostensibly designed to meet Dacotah’s rapidly expanding needs. Included as part of this recommended system was Versatility’s call center software. S & MC2 represented to Daeotah that the Versatility software had “multiple campaign capability,” also known as “campaign switching,” a feature that allowed multiple telephone operators to access simultaneously, via a computer network, the same and/or multiple sales dialogs. Moreover, S & MC2 provided Daeotah with a January, 1996, Versatility “White Paper” that described the technological capabilities and characteristics of the Versatility call center software. Specifically, the “White Paper” provided that “the call eenter/tele-phony server can handle hundreds of concurrent agents and multiple campaigns.” In addition, in May, 1996, prior to Dacotah’s purchase of the system that included the Versatility software, Daeotah sent a representative, John Grilley, to Versatility’s Virginia offices for training on the Versatility software. There, the Versatility trainer advised Grilley that the production version of the Versatility software would allow an agent to log on to more than one campaign at a time, ie., “multiple campaign capability.”

Based on the representations made by S & MC2 and Versatility, Daeotah entered into a written call center automation agreement with S & MC2 to purchase computer hardware and software, including the Versatility call center software and software maintenance. Yet, shortly thereafter Daeotah learned that the Versatility software did not have the “multiple campaign capability” as represented. This discovery precipitated not only the instant action, but also a dispute between Versatility and S & MC2.

The latter dispute matured first. In June, 1996, Versatility terminated its value-added reseller agreement with S & MC2, alleging that S & MC2 had negligently or knowingly misrepresented the capabilities of the Versatility software to Daeotah and others. S & MC2 denied these allegations, arguing instead that it had merely relied on Versatility’s representations concerning its call center software, representations that appeared in a Versatility publication. In connection with this dispute, S & MC2 retained the law firm of Storch Amini & Munves (the Munves firm) and thereafter made a demand for arbitration against Versatility. This demand covered S & MC2’s claims against Versatility for breach of contract, breach of warranty, tor-tious interference with contract, and fraud. Versatility counterclaimed, and the matter proceeded to arbitration with S & MC2 represented by the Munves firm. After eight days of hearings, three arbitrators unanimously awarded S & MC2 $267,000 in damages. As often occurs in arbitrations, the award was not accompanied by an opinion or statement of reasons and did not otherwise provide any findings of fact or conclusions of law.

Daeotah elected to await the outcome of the S & MC2 v. Versatility arbitration before initiating the instant action. Following the conclusion of the arbitration, Daeotah retained the Munves firm and on February 2, 1998, filed the instant action against Versatility. Versatility answered, denying liability and asserting various defenses. It also filed a third-party complaint against S & MC2 and Phillips for indemnification and contribution.

At this point, the Munves firm found itself on both ends of this action: it represented plaintiff, Daeotah, and it also represented the third-party defendants, S & MC2 and Phillips, as it had in the earlier arbitration pro- *574 eeeding. In the circumstances, Dacotah, on the advice of its outside North Dakota counsel, decided “to eliminate any potential conflict” by giving S & MC2 and Phillips a release from any liability to Dacotah, in return for one dollar. Dacotah gave three reasons for its decision to issue the release for only one dollar. First, Dacotah wanted to continue to receive the benefit of the Munves firm’s representation, as that firm had demonstrated competence and thorough familiarity with the facts in representing S & MC2 in the arbitration victory against Versatility. 2 Second, the arbitration result led Da-cotah to believe that there was little likelihood that it could prevail in any suit against S & MC2 and Phillips. And finally, Dacotah believed that neither S & MC2 nor Phillips had assets sufficient to respond to the magnitude of the judgment Dacotah expected to win in this case.

This matter is now before the Court on the third-party defendants’ motion for summary judgment on the third-party complaint. Three principal arguments are advanced in support of this motion. First, S & MC2 and Phillips argue that the release received from Dacotah is effective under Virginia Code § 8.01-85.1 3 to bar any claim against them by Versatility. Next, S & MC2 and Phillips contend that the contractual relations between them and Versatility admit of no basis for an express or implied indemnity claim. And finally, S & MC2 and Phillips argue that the arbitration result collaterally estops Versatility from suing them because that result necessarily included a finding that Versatility fraudulently misrepresented the capabilities ■of its software and that S & MC2 and Phillips reasonably relied on these representations.

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Cite This Page — Counsel Stack

Bluebook (online)
21 F. Supp. 2d 570, 1998 U.S. Dist. LEXIS 15446, 1998 WL 681571, Counsel Stack Legal Research, https://law.counselstack.com/opinion/dacotah-marketing-research-llc-v-versatility-inc-vaed-1998.