CYPRESS SECURITY, LLC v. City and County of San Francisco

184 Cal. App. 4th 1003, 109 Cal. Rptr. 3d 107, 2010 Cal. App. LEXIS 701
CourtCalifornia Court of Appeal
DecidedApril 19, 2010
DocketA122534
StatusPublished
Cited by7 cases

This text of 184 Cal. App. 4th 1003 (CYPRESS SECURITY, LLC v. City and County of San Francisco) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
CYPRESS SECURITY, LLC v. City and County of San Francisco, 184 Cal. App. 4th 1003, 109 Cal. Rptr. 3d 107, 2010 Cal. App. LEXIS 701 (Cal. Ct. App. 2010).

Opinion

*1005 Opinion

KLINE, P. J.

Cypress Security, LLC (Cypress), former provider of security services for the San Francisco Department of Human Services (DHS), lost to competitor Guardsmark, LLC (Guardsmark), in contract proceedings initiated by DHS through a request for proposals (RFP). Cypress sought mandate (Code Civ. Proc., § 1085) against the City and County of San Francisco (City), DHS, and Guardsmark to have the award to Guardsmark set aside. The court denied relief, and Cypress appeals. 1 We affirm.

Background

RFP Process and Award

The process, under chapter 21 of the San Francisco Administrative Code (SFAC) (“Acquisition of Commodities and Services”), 2 began with the issuance of RFP No. 356 in September 2007. The RFP was for a period of four or more years, described services needed, qualifications and process, and added: “Proposals meeting the minimum qualifications shall be scored on a point scale of 100 points per rater. All proposals will be rated according to the criteria indicated in Attachment C—Evaluation Criteria, of this RFP.” The *1006 RFP stated; “[A]ny proposal may be rejected if it is conditional, incomplete and/or deviates from the specifications contained in this [RFP]. . . . [T]he City’s representatives have the right to reject any or all proposals or to waive deviations, which are immaterial to performance. . . . [Mjinor defects may be waived at the discretion of the City.”

Of the 100 rating points, the evaluation criteria allotted up to 40 for strengths of the contractor, 20 for organizational capacity, and 40 for “Fiscal areas,” setting point values for subparts within each of the criteria. At issue on this appeal are 30 points allotted to this “Fiscal areas” subpart we will call the pricing-structure subpart: “1. Evaluate pricing structure. Keep in mind that the proposed expenses in the rate[ 3 ] should relate to proposed services. Are the salaries/wages proposed realistic and competitive? Are there excessive proposed expenses? Did they propose less hours than estimated in the RFP? Consider the reasonableness of this pricing with the pricing of other respondents proposing the same services. Is the guard wage structure adequate for San Francisco based wages and benefits?” A second subpart allotted up to 10 points for the respondent/contractor’s “fiscal strength” to meet its obligations.

A stated qualification was: “The Contractor is preferred to have an existing collective bargaining agreement, as the existing guards are SEIU local 24-7.”

Cypress and Guardsmark, and four other qualified companies, submitted proposals. For the pricing-structure subpart, Cypress proposed hourly wages *1007 and rates 4 that undercut Guardsmark’s for all time periods in the RFP. 5 Guardsmark and Cypress were the top scorers, and DHS Director of Contracts David Curto asked them additional questions, to be scored up to a further 50 points. The request sought details about (1) compensation packages for guards, including pay levels for new and absorbed employees (15 points), (2) pay and provisions for uniforms (five points), (3) enforcement of conduct standards (10 points), (4) tailoring of services to “the unique profile” of DHS clients, who included welfare recipients, seniors, homeless, and others, some not speaking English as a first language (10 points), and (5) initial and ongoing training, and any related employee compensation (10 points).

Both companies responded. Cypress wrote in part that entry-level hourly pay would be the higher of $11.62 or the demands of a new collective bargaining agreement (CBA) negotiated by SEIU (Service Employees International Union) Local 24/7. Guardsmark wrote that entry-level pay would be $12.00 an hour and that pay rates for security officers absorbed through the contract would not be reduced. Both companies were signatories to the CBA, which would be in effect the duration of the contract.

*1008 The proposals were then scored by members of a DHS evaluation panel (three members for the initial proposal and the same three, plus a fourth, for the supplement). Curto tabulated and averaged the scores and announced a tentative decision, through a letter of December 17, 2007, that Guardsmark had the winning proposal. Of the 150 potential points, Guardsmark scored an average of 134 (89 plus 45) and Cypress an average of 121 (85 plus 36). Scoring sheets for each panelist were attached. Average scores for the pricing-structure subpart were 28 for Guardsmark and 27 for Cypress. Proposals by two companies offering billing rates lower than Cypress’s or Guardsmark’s were also rejected, having scored third and fourth place among six qualified proposals.

Administrative and Writ Challenges

Cypress filed a formal challenge, raising its current appeal arguments, plus others. In a letter of February 5, 2008, 6 DHS Executive Director Trent Rhorer rejected all arguments, thus approving the tentative decision, which remained subject to successful negotiations with Guardsmark, and approval by the San Francisco Human Services Commission (Commission) and Board of Supervisors (Board).

In postaward negotiations with Guardsmark, DHS’s budget analyst office (the analyst’s office) examined the billing rate for wages and benefits required under the new CBA, but the only needed upward adjustment was for a health plan. Guardsmark’s base hourly wage rate already exceeded the CBA by a full dollar for the first fiscal year.

The Commission gave its approval at a public hearing on February 28, during which Cypress orally reiterated its protest arguments.

After the Commission decision, but before consideration by the Board, Curto drafted a nine-page memo of March 24 (the Curto memo) that responded to questions raised by the analyst’s office, particularly assertions made by Cypress at the Commission hearing that awarding the contract to Cypress would save the City millions of dollars. The last three pages were “an equitable comparative analysis” of the Guardsmark and Cypress proposals using the RFP “contract hours and time frame,” explaining: “Under this analysis the Cypress proposal is adjusted to the same number of hours, the same base wage rate as proposed by Guardsmark and the same health plan as contained in the new [CBA]. All other rate breakdown elements remain the same. [][] [Cypress’s] proposed billing rates are adjusted to meet the new [CBA] for health benefits and adjusted to the base hourly rate from $12.19 to *1009 $13.00 to match Guardsmark. (Note: timeframe and hours are as proposed in the RFP.) The time frame under this resolution varies by [four] months from the time frame published in the RFP.”

The Board’s Budget and Finance Committee (Finance Committee) gave its approval at a public hearing on April 9.

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Bluebook (online)
184 Cal. App. 4th 1003, 109 Cal. Rptr. 3d 107, 2010 Cal. App. LEXIS 701, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cypress-security-llc-v-city-and-county-of-san-francisco-calctapp-2010.