Crutchfield v. District of Columbia Department of Employment Services

District of Columbia Court of Appeals·Decided September 10, 2026·No. 24-AA-1000 & 24-AA-2024·Published

Opinion

Notice: This opinion is subject to formal revision before publication in the Atlantic and Maryland Reporters. Users are requested to notify the Clerk of the Court of any formal errors so that corrections may be made before the bound volumes go to press.

DISTRICT OF COLUMBIA COURT OF APPEALS Nos. 24-AA-1000 & 24-AA-2024 TERESA CRUTCHFIELD, PETITIONER, V.

DISTRICT OF COLUMBIA DEPARTMENT OF EMPLOYMENT SERVICES, RESPONDENT, and

CAROLYN BOONE LEWIS HEALTH CENTER and

AIG CLAIMS SERVICES,

INTERVENORS/CROSS-PETITIONERS.

On Petitions for Review of an Order of the District of Columbia Department of Employment Services Compensation Review Board (2024-CRB-000034)

(Argued December 16, 2025 Decided September 10, 2026)

Brandon Hancock, with whom William J. Lightfoot was on the brief, for petitioner.

Graham E. Phillips, Deputy Solicitor General, with whom Brian L. Schwalb, Attorney General for the District of Columbia, Carolyn S. Van Zile, Solicitor General, and Ashwin P. Phatak, Principal Deputy Solicitor General, filed a Statement in Lieu of Brief, for respondent.

Jillian M. Petrella for intervenors/cross-petitioners.

Benjamin E. Douglas filed a brief on behalf of Teamsters Local 639 as amicus curiae.

David J. Kapson and Kevin H. Stillman filed a brief on behalf of the Trial Lawyers Association of Metropolitan Washington, D.C. as amicus curiae.

Mark H. Dho filed a brief on behalf of the Washington Metropolitan Area Transit Authority as amicus curiae.

Matthew E. Fioravante filed a brief on behalf of the Association of Compensation Insurance Attorneys as amicus curiae.

Before BLACKBURNE-RIGSBY, Chief Judge, HOWARD, Associate Judge, and GLICKMAN, Senior Judge.

Opinion for the court by Senior Judge GLICKMAN.

Dissenting Opinion by Associate Judge HOWARD at page 23.

GLICKMAN, Senior Judge: Petitioner Teresa Crutchfield is a former employee of the Carolyn Boone Lewis Health Center (Carolyn Boone). She ceased working there in December 2012. In 2022, almost a decade later, Ms. Crutchfield applied for disability compensation and medical benefits under the District of Columbia Workers’ Compensation Act, D.C. Code § 32-1501 et seq. She based this application on an injury she had sustained while working at Carolyn Boone in 2011, for which her employer and its insurer had provided benefits voluntarily, without an award, until 2015. After a hearing, an Administrative Law Judge (ALJ) denied the application as untimely under D.C. Code § 32-1514(a). These petitions for review

are from the affirmance of that denial by the Compensation Review Board (CRB). For the following reasons, we uphold the CRB’s determination. Our decision renders it unnecessary for us to consider the alternative grounds for upholding that determination proffered by intervenors.

I.

We consider the facts material to these review petitions, as found by the ALJ and accepted by the CRB, not to be in serious dispute. In summary, Ms. Crutchfield was employed by Carolyn Boone as a certified nursing assistant. On March 18, 2011, she sustained a work-related injury to her lower back while lifting a large patient to help him move between a shower bed and a regular bed. Carolyn Boone filed a timely report of Ms. Crutchfield’s injury six days later. On November 8, 2011, Ms. Crutchfield filed a claim for workers’ compensation benefits with the Department of Employment Services Office of Workers’ Compensation (OWC). Up to this point, Carolyn Boone had paid Ms. Crutchfield disability compensation and medical benefits voluntarily, and it continued to do so after she filed her November 2011 claim. Because Carolyn Boone did not dispute Ms. Crutchfield’s entitlement to those benefits, no hearing was held to establish her right to them and no formal award was made.

Ms. Crutchfield received medical care for her back injury, participated in physical therapy, and underwent employer-arranged independent medical evaluations (IMEs). In August 2012, a physician who performed what was then the most recent IME opined that Ms. Crutchfield could return to full-time sedentary “light duty” subject to restrictions on activity involving bending, climbing, and lifting more than twenty-five pounds. Carolyn Boone offered Ms. Crutchfield what was supposed to be a full-time light duty assignment that complied with the recommended restrictions, and she returned to work. However, as the ALJ subsequently found, Ms. Crutchfield’s new position was not consistent with those restrictions, for it required her, among other things, to carry large boxes weighing more than twenty-five pounds up and down staircases several times a day.

Ms. Crutchfield complained to Carolyn Boone’s human resources department that her duties were causing her significant back pain, but she was told she had to continue in the position she had been assigned. Not long afterward, she suffered a fall at work while carrying boxes down the stairs. That was Ms. Crutchfield’s last day on the job; in September 2012, her treating orthopedic surgeon took her off work for medical reasons, stating that “there is no light duty job so [Ms. Crutchfield] will not be working at this stage.”

Three months later, on December 13, 2012, Carolyn Boone sent Ms.

Crutchfield a letter again offering her full-time, sedentary “light duty work.” The letter specified that this work would be compliant with the restrictions on her physical activity called for in her IME. Ms. Crutchfield declined the offer, however. Consequently, on December 21, 2012, Carolyn Boone issued a Notice of Final Payment of Compensation Payments and a Notice of Controversion. These notices stated that Carolyn Boone was ending Ms. Crutchfield’s workers’ compensation payments as of December 20, 2012, based on her failure to return to work in the light duty position she had been offered. 1

From the date of her injury in 2011 until the Notice of Final Payment, Ms.

Crutchfield received $34,011.92 in temporary total disability (TTD) compensation. She has received no additional wage-loss payments. The Controversion Notice advised Ms. Crutchfield that if she disagreed with the denial of further compensation, she could apply for a hearing before the OWC and, in the interim, she could participate in an informal conference with a claims examiner to explore

1 See D.C. Code § 32-1508(3)((V)(iii) (stating, in pertinent part, that “[i]f the employee voluntarily limits his or her income or fails to accept employment commensurate with the employee’s abilities, the employee’s wages after the employee becomes disabled shall be deemed to be the amount the employee would earn if the employee did not voluntarily limit his or her income or did accept employment commensurate with the employee’s abilities.”).

whether the disagreement could be resolved. Ms. Crutchfield, who was represented by counsel, requested and attended such a conference in February 2013. The examiner reportedly issued a memorandum of informal conference in April 2013. That memorandum is not in the administrative record on appeal, but Ms. Crutchfield’s brief to this court states (and Carolyn Boone does not dispute) that the examiner found her to be entitled to the continuation of the temporary total disability benefits she had been receiving. Carolyn Boone did not accede to this recommended resolution, however.

Ms. Crutchfield then reportedly requested a formal hearing on the cutoff of her disability compensation. (We have not found this request in the administrative record on appeal.) However, for reasons that have not been elucidated in the record, and that are now said by the parties to this appeal to be unknown, a formal hearing to adjudicate Ms. Crutchfield’s entitlement to a resumption of disability compensation was never scheduled. 2 All we know is that, for the next several years, Ms. Crutchfield herself did not pursue and apparently abandoned any challenge at all to the cutoff of her disability compensation; she did nothing to assert a claim or

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