Crossroads Mgmt., LLC v. Ridgway

Washington Supreme Court·Decided December 21, 2023·No. 101,329-9·Published·Cited by 1 cases

Opinion

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FILE THIS OPINION WAS FILED FOR RECORD AT 8 A.M. ON

DECEMBER 21, 2023

IN CLERK’S OFFICE SUPREME COURT, STATE OF WASHINGTON DECEMBER 21, 2023 ERIN L. LENNON

SUPREME COURT CLERK

IN THE SUPREME COURT OF THE STATE OF WASHINGTON

CROSSROADS MANAGEMENT, LLC, )

)

Plaintiff, ) No. 101329-9 )

v. ) En Banc )

)

LACY K. RIDGWAY (formerly Lacy )

Caldwell) and MATTHEW RIDGWAY, ) Filed: December 21, 2023 )

husband and wife, )

Respondents, )

CARL and SUZAN LEWIS, husband )

and wife, )

)

Petitioners. )

STEPHENS, J.—This case asks us to address important procedural aspects of the Superior Court Civil Arbitration Rules (SCCARs) and how those rules impact a litigant’s ability to appeal a prearbitration order granting partial summary judgment.

Carl and Suzan Lewis sued their landlords, Lacy and Matthew Ridgway, for violating the Residential Landlord-Tenant Act of 1973 (RLTA), ch. 59.18 RCW, including by intentionally withholding a portion of their security deposit. If proved, this claim would entitle the Lewises to a return of their full security deposit plus double damages and attorney fees and costs. The Ridgways moved for partial

Crossroads Management, LLC v. Ridgway et al., No. 101329-9 summary judgment on the Lewises’ “intentionally withholding” claim, which the trial court granted. This left only the Lewises’ claim for a return of the principal sum of their deposit.

After failed settlement negotiations, the parties proceeded to arbitration pursuant to the SCCARs. The arbitrator awarded the Lewises the entirety of their security deposit and awarded attorney fees to the Ridgways under the small claims statute, RCW 4.84.250-.300. Seeking to appeal the order granting partial summary judgment and the fee award, the Lewises sought a trial de novo. They filed their trial de novo request, using an outdated court form that did not provide a line for parties to personally sign the request as required under the court rules and the arbitration statute. The trial court permitted the trial de novo despite the Lewises’ lack of compliance, but the Court of Appeals reversed, reasoning that the statute and the SCCARs require strict compliance. The Court of Appeals did not reach the merits of the Lewises’ appeal, holding the trial de novo was a nullity and remanding for the trial court to enter judgment on the arbitration award and assess attorney fees and costs. We granted review.

We affirm the Court of Appeals and hold that the Lewises failed to properly request a trial de novo because they did not personally sign the request as required by the court rule and the arbitration statute. Because the sole means to appeal following an adverse arbitration award is through a trial de novo, the Lewises cannot

Crossroads Management, LLC v. Ridgway et al., No. 101329-9 independently appeal the adverse summary judgment order. We reverse the lower courts’ attorney fees awards, which failed to consider all of the statutory grounds under which fees may be awarded, and remand to the trial court for further consideration of both parties’ fee requests.

FACTS AND PROCEDURAL HISTORY In May 2015, the Lewises moved into a house owned by the Ridgways and managed by Crossroads Management. As a condition for renting the property, the Lewises paid a $1,695 refundable security deposit. The Lewises and an agent of Crossroads, Calvin Smith, conducted a walk-through of the property and recorded the property’s condition on a checklist. When the Lewises vacated the property in May 2018, Smith and the Lewises did a move-out walk-through. The Ridgways did not attend. Smith and the Lewises signed a move-out checklist, indicating that the property was in the same condition as it had been at move-in. Smith informed the Lewises that they would be refunded their full security deposit.

Four days later, the Ridgways visited the property and found substantial damage that Smith had not documented on the move-out checklist. The Ridgways instructed Crossroads to deduct the repair costs from the Lewises’ security deposit. Crossroads complied over Smith’s objection. After repairing the damage, the Ridgways e-mailed Crossroads invoices and receipts for repairs totaling $1,526.01. Crossroads mailed the statement of damages and a deposit refund check of $158.99

Crossroads Management, LLC v. Ridgway et al., No. 101329-9 to the Lewises on June 12, 2018—exactly 21 days after the Lewises left the property. The Lewises immediately returned the check to Crossroads, disputing the charges listed in the damage statement.

Crossroads filed an interpleader action and deposited $1,695 from its trust account into the court’s registry. The Lewises answered the interpleader and filed a cross claim against the Ridgways, alleging the Ridgways violated RCW 59.18.280 by intentionally sending “an improper explanation and itemization of charges against the deposit to justify the improper partial refund.” Clerk’s Papers (CP) at 45. That statute requires a landlord to provide a tenant “a full and specific” damage statement “together with the payment of any refund due the tenant” pursuant to the lease agreement within 21 days 1 after the tenant moves out. RCW 59.18.280. If the landlord fails to do so, the tenant is entitled to their full deposit and, in some circumstances, double damages. Id. The Lewises sought to recover their full deposit as well as $3,390 in punitive damages pursuant to RCW 59.18.280, and reasonable attorney fees and costs pursuant to chapter 59.18 RCW and RCW 4.84.250-.300.

Before answering the cross claim, the Ridgways offered the Lewises the full amount of their deposit in exchange for dismissal. The Lewises did not respond to this settlement offer. About a month later, the Ridgways sent another settlement

1 The legislature has now increased this deadline to 30 days. LAWS OF 2023, ch. 331, § 4(1)(a).

Crossroads Management, LLC v. Ridgway et al., No. 101329-9 offer pursuant to RCW 4.84.250-.300 in the principal amount of $1,800. The Lewises rejected this offer, noting it failed to include attorney fees and costs. A day later, the Ridgways offered $2,800 to settle the case, which expressly included $1,000 in attorney fees and costs. The Lewises again rejected the offer.

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