Cotterell v. General Motors LLC

CourtDistrict Court, D. Connecticut
DecidedDecember 18, 2019
Docket3:19-cv-00822
StatusUnknown

This text of Cotterell v. General Motors LLC (Cotterell v. General Motors LLC) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cotterell v. General Motors LLC, (D. Conn. 2019).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT

DEBBI COTTERELL,

Plaintiff, No. 3:19-cv-822 (MPS)

v.

GENERAL MOTORS LLC; GENERAL MOTORS FINANCIAL COMPANY, INC. d/b/a GM FINANCIAL LEASING; RICHARD CHEVROLET, INC.; and H & L December 18, 2019 CHEVROLET, INC.,

Defendants.

RULING ON MOTIONS TO DISMISS

Pro se plaintiff Debbi Cotterell brought this action on May 29, 2019 against General Motors LLC (“GM”); ACAR Leasing Ltd. d/b/a GM Financial Leasing1 (“GM Financial”); Richard Chevrolet, Inc. (“Richard Chevrolet”); and H & L Chevrolet, Inc. (“H & L”) (together, “Defendants”). ECF No. 1. She filed an amended complaint against these four Defendants on July 19, 2019, alleging that they leased her a defective vehicle, which caused a power steering failure in September 2016 that injured her shoulder, and that they failed to repair the problem, refused to provide a different vehicle for the remainder of her lease, unfairly repossessed the vehicle when she stopped making lease payments, and then misleadingly reported the repossession to credit reporting agencies. Am. Compl., ECF No. 29. Her Amended Complaint alleges product liability, negligence, fraud, breach of express warranty, breach of implied warranty of merchantability, lender liability, and violations of state and federal statutes.

1 Ms. Cotterell incorrectly named “General Motors Financial Company, Inc. d/b/a GM Financial Leasing” as a defendant in her action. ECF Nos. 1, 29. GM Financial has stated in its filings that the entity’s proper name is ACAR Leasing Ltd. d/b/a GM Financial Leasing. ECF No. 32 at 1 n.1. Defendants moved to dismiss the Amended Complaint under Fed. R. Civ. P. 12(b)(1) and 12(b)(6) on August 1, 2019 and August 2, 2019. ECF Nos. 31, 34, 35, 39. Ms. Cotterell filed briefs in opposition to each motion. ECF Nos. 43, 44, 45, 46. Defendant H & L filed a reply. ECF No. 47. For the reasons below, the Court GRANTS the motions to dismiss without prejudice to Ms. Cotterell’s bringing her state law claims in state court and, in the case of her

FCRA claim and one related state law claim she might choose to bring, to repleading those claims in this court. I. BACKGROUND Ms. Cotterell’s Amended Complaint makes the following factual allegations, which I accept as true for purposes of this motion. On August 10, 2015 Plaintiff Debbi Cotterell (along with Timothy Smith) leased a 2015 Chevrolet Impala sedan from Defendant Richard Chevrolet, a business located in Cheshire, Connecticut. Am. Compl., ECF No. 29 ¶¶ 17–19; see also Motor Vehicle Lease, ECF No. 32-1 at 1.2 Ms. Cotterell reviewed advertising materials regarding the 2015 Impala before her decision to lease; Richard Chevrolet marketed the vehicle as “safe and

reliable” and she leased the vehicle “believing [it] was free of any defects.” Id. ¶19. On September 11, 2016, Ms. Cotterell was driving the vehicle when a “Steering Failure message

2 As discussed below, I consider both Ms. Cotterell's Amended Complaint and documents incorporated by reference in the complaint in deciding this motion to dismiss. See Chambers v. Time Warner, 282 F.3d 147, 152–53 (2d Cir. 2002) (For Rule 12(b) motions, “the complaint is deemed to include any written instrument attached to it as an exhibit or any statements or documents incorporated in it by reference. Even where a document is not incorporated by reference, the court may nevertheless consider it where the complaint relies heavily upon its terms and effect, which renders the document integral to the complaint.” (internal citations and quotation marks omitted)). Here, I consider the Lease, ECF No. 32-1, which is attached to GM Financial’s motion to dismiss and to which the Amended Complaint refers. E.g., Am. Compl., ECF No. 29 ¶ 19 (“The Plaintiff leased the 2015 Impala believing the vehicle was free of any defects.”). The document confirms that Ms. Cotterell did, in fact, lease the vehicle, rather than “purchase[]” it, as her Amended Complaint sometimes states. E.g., Am. Compl., ECF No. 29 ¶ 18. popped up on the dashboard.” Id. ¶ 21. She drove to a nearby Autozone and then to H & L Chevrolet, a Chevrolet dealership in Darien, Connecticut. En route, “the steering began to gradually lock up which made steering difficult.” Id. ¶¶ 22–23. She left the vehicle at H & L, and the next day a service member notified her that her power steering failed because she had two nails in her front tires. Id. ¶ 25. She gave H & L permission to repair the tires, the suspension,

and the steering issue, and she picked up the vehicle on September 12, 2016. Id. The H & L service member “did not mention anything about known steering failures in the 2015 Chevy Impala or any General Motors vehicles.” Id. On September 14, 2016, Ms. Cotterell was driving the vehicle when the “Power Steering Failure message popped up on the dashboard again.” Id. ¶ 26. It became very difficult to “move and maneuver” the vehicle, and “[a]t one point, her arm got twisted around in the steering wheel.” Id. She brought the vehicle back to H & L the next day, September 15, and also “contacted General Motors Corporate office to complain about the issue she was having with [the] 2015 Impala and the pain she had in her shoulder.” Id. ¶¶ 26–27. Per instructions from

General Motors, H & L replaced the “Power Steering Rack” in the vehicle and returned it to Ms. Cotterell on September 21, 2016. Id. ¶ 27. Following the September 14, 2016 steering incident, Ms. Cotterell had “pain in her right shoulder.” Id. ¶ 28. She sought medical treatment on September 16, but the pain persisted despite “cortisone injection[s]”. Id. A week later, the doctor ordered an MRI, which “showed a partial rotator cuff tear as well as Impingement syndrome.” Id. Even with physical therapy, Ms. Cotterell’s “pain was severe and [she] could not sleep at night,” and her condition did not improve. Id. Eventually, Ms. Cotterell had an arthroscopic subacromial decompression surgery to repair her partial cuff tear on December 27, 2016. Id. For months, even though she continued physical therapy, she continued to experience “severe pain” and “developed a substance abuse problem and started to self-medicate herself with street drugs.” Id. ¶ 29. She suffered “emotionally, mentally, physically and financially” and “suffered loss of consortium with [her] spouse.” Id. After the steering incidents, Ms. Cotterell also contacted General Motors and “there was

a claim opened because of the injury.” Id. ¶ 30. She also contacted General Motors Financial Leasing (“GM Financial”), to which Richard Chevrolet had assigned the lease, and asked it “to release her out of the Lease Agreement with a new vehicle until her lease term was up. GM Financial refused.” Id. ¶ 31; see ECF No. 32-1 at 3 (listing “ACAR Leasing Ltd.” as the “Assignee” of the Lease); ECF No. 32 at 1 n.1 (GM Financial explaining that its proper entity name is “ACAR Leasing Ltd. d/b/a GM Financial Leasing”). Ms. Cotterell continued to make monthly lease payments on the vehicle so as not to damage her credit score, but she “called GM Financial monthly complaining” and filed a complaint “through their website under Contact Us – Complaints,” but never received a response. Id. ¶ 32. In September 2017, Ms. Cotterell ceased

making monthly lease payments, hoping to “get someone’s attention.” Id. ¶ 33. GM Financial “started to make harassing phone calls to Plaintiff on [her] cell phone and work phone,” including the “main operator[’]s phone” at her workplace, even though she “told GM Financial that she was not allowed to receive debt collection calls at her place of employment.” Id. GM Financial “continues to send correspondences and/or statements to Plaintiff requesting settlement and[/]or payment of debt.” Id. Ms.

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