Costanzo v. Nationwide Mutual Insurance

832 N.E.2d 71, 161 Ohio App. 3d 759, 2005 Ohio 3170
CourtOhio Court of Appeals
DecidedJune 24, 2005
DocketNo. C-040482.
StatusPublished
Cited by16 cases

This text of 832 N.E.2d 71 (Costanzo v. Nationwide Mutual Insurance) is published on Counsel Stack Legal Research, covering Ohio Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Costanzo v. Nationwide Mutual Insurance, 832 N.E.2d 71, 161 Ohio App. 3d 759, 2005 Ohio 3170 (Ohio Ct. App. 2005).

Opinions

Gorman, Judge.

{¶ 1} Plaintiffs-appellants, Dominic Costanzo and Ronald Kallam, the representatives of a class of independent-contractor insurance agents (collectively, the *762 “agents”) under an exclusive contract with the defendants-appellees 1 (collectively, “Nationwide”), brought this declaratory-judgment class action 2 seeking a declaration of their rights in the ownership of the names and other information of Nationwide’s policyholders. Policyholder information is a valuable asset necessary for anticipating the future financial and insurance needs of Nationwide’s customers. Upon cross-motions for summary judgment, the trial court declared that, pursuant to a 2001 agreement executed by the parties, policyholder information entered into Nationwide’s computer system was proprietary to Nationwide. We affirm the judgment of the trial court because (1) under the common law of agency, the policyholder information was the property of Nationwide, (2) the language of the agreement was sufficiently clear to evidence a conveyance of ownership to Nationwide, and (3) the conveyance was supported by consideration.

Facts

{¶ 2} The certified class consists of about 500 insurance agents selling policies of insurance exclusively for Nationwide under a 1987 Agent’s Agreement or a similar Corporate Agency Agreement. The Agent’s Agreement provides that the agents are independent contractors working exclusively for Nationwide in the sale and service of its insurance policies. The agents are paid by commission, and the agency relationship is terminable at will by either party.

{¶ 3} This action was filed in response to Nationwide’s requirement that all Ohio agents sign a new “Systems Service & Computer Agreement” (the “Computer Agreement”) effective January 5, 2001. 3 The Computer Agreement identified the parties’ rights and responsibilities under a new computer system installed by Nationwide to communicate with its agents and to store and retrieve policyholder and other insurance information. The Computer Agreement further required Nationwide to provide the agents with servers, routers, software, and documentation for the system. Nationwide supported and repaired the system. The agents were billed $100 per month as a service fee. A refusal to sign the Computer Agreement or its termination also terminated the Agent’s Agreement and ended an agent’s relationship with Nationwide.

*763 {¶ 4} The Computer Agreement identified the duties and the rights of the parties as to policyholder information entered into the new system. Paragraph nine stated, “At all times, the Nationwide System and policyholder data will remain the property of the Company and will be subject to the Company’ [sic] privacy policies. You agree not to copy, disclose, publish, release, transfer, or otherwise make available any hardware, software, manuals, and related documentation provided by Nationwide, and all policyholder information, in any form, to any person other than your employees or service personnel you select to work on your System. You also agree that the Nationwide System (hardware, software, manuals, policyholder information and related documentation) are [sic] the property of and proprietary to, Nationwide or Nationwide’s third party vendors, and further agree to protect the Nationwide System (hardware, software, manuals, and related documentation) or any part thereof, from unauthorized use or disclosure.”

{¶ 5} While the Computer Agreement did not address the ownership of policyholder information not stored or transmitted by the Nationwide computer system, it clearly indicated that to continue to sell and service Nationwide insurance policies, the agents were required to employ the Nationwide computer system and to execute the Computer Agreement. In essence, all policyholder information in the agents’ possession that was required to sell and service insurance policies had to be entered into the system.

{¶ 6} The agents by their declaratory-judgment action asked the trial court to declare that the Computer Agreement required agents to execute the Computer Agreement and to “transfer ownership” of policyholder-information assets to Nationwide without consideration. They sought a declaration that they owned the policyholder information. The trial court declared the rights of the parties under the Agent’s Agreement and the Computer Agreement and concluded that the agreements unambiguously vested the ownership of the policyholder information in Nationwide.

{¶ 7} In their sole assignment of error, the agents contend that the trial court erred in entering summary judgment against them, because the intent of the Computer Agreement was ambiguous and did not unequivocally transfer ownership of the policyholder information to Nationwide, because the Agreement was not supported by consideration, and because it was an unenforceable noncompetition agreement.

Policyholder Information

{¶ 8} “Policyholder information is the particular customer information that is vital to both insurance companies and insurance agents because it provides, among other things, the details of a policyholder’s past transactions and possible *764 future needs.” (Footnotes omitted.) Freeman & Eggert, Exploration of Policyholder Information Ownership Rights Under the Three Existing Insurance Agency Systems in the United States (2002), 32 W.New Eng.L.Rev. 409, 409-410. It is typically obtained by the agent. It includes the date of a policy’s expiration, the amount of coverage, the premiums to be paid, the property covered, and the other terms of an insurance policy. It also includes a variety of personal information about the insured that would be difficult or costly to obtain by other means. See Regan, Agent Discretion and the Choice of Insurance Marketing System (1996), 39 J.Law & Econ. 637, 639.

{¶ 9} Policyholder information is a valuable asset necessary “for the purpose of soliciting continued or future patronage.” Cleary, Core Deposit Base: Goodwill or Not Goodwill — Is That the Question? (1990), 39 Cath.U.L.Rev. 795, 825. Given a shrinking market for insurance sales, policyholder information is a “vital marketing and sales tool[ ]” for both insurance companies and insurance agents. Freeman & Eggert, 32 W.New Eng.L.Rev. at 410. In this declaratory-judgment action, the agents and Nationwide contested the ownership of policyholder information collected largely by the agents and then placed into Nationwide’s computer system.

Standard of Review

{¶ 10} The trial court resolved the issues on cross-motions for summary judgment. The parties’ election to address the issues by cross-motions for summary judgment demonstrated that both parties believed that no genuine issue of material fact was in dispute and that the court was free to review the contracts and to render a decision as a matter of law. See Cincinnati v. Ohio Council 8, Am. Fedn. of State, Cty. & Mun. Emp., AFL-CIO (1994), 93 Ohio App.3d 162, 164, 638 N.E.2d 94.

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Bluebook (online)
832 N.E.2d 71, 161 Ohio App. 3d 759, 2005 Ohio 3170, Counsel Stack Legal Research, https://law.counselstack.com/opinion/costanzo-v-nationwide-mutual-insurance-ohioctapp-2005.