Costa v. Whirlpool Corporation

CourtDistrict Court, D. Delaware
DecidedMarch 21, 2025
Docket1:24-cv-00188
StatusUnknown

This text of Costa v. Whirlpool Corporation (Costa v. Whirlpool Corporation) is published on Counsel Stack Legal Research, covering District Court, D. Delaware primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Costa v. Whirlpool Corporation, (D. Del. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF DELAWARE

STACY COSTA, et al, ) ) Plaintiffs, ) ) v. ) C.A. No. 24-188 (MN) ) WHIRLPOOL CORPORATION, ) ) Defendant. )

MEMORANDUM OPINION

Scott M. Tucker, CHIMICLES SCHWARTZ KRINER & DONALDSON-SMITH LLP, Wilmington, DE; Timothy N. Mathew, Zachary P. Beatty, Alex M. Kashurba, Marissa N. Pembroke, CHIMICLES SCHWARTZ KRINER & DONALDSON-SMITH LLP, Haverford, PA; Peter Bradford deLeeuw, DELEEUW LAW LLC, Wilmington, DE; Daniel C. Levin, Nicholas J. Elia, LEVIN SEDRAN & BERMAN, Philadelphia, PA; D. Aaron Rihn, Sara Watkins, ROBERT PEIRCE & ASSOCIATES, Pittsburgh, PA; Nicholas A. Migliaccio, Jason S. Rathod, MIGLIACCIO & RATHOD LLP, Washington, DC – Attorneys for Plaintiffs

Bartholomew J. Dalton, Michael C. Dalton, DALTON & ASSOCIATES, P.A., Wilmington, DE; Andrew M. Unthank, Jennifer Simon, WHEELER TRIGG O’DONNELL LLP, Denver, CO – Attorneys for Defendant.

March 21, 2025 Wilmington, Delaware NOREIKA, U.S. DISTRICT JUDGE: Presently before the Court is Defendant Whirlpool Corporation’s (“Whirlpool” or “Defendant”) motion to dismiss the Second Amended Class Action Complaint (“Complaint”) for failure to state a claim. (D.I. 39, 42). For the reasons set forth below, the motion is GRANTED- IN-PART and DENIED-IN-PART. I. BACKGROUND A. Plaintiffs This is a putative class action initiated by 14 individuals: Ryan Butler, Stacy Costa, Mark Gandara, Melanie Fiorucci, Nathaniel Guerrero, David Hayden, Patrick Kempf, Lamont Kincaid, Leslie LaManna, Wallace McDuffey, Timothy Middlebrooks, Missy Robinson, Misty Rombach, and Kristen Tata (together, “Plaintiffs” or “Named Plaintiffs”). (D.I. 39 9] 26-123). According to the Complaint, each of the Named Plaintiffs bought a Whirlpool refrigerator between December 2019 and April 2022 (“the Class Period”). (/d.). They made their purchases from third- party retailers, such as Best Buy, Costco, Lowe’s, Home Depot, and Appliance Rehab. (/d. { 27, 33, 40, 59, 104). Whirlpool provided each purchaser with an express one-year manufacturer’s warranty (“the Limited Warranty”). (Ud. 9 757, 784). Plaintiffs allege that the refrigerators they bought contain a defect: the wiring that runs from the body of the refrigerator into the door panel “breaks in a short time with normal use, rendering the ice maker, ice dispenser, water dispenser, and/or door control panel useless.” (Id. 1). This is purportedly due to the repetitive flexion of the wires during the routine opening and closing of the refrigerator doors. (/d. J] 4-6). As result, Plaintiffs say they are unable to use the ice maker, water dispenser, and electronic control panel — key functions for which they expressly bargained. (/d. J§14-19). Named Plaintiffs purport to bring this lawsuit on behalf of

themselves and all “consumers who purchased certain side-by-side or French-door style Whirlpool-, Maytag-, KitchenAid-, JennAir-, Amana-, and Kenmore-branded refrigerators manufactured by Defendant with in-door control panels, ice makers, ice dispensers, and water dispensers that contain defective wiring” (“the Class Refrigerators”). (Id. ¶ 1). They seek to

represent a nationwide class and 11 state subclasses from Arizona, California, Florida, Illinois, Massachusetts, Michigan, Missouri, Nevada, New Jersey, North Carolina, and Tennessee. (Id. ¶ 299). B. Defendant Defendant Whirlpool is a Delaware corporation with a principal place of business in Michigan. (Id. ¶ 124). According to the Complaint, Whirlpool is a global designer, manufacturer, retailer, and marketer of home appliances, with brands such as KitchenAid, Maytag, and Jenn-Air, which are sold in all 50 U.S. states. (Id. ¶ 125). C. The Complaint’s Allegations The Complaint principally alleges fraud: that Whirlpool knew about the defective wiring in the refrigerators but nonetheless “continued to market and sell defective Class Refrigerators

while misrepresenting their quality and features and omitting and otherwise failing to disclose the known Defect.” (Id. ¶ 18). In support, Plaintiffs make three categories of core allegations: (1) that Whirlpool made certain misrepresentations in its advertising during the putative Class Period about the quality and functionality of the allegedly defective refrigerators; (2) that Whirlpool had a duty to disclose the known defect but omitted to do so; and (3) that Whirlpool knew about the alleged defect prior to selling each of the Named Plaintiffs their refrigerators. (Id. ¶¶ 136-45, 163-69, 294-298). The Court summarizes each group as follows. 1. Whirlpool’s Alleged Misrepresentations The Complaint alleges that Whirlpool and its retail partners issued “false and misleading advertisements” about the refrigerators’ features on consumer-facing websites and in retail stores. (D.I. 39 ¶ 136). These advertisements are alleged to describe the “Exterior Ice and Water Dispenser[s]” as “Key Features,” which “let[] you access fresh filtered water and ice without

opening the refrigerator door using dual pad dispensers.” (Id. ¶¶ 137-141). Plaintiffs similarly take issue with Whirlpool’s marketing statements that the refrigerator’s “ice maker churns out all the ice cubes you need, all year round,” and that the consumer “[need not] worry about refilling ice trays with this pre-installed ice maker [because it] makes sure you always have plenty of ice on hand.” (Id. ¶ 14). In short, Plaintiffs allege that Whirlpool’s representations about the functionality of the ice and water dispensers are false and misleading because, in actuality, those features do not work properly. (Id. ¶ 16). 2. Whirlpool’s Alleged Knowledge, Omissions, and Duty to Disclose Plaintiffs also assert that “Whirlpool knew but omitted, suppressed, and concealed that its Class Refrigerators were defective,” which “w[as] material because [it] directly impacted the value

of the Class Refrigerators.” (Id. ¶¶ 144, 145, 209, 571, 677). Named Plaintiffs claim that, but for these material omissions, they “would have either not purchased the refrigerator or purchased it for a substantially lower price.” (Id. ¶¶ 31, 37, 43). According to Plaintiffs, there is “a long history of [consumer] reports of the Defect going back to at least 2012.” (Id. ¶ 194). The Complaint provides examples of 375 consumer complaints, comprised of poor-review online posts and complaints to the U.S. Consumer Product Safety Commission (“CPSC”). (See, e.g., id. ¶¶ 189- 92). In addition to the consumer reports, Plaintiffs allege that “Whirlpool’s industry-standard testing of the Class Refrigerators would have necessarily revealed the Defect before [the] Refrigerators were offered for sale.” (Id. ¶¶ 163-69). Consequently, the Complaint asserts that “Whirlpool had a duty to disclose the Defect because it had superior and exclusive knowledge of the Defect.” (Id. ¶ 373). For their own part, most of the Named Plaintiffs allege that they conducted “extensive

research” before purchasing their appliances, including conducting in-person product comparisons, reading “Consumer Reports and consumer reviews,” “review[ing] information regarding the refrigerator,” and engaging in other “online research.” (Id. ¶¶ 28, 34, 54, 112). D. Procedural History Plaintiffs initiated this case by complaint on February 12, 2024, followed by the First Amended Complaint on April 9, 2024. (D.I. 1, 23). On June 28, 2024, Plaintiffs filed the Second Amended Class Action Complaint, operative here, asserting 32 claims for violations of state consumer protection statutes, common law fraud, breaches of warranty, unjust enrichment, negligent misrepresentation, and violation of the Magnuson-Moss Warranty Act, 15 U.S.C. §§ 2301 et seq. (D.I. 39). On August 8, 2024, Whirlpool moved to dismiss. (D.I. 42).

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