COURT OF APPEALS OF VIRGINIA UNPUBLISHED
Present: Judges Chaney, Callins and White
CORPORATE OPERATIONS, d/b/a SUNRISE SENIOR LIVING, ET AL. MEMORANDUM OPINION* BY v. Record No. 0103-23-2 JUDGE KIMBERLEY SLAYTON WHITE DECEMBER 12, 2023 ELIZABETH NASSAR
FROM THE VIRGINIA WORKERS’ COMPENSATION COMMISSION
(Scott C. Ford; Kwabena A. Akowuah; Ford Richardson, P.C., on briefs), for appellants. Appellants submitting on briefs.
(W. David Falcon, Jr.; Ackerman & Falcon, LLP, on brief), for appellee. Appellee submitting on brief.
Sunrise Senior Living (Sunrise) appeals the Commission’s judgment awarding Elizabeth
Nassar temporary total disability benefits and lifetime medical benefits for a “right foot/ankle and
back injury.” Sunrise argues that Nassar failed to prove a compensable injury to her back that was
causally related to the alleged workplace accident. Sunrise also argues that the Commission erred
by concluding that Nassar’s claim did not seek compensation for pre-existing back injuries arising
from a 2017 motor vehicle accident while simultaneously granting an “overly broad” award for
injuries to her “whole back,” including parts of her back injured in 2017. Finally, Sunrise argues
that the Commission erred by finding that Nassar provided “timely notice of her back injury” and
that Sunrise was “not prejudiced” thereby. Finding no error, we affirm the Commission’s judgment.
* This opinion is not designated for publication. See Code § 17.1-413(A). BACKGROUND
In 2017, Elizabeth Nassar was in a motor vehicle accident that caused “some fractures” in
her back and left wrist. The injuries caused pain on the right side of Nassar’s back. Dr. Rodney
Dade, an orthopedist, treated Nassar for “left and right low back pain.” According to Dr. Dade’s
notes from an appointment three days after the accident, Nassar reported pain and discomfort
“throughout the right lumbar spine with radiation to the right SI joint.” Dr. Dade ordered physical
therapy and lumbar injections to manage the pain and, under Dr. Dade’s care, Nassar experienced
slow but steady improvement. At an appointment on October 30, 2019, she received trigger point
injections at the “primary pain generator site”; Dr. Dade noted that her balance, gait, and posture
were normal despite moderate tenderness along her lower lumbar facets during palpitation.
On December 4, 2019, Nassar was working as an executive assistant for Sunrise’s Chief
Information Officer, Michael Summers. As Nassar walked across a “bridge” in Sunrise’s courtyard,
she stepped on a “slick spot” and her right foot “rolled.” Her body “propelled forward,” and she
grabbed a door handle to keep from falling on the ground. She felt immediate pain in her right foot,
ankle, and heel; and a “bit” of new pain in her back.
A few hours later, Nassar emailed Summers that she had “slipped outside in the courtyard”
and “something [was] not normal with [her] right foot.” She wrote that she had requested that her
doctor provide a prescription for an x-ray, but that she still wanted to visit an urgent care facility that
evening. Although Nassar did not inform Summers of her back pain in the email, she later
explained that the back pain was minor when she wrote the email because she had taken pain
medication. Nassar also reported the accident to Carol Tucker, Sunrise’s Vice President of
Technology, and expressly told her that she was feeling back pain. Tucker agreed that Nassar
should see a doctor.
-2- Nassar sought treatment at an urgent care facility; by the end of the urgent care appointment,
she complained that her back pain was excruciating. The next day, Dr. Mark Hartley evaluated
Nassar’s right ankle, prescribed a boot and crutches, and wrote a note placing Nasser on “no-work
duty” for two weeks.
Two days after the accident, Nassar went to a previously scheduled appointment with
Dr. Dade, the treating physician for Nassar’s prior back injury. Dr. Dade’s notes reflect that Nassar
“had previous right lumbar pain” but that she presented a new complaint of “left lumbar regional
pain . . . attributable to a work-related injury where she slipped and fell.” Dr. Dade found that
Nassar’s back was “exquisitely tender” and concluded that she “likely torqued her lumb[a]r region
along her SI [sacroiliac] area.” Dr. Dade noted that Nassar’s symptoms were “consistent with
sacroiliitis and iliolumbar ligamentous sprain.”
On December 19, 2019, Nassar returned to Dr. Hartley for further treatment of her ankle.
Dr. Hartley prescribed physical therapy and returned Nassar “to work full duty” effective December
23, 2019.
The record contains no further medical records detailing post-accident treatment of Nassar’s
back, but a March 2021 MRI of her right ankle revealed chronic sprains and a peroneal tendon tear.
Dr. Hartley referred Nassar to Dr. Paul Switaj, who treated Nassar’s ankle from March 2021
through May 2022. Dr. Switaj recommended surgical intervention given the “obvious split tear of
the peroneus brevis” tendon and persistent pain despite earlier conservative treatment. Dr. Switaj
ordered physical therapy to strengthen her ankle before surgery.
On November 24, 2021, Nassar went to physical therapy but stated that she “worked [her]
foot a little too hard” and left “limping.” She received a medical excuse stating that she was unable
to attend work after physical therapy that day.
-3- On February 22, 2022, Dr. Switaj surgically repaired Nassar’s right peroneal tendon. At a
follow up appointment on March 9, 2022, Dr. Switaj noted that Nassar was “doing well overall” and
instructed her to continue physical therapy and wear a boot for at least two more weeks. By May
23, 2022, Nassar showed overall improvement.
On October 21, 2021, Nassar filed a claim for benefits with the Virginia Workers’
Compensation Commission seeking medical benefits and “wage loss replacement” for injuries to
her back and right leg that she sustained from the fall at work on December 4, 2019. At a July 11,
2022 evidentiary hearing before Deputy Commissioner Susan Cummins, the parties stipulated that
Nassar’s right foot/ankle injury and treatment were causally related to an “injury by accident arising
out of and in the course of her employment.” The parties also stipulated that Nassar was totally
disabled from December 5 to December 22, 2019, and from February 22 to March 5, 2022. Sunrise,
however, contested whether Nassar had suffered a sudden mechanical change to her back or
aggravated a pre-existing medical condition during the December 4, 2019 work accident. Sunrise
also argued that Nassar had failed to provide timely notice of her back injury and that Sunrise was
prejudiced by the delay. Finally, Sunrise argued that Nassar was not disabled on November 24,
2021.
During the hearing, Nassar testified that her back pain never completely abated between her
2017 motor vehicle accident and the workplace accident. Notwithstanding the earlier injury, Nassar
clearly stated that she “extended” her back during the December 4, 2019 slip, which caused a
substantial increase in pain. She also distinguished the back pain caused by the two incidents,
explaining that the pain from the motor vehicle accident was on the right side of her back, while the
pain from the work injury was on the left. Nassar testified that Dr. Dade continued to treat her for
both her work injury and the motor vehicle accident.
-4- The deputy commissioner found that Nassar’s account of the work accident was
uncontroverted and that she “was a most persuasive witness.” The deputy commissioner
emphasized that Nassar “clearly identified the onset of back pain when she slipped,” which was
consistent with Dr. Dade’s notes two days after the accident that distinguished the sources of her
differing back pain. The deputy commissioner acknowledged Nassar’s prior back injuries but found
that Nassar did not advance a claim for those injuries. Rather, she sought only to recover for the
injury to her back that Dr. Dade described “as torqueing [sic] her lumbar region along the sacroliliac
area.” The deputy commissioner only had the sole medical opinion of Dr. Dade to rely on.1 Even
with considering a myriad of negative facts against Nassar,2 the deputy commissioner found that
Nassar’s “evidence sufficiently preponderates in proving the requisite causal nexus between the
accident and her back injury.”
Next, the deputy commissioner found that Nassar credibly testified that she informed Tucker
of her back injury on the morning of the accident and that Sunrise “offered no evidence of any
prejudice inuring” because of “any purported lack of notice.” Finally, the deputy commissioner
found that Nassar was disabled on November 24, 2021, after the physical therapy session which she
left “limping” and unable to work that day. Accordingly, the deputy commissioner awarded Nassar
temporary total disability benefits from December 5 through December 22, 2019, on November 24,
2021, and from February 22 through March 5, 2022. She also awarded Nassar medical benefits “for
a right foot/ankle and back injury for as long as necessary.”
1 Even though Dr. Hartley and Dr. Switaj were authorized treating physicians, they were not called or used to provide alternative medical evidence to Nassar’s. 2 Such facts include 1) there was no x-ray or MRI taken of Nassar’s back when she visited the ER; 2) Nassar claimed that her back pain never really went away after her motor vehicle accident; and 3) the December 4, 2019 email to Summers does not mention Nassar’s back pain. -5- On review, the Commission affirmed the deputy commissioner’s judgment, finding that
Nassar’s credible testimony and Dr. Dade’s notes established a new, compensable injury to Nassar’s
back. The Commission rejected Sunrise’s argument that the deputy commissioner’s medical award
for a back injury was overly broad because there was no claim for her pre-existing injuries. The
Commission also found that Nassar provided Sunrise with adequate notice of the accident, noting
that notice of an accident is sufficient to provide an employer with knowledge of an accident and
potential liability. Sunrise appeals.
ANALYSIS
Decisions of the Commission are “conclusive and binding as to all questions of fact.”
Code § 65.2-706(A). Accordingly, “we do not retry the facts before the Commission nor do we
review the weight, preponderance of the evidence, or the credibility of witnesses.” Jeffreys v.
Uninsured Emp.’s Fund, 297 Va. 82, 87 (2019) (quoting Caskey v. Dan River Mills, Inc., 225
Va. 405, 411 (1983)). Instead, “we are bound by the [C]ommission’s findings of fact as long as
‘there was credible evidence presented such that a reasonable mind could conclude that the fact
in issue was proved,’ even if there is evidence in the record that would support a contrary
finding.” Artis v. Ottenberg’s Bakers, Inc., 45 Va. App. 72, 83-84 (2005) (en banc) (quoting
Westmoreland Coal Co. v. Campbell, 7 Va. App. 217, 222 (1988)). On the other hand, “the
[C]ommission’s legal determinations are not binding on appeal and will be reviewed de novo.”
Roske v. Culbertson Co., 62 Va. App. 512, 517 (2013) (quoting Wainwright v. Newport News
Shipbuilding & Dry Dock Co., 50 Va. App. 421, 430 (2007)).
I. Compensable Back Injury
Sunrise argues that Nassar failed to prove a compensable back injury arising from the
December 4, 2019 workplace accident. Sunrise maintains that Nassar felt only ankle pain after the
accident and that Dr. Dade’s December 6, 2019 notes describing the left-sided back pain as new
-6- should not be afforded any weight, especially given her pre-existing injuries and the lack of any
imaging or diagnostic studies of Nassar’s back. Sunrise further argues that there was no “sudden
mechanical or structural change to her back” on December 4, 2019, as sacroiliitis was one of her
pre-existing conditions from the 2017 motor vehicle accident. In addition, Sunrise attributes
Nassar’s excruciating back pain on December 4, 2019, to her limping around because of her hurt
ankle. Thus, Sunrise concludes that it was “clear error” for the Commission to find that she suffered
a compensable injury to her back caused by the workplace accident.
To establish a compensable injury by accident, a claimant must prove, in part, “an
identifiable incident or sudden precipitating event [that results] in an obvious sudden mechanical or
structural change in the body.” Hoffman v. Carter, 50 Va. App. 199, 212-13 (2007) (alteration in
original) (quoting Morris v. Morris, 238 Va. 578, 589 (1989)). “The ‘structural or mechanical
change’ is the injury, when it ‘produces harm or pain or a lessened facility of the natural use of any
bodily activity or capability.’” Alexandria City Pub. Schs. v. Handel, 299 Va. 191, 197 (2020)
(quoting Snead v. Harbaugh, 241 Va. 524, 528 (1991)). Thus, a claimant must prove a “structural
or mechanical change” for “every body part affected by an obvious accident.” Id. By contrast, “a
gradually incurred injury is not an injury by accident within the meaning of the Act.” Hoffman, 50
Va. App. at 213 (quoting Dollar Gen. Store v. Cridlin, 22 Va. App. 171, 175 (1996)).
In addition, a claimant must prove a causal connection between the injury and the
precipitating event. Farmington Country Club, Inc. v. Marshall, 47 Va. App. 15, 22 (2005). “[T]he
opinion of the treating physician [on causation] is entitled to great weight.” Berglund Chevrolet,
Inc. v. Landrum, 43 Va. App. 742, 753 n.4 (2004) (quoting H.J. Holz & Son, Inc. v. Dumas-Thayer,
37 Va. App. 645, 655 (2002)). The doctor’s opinion, however, need not be unequivocal, as “[a]
doctor’s statement” that an injury is “probably” related to the accident “‘is sufficient to permit a trier
of fact to accord the statement probative weight.’” Id. (quoting Marriott Int’l Inc. v. Carter, 34
-7- Va. App. 209, 215 (2001)). Moreover, “[a] finding of causation need not be based exclusively on
medical evidence, and a claimant is not required to produce a physician’s medical opinion . . . to
establish causation.” Marshall, 47 Va. App. at 26 (citing Cridlin, 22 Va. App. at 176-77). Instead,
causation “may be proved by either direct or circumstantial evidence, including medical evidence or
‘the testimony of a claimant.’” Id. Whether a claimant suffers an injury by accident, and whether
that injury was caused by the precipitating event, are questions of fact. Hoffman, 50 Va. App. at
212; Marshall, 47 Va. App. at 26 (citing Marcus v. Arlington Cnty. Bd. of Supers., 15 Va. App. 544,
551 (1993)). Accordingly, unless we can say that, as a matter of law, the claimant failed to sustain
her burden, the Commission’s findings on those matters are binding. Jeffreys, 297 Va. at 87.
The record supports the Commission’s conclusion that Nassar suffered a new injury to her
back that was causally related to the December 4, 2019 workplace accident. Undisputedly,
Dr. Dade was treating Nassar for pre-existing right-sided back pain related to the 2017 motor
vehicle accident before and after the December 4 accident. Nassar testified, however, that she
“extended” her back when she slipped on December 4, 2019. Although her pain medication
mitigated her back pain immediately after the slip, by the end of the day Nassar experienced
excruciating new back pain on the left side of her back. The deputy commissioner reasonably
credited Nassar’s account. Moreover, Dr. Dade’s notes from the office appointment two days after
the accident corroborated Nassar’s testimony. The contemporaneous notes reflected that Nassar
presented a new complaint of “left lumbar regional pain . . . attributable to a work-related injury
where she slipped and fell.” Although she had been improving steadily before the work accident,
Nassar’s back was “exquisitely tender” two days after the accident. Dr. Dade concluded that she
“likely torqued her lumb[a]r region along her SI [sacroiliac] area.” Dr. Dade also noted that
Nassar’s new symptoms were “consistent with sacroiliitis and iliolumbar ligamentous sprain.”
-8- In sum, the record demonstrates that Nassar’s treating physician evaluated Nassar two days
after the accident and concluded that her slip caused a left iliolumbar ligament sprain. Moreover,
Dr. Dade distinguished the new pain Nassar felt from the lingering pain related to the 2017 motor
vehicle accident, which was consistent with Nassar’s testimony. There was no contrary medical
opinion presented. As unrebutted medical opinion, Dr. Dade’s opinion is given great weight.
Dr. Dade’s opinion supports the Commission’s judgment even without imaging or diagnostic
studies of Nassar’s back. In addition, although Nassar acknowledged that limping around could
have contributed to her back pain on December 4, 2019, she did not attribute her gait as the sole or
even primary source of the new pain. Instead, she consistently testified that her new pain was
caused by the December 4, 2019 slip.
Disregarding this Court’s standard of review, appellant asks this Court to reject Dr. Dade’s
medical opinion and the Commission’s determination that Nassar was a credible witness. The
record supports the Commission’s finding. See Artis, 45 Va. App. at 83-84. It is clear to this Court
that the Commission relied on “reasonable inferences” drawn from the evidence. See City of
Waynesboro v. Griffin, 51 Va. App. 308, 316 (2008). Accordingly, we will not overturn the
Commission’s factual findings, which are rooted in Nassar’s credible testimony and the opinion of
her treating physician, that the workplace accident caused a compensable back injury.
II. Nassar’s Pre-existing Back Injuries
Sunrise also argues that the Commission erred by concluding that Nassar’s claim did not
seek compensation for her pre-existing injuries caused by the 2017 motor vehicle accident. Sunrise
asserts that Nassar’s claim for benefits sought a lifetime medical award for her “back, right leg” and
that she consistently alleged a “generalized injury to her back.” In Sunrise’s view, Nassar’s
evidence failed to distinguish which back injuries related to the workplace accident, and it could not
“have known which of [the injuries Nassar] intended to pursue.” Given those circumstances,
-9- Sunrise argues that the Commission erroneously refused to consider its defenses to any claim for her
pre-existing back injuries. Sunrise maintains that the Commission arbitrarily refused to limit the
medical award for her back injury to a left iliolumbar sprain, resulting in an “overly broad” award
that erroneously encompassed her pre-existing injuries.
The Commission did not err by concluding that Nassar’s claim for benefits did not seek
compensation for her pre-existing injuries arising from the 2017 motor vehicle accident.
“Commission Rule 1.1 provides that ‘[a]n original Claim for Benefits shall be in writing, signed
and should set forth,” among other things, the “[d]ate of the accident,” “[n]ature of injury,” and
“[b]enefits sought.” Cochran Indus. VA v. Meadows, 63 Va. App. 218, 224-25 (2014). That
said, recovery is not precluded if a claim for benefits does not include all of the elements of
Commission Rule 1.1. Id. at 225. Indeed, we have held that “a letter [was] sufficient to
constitute a claim” when it identified “the employer, the date of [the] accident, the location of the
accident, and the injuries suffered” because the letter “fairly apprise[d] the [C]ommission that a
claim [was] being made.” Id. (quoting Cheski v. Arlington Cnty. Pub. Schs., 16 Va. App. 936,
938 (1993)).
Whether a claim for benefits encompasses “a particular injury is a question of fact, and
the [C]ommission’s finding will not be disturbed on appeal if supported by credible evidence.”
Masonite Holdings, Inc. v. Cubbage, 53 Va. App. 13, 21 (2008) (quoting Corp. Res. Mgmt. v.
Southers, 51 Va. App. 118, 127 (2008)). Here, Nassar’s claim for benefits sought compensation
for workplace injury to her back that she sustained from a “fall at work” on December 4, 2019.
Even though the claim did not set forth the precise “nature of her injury,” it provided the exact
date on which she sustained the back injury, necessarily excluding any claim for the pre-existing
back injuries she sustained in the 2017 motor vehicle accident. Thus, the Commission’s factual
- 10 - finding that Nassar had not filed a claim for any of the “pre-existing injuries, diagnoses, and
symptoms” is supported by the record and will not be disturbed on appeal.
Sunrise’s argument that the Commission’s award was nevertheless “overly broad,”
encompassing the 2017 pre-existing back injuries, is also meritless. In construing a lower
tribunal’s order, we must consider the order as a whole rather than isolate fragments from their
context. Cf. Babcock & Wilcox Co. v. Areva NP, Inc., 292 Va. 165, 180 n.8 (2016). It is
well-established that the Commission “is entitled to interpret its own orders in determining the
import of its decisions.” Rusty’s Welding Serv., Inc. v. Gibson, 29 Va. App. 119, 130 (1999) (en
banc). Both the deputy commissioner’s opinion granting the award and the Commission’s
review opinion affirming that award unequivocally state that Nassar did not seek compensation
for her pre-existing back injuries. The 2017 motor vehicle accident only relates to this claim in
terms of the extent that the work accident aggravated Nassar’s pre-existing condition. In
Virginia, the law takes a very practical view by entitling a claimant to recover for the extent of
the aggravation but not for the pre-existing condition or injury itself. The Commission found
that Nassar sustained a new, compensable back injury on December 4, 2019, and the deputy
commissioner found, in the alternative, that Nassar “sustained a temporary aggravation of her
pre-injury right, and left sacroiliac joint instability.” Accordingly, considered in context,
Nassar’s award for lifetime medical benefits for her back injury is necessarily limited to the back
injury that she sustained on December 4, 2019. It imposes no liability on Sunrise to pay for
treatment of the injuries she sustained in the 2017 motor vehicle accident.
III. Notice
Sunrise argues that Nassar “did not provide timely notice of her alleged back injury” under
Code § 65.2-600(A). Sunrise emphasizes that Nassar’s email did not mention her back and reported
only that “something [was] not normal with [her] right foot.” Sunrise therefore maintains that it was
- 11 - prejudicially deprived of the opportunity to investigate the back injury. Even so, Sunrise asserts that
it was not required to establish prejudice because Nassar did not have a “reasonable excuse” for
failing to provide notice of the back injury.
An injured employee must “immediately on the occurrence of an accident or as soon
thereafter as practicable, give or cause to be given to the employer a written notice of the accident.”
Code § 65.2-600(A). Generally, an employee is not entitled to compensation “unless such written
notice is given within thirty days after” the accident “unless [a] reasonable excuse is made” and “the
employer has not been prejudiced thereby.” Code § 65.2-600(D). At the same time, it is
well-established that “written notice is unnecessary if the employer has actual notice through a
foreman or other superior officer.” Meidan, Inc. v. Leavell, 62 Va. App. 436, 444 (2013) (emphasis
omitted) (quoting Goodyear Tire & Rubber Co. v. Harris, 35 Va. App. 162, 171 (2001)). Thus,
when the Commission credits a claimant’s testimony that he told his supervisor about his injury, this
Court will affirm the Commission’s judgment that the employer had actual notice even if the
supervisor “did not recall any accident report.” Newport News Shipbuilding & Dry Dock Co. v.
Barnes, 32 Va. App. 66, 70 (2000). Moreover, compensation will not be barred for failure to give
timely notice nor for defects or inaccuracies in the notice unless the employer can prove it was
prejudiced by such lack of notice. Code § 65.2-600(E).
Although Nassar did not mention her back injury in the email to Summers, the Commission
concluded that Nassar provided actual notice to Sunrise because she reported her back injury in her
oral conversation with Tucker, Sunrise’s Vice President of Technology, immediately after the
accident. Sunrise asks this Court to reject the Commission’s factual conclusion. Because Nassar
testified that Tucker was “aware that [she] had experienced prior back pain,” Sunrise maintains that
Nassar’s conversation with Tucker reported only back pain related to the 2017 motor vehicle
- 12 - accident, not the workplace accident. Sunrise therefore maintains that Nassar did not, in fact,
provide Sunrise with actual notice of the back injury.
Sunrise’s argument seizes upon an isolated portion of Nassar’s testimony and improperly
asks this Court to reweigh the evidence and reach the opposite conclusion of the fact finder. As
noted above, “we do not retry the facts before the Commission nor do we review the weight,
preponderance of the evidence, or the credibility of witnesses.” Jeffreys, 297 Va. at 87 (quoting
Caskey, 225 Va. at 411). Nassar testified convincingly that she spoke with Tucker about her slip in
the courtyard and during that conversation, she “expressly told [Tucker] that [she] was feeling back
pain.” Viewed in the light most favorable to Nassar, that testimony demonstrates that Nassar
reported her back pain and injury to Tucker, providing Sunrise with actual notice of the alleged
injuries and an opportunity to investigate. Thus, the record supports the Commission’s conclusion
that Nassar provided actual notice of the accident and her injuries to Sunrise.3 See Newport News
Shipbuilding, 32 Va. App. at 70 (affirming the Commission’s factual finding that the employer had
actual notice of the injury even when the record contained contrary evidence that might have
supported a different finding).
CONCLUSION
Finding credible evidence on each relevant issue, we affirm the Commission’s judgment.
Affirmed.
3 Given our holding, we need not address whether Sunrise was prejudiced by the purported lack of notice. - 13 -