Cordero v. Olson Associates PC

CourtDistrict Court, D. Utah
DecidedJuly 12, 2024
Docket2:23-cv-00756
StatusUnknown

This text of Cordero v. Olson Associates PC (Cordero v. Olson Associates PC) is published on Counsel Stack Legal Research, covering District Court, D. Utah primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cordero v. Olson Associates PC, (D. Utah 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF UTAH

HEIDI CORDERO, MEMORANDUM DECISION AND ORDER GRANTING IN PART AND Plaintiff, DENYING IN PART DEFENDANTS’ v. MOTION TO DISMISS AND DENYING DEFENDANTS’ ALTERNATIVE OLSON ASSOCIATES P.C. dba OLSON MOTION TO CERTIFY ISSUE OF SHANER, RANDOLPH CHIP SHANER STATE LAW TO THE UTAH SUPREME JR., ROB KOLKMAN, CONSTABLE COURT AND DEFENDANTS’ MOTION KOLKMAN LLC, N.A.R., INC., and JOHN TO STAY DOES 1-5, Case No. 2:23-CV-00756-JNP Defendants. District Judge Jill N. Parrish

The Plaintiff, Heidi Cordero (“Ms. Cordero”), filed a complaint against Defendants N.A.R., Inc. (“N.A.R.”), Olson Associates P.C. dba Olson Shaner, and Randolph Chip Shaner Jr. (“Mr. Shaner”) (collectively, the “NAR Defendants”) and Rob Kolkman, Constable Kolk, LLC, and John Does 1 through 5 (collectively, the “Constable Defendants”), alleging that the Defendants collectively engaged in debt collection practices that violated Ms. Cordero’s rights under state and federal law. Before the court are motions filed by the NAR Defendants, who seek the dismissal of Ms. Cordero’s complaint, or in the alternative, the certification of an issue of state law to the Utah Supreme Court and the entry of a stay in this matter. See ECF Nos. 13–15. The NAR Defendants’ motion to dismiss is GRANTED IN PART AND DENIED IN PART and the NAR Defendants’ alternative motions to certify a question of law to the Utah Supreme Court and stay this case are DENIED. BACKGROUND1 On or before November 14, 2022, Ms. Cordero allegedly incurred $203.26 in medical debt with RMAP-Nicholas J. Paulk, M.D. ECF No. 2 (“Compl.”), ¶ 21. The lender assigned the debt to N.A.R. to collect, and N.A.R. in turn hired Olson Shaner (along with its partner Mr. Shaner) to collect the debt. Id., ¶¶ 22–23. Olson Shaner sued Ms. Cordero in Utah state court and obtained a

judgment against her in the amount of $786.79. Id., ¶¶ 24–26. Olson Shaner requested a Writ of Execution, which the state court issued on May 8, 2023, stating that the amount due was now $919.59. Id., ¶ 27. After obtaining the Writ of Execution, the NAR Defendants hired the Constable Defendants to be their surrogate debt collectors, providing the Constable Defendants with the writ and instructions regarding how to collect the debt. Compl., ¶ 29. Thereafter, the NAR Defendants ceased any independent debt collection efforts. Id., ¶ 30. The Constable Defendants acted in excess of their authority under state law, following the NAR Defendants’ instructions in attempting to collect the debt, including by engaging in debt collection acts and practices that are prohibited by

federal and state law. Id., ¶¶ 31–33. The NAR Defendants, however, did not make any effort to prevent such debt collection practices even though they possessed power and authority to control the manner in which the Constable Defendants collected the debt or to stop the Constable Defendants from continuing in their efforts to collect the debt. Id., ¶¶ 33–34. The Constable Defendants’ collection efforts included several forms of allegedly proscribed debt collection practices. The Constable Defendants issued collection letters to Ms.

1 The court recites the facts according to the well-pled allegations in Ms. Cordero’s complaint, viewed in the light most favorable to her. See Albers v. Bd. of Cty. Comm'rs, 771 F.3d 697, 700 (10th Cir. 2014) (quoting Cressman v. Thompson, 719 F.3d 1139, 1152 (10th Cir. 2013)). Disputed facts—such as whether the NAR Defendants “hired” the Constable Defendants or controlled the Constable Defendants’ conduct—are properly addressed on a motion for summary judgment. The parties’ dispute over what was said in a phone call between Ms. Cordero and one of N.A.R.’s employees falls within this group of disputed facts that the court does not address in this order. Cordero that were emblazoned with a sheriff-style law enforcement badge. Compl., ¶¶ 35–36. The Constable Defendants sent a collection letter styled as a court filing or legal process even though the letter was neither of those documents. Id., ¶ 37. The Constable Defendants’ initial collection letter also failed to indicate that it was a debt collector’s attempt to collect a debt. Id., ¶ 40. Finally, the Constable Defendants never sent notices to Ms. Cordero as required by United States Code §§

1692e(11) or 1692g(1). The Constable Defendants’ initial collection letter also served as a notice regarding the sale of Ms. Cordero’s personal property. Before the Constable Defendants had engaged in prerequisite conduct to be permitted to lawfully seize or sell Ms. Cordero’s personal property under Utah law, the Constable Defendants’ letter falsely represented that a sale had been scheduled and that sale fees would be added to the alleged debt even though no such fees had been incurred. Compl., ¶¶ 38–39, 43–52. After sending a collection letter to Ms. Cordero, the Constable Defendants submitted a falsified return of service stating that they had personally served Ms. Cordero with a copy of the Writ of Execution when no such service had occurred. Id., ¶ 53. The NAR Defendants

filed the Constable Defendants’ falsified return of service with the state court. Id., ¶ 54. Following the Constable Defendants’ attempts to collect on the debt through collection letters, John Doe Defendant “Nicholas” spoke with Ms. Cordero by telephone on August 4, 2023. Compl., ¶ 69. During that phone call, Nicholas attempted to negotiate a payment arrangement with Ms. Cordero, offering her a payment plan to resolve her debt obligation with N.A.R. Id., ¶¶ 70– 71. Nicholas later called Ms. Cordero to rescind the offer, informing her that his supervisors at N.A.R. were unable to accept debt payments from Ms. Cordero because the NAR Defendants had hired the Constable Defendants to collect the debt. Id., ¶¶ 72–73. On October 23, 2023, Ms. Cordero sued the NAR Defendants and the Constable Defendants in this court, alleging violations of state and federal laws related to debt collection. ECF No. 2. Now, the NAR Defendants move to dismiss Ms. Cordero’s complaint, contending that her pleading failed to state a claim upon which relief may be granted. ECF No. 13. In the alternative, the NAR Defendants request the certification of a question of law to the Utah Supreme Court and the simultaneous stay of this action. ECF Nos. 14, 15.

LEGAL STANDARD A Rule 12(b)(6) motion drives the court to “look for plausibility in th[e] complaint.” Kay v. Bemis, 500 F.3d 1214, 1218 (10th Cir. 2007) (citations and internal quotation marks omitted) (alteration in original). The court “look[s] to the specific allegations in the complaint to determine whether they plausibly support a legal claim for relief. Rather than adjudging whether a claim is ‘improbable,’ ‘[f]actual allegations [in a complaint] must be enough to raise a right to relief above the speculative level.’” Id. (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555–56, 127 S. Ct. 1955, 167 L. Ed. 2d 929 (2007)) (alteration in original) (internal citation omitted); Burnett v. Mortg. Elec. Registration Sys., Inc., 706 F.3d 1231, 1235 (10th Cir. 2013) (“Pleadings that do not

allow for at least a ‘reasonable inference’ of the legally relevant facts are insufficient.”) (citation omitted). Facts alleged “upon information and belief” may meet Rule 12(b)(6)’s plausibility standard so long as they are not merely conclusory and are “peculiarly within the possession and control of the defendant” or “based on factual information that makes [an] inference of culpability plausible.” See Khalik v. United Air Lines, 671 F.3d 1188, 1190–91 (10th Cir. 2012); Dorf v. City of Evansville, No.

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