Cordero v. Coinbase, Inc.

District Court, N.D. California·Decided August 5, 2025·No. 3:25-cv-04024·Unknown

Opinion

RYAN CORDERO ET AL., Case No. 3:25-cv-04024-CRB

Plaintiffs,

ORDER GRANTING MOTION TO v. COMPEL ARBITRATION

Defendant.

Defendant Coinbase, Inc. moves to compel arbitration in a class action alleging that it charged customers hidden fees during cryptocurrency transactions. Plaintiffs argue that Coinbase’s arbitration agreement, which they assented to, contains an unconscionable class waiver and cannot be enforced. Their primary argument, which relies on the 2005 California Supreme Court decision Discover Bank v. Superior Court, is preempted by the Federal Arbitration Act. Their remaining arguments also fail. And because the arbitration agreement reflects the parties’ clear and unambiguous intent to delegate other questions of arbitrability, any further inquiry into the arbitrability of Plaintiffs’ suit must be done before an arbitrator. The Court therefore GRANTS Coinbase’s motion to compel arbitration. Plaintiffs Ryan Cordero, Patrick B. Goodwin, Henry Hobson III, and Christopher Johnson became Coinbase users between 2017 and 2021. Nacoste Decl. (dkt. 14-1) ¶¶ 7– 8. Each created an account and accepted Coinbase’s then-operative user agreement. Id. In 2022, Coinbase updated its user agreement and emailed its users to notify them of the changes. Id. ¶ 7; Update Email (dkt. 14-3). The email hyperlinked the 2022 terms and their account. Nacoste Decl. ¶ 7; Update Email When users visited the Coinbase site, Coinbase routed them to a landing page that directed them to “review and accept [the] updated terms and conditions.” Nacoste Decl. ¶ 7. Coinbase presented the full text of the new user agreement in a scroll box. See Nacoste Decl. ¶ 7; Scroll Wrap Agreement (dkt. 14-4). A button below prompted users to accept the new terms. Nacoste Decl. ¶ 7. The landing page also hyperlinked an article explaining that users could “submit a request so Coinbase Support can help [them] close [their] account and move [their] funds off the platform” if they did “not want to accept these changes.” Id. Each plaintiff accepted the terms in February 2022. Id. ¶¶ 7–8. The 2022 User Agreement includes an arbitration agreement. See Arbitration Agreement (dkt. 14-7, App’x 5). The agreement provides: Subject to the terms of this Arbitration Agreement, you and Coinbase agree that any dispute, claim, disagreements arising out of or relating in any way to your access to or use of the Services or of the Coinbase Site, any Communications you receive, any products sold or distributed through the Coinbase Site, the Services, or the User Agreement and prior versions of the User Agreement, including claims and disputes that arose between us before the effective date of these Terms (each, a “Dispute”) will be resolved by binding arbitration, rather than in court. Id. § 1.1. The arbitration agreement includes a class waiver, which states in all caps that SPECIFIED IN SUBSECTION 1.8, EACH OF US MAY INDIVIDUAL BASIS AND NOT ON A CLASS, PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, USER CANNOT BE ARBITRATED OR CONSOLIDATED Id. § 1.3. It also includes the following batching provision governing how multiple claims To increase the efficiency of administration and resolution of arbitrations, you and Coinbase agree that in the event that there are one hundred (100) or more individual Requests of a substantially similar nature filed against Coinbase by or with the assistance of the same law firm, group of law firms, or organizations, within a thirty (30) day period (or as soon as possible thereafter), the AAA shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award. Id. § 1.8. The provision explains that parties can dispute a batching decision before an arbitrator. Id. The arbitration agreement also grants the arbitrator the “exclusive authority to resolve any Dispute, including … disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement.” Id. § 1.6. The agreement exempts any dispute over the validity of the class waiver, which must be adjudicated in court. Id. Further, the agreement provides that any party that “invoke[s] the authority of a court of competent jurisdiction to compel arbitration” and thereby “obtains an order compelling arbitration” can seek reasonable costs and attorney fees associated with the motion to compel arbitration. Id. § 1.7. Plaintiffs sued Coinbase, alleging that it charged consumers hidden fees in cryptocurrency transactions on the website and thus violated California and New York consumer-protection laws. See generally Compl. (dkt. 1). Coinbase moved to compel arbitration based on the above arbitration agreement. Mot. (dkt. 14). Plaintiffs oppose on the grounds that the class waiver is unconscionable. Opp. (dkt. 27). Contracts relating to a commercial transaction are subject to the Federal Arbitration The FAA provides that an arbitration agreement “shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity.” 9 U.S.C. § 2. The grounds for invalidating an arbitration agreement include “generally applicable contract defenses, such as fraud, duress, or unconscionability.” AT&T Mobility LLC v. Concepcion, 563 U.S. 333, 339 (2011) (citation omitted). “[A]ny party bound to an arbitration agreement that falls within the scope of the FAA may bring a motion in federal district court to compel arbitration.” Magana v. DoorDash, Inc., 343 F. Supp. 3d 891, 898 (N.D. Cal. 2018) (citing 9 U.S.C. §§ 3–4). Although courts usually determine gateway issues of arbitrability, parties “may delegate threshold arbitrability questions to the arbitrator, so long as the parties’ agreement does so by ‘clear and unmistakable evidence.’” Henry Schein, Inc. v. Archer & White Sales, Inc., 586 U.S. 63, 69 (2019) (citation omitted). At bottom, a court must compel arbitration if it finds that (1) a valid arbitration agreement exists and (2) the agreement applies to the dispute at issue. Chiron, 207 F.3d at 1130. Plaintiffs do not contest that they entered into an arbitration agreement with Coinbase. Because both parties agreed to litigate the validity of the class waiver in court, the Court begins by addressing Plaintiffs’ argument that the arbitration agreement is unconscionable due to the class waiver. Concluding that it is not, the Court next addresses the delegation provision and refers all remaining disputes to an arbitrator. A. Unconscionability Courts can invalidate agreements to arbitrate based on “generally applicable contract defenses, such as fraud, duress, or unconscionability.” Concepcion, 563 U.S. at 339 (citation omitted). But they cannot rely on “defenses that apply only to arbitration or that derive their meaning from the fact that an agreement to arbitrate is at issue.” Id. Plaintiffs raise three reasons why they argue that Coinbase’s class waiver is unconscionable: (1) that it violates t

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