Conde v. Open Door Marketing, LLC

223 F. Supp. 3d 949, 2017 U.S. Dist. LEXIS 64319, 2017 WL 1508968
CourtDistrict Court, N.D. California
DecidedApril 27, 2017
DocketCase No. 15-cv-04080-KAW
StatusPublished
Cited by19 cases

This text of 223 F. Supp. 3d 949 (Conde v. Open Door Marketing, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Conde v. Open Door Marketing, LLC, 223 F. Supp. 3d 949, 2017 U.S. Dist. LEXIS 64319, 2017 WL 1508968 (N.D. Cal. 2017).

Opinion

ORDER DENYING 20/20 COMMUNICATION’S MOTION FOR JUDGMENT ON THE PLEADINGS; GRANTING IN PART AND DENYING IN PART 20/20 COMMUNICATION’S MOTION TO DENY CLASS CERTIFICATION; GRANTING IN PART AND DENYING IN PART PLAINTIFFS’ MOTION TO EXPAND THE SCOPE OF CERTIFIED COLLECTIVE ACTION

Re: Dkt.' Nos. 139, 143, 144

KANDIS A. WESTMORE, United States Magistrate Judge

Plaintiffs Shikwana Jennings and Lisa Drake filed the instant suit against Defen[953]*953dants 20/20 Communications, Inc. (“20/20”), Open Door Marketing, LLC (“Open Door”), Larry Clark, and Jerrimy Farris, alleging violations of the Fair Labor Standards Act (“FLSA”) and various California labor laws. (Third Amended Compl. (“TAC”) ¶¶ 1-2, Dkt. No. 97.) Pending before the Court are the following motions: (1) Plaintiffs’ motion to expand the scope of the certified collective action and issue additional notice, Dkt. No. 139 (“Plfs.’ Mot. to Expand”); (2) 20/20’s motion to deny class certification, Dkt. No. 143 (“20/20 Mot. to Deny Cert.”); and (3) 20/20’s motion for judgment on the pleadings, Dkt. No. 144 (“20/20 Mot. for Judgment on the Pleadings”).

The Court held a hearing on the motions on March 30, 2017. Having considered the papers filed by the parties, the relevant legal authority, and the arguments advanced by counsel at the hearing, the Court rules as follows: (1) Plaintiffs motion to expand the scope of the certified collective action is GRANTED IN PART AND DENIED IN PART; (2) 20/20’s motion to deny class certification is GRANTED IN PART and DENIED IN PART, and (3) 20/20’s motion for judgment on the pleadings is DENIED.

I. BACKGROUND

A. Factual Background

Plaintiffs Jennings and Drake previously worked for Defendants “to promote free cell phones and wireless service plans for low-income individuals who meet the plans’ requirements.” (TAC ¶ 1.) Plaintiffs allege that they were misclassified as independent contractors, resulting in Defendants failing to pay them minimum wage, overtime, and expenses, as well as providing itemized wage statements. (TAC ¶ 2.)

In June 2013, 20/20 first began providing marketing services for providers of wireless service plans and cellular phones. (Burks Deck ¶2, Dkt. No. 143-7.) Until October 2014, 20/20 contracted directly with individuals to promote wireless service plans and cellular phones as “Sales Representatives.” (TAC ¶ 16; Burks Deck ¶ 2.) Since June 2013, to become a “Sales Representative,” individuals were required to submit an application through 20/20’s online application portal. (Warren Deck ¶2, Dkt. No. 143-3.) As part of the on-boarding process, individuals were presented with the Mutual Arbitration Agreement (“20/20 MAA”). (Warren Deck ¶4.) All newly-retained Sales Representatives were required to execute the 20/20 MAA; 20/20 asserts that it was not possible for an individual to advance to the next step of the onboarding process without executing the 20/20 MAA, as the individual would then receive an error message. (Warren Deck ¶ 4, Exh. B.) The 20/20 MAA requires the parties to resolve all disputes and claims between the parties through final and binding arbitration unless the individual opts out of the 20/20 MAA by delivering a completed and signed opt-out form to 20/20’s Vice President of Human Resources. (Warren Deck, Exh. C (“20/20 MAA”) ¶¶1, 10.) 20/20 alleges that 186 individuals in California and 204 individuals in Nevada contracted with 20/20 “on or after September 24, 2013.” (Warren Deck ¶ 10.) No individuals in California or Nevada submitted opt-out forms. (Warren Deck ¶ 9.)

Plaintiffs allege that from September 2012 to October 2014, 20/20 and the individual Defendants controlled the manner in which workers “performed their marketing work,” including retaining the right to terminate, setting and monitoring performance goals, setting hours and work locations, requiring workers to send supervisors a photo of themselves at work to prove their attendance at the required time, requiring the use of a script, requir-[954]*954mg regular attendance of meetings, requiring attendance of pre-employment training, requiring use of a uniform while working, setting disciplinary standards, requiring the use of company-provided tablets, and requiring workers to report to their supervisors how many customers they signed up each day. (TAC ¶ 17(a).)

In October 2014, 20/20 and the individual Defendants allegedly "jointly created [Open Door] as a ‘spin off company from 20/20.” (TAC ¶ 18.) Sales Representatives would contract directly with Open Door rather than 20/20. As part of the onboard-ing process, Open Door required Sales Representatives “to execute an independent contractor agreement....” (Clark Decl, ¶ 5, Dkt. No. 143-5.) Since January 1, 2016, Open Door has used a version of the independent contractor agreement (“Open Door ICA”) that includes a mandatory arbitration provision. (Clark Decl. ¶ 6, Exh. A (“Open Door ICA”) ¶ 13.) The arbitration provision requires that “[a]ny controversy between the parties to this Agreement involving the construction or application of any of the terms, provisions, or conditions of this Agreement” shall be submitted to mediation and binding arbitration. (Open Door ICA ¶ 13.) There does not appear to be an opt-out provision. Of the 526 individuals who contracted with Open Door in California, 48 were engaged after January 1, 2016; of the 187 individuals who contracted with Open Door in Nevada, 4 were engaged after January 1, 2016. (Clark Decl. ¶ 8.)

As with 20/20, Plaintiffs allege that Open Door and the individual Defendants controlled the manner in which workers “performed them marketing work,” including retaining the right to hire and terminate, setting and monitoring performance goals, setting hours and work locations, requiring workers to send supervisors a photo of themselves at work to prove their attendance at the required time, requiring the use of a script, requiring regular attendance of meetings, requiring attendance of pre-employment training, requiring use of a uniform while working, setting disciplinary standards, requiring the use of company-provided tablets, and requiring workers to report to their supervisors how many customers they signed up each day. (TAC ¶ 19(a).) Plaintiffs also allege that during this time, 20/20 acted as a joint employer of these individuals because workers “acted in the interest of 20/20,” and 20/20 maintained the right to hire, fire, and otherwise modify the employment condition of workers. (TAC ¶¶ 20(a)-(b).) 20/20 also “retained the right to supervise and control ... work schedules,” and supervisors were required to participate in weekly meetings with 20/20, “during which they discussed the weekly number of sign-ups achieved ..., the locations where [workers] should work, the standard operating procedures for [workers], and new [Open Door] agent hires.” (TAC ¶ 20(c).) 20/20 also retained the right to determine the rate of pay. (TAC ¶ 20(e).) There was also “no change in the work responsibilities or payment methods of those [individuals] who transitioned from working for 20/20 directly to [Open Door] directly.” (TAC ¶ 20(f).) 20/20 also continued to provide workers with the tablets necessary to pei--form their work, as well as technology support. (TAC ¶ 20(g).)

B. Procedural Background

Plaintiffs filed the instant action on September 8, 2015. (Compl., Dkt. No.

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Cite This Page — Counsel Stack

Bluebook (online)
223 F. Supp. 3d 949, 2017 U.S. Dist. LEXIS 64319, 2017 WL 1508968, Counsel Stack Legal Research, https://law.counselstack.com/opinion/conde-v-open-door-marketing-llc-cand-2017.