Liacos, C.J.
On November 17 1989, the defendant was found guilty on three indictments charging rape of a single victim. See G. L. c. 265, § 22 (6) (1990 ed.). Approximately one year after sentencing, he filed a motion for a new trial on
the ground that he had been denied effective assistance of counsel.
See Mass. R. Crim. P. 30 (b), 378 Mass. 900 (1979). The motion was denied without hearing. The defendant appealed from his convictions and from the refusal of the motion judge, who was also the trial judge, to grant him a new trial. The Appeals Court consolidated the appeals. We granted the defendant’s application for direct appellate review. Mass. R. A. P. 11, as amended, 409 Mass. 1602 (1991). We uphold the defendant’s convictions, but vacate the denial of the defendant’s motion for a new trial and remand the motion to the Superior Court for hearing.
1.
Facts.
On the evidence admitted, the jury could have found the following facts. On the night of May 10, 1989, the victim met the defendant, a man whom she did not know, at a bar in the Marriott Hotel in Burlington. They talked for approximately two hours and exchanged pieces of paper on which they had written their names, addresses, and telephone numbers. The victim declined the defendant’s invitation to return home with him, but she accepted his offer to accompany her to her automobile. It was raining. The victim’s automobile was parked at some distance from the hotel entrance. The defendant, whose automobile was parked in. a fire lane near the entrance, offered her a ride to her automobile. She accepted.
Once in the defendant’s automobile, the defendant began to kiss the victim over her objection. She started to cry. She indicated that she wanted the defendant to stop. The defendant then forced her to submit to two acts of unnatural sexual intercourse and one act of sexual intercourse. The defendant used threatening language and made vulgar remarks with sexual epithets pertaining to the victim.
Following these acts, the defendant put his arm around the victim. She embraced him so as to retrieve from his pocket the piece of paper on which she had written her name, ad
dress, and telephone number. The victim left the automobile. She went to her vehicle. She did not enter the hotel to inform anyone of the defendant’s attack, but proceeded instead to drive away.
On her way home, the victim was stopped for driving in excess of the speed limit by Reading police Officer James Collins. Initially, she did not inform Officer Collins that she had been raped, but, after he returned to his cruiser (without giving her a citation), she called him back to her automobile and told him that a man had forced her to have sexual intercourse. The victim accompanied the officer to the Reading police station, where she made a statement describing the details of the attack. Officer Collins then took the victim to a hospital, where a nurse, Patricia Normandin, took information concerning the attack.
2.
Fresh complaint doctrine.
During the prosecution’s case-in-chief, Collins and Normandin testified that the victim told them that she had been raped; they testified not only to the fact of the complaints but also to the details. The defendant concedes on appeal that this testimony was admissible under the fresh complaint doctrine,
but, noting the concerns we raised in
Commonwealth
v.
Lavalley,
410 Mass. 641, 646 (1991),
he asks us to reconsider the doctrine.
Under the fresh complaint doctrine, an out-of-court complaint seasonably made by the victim after a sexual assault is admissible as part of the prosecution’s case-in-chief.
Evidence of the complaint is admissible only to corroborate the complainant’s testimony; it cannot be presented to establish the truth of the complaint itself.
In Massachusetts, unlike most jurisdictions, a witness may testify to the fact of a complaint and also to the details of the complaint.
See
Lavalley, supra
at 643;
Commonwealth
v.
Bailey,
370 Mass. 388, 391-392 (1976).
In
Lavalley,
we expressed concern regarding the fresh complaint doctrine. We stated that we were “troubled by a rule which assumes that only those victims who complain of rape were actually raped, while those who remain silent somehow consented to the sexual assault.” See
Lavalley, supra
at 646 n.7. We strongly disagree with the notion that a rape victim naturally will complain of an attack soon after it occurs. It is not difficult to understand a rape victim’s reluctance to discuss with others, particularly strangers, the uncomfortably specific details of a sexual attack. Additionally, a victim must endure the “[s]uspicion and disbelief’ with
which society greets those who allege sexual assault. See generally Taylor, Rape and Women’s Credibility: Problems of Recantations and False Accusations Echoed in the Case of Cathleen Crowell Webb and Gary Dotson, 10 Harv. Women’s L.J. 59, 59 (1987). Not surprisingly, many rape victims choose not to complain at all. In short, lack of a fresh complaint in no way necessarily implies lack of rape.
Troubled as we are by a doctrine which has its origins in outmoded, and invalid, sexual myths, we need not embrace those views to recognize the unfortunate skepticism that exists as to the truth of allegations of rape where the victim is perceived as having remained silent. “Whatever may have been the historical origin of the fresh complaint doctrine, it should now be seen in relation to the common observation . . . that juries tend toward considerable and perhaps inordinate skepticism in rape cases, above all where there is a suggestion of willingness or acquiescence on the part of the victim” (footnote omitted).
Bailey, supra
at 394. Thus, we continue to perceive a need for the fresh complaint doctrine. We cannot ignore the societal tendency to disbelieve sexual assault victims and to presume that a rape victim will make a prompt complaint. See H. Kalven, Jr., & H. Zeisel, The American Jury 249-254 (1966). Accordingly, we conclude that fresh complaint evidence should remain admissible “on the ground that a victim’s failure to make prompt complaint might be viewed by the jury as inconsistent with the charge of sexual assault . . . and in the absence of evidence of complaint the jury might assume that none was made” (citation omitted).
Bailey, supra
at 392. This rationale does not assume that only those rape victims who do make a fresh complaint are credible; it simply allows rape victims who do complain promptly to eliminate any unwarranted skepticism arising from lack of evidence of a prompt complaint.
Moreover, we shall continue to hold admissible both the fact and the details of a fresh complaint.
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Liacos, C.J.
On November 17 1989, the defendant was found guilty on three indictments charging rape of a single victim. See G. L. c. 265, § 22 (6) (1990 ed.). Approximately one year after sentencing, he filed a motion for a new trial on
the ground that he had been denied effective assistance of counsel.
See Mass. R. Crim. P. 30 (b), 378 Mass. 900 (1979). The motion was denied without hearing. The defendant appealed from his convictions and from the refusal of the motion judge, who was also the trial judge, to grant him a new trial. The Appeals Court consolidated the appeals. We granted the defendant’s application for direct appellate review. Mass. R. A. P. 11, as amended, 409 Mass. 1602 (1991). We uphold the defendant’s convictions, but vacate the denial of the defendant’s motion for a new trial and remand the motion to the Superior Court for hearing.
1.
Facts.
On the evidence admitted, the jury could have found the following facts. On the night of May 10, 1989, the victim met the defendant, a man whom she did not know, at a bar in the Marriott Hotel in Burlington. They talked for approximately two hours and exchanged pieces of paper on which they had written their names, addresses, and telephone numbers. The victim declined the defendant’s invitation to return home with him, but she accepted his offer to accompany her to her automobile. It was raining. The victim’s automobile was parked at some distance from the hotel entrance. The defendant, whose automobile was parked in. a fire lane near the entrance, offered her a ride to her automobile. She accepted.
Once in the defendant’s automobile, the defendant began to kiss the victim over her objection. She started to cry. She indicated that she wanted the defendant to stop. The defendant then forced her to submit to two acts of unnatural sexual intercourse and one act of sexual intercourse. The defendant used threatening language and made vulgar remarks with sexual epithets pertaining to the victim.
Following these acts, the defendant put his arm around the victim. She embraced him so as to retrieve from his pocket the piece of paper on which she had written her name, ad
dress, and telephone number. The victim left the automobile. She went to her vehicle. She did not enter the hotel to inform anyone of the defendant’s attack, but proceeded instead to drive away.
On her way home, the victim was stopped for driving in excess of the speed limit by Reading police Officer James Collins. Initially, she did not inform Officer Collins that she had been raped, but, after he returned to his cruiser (without giving her a citation), she called him back to her automobile and told him that a man had forced her to have sexual intercourse. The victim accompanied the officer to the Reading police station, where she made a statement describing the details of the attack. Officer Collins then took the victim to a hospital, where a nurse, Patricia Normandin, took information concerning the attack.
2.
Fresh complaint doctrine.
During the prosecution’s case-in-chief, Collins and Normandin testified that the victim told them that she had been raped; they testified not only to the fact of the complaints but also to the details. The defendant concedes on appeal that this testimony was admissible under the fresh complaint doctrine,
but, noting the concerns we raised in
Commonwealth
v.
Lavalley,
410 Mass. 641, 646 (1991),
he asks us to reconsider the doctrine.
Under the fresh complaint doctrine, an out-of-court complaint seasonably made by the victim after a sexual assault is admissible as part of the prosecution’s case-in-chief.
Evidence of the complaint is admissible only to corroborate the complainant’s testimony; it cannot be presented to establish the truth of the complaint itself.
In Massachusetts, unlike most jurisdictions, a witness may testify to the fact of a complaint and also to the details of the complaint.
See
Lavalley, supra
at 643;
Commonwealth
v.
Bailey,
370 Mass. 388, 391-392 (1976).
In
Lavalley,
we expressed concern regarding the fresh complaint doctrine. We stated that we were “troubled by a rule which assumes that only those victims who complain of rape were actually raped, while those who remain silent somehow consented to the sexual assault.” See
Lavalley, supra
at 646 n.7. We strongly disagree with the notion that a rape victim naturally will complain of an attack soon after it occurs. It is not difficult to understand a rape victim’s reluctance to discuss with others, particularly strangers, the uncomfortably specific details of a sexual attack. Additionally, a victim must endure the “[s]uspicion and disbelief’ with
which society greets those who allege sexual assault. See generally Taylor, Rape and Women’s Credibility: Problems of Recantations and False Accusations Echoed in the Case of Cathleen Crowell Webb and Gary Dotson, 10 Harv. Women’s L.J. 59, 59 (1987). Not surprisingly, many rape victims choose not to complain at all. In short, lack of a fresh complaint in no way necessarily implies lack of rape.
Troubled as we are by a doctrine which has its origins in outmoded, and invalid, sexual myths, we need not embrace those views to recognize the unfortunate skepticism that exists as to the truth of allegations of rape where the victim is perceived as having remained silent. “Whatever may have been the historical origin of the fresh complaint doctrine, it should now be seen in relation to the common observation . . . that juries tend toward considerable and perhaps inordinate skepticism in rape cases, above all where there is a suggestion of willingness or acquiescence on the part of the victim” (footnote omitted).
Bailey, supra
at 394. Thus, we continue to perceive a need for the fresh complaint doctrine. We cannot ignore the societal tendency to disbelieve sexual assault victims and to presume that a rape victim will make a prompt complaint. See H. Kalven, Jr., & H. Zeisel, The American Jury 249-254 (1966). Accordingly, we conclude that fresh complaint evidence should remain admissible “on the ground that a victim’s failure to make prompt complaint might be viewed by the jury as inconsistent with the charge of sexual assault . . . and in the absence of evidence of complaint the jury might assume that none was made” (citation omitted).
Bailey, supra
at 392. This rationale does not assume that only those rape victims who do make a fresh complaint are credible; it simply allows rape victims who do complain promptly to eliminate any unwarranted skepticism arising from lack of evidence of a prompt complaint.
Moreover, we shall continue to hold admissible both the fact and the details of a fresh complaint. When a witness is limited to testifying only that the victim made a complaint, the jury must rely on that witness’s interpretation of the victim’s statements. In our view, the better approach remains
one which allows a jury to make their own interpretation based on the details of the statements. “By allowing admissibility of all details, the [doctrine gives] the factfinder the maximum amount of information with which to assess the credibility of the . . . complaint evidence as well as the overall credibility of the victim.” Graham, The Cry of Rape: The Prompt Complaint Doctrine and the Federal Rules of Evidence, 19 Willamette L. Rev. 489, 511 (1983) (proposing such an amendment to the Federal Rules of Evidence). See generally
Bailey, supra
at 395.
In
Lavalley
we also expressed concern that repetitive testimony from several witnesses regarding the details of the complaint may lend undue credibility to the complainant’s testimony. See
Lavalley, supra
at 646 (concern that jury will treat details of complaint as substantive, rather than corroborative, evidence). See also
Cole
v.
State,
83 Md. App. 279, 286 (1990) (“prejudice is self-evident when one party’s version of an incident is allowed to be repeated again and
again”). We remain concerned about this aspect of the rule. Trial judges should be cautious in admitting evidence of a fresh complaint. The trial judge should instruct the jury as the evidence is admitted and again during the jury instructions that fresh complaint testimony does not serve as substantive evidence that the crime in fact occurred. The judge should instruct the jury that the purpose of the fresh complaint evidence is to corroborate the victim’s testimony, namely, as it relates to the credibility of the victim’s testimony at trial. Fresh complaint evidence is corroborative only if it shows that the victim seasonably complained of the attack.
Because the evidence is corroborative, the judge may exclude needless repetition of the details of the fresh complaints. See
Lavalley, supra
at 646. “When it appears that admission of details would operate unjustly — as by inciting a jury through a needless rehearsal of the particulars of a gruesome crime — the judge may well limit the testimony in his discretion.”
Bailey, supra
at 397.
3.
Denial of motion for a new trial without hearing.
The defendant filed a motion for a new trial, accompanied by two affidavits, arguing that he received ineffective assistance of counsel. See Mass. R. Crim. P. 30 (b). The judge declined to hold a hearing and summarily denied the motion. The defendant appeals from the judge’s refusal to grant him a hearing. “The judge may rule on the issue or issues presented by [a] motion [for a new trial] on the basis of the facts alleged in the affidavits without further hearing if no substantial issue is raised by the motion or affidavits.” Mass. R. Crim. P. 30 (c) (3), 378 Mass. 900 (1979). While ordinarily we defer to the discretion of a trial judge on whether a motion for new trial requires an evidentiary hearing, see
Fogarty
v.
Commonwealth,
406 Mass. 103, 107, 110-111 (1989), the allegations in the defendant’s affidavit, if true, raise serious issues as to the adequacy of the appointed trial counsel’s interest in preparing and conducting the defense. Thus, in these unusual
circumstances, we believe it would be in the interest of justice that the defendant’s substantial showing on an issue of constitutional importance (the effective assistance of counsel) be heard. See
Commonwealth
v.
Stewart,
383 Mass. 253, 257-258 (1981) (interpreting rule 30 [c] [3]). See also
Commonwealth
v.
Meggs,
30 Mass. App. Ct. 111, 114 (1991) (substantial issue raised by motion and affidavits requires evidentiary hearing). Thus, we vacate the motion judge’s ruling and remand the motion for new trial to the Superior Court for a hearing. See
Commonwealth
v.
Moreau,
30 Mass. App. Ct. 677, 683 (1991), cert, denied, 112 S. Ct. 915 (1992).
In order to prove ineffective assistance of counsel, the defendant must show that counsel’s performance fell “measurably below that which might be expected from an ordinary fallible lawyer,” and that this performance “likely deprived the defendant of an otherwise available, substantial ground of defence.”
Commonwealth
v.
Saferian,
366 Mass. 89, 96 (1974).
The defendant argues that counsel wrongly advised him not to testify; further, that she failed to interview or call at trial potential character witnesses, meet with him for a sufficient period of time to develop a defense, or investigate the complainant’s background. As a result, he contends, counsel deprived him of the defense that the complainant consented to sexual intercourse.
The defendant has raised a substantial issue with regard to both elements of the
Saferian
test. If the defendant’s sworn allegations are true, his counsel failed to pursue adequately a consent defense, which was the only realistic defense in light of the strong evidence that the defendant and the complainant did have sexual intercourse on May 10, 1989. See
Commonwealth
v.
Haggerty,
400 Mass. 437, 442 (1987) (“Fail
ure to investigate the only defense a defendant has, if facts known to or with minimal diligence accessible to counsel support that defense, falls beneath the level of competency expected”). The advice to defendant that he not testify is also troublesome, given that he admits having had sexual intercourse with the complainant, that he claims he submitted voluntarily to a blood test for purposes of identification, and that he alone could have given a different account of his actions on the night in question. If counsel did not interview potential defense witnesses or spend sufficient time with the defendant prior to trial, these failures also may have detracted from a consent defense. Reliance on the testimony of one defense witness, the bartender who saw the defendant and the complainant talking and kissing, and on cross-examination of prosecution witnesses, see
Haggerty, supra
at 442, would not meet counsel’s obligation to the defendant unless these other reasonable options had been exhausted.
While the defendant has raised a substantial issue, he has not yet proved that he received ineffective assistance of counsel. We remand the defendant’s motion for an evidentiary hearing, at which the defendant may present his own testimony and that of others who he believes should have been called as trial witnesses. See
Commonwealth
v.
Rosado,
408 Mass. 561, 568 (1990). The motion judge may also hear evidence concerning counsel’s reasons for conducting the defense as she did. See
Commonwealth
v.
White,
409 Mass. 266, 272 (1991) (“In cases where tactical or strategic decisions of the defendant’s counsel are at issue, we conduct our review with some deference to avoid characterizing as unreasonable a defense that was merely unsuccessful”). Finally, the judge must determine whether any failures on the part of trial counsel deprived the defendant of a consent defense. See
Saferian, supra
at 96.
4.
Conclusion.
We affirm the defendant’s convictions. We vacate the judge’s ruling on the motion for a new trial, and
we remand the motion to the Superior Court for an evidentiary hearing.
So ordered.