COLLINS v. ATHENS ORTHOPEDIC CLINIC, P.A

307 Ga. 555
Supreme Court of Georgia·Decided December 23, 2019·No. S19G0007·Published·Cited by 31 cases

Opinion

307 Ga. 555 FINAL COPY

S19G0007. COLLINS et al. v. ATHENS ORTHOPEDIC CLINIC, P.A.

PETERSON, Justice.

When a criminal steals consumers’ sensitive personal data, what do those consumers have to plead against the allegedly negligent business from whom the data was stolen to show a legally cognizable injury under Georgia tort law? The Court of Appeals has held in cases involving the exposure of personal information that the failure to show that the information had actually fallen into criminal hands, let alone that the information was used to the consumers’ detriment, meant that plaintiffs had failed to show a legally cognizable injury. But this case, which was dismissed on the pleadings despite allegations of large-scale criminal activity, falls into a different category of data-exposure cases. The plaintiffs here, current or former patients of the defendant medical clinic, brought a putative class action after the clinic informed them that a hacker

had stolen their personal data from the clinic. We conclude that the injury the plaintiffs allege that they have suffered is legally cognizable. Because the Court of Appeals held otherwise in affirming dismissal of the plaintiffs’ negligence claims, we reverse that holding. Because that error may have affected the Court of Appeals’s other holdings, we vacate those other holdings and remand the case.

1. Background.

The complaint, verified by each of the named plaintiffs, alleges that in June 2016 an anonymous hacker stole the personally identifiable information, including social security numbers, addresses, birth dates, and health insurance details, of at least 200,000 current or former patients of Athens Orthopedic Clinic (“the Clinic”) from the Clinic’s computer databases. Those current or former patients included named plaintiffs Christine Collins, Paulette Moreland, and Kathryn Strickland. According to the allegations contained in the complaint, the hacker demanded a ransom, but the Clinic refused to pay. The hacker offered at least

some of the stolen personal data for sale on the so-called “dark web,” and some of the information was made available, at least temporarily, on Pastebin, a data-storage website. The Clinic notified the plaintiffs of the breach in August 2016.

The plaintiffs allege that because their personal data has been “compromised and made available to others on the dark web, criminals are now able to assume Class Members’ identit[ies] and fraudulently obtain credit cards, issue fraudulent checks, file tax refund returns, liquidate bank accounts, and open new accounts, all in Class Members’ names.” Each named plaintiff alleges that she has “spent time calling a credit reporting agency and placing a fraud or credit alert on her credit report to try to contain the impact of the data breach and anticipates having to spend more time and money in the future on similar activities.” Collins also alleges that fraudulent charges to her credit card were made “[s]hortly” after the data breach and that she spent time getting the charges reversed by the card issuer. And the complaint alleges that “[e]ven Class Members who have not yet experienced identity theft or are not yet

aware of it nevertheless face the imminent and substantial risk of future injury.”

In their suit against the Clinic, the plaintiffs sought class certification and asserted claims for negligence, breach of implied contract, and unjust enrichment. They sought damages based on costs related to credit monitoring and identity theft protection, as well as attorneys’ fees. They also sought injunctive relief under the Georgia Uniform Deceptive Trade Practices Act, OCGA § 10-1-370 et seq. (“UDTPA”), and a declaratory judgment to the effect that the Clinic must take certain actions to ensure the security of class members’ personal data in the future. The Clinic filed a motion to dismiss based on both OCGA § 9-11-12 (b) (1) and OCGA § 9-11-12 (b) (6), which the trial court granted summarily.

A divided panel of the Court of Appeals affirmed. See Collins v. Athens Orthopedic Clinic, 347 Ga. App. 13 (815 SE2d 639) (2018). The Court of Appeals concluded that the plaintiffs’ negligence claim was properly dismissed because the plaintiffs “seek only to recover for an increased risk of harm.” Id. at 18 (2) (a). The majority

concluded that although the credit monitoring and other precautionary measures alleged by the plaintiffs were “undoubtedly prudent,” they were “designed to ward off exposure to future, speculative harm” and thus “insufficient to state a cognizable claim under Georgia law.” Id.1 Then-Presiding Judge McFadden dissented from that holding, concluding that the plaintiffs had standing to bring their claims given that their allegations of future injury show a substantial risk that harm will occur. Collins, 347 Ga. App. at 22-25 (1)-(2) (McFadden, P. J., concurring in part and dissenting in part). We granted the plaintiffs’ petition for certiorari to consider whether the

1 The Court of Appeals majority explicitly held that the plaintiffs’ claim

for breach of implied contract failed for the same reason that their negligence claim failed — they had not sufficiently alleged a cognizable injury. See Collins, 347 Ga. App. at 18-19 (2) (b). The majority’s incorrect resolution of the question of whether the plaintiffs had sufficiently pleaded a cognizable injury for negligence purposes may have affected its consideration of other claims, as well. The majority held that the declaratory judgment claim failed because the pleadings do not show any uncertainty that a court declaration would resolve; that the UDTPA claim was properly dismissed because the plaintiffs did not allege any future, nonspeculative harm that an injunction would remedy; and that the unjust enrichment claim failed because it was not pleaded as an alternate theory of recovery based on a failed contract. Collins, 347 Ga. App. at 19-22 (2) (c) - (e). These holdings should be revisited on remand.

Court of Appeals erred in holding that the plaintiffs failed to allege a legally cognizable injury. We conclude that the plaintiffs did allege a cognizable injury.

2. The Georgia case law relied on by the Court of Appeals is inapplicable for two reasons.

“It is well established that to recover for injuries caused by another’s negligence, a plaintiff must show four elements: a duty, a breach of that duty, causation[,] and damages.” Goldstein, Garber & Salama, LLC v. J. B., 300 Ga. 840, 841 (1) (797 SE2d 87) (2017) (citation and punctuation omitted). In other words, “before an action for a tort will lie, the plaintiff must show he sustained injury or damage as a result of the negligent act or omission to act in some duty owed to him.” Whitehead v. Cuffie, 185 Ga. App. 351, 353 (2) (364 SE2d 87) (1987); see also OCGA § 51-1-6 (“When the law requires a person to perform an act for the benefit of another or to refrain from doing an act which may injure another, although no cause of action is given in express terms, the injured party may recover for the breach of such legal duty if he suffers damage thereby.” (emphasis added)); OCGA § 51-1-8 (“The violation of a

private duty, accompanied by damage, shall give a right of action.” (emphasis added)); OCGA § 51-12-4 (“Damages are given as compensation for injury; generally, such compensation is the measure of damages where an injury is of a character capable of being estimated in money.”).

[A] wrongdoer is not responsible for a consequence which is merely possible, according to occasional experience, but only for a consequence which is probable, according to ordinary and usual experience. . . . A fear of future damages is too speculative to form the basis for recovery.

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COLLINS v. ATHENS ORTHOPEDIC CLINIC, P.A, 307 Ga. 555 (Ga. 2019).

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