Clicksoftware, Inc. v. Honeywell International Inc.

257 F. Supp. 3d 148
CourtDistrict Court, D. Massachusetts
DecidedJune 30, 2017
DocketCivil Action No. 16-12522-NMG
StatusPublished

This text of 257 F. Supp. 3d 148 (Clicksoftware, Inc. v. Honeywell International Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Clicksoftware, Inc. v. Honeywell International Inc., 257 F. Supp. 3d 148 (D. Mass. 2017).

Opinion

MEMORANDUM & ORDER

GORTON, United States District Judge

This case arises out of a contract dispute over two separate but related agreements, each containing a different arbitration provision, between plaintiff, Clicksoftware, Inc. (“plaintiff’ or “Clicksoftware”), and defendant Honeywell International Inc. (“defendant” or “Honeywell”).

Pending before the Court is plaintiffs motion to compel arbitration of disputes regarding the second agreement in Massachusetts and defendant’s motion to compel arbitration of disputes regarding both agreements in New York. Each party requests dismissal, or, alternatively, a stay of litigation pending the outcome of arbitration. For the reasons that follow, plaintiffs motion will be allowed and defendant’s motion will be denied.

I. Background

A. Factual Background

In or about 2015, Honeywell and Click-software discussed a joint project whereby Clicksoftware would provide Honeywell with a “Service Management System” for Honeywell’s Business Solutions Division. Honeywell wanted that system to improve the efficiency of their technicians by, inter alia, use of real-time status updates and easier access to data on mobile devices. The information relied upon by the technicians would be accessed from a “cloud-based” service operated by Clicksoftware.

In December, 2015, the project was memorialized in two separate agreements: the Master Services Agreement (“the Master Agreement”) and the Cloud Services Master Agreement (“the Cloud Agreement”).

The Master Agreement, which is dated December 20, 2015 and printed on Honeywell letterhead, sets forth general terms and conditions applicable to the project as a whole. The Master Agreement does not incorporate or refer to the Cloud Agreement.

With respect to arbitration, the Master Agreement contains the following provision:

22. Dispute Resolution, Arbitration
Without limiting any of the parties rights to seek injunctive relief in any court of competent jurisdiction, any controversy or claim arising out of or relating to this Agreement or the breach of this Agreement, or the respective rights and responsibilities of the parties hereunder shall be settled by binding arbitration .... The arbitration shall be held and' the award made in New York, New York.

The Master Agreement also contains a choice of law provision providing that the agreement is governed by New York law.

The Cloud Agreement, which was signed on December 31, 2015 and printed on Clicksoftware letterhead, sets forth terms and conditions regarding the cloud-based system that Clicksoftware agreed to maintain. The Cloud Agreement does incorporate or refer to the Master Agreement.

The Cloud Agreement also contains an arbitration clause: •

[150]*15015.5 Binding Arbitration: Without limiting any of the parties rights to seek injunctive relief in any court of competent jurisdiction, any controversy or claim arising out of or relating to this Agreement or the breach of this Agreement, or the respective rights and responsibilities of the parties hereunder shall be settled by binding arbitration .... The arbitration shall be held and the award made in the Commonwealth of Massachusetts.

Moreover, the Cloud Agreement contains a choice of law provision stating that it will be governed by the substantive laws of Massachusetts.

B. Procedural History

In November, 2016, Clicksoftware filed a five-count complaint in Middelsex County Superior Court, alleging various contract-related claims. Defendant removed the case to this Court in December, 2016 and filed a motion to compel arbitration in New York. That motion was denied as moot when plaintiff filed an amended complaint.

In January, 2017, Clicksoftware amended its complaint, removing all of the underlying substantive claims and retaining only the .issue of arbitration venue before this Court. Subsequently, it filed a motion to compel arbitration of the Cloud Agreement in Massachusetts. Honeywell responded with its own motion to compel arbitration in New York. Those motions are the subjects of this memorandum.

II. The Parties’ Cross-Motions to Compel

A. Legal Standard

Arbitration is a matter of contract and a party cannot be required to submit to arbitration any kind of dispute not specifically covered by the contract. AT & T Techs., Inc. v. Commc’ns Workers of Am., 475 U.S. 643, 648, 106 S.Ct. 1415, 89 L.Ed.2d 648 (1986). Section 2 of the Federal Arbitration Act (“FAA”) mandates that written arbitration agreements are valid, irrevocable and enforceable. 9 U.S.C. § 2. Section 4 of the FAA allows a party aggrieved by another party’s failure to arbitrate according to the terms of a written arbitration agreement to petition for a court order directing that the arbitration proceed. 9 U.S.C. § 4. Whether parties agreed to submit a particular dispute to arbitration is an issue to be decided by the Court, not the arbitrator. Id. Should the issue be referred to arbitration, the Court can issue a stay of the case pending resolution of the arbitration. 9 U.S.C. § 3.

In order to forego litigation and compel arbitration, the moving party must show

that a valid agreement to arbitrate exists, that the movant is entitled to invoke the arbitration clause, that the other party is bound by that clause, and that the claim asserted comes within the clause’s scope.

Dialysis Access Ctr., LLC v. RMS Lifeline, Inc., 638 F.3d 367, 375 (1st Cir. 2011).

B. Application

Both parties acknowledge the existence of arbitration provisions in the Master Agreement and Cloud Agreement covering their disputes and both agree that the Master Agreement should be arbitrated in New York. Thus, the only remaining issue before the Court is where arbitration of the Cloud Agreement should take place.

1. The Court’s Jurisdiction

As a threshold matter, defendant contends that the dispute as to whether the Cloud Agreement should be arbitrated in New York or Massachusetts is procedural, and, therefore, this Court lacks ju[151]*151risdiction to decide the issue. This Court concludes otherwise.

First, as other courts that have squarely addressed this issue have concluded, determination of which of two or more conflicting arbitration provisions applies is a “gateway” issue for the Court to decide. See GE Commercial Distrib. Fin. Corp. v. Donwin, LLC, No. 11-cv-01154, 2011 WL 2518905, at *5 (D. Colo. June 24, 2011).

Moreover, as the United States Supreme Court explained in Howsam v.

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Related

At&T Technologies, Inc. v. Communications Workers
475 U.S. 643 (Supreme Court, 1986)
Howsam v. Dean Witter Reynolds, Inc.
537 U.S. 79 (Supreme Court, 2002)
Dialysis Access Center, LLC v. RMS Lifeline, Inc.
638 F.3d 367 (First Circuit, 2011)
Bowlby v. Carter Manufacturing Corp.
138 F. Supp. 2d 182 (D. Massachusetts, 2001)

Cite This Page — Counsel Stack

Bluebook (online)
257 F. Supp. 3d 148, Counsel Stack Legal Research, https://law.counselstack.com/opinion/clicksoftware-inc-v-honeywell-international-inc-mad-2017.