Clark v. General Internal Medicine Group, Inc.

CourtDistrict Court, E.D. Virginia
DecidedAugust 18, 2021
Docket1:20-cv-01332
StatusUnknown

This text of Clark v. General Internal Medicine Group, Inc. (Clark v. General Internal Medicine Group, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Clark v. General Internal Medicine Group, Inc., (E.D. Va. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA Alexandria Division

) JAMES CLARK, ) ) ) ) Plaintiff, ) 1:20-cv-1332 (LMB/MSN) ) ) v. ) ) ) GENERAL INTERNAL MEDICINE ) GROUP, INC., et al., ) ) Defendants. ) )

MEMORANDUM OPINION Before the Court is defendants’ Motion for Summary Judgment [Dkt. No. 28], which has been fully briefed and argued in open court. For the reasons stated from the bench and in this memorandum opinion, defendants’ motion has been GRANTED. I, BACKGROUND A. Factual Background In June of 2014, defendant General Internal Medicine Group, Inc. (“GIMG”) hired plaintiff James Clark (“Clark”) to work at its Ballston Urgent Care Clinic as a physician assistant. [Dkt. No. 29] at 1-2; [Dkt. No. 23] at | 1. In 2016, defendant Inova Health Care Services (“Inova”) acquired GIMG, and the two entities became joint employers of Clark. Id. at q 3-4.

1. Plaintiff's Efforts to Obtain an N95 “Duckbill” Mask As the medical emergency related to the outbreak of the COVID-19 pandemic began to emerge, on February 11, 2020, the Chief of Clinical Enterprise at Inova, Dr. Stephen Motew, sent an email to all Inova staff, explaining Inova’s planned responses to the emerging coronavirus risk, which included a link to an internal website housing supply resources for employees. Def. Ex. C, [Dkt. No. 29-3]. Clark admits he “didn’t read the email carefully when it was sent on February 11,” and “only really became aware of [the] email and re-read it, ... on Monday February 24th.” Def. Ex. D (Clark Tr.), [Dkt. No. 29-4] at 24:9-13. On February 24, 2020, on his colleague’s recommendation, Clark followed the link included in the February 11 email to the internal website to make an appointment to be fit-tested for an N95 mask. Id, at 25:8-21. Clark attended that appointment on February 27, 2020, and was sized for a regular Halyard mask, also known as a “duckbill” mask. Def. Ex. E, [Dkt. No. 29-5]. The individual who fitted Clark for his mask told him that he could “go through [his] supply line” to get duckbill masks, but she did not tell him exactly when a mask would be available through the regular supply line. Def. Ex. D (Clark Tr.), [Dkt. No. 29-4] at 29:18-22. On the same day, Clark took the form reporting the results of his fitting to his Team Lead, Jason Gibson, and asked if he could get the recommended duckbil!l mask before his next workday. Def. Ex. D (Clark Tr.), [Dkt. No. 29-4] at 33:2-16. Gibson told Clark that “he had been having some issues getting supplies,”! and directed him to speak to Inova’s Assistant Vice President and Chief Nursing Officer for Physician Services, Nancy Loeffler. Id.

his deposition, Clark acknowledged that when he was attempting to get a duckbill mask from Inova, he was “aware that there were disruptions in the supply chain globally due to the COVID-19 pandemic,” because he “had heard generalized reports of that through the media.” Def. Ex. D (Clark Tr.), [Dkt. No. 29-4] at 33:20-34:2. He declined to speculate on whether the

Clark followed Gibson’s recommendation and called Loeffler on the same day. Def. Ex. D (Clark Tr.), [Dkt. No. 29-4] at 39:10-22. According to Clark, he told Loeffler “that basically the reason [he] was calling was to ask for her assistance in helping [him] get [his] halyard regular mask” because he “was going to be seeing patients the next day and that [he] was concerned with community spread already known in the United States, that it was only a matter of time until it came to our door.” Id, at 39:14-22. Clark remembers Loeffler as having been “pretty dismissive of [his] request” and not “showing urgency,” and that she was “noncommittal” after he “pointedly asked her if she would help [him] get [the mask] by the next day.” Id. at 40:8-18. In her deposition, Loeffler described Clark’s demeanor during that phone call as “rather aggressive

... almost to the point of being belligerent.” Def. Ex. F (Loeffler Tr.), [Dkt. No. 29-6] at 19:1-6. Although she acknowledged that Clark did not yell or use profanity, Loeffler explained that he was “raising his voice,” “interrupting,” and “wanting [her] to answer questions immediately that [she] had no answer to.” Id. at 19:7-21. Loeffler did not give Clark a firm answer as to when a duckbill mask would be available, but told him that Inova staff “were working within the confines of what we could get and within our confines of what was being sent to the hospital.” Id. at 20:7-10. After her call with Clark, Loeffler promptly emailed an Operations Project Manager in Supply Chain Management, Stacey Barb (“Barb”), asking whether there was a duckbill mask available for Clark. Loeffler forwarded a copy of that email to Clark, writing, “They are working on it.” Def. Ex. K, [Dkt. No. 29-11]. At about 10:30 AM on February 28, 2020—the day after Clark was fitted for a mask—he emailed Loeffler asking if she had any update as to when he would receive his mask. Def. Ex. M,

global supply chain problems were the reason that Gibson could not immediately get him a duckbill mask. Id. at 34:3-6.

[Dkt. No. 29-13]. Loeffler responded within thirty minutes, explaining that she had “no update yet,” but would “keep [Clark] in the loop.” Id. In addition, Loeffler sent an email to Clark’s direct onsite manager, Kym Manley (“Manley”), to report that she had an “[i}nteresting dialogue last night with James Clark,” and asking Manley to call her to discuss that interaction. Def. Ex. L, [Dkt. No. 29-12]. At noon, Clark responded to Loeffler’s email to him by chastising Loeffler: “Considering these emails are being sent as high priority, I don’t understand why we wouldn’t know if we have regular halyard masks by now.” Def. Ex. M, [Dkt. No. 29-13]. Manley (Clark’s direct onsite supervisor) then called Loeffler as Loeffler had requested, to discuss her “interesting dialogue” with Clark on the previous day. Def. Ex. F (Loeffler Tr.), [Dkt. No. 29-6] at 21:18. Manley testified at her deposition that Clark had been acting “unreasonabl[y],” because “everything that came out he began to question, and he wouldn’t give us the opportunity to provide answers, to provide resources[.]” Def. Ex. I (Manley Tr.), [Dkt. No. 29-9] at 47:9-16. Manley described his “demanding behavior” during this time as “unprofessional[][.]”. Id. at 92:8-11. On March 2, 2020, Manley met with Inova Director of Operations Julianne Jeffrey (“Jeffrey”) and Inova Director of Human Resources Lowana King (“King) in Manley’s office. Def. Ex. A (King Decl.), [Dkt. No. 29-1] at 5-7. During the meeting, Clark knocked on the door, which was closed, and Manley told him, “Come in.” Pl. Ex. 5 (King Tr.), [Dkt. No. 31-5] at 22:12-15. In her deposition, King testified that Clark entered the room where the meeting was in progress, “sat down and informed [her] that he heard that [she] was in the building, and he went into how he had ordered the mask, he was waiting, [and he] didn’t understand why it was taking so long, and so forth.” Id. at 22:15-19. King found Clark’s behavior “unprofessional,”

both because “he walked in, sat down, and immediately started stating his concerns, as we were in a meeting already,” and because his voice was escalating and he interrupted King “a couple of times” during the conversation, Id. at 23:1-24:13. Despite finding Clark’s behavior unprofessional, King reached out to Loeffler to ask about the status of Clark’s duckbill mask. Def. Ex. A (King Decl.), [Dkt. No. 29-1] at 4 9. Loeffler advised King that efforts remained underway to get Clark his mask, and King passed Loeffler’s message on to Clark. Id. at { 10. The next day, March 3, 2020, Manley emailed Barb, the operations manager in supply chain management, to “check on James Clark[’s] N95 and [ ] see if it can be delivered or picked up today.” Def. Ex. O, [Dkt. No. 29-15].

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Clark v. General Internal Medicine Group, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/clark-v-general-internal-medicine-group-inc-vaed-2021.