Christopher Snyder v. Classic Restaurant Services, LLC

Indiana Court of Appeals·Decided April 3, 2013·No. 29A02-1207-CT-592·Unpublished

Opinion

Pursuant to Ind.Appellate Rule 65(D), this Memorandum Decision shall not be regarded as precedent or cited before any court except for the purpose of establishing the defense of res judicata, collateral estoppel, or the law of the case.

ATTORNEY FOR APPELLANT: ATTORNEY FOR APPELLEE:

STEPHEN R. BUSCHMANN F. ANTHONY PAGANELLI Thrasher Buschmann & Voelkel, P.C. Taft Stettinius & Hollister LLP Indianapolis, Indiana Indianapolis, Indiana

Apr 03 2013, 9:08 am

IN THE

COURT OF APPEALS OF INDIANA

CHRISTOPHER SNYDER, )

)

Appellant, )

)

vs. ) No. 29A02-1207-CT-592 )

CLASSIC RESTAURANT SERVICES, LLC, )

)

Appellees. )

APPEAL FROM THE HAMILTON CIRCUIT COURT The Honorable Paul A. Felix, Judge Cause No. 29C01-1205-CT-5427

April 3, 2013

MEMORANDUM DECISION - NOT FOR PUBLICATION FRIEDLANDER, Judge

Christopher Snyder appeals from the trial court’s grant of a preliminary injunction against him and in favor of Classic Restaurant Services, LLC (Classic). Snyder presents the following consolidated and restated issues for review:

1. Did the trial court abuse its discretion when it concluded that Classic had a reasonable likelihood of success on the merits on its claim for tortious interference with Classic’s business relationships?

2. Did the trial court abuse its discretion when it concluded that Classic had established a reasonable likelihood of success on the merits on its claim for misappropriation of trade secrets?

We affirm.

Classic is an Indiana limited liability company that provides heating, air conditioning, refrigeration, and cooking equipment sales and service predominantly to restaurants throughout central Indiana. Rick Petrie is a twenty-five-percent owner of Classic and has managed the company since its inception in 2009. Prior to this, Petrie was an employee of PFC Management Company (PFC), which owns all or most of the Denny’s restaurants in central Indiana. PFC is a joint owner of Classic. Aside from Denny’s, Classic’s largest customers in 2011 and 2012 included Golden Corral, Ruby Tuesday, Jimmy John’s, and Subway. Classic employs less than eight individuals and operates in a highly competitive market.

Snyder began working part-time as a service tech for PFC in early 2009 and shortly thereafter became a full-time service tech for Classic. Snyder did not have a non-compete agreement with Classic and was expressly permitted to do residential jobs on the side while using his company vehicle. During his more than three years of employment, Snyder

serviced all of Classic’s customers.

By the summer of 2011, Snyder began efforts to start his own competing business and take customers from Classic. Without showing his hand, Snyder repeatedly asked Petrie about wholesale-to-retail markups, but Petrie refused to provide this information. By July 2011, and without Classic’s knowledge, Snyder had succeeded in taking the business of two Subway restaurants from Classic. He serviced these restaurants after hours on his own behalf and to the exclusion of Classic, and he used his company-owned vehicle while making these calls.

In the fall of 2011, Snyder unsuccessfully attempted to solicit Ruby Tuesday restaurants to transfer their business to him. Although he was still employed by Classic, Snyder had prepared to compete by purchasing and outfitting a van, obtaining business cards and insurance, and printing marketing flyers. He distributed his flyers to several restaurants in central Indiana. He organized his new company, A Plus Air LLC, by filing articles of organization with the Indiana Secretary of State in February 2012.

Around February 2012, Snyder directly solicited Golden Corral to transfer its substantial business away from Classic and to A Plus Air. When speaking with management of Golden Corral, Snyder referred to Classic’s service as sub-par and indicated that he could do better. By his own admissions, Snyder failed to inform Classic of customer complaints and, instead, “commiserate[ed]” with Classic’s customers when they expressed dissatisfaction. Transcript at 36. While still employed by Classic, Snyder filed an application for qualification as a Golden Corral vendor in February or March 2012. After

Snyder became an approved vendor, he entered into discussions with Golden Corral’s district manager, Carl Horton. In March 2012, Horton gave Snyder the “green light” to go out on his own, agreeing to give most of Golden Corral’s business to A Plus Air. Id. at 155. Snyder asked if the transition could be delayed until late April so that he could use his remaining paid vacation days at Classic for an upcoming trip to Florida. Horton agreed.

Upon returning from vacation on Saturday, April 21, Snyder sent a text message to Petrie, indicating that he was resigning effective immediately. He also notified Petrie of a specific Denny’s location where he had left the company vehicle and equipment. Snyder, however, had retained a binder that contained contact information of all Classic’s vendors and customers. This list was marked confidential and Classic employees had been directed on numerous occasions by Petrie to keep its contents confidential. Snyder continued to use the list for his new business.

The following Monday morning, April 23, Snyder made his first service call at Golden Corral as A Plus Air. Shortly after Snyder’s resignation, Petrie noticed a sharp decline in the volume of service calls from Golden Corral. Petrie began calling the managers of the various Golden Corral restaurants and learned that Snyder now had the bulk of their business.

Doris Warswick, Classic’s office manager, had been aware for some time of Snyder’s intention to go out on his own. In fact, he told her in July 2011 of his efforts to solicit Ruby Tuesday. Moreover, Snyder had sought pricing information from her, which she could not provide at the time because only Petrie had this type of information.

The day before Snyder sent his text-message resignation, Warswick provided Classic

with notice of her own pending resignation. Thereafter, early in the morning on her last day of work, April 27, Warswick surreptitiously emailed two of Classic’s business documents to Snyder, routing the emails first through her personal email account.1 Warswick gave Snyder advance notice that these would be coming. The documents were correspondence from one of Classic’s largest customers, Ruby Tuesday, for which Classic was the primary contractor in the area. The first document outlined Ruby Tuesday’s new program for facilities management and directions on how to continue to be a preferred contractor, and the second document was a table of HVAC services part mark-ups for USM Tech, Ruby Tuesday’s new facilities maintenance and management provider. With this information in hand, Snyder once again began soliciting Ruby Tuesday’s business. A manager at one of these restaurants warned Petrie of this within a couple weeks after Snyder resigned.

Upon discovering many of the facts outlined above, Classic promptly filed the instant action on May 24, 2012. 2 Along with its complaint, Classic filed a verified motion for temporary restraining order and preliminary injunction. The trial court issued a temporary restraining order that same day and scheduled a preliminary injunction hearing for June 6, which was later rescheduled for June 13. At the hearing, Classic presented two grounds in support of its motion for a preliminary injunction: (1) Snyder’s misappropriation of trade secrets, which Classic alleged were the customer list and the two documents sent by

1 Warswick also deleted messages from both her sent-items folder and her deleted-items folder before leaving Classic’s employ. 2 Snyder has not provided us with a copy of the complaint or any other relevant pleadings in this case.

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