Christopher Quinn v. Douglas Hetsch, et al

CourtDistrict Court, W.D. Kentucky
DecidedMarch 31, 2026
Docket3:24-cv-00288
StatusUnknown

This text of Christopher Quinn v. Douglas Hetsch, et al (Christopher Quinn v. Douglas Hetsch, et al) is published on Counsel Stack Legal Research, covering District Court, W.D. Kentucky primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Christopher Quinn v. Douglas Hetsch, et al, (W.D. Ky. 2026).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF KENTUCKY AT LOUISVILLE CIVIL ACTION NO. 3:24-cv-00288-CRS

CHRISTOPHER QUINN PLAINTIFF

v.

DOUGLAS HETSCH, et al DEFENDANTS

MEMORANDUM OPINION

Plaintiff Christopher Quinn sued defendants Baker, Bloomberg & Associates, LLC and their employee, Melissa Prince, for violations of the Fair Debt Collection Practices Act and the Kentucky Consumer Protection Act. DN 23. Pending before the Court are two motions. Defendants move for dismissal of the Second Amended Complaint for insufficient service of process and for failure to state a claim. In response, plaintiff moves for alternative service of process. Both motions are ripe for review. For the reasons set forth below, the Court will grant defendants’ Motion to Dismiss and deny plaintiff’s Motion for Alternative Service. BACKGROUND

The Second Amended Complaint contains the following claims in violation of the FDCPA and the KCPA: (1) that Prince, on behalf of BBA, falsely represented herself as an attorney while attempting to collect Quinn’s debt in violation of 1692e(3), 1692e(10), 1692f(1), and KRS 367.170; (2) that Prince and BBA contacted, and thus threatened to interfere with, Quinn’s contractual relations with his insurer in violation of 1692e(5) and 1692c(b)1; (3) that Prince and BBA communicated directly with Quinn despite knowing he was represented by legal counsel in violation of 1692c(a)(2); and (4) that Prince and BBA employed unfair or unconscionable means

1 Defendants do not challenge the alleged violation of 15 U.S.C. § 1692c(b) in the motion to dismiss. to collect an alleged debt, including attempts to collect an unauthorized amount in violation of 1692f(1), 1692e(2)(A), and KRS 367.170. See SA Compl., DN 26. A. Quinn’s Credit Dispute

The events giving rise to this action began with a dispute between Quinn and All American Chimney Service, LLC (AACS). According to the Second Amended Complaint, Quinn entered into an alleged contract AACS with to renovate his home chimney. SA Compl., DN 23 at PageID# 395; Contract, DN 23-1. Quinn alleges that he was dissatisfied with AACS’s quality of work and ultimately disputed the amount owed. Id. at PageID# 395–98. Quinn also disputes the validity of the contract with AACS. He contends that AACS incorrectly identified itself as an LLC, rendering the contract void. Id. at PageID# 395. He also contends that no one signed the purported contract on behalf of AACS. Id. In its last opinion in this matter, the Court held that neither of Quinn’s arguments as to the contract’s validity were sufficient to render the contract void. 3/24/2025 Opinion, DN 21 at PageID# 385. Nevertheless, Quinn maintains in his Second Amended Complaint that his obligations under the purported

contract “are null and void.” SA Compl., DN 23 at PageID# 395. Quinn hired an attorney to represent him regarding his dispute with AACS. Id. at PageID# 398. On February 20, 2024, his attorney provided Douglas Hetsch, who does business as AACS, with written notice of that representation. Id. (citing Notice, DN 23-6 at PageID# 440). Despite this representation, Quinn alleges that the defendants contacted him directly regarding his debt with AACS. Id. B. Defendants’ Debt Collection Activities

AACS hired BBA to collect on its debt. Id. at PageID# 398. In April 2024, Prince, on behalf of BBA, emailed Quinn directly to collect that debt. Id. In her email, Prince stated that her “office represents [AACS] in regard to a delinquent invoice” and that Prince had spoken to Quinn’s insurance company regarding the debt. 4/18/2024 Email, DN 23-8. The next day, Prince mailed Quinn a letter on BBA letterhead. Letter, DN 23-9. The letter was addressed to “Travelers Ins / Chris Quinn” and Prince stated her job title as “Auditor.” Id. at PageID# 449. In the letter, Prince requests payment so that she “may clear our client’s accounting files accordingly[.]” Id. Four days

later, Prince sent Quinn a second email, stating: We just spoke to Travelers Insurance and they stated that this claim is now closed and that you have been paid the proceeds that were to be paid to [AACS]. . .. When dealing with insurance proceeds[,] they are very strict[. E]ven if you have a dispute you still have the responsibility to resolve the matter[,] and I would like to help you do that. Please give me a call or respond back via email[,] so we can discuss resolution to this matter.

4/23/2024 Email, DN 23-10. Quinn alleges that while engaging in the above debt-collection activities, defendants violated several provisions of the FDCPA and KCRA. C. Service of Process as to Defendant Prince

Through the course of this suit, Quinn has failed to properly serve Prince. 3/24/25 Order, DN 22 at PageID# 390-91. In its March 2025 Order, the Court authorized an additional 30 days from the filing of Quinn’s Second Amended Complaint to serve Prince pursuant to the Federal Rules of Civil Procedure 4(m). Id. at PageID# 392. Quinn filed his Second Amended Complaint on March 26, 2025. SA Compl., DN 23. Quinn then attempted personal service on Prince through certified mail on March 31, 2025, to the BBA Houston, Texas office. USPS Tracking, DN 31-3. Quinn did not receive the return receipt from the certified mail delivery. Response, DN 27 at PageID# 518. The 30-day extension during which Prince was to be served expired on April 25, 2025. Price maintains that she was not served and has moved to dismiss Quinn’s claims against her pursuant to Fed. R. Civ. P. 12(b)(5) for insufficient service of process. Motion, DN 26. ANALYSIS

A. Defendant’s Motion to Dismiss Prince and BBA assert that Quinn’s FDCPA and KCPA claims should be dismissed under Rule 12(b)(6) for failing to state a claim upon which relief may be granted. Motion, DN 26. Quinn’s complaint lacks sufficient factual content that would allow the Court to draw a reasonable inference that the defendants are liable for the alleged violations. See Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). As a result, the defendants’ motion to dismiss will be granted. Prince also asserts that all claims against her should be dismissed under Rule 12(b)(5) for insufficient service of process. Motion, DN 26. Because Prince has not been served, all claims against her will be dismissed. 1. Failure to State a Claim Federal Rule of Civil Procedure 12(b)(6) requires a court to dismiss a complaint if the complaint “fail[s] to state a claim upon which relief can be granted.” For a plaintiff to survive a motion to dismiss, the complaint must contain sufficient facts to state a claim that is “plausible on

its face.” Twombly, 550 U.S. at 545. A complaint states a plausible claim for relief when the court may “draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). A complaint does not suffice “if it tenders ‘naked assertion[s]’ devoid of ‘further factual enhancement’” Id. (quoting Twombly, 550 U.S. at 557).

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Christopher Quinn v. Douglas Hetsch, et al, Counsel Stack Legal Research, https://law.counselstack.com/opinion/christopher-quinn-v-douglas-hetsch-et-al-kywd-2026.