Christman, S. v. Manor Care

Superior Court of Pennsylvania·Decided January 5, 2016·No. 1226 MDA 2013·Unpublished

Opinion

NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37

SANDRA A. CHRISTMAN, IN THE SUPERIOR COURT OF ADMINISTRATRIX OF THE ESTATE OF PENNSYLVANIA ESTER I. STRAUSE, DECEASED,

Appellee

v.

MANOR CARE OF WEST READING PA, LLC, D/B/A MANORCARE HEALTH SERVICES – WEST READING NORTH, AND MANORCARE HEALTH SERVICES, INC. AND HCR MANORCARE, INC. AND MANORCARE INC. AND HCR HEALTHCARE, LLC, AND HCR II HEALTHCARE, LIC, AND HCR III HEALTHCARE, LLC, AND HCR IV HEALTHCARE, LLC,

Appellant No. 1226 MDA 2013

Appeal from the Order June 13, 2013 In the Court of Common Pleas of Berks County Civil Division at No(s): 12-4389

BEFORE: BOWES, MUNDY, and JENKINS, JJ. MEMORANDUM BY BOWES, J.: FILED JANUARY 05, 2016 Manor Care of West Reading, PA, LLC, d/b/a Manorcare Health Services – West Reading North, together with the other Manorcare and HCR entities (collectively “Manor Care”), appeals from the June 13, 2013 order

overruling its preliminary objections seeking to compel arbitration of this wrongful death and survival action. We affirm.1 Ester Strause2 was admitted to Manor Care on or about March 6, 2010, with a history of dementia, colon cancer status post-colectomy, gout, atrial fibrillation, and hypertension. She died on April 27, 2010. The Administratrix of her Estate, Sandra A. Christman, commenced this lawsuit against Manor Care by filing a complaint sounding in negligence and negligence per se. She alleged that, as a result of Manor Care’s inadequate care and treatment, including a lack of food, water, and medicine, Ms. Strause developed pressure ulcers, urinary tract infections, renal failure, C- difficile infection, malnutrition, and dehydration. These conditions ultimately caused her death. Manor Care filed preliminary objections seeking, inter alia, to enforce an arbitration agreement (“Agreement”) signed by Ms. Christman in her capacity as attorney-in-fact for her mother, Ms. Strause, upon her March 6, 2010 admission to Manor Care. The trial court overruled that objection and Manor Care appealed.

At issue is the enforceability of the Agreement. It expressly stated

that it was voluntary, that signing it was not a prerequisite to admission, and

1 This case was held pending the filing of other decisions involving the same issues. 2 In the certified record, the Decedent is referred to as both Ester Strause and Esther Strause.

that it could be rescinded within thirty days of admission. It provided that all disputes regarding Ms. Strause’s stay were to be submitted to binding arbitration governed by the Federal Arbitration Act (“FAA”) and administered by the National Arbitration Forum (“NAF”), and that the federal rules of civil procedure and evidence were to apply to the proceeding. The Agreement also provided that if NAF was unable or unwilling to serve as the administrator of the arbitration proceeding, or if the parties mutually agreed in writing not to use NAF, the parties could agree either to use another independent administrator or to dispense with an administrator entirely.3 If any of the Agreement’s provisions were deemed invalid, those provisions would be severable from the remainder of the Agreement.

3 In Wert v. Manorcare of Carlisle PA LLC, ___ A.3d ___, 2015 WL 6499141 (Pa. October 27, 2015) (plurality), our Supreme Court declined to overturn Stewart v. GGNSC-Canonsburg, L.P., 9 A.3d 215 (Pa.Super. 2010), in which this Court held that an arbitration agreement designating the NAF and its procedures as the exclusive forum for arbitration was integral to the agreement and unenforceable due to the unavailability of the NAF. The arbitration clause herein, in contrast to the clauses in Wert and Stewart, does not designate the NAF as the exclusive forum or its rules as the exclusive procedures for arbitration. In MacPherson v. Magee Mem. Hosp. for Convalescence, __A.3d.__, 2015 WL 7571937, at *11 (Pa.Super. 2015) (en banc), a clause virtually identical to the one herein was found to be “glaringly distinct” from the one in Wert due to the lack of NAF exclusivity. The MacPherson Court held “that the non-exclusive forumselection clause herein is not an integral part of the Agreement, and the Agreement does not fail because of the unavailability of the NAF.” Id. at *12.

Discovery regarding the execution of the Agreement revealed that it was presented to Ms. Christman by Lana Fick, Manor Care’s director of activities. Ms. Fick was deposed, and she testified that she routinely read the Agreement with families, explained the difference between arbitration and judicial proceedings, and reviewed a pamphlet regarding arbitration. In her deposition, Ms. Christman testified that she read only a portion of the Agreement and acknowledged that she asked a question regarding a jury trial. She maintained that she signed the Agreement without a full understanding of its implications.

The trial court ruled that the Agreement was substantively unconscionable because it violated public policy and the jury trial waiver by Ms. Christman was unknowing. Furthermore, the trial court held that the provision requiring that arbitration be administered by the National Arbitration Forum (“NAF”) was integral to the Agreement, and its failure invalidated the entire Agreement. Moreover, the court found the lack of a termination date and the intent to bind parties as well as parent companies and affiliates for subsequent admissions to be unconscionable. Hence, the trial court denied the preliminary objection in the nature of a motion to compel arbitration on June 13, 2013.

Manor Care timely appealed on July 11, 2013. On August 12, 2013, this Court decided Pisano v. Extendicare Homes, Inc., 77 A.3d 651 (Pa.Super. 2013), in which we held that wrongful death beneficiaries were

not bound by an arbitration agreement signed either by the decedent or his legal representative. On September 18, 2013, Manor Care filed its Pa.R.A.P. 1925(b) concise statement of issues complained of on appeal, in which it challenged not only the trial court’s finding that the arbitration agreement was unenforceable, but also disputed the application of Pisano on the instant facts. It also alleged that the failure to send the survival action to arbitration ran afoul of the Federal Arbitration Act (“FAA”) and was thus pre- empted. In its Pa.R.A.P. 1925(a) opinion, the trial court declined to address Pisano, the FAA, or preemption, since these issues were not factors in its decision.

Manor Care argues that the trial court erred in numerous respects in refusing to compel arbitration of Administratrix’s claims:

1. Whether the Court erred in finding that Sandra A. Christman, Power of Attorney for Esther Strause, did not knowingly and voluntarily waive the right to trial by jury?

2. Whether the Court erred in finding that the ADR Agreement was unenforceable due to unconscionability?

3. Whether the Court erred in finding that the unavailability of the National Arbitration Forum (“NAF”) to administer any arbitration proceedings rendered the ADR Agreement unenforceable?

4. Whether the Court erred in finding that, as a matter of law, Plaintiff’s wrongful death claims could not be arbitrated?

5. Whether the trial court erred in refusing to enforce arbitration of Plaintiff’s survival claims or other non-wrongful death beneficiary claims? See, e.g. Pisano v. Extendicare Homes, Inc., No. 1185 WDA 2012 (Pa.Super. August 12, 2013)

(Holding only that claims of wrongful death beneficiaries are not subject to arbitration).

6. Whether the trial court, in refusing to enforce the ADR Agreement, violated the provisions of the Federal Arbitration Act (“FAA”) and U.S. Supreme Court’s precedent interpreting the FAA, which strongly favors the arbitration of disputes?

7. Whether the trial court, in refusing to enforce the ADR Agreement, violated the long-standing public policy of the Commonwealth of Pennsylvania favoring the arbitration of disputes?

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