Choice Hospice v. Axxess Technology Solutions

CourtCourt of Appeals for the Tenth Circuit
DecidedJanuary 7, 2025
Docket24-6002
StatusPublished

This text of Choice Hospice v. Axxess Technology Solutions (Choice Hospice v. Axxess Technology Solutions) is published on Counsel Stack Legal Research, covering Court of Appeals for the Tenth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Choice Hospice v. Axxess Technology Solutions, (10th Cir. 2025).

Opinion

Appellate Case: 24-6002 Document: 75-1 Date Filed: 01/07/2025 Page: 1 FILED United States Court of Appeals PUBLISH Tenth Circuit

UNITED STATES COURT OF APPEALS January 7, 2025

Christopher M. Wolpert FOR THE TENTH CIRCUIT Clerk of Court _________________________________

CHOICE HOSPICE, INC., d/b/a Complete Hospice Care of Oklahoma City, an Oklahoma corporation; FAMILY CHOICE HOSPICE, LLC, d/b/a Complete Hospice Care, an Oklahoma limited liability company; THREE RIVERS CONSULTING AND MANAGEMENT, LLC, d/b/a Complete Hospice Care of Eastern Oklahoma. an Oklahoma limited liability company; NEIGHBORHOOD HOSPICE, LLC, d/b/a Complete Hospice Care of Southern Oklahoma, an Oklahoma limited liability company,

Plaintiffs - Appellees,

v. No. 24-6002

AXXESS TECHNOLOGY SOLUTIONS, INC., a Texas corporation,

Defendant - Appellant. _________________________________

Appeal from the United States District Court for the Western District of Oklahoma (D.C. No. 5:22-CV-00932-J) _________________________________

Troy R. Rackham, Spencer Fane LLP, Denver, Colorado (Andrew W. Lester and Mariana Pitts, Spencer Fane LLP, Oklahoma City, Oklahoma; Amanda L. Lewandowski, Spencer Fane LLP, Kansas City, Missouri; and Michael D. McClintock, McClintock Law, Nichols Hills, Oklahoma, on the briefs), for Defendant – Appellant.

Mitchell D. Blackburn, Conner & Winters, LLP (Hilary Velandia, with him on the briefs), Tulsa, Oklahoma, for Plaintiffs – Appellees. Appellate Case: 24-6002 Document: 75-1 Date Filed: 01/07/2025 Page: 2

_________________________________

Before MATHESON, McHUGH, and ROSSMAN, Circuit Judges. _________________________________

McHUGH, Circuit Judge. _________________________________

Choice Hospice, Inc.; Family Choice Hospice, LLC; Three Rivers Consulting

and Management, LLC; and Neighborhood Hospice, LLC (collectively, “Plaintiffs”)

sued Defendant Axxess Technology Solutions, Inc. (“Axxess”) for breach of

contract. Plaintiffs properly served Axxess, but Axxess mistakenly believed it had

not been served due to an employee error. Because Axxess believed it had not been

served, it did not respond to the complaint, and the district court entered a default

judgment against Axxess.

Axxess moved to set aside the default judgment, arguing the district court

lacked subject matter jurisdiction because the parties’ contract required mediation

(“First Motion to Vacate”). The district court denied the motion, and Axxess did not

appeal that ruling. Over six months later, Axxess filed a second motion to set aside

the default judgment, raising arguments under Federal Rule of Civil Procedure

60(b)(1), (4), and (6) (“Second Motion to Vacate”). The district court denied this

motion on claim preclusion grounds, and Axxess timely appealed.

We affirm but not on claim preclusion grounds. Instead, we hold that the

district court did not abuse its discretion by denying the Second Motion to Vacate

because the arguments raised in that motion could have been raised in the First

Motion to Vacate.

2 Appellate Case: 24-6002 Document: 75-1 Date Filed: 01/07/2025 Page: 3

I. BACKGROUND

A. Default Judgment

Plaintiffs provide hospice services in Oklahoma. Axxess “provides electronic

medical record software programs, billing software programs, billing technology, and

personal claims processing services.” App. Vol. I at 8–9. Accordingly, the parties

entered a contract whereby Axxess would process and bill hospice claims on

Plaintiffs’ behalf.

On October 26, 2022, Plaintiffs filed suit against Axxess in the United States

District Court for the Western District of Oklahoma, asserting the court had diversity

jurisdiction under 28 U.S.C. § 1332. In their complaint, Plaintiffs alleged they were

not receiving payments for their services because Axxess failed to properly process

claims. Based on these allegations, Plaintiffs asserted a breach of contract claim and

sought over $750,000 in damages.

The complaint and summons were served on Axxess on November 3, 2022,

and again on November 7, 2022. On November 17, 2022, Plaintiffs filed a mediation

request with the American Arbitration Association (AAA). That same day, Plaintiffs

forwarded the mediation request and a copy of the complaint to Axxess. A cover

letter explained that Plaintiffs were willing to participate in mediation, despite their

belief that mediation was not contractually required.

According to Axxess, mediation was contractually required, and it did not

know about the pending lawsuit because of an employee mistake. Regardless of the

reason, it is undisputed that Axxess did not file an answer or otherwise respond to the

3 Appellate Case: 24-6002 Document: 75-1 Date Filed: 01/07/2025 Page: 4

complaint by the required date. Thus, on December 2, 2022, Plaintiffs moved for an

entry of default by the clerk of court.1 On December 5, the clerk entered Axxess’s

default, and Plaintiffs applied to the district court for a default judgment.

Also on December 5, 2022, attorney Christopher Groves emailed the AAA,

explaining that he had “just been retained by Axxess on this matter.” App. Vol. II at

156. Plaintiffs were not included on this email. Later that day, the AAA responded to

Mr. Groves’s email and included attachments to Plaintiffs’ mediation request and the

complaint. Plaintiffs were included on this email to Mr. Groves, and the AAA stated

it was “acknowledg[ing] receipt of Mr. Groves’[s] notice of appearance on behalf of

Axxess, a copy of which is attached for counsel for Choice Hospice.” Id.

Later that afternoon, Mr. Groves emailed Melody Lenox, the Axxess employee

responsible for receiving and processing lawsuits. Mr. Groves asked if she knew

“that [Plaintiffs] filed suit in Oklahoma Federal District Court.” App. Vol. III at 162.

Ms. Lenox replied, “No I was not aware. What do we need to do?” Id. In a

declaration, Mr. Groves avers that he spoke with Ms. Lenox on the phone that day

and that she confirmed Axxess had not been served in the pending lawsuit.

1 Federal Rule of Civil Procedure 55 governs the entry of default judgments. Under Rule 55, the clerk must enter the default “[w]hen a party against whom a judgment for affirmative relief is sought has failed to plead or otherwise defend.” Fed. R. Civ. P. 55(a). After default is entered, the party entitled to a judgment applies to either the clerk or the district court for an entry of default judgment. Id. at R. 55(b). Whether the party must apply to the clerk or to the court depends on the circumstances. Id.

4 Appellate Case: 24-6002 Document: 75-1 Date Filed: 01/07/2025 Page: 5

On January 4, 2023, the district court entered a default judgment against

Axxess, awarded Plaintiffs $928,963.11 in damages, and entered judgment in

Plaintiffs’ favor. Two days later, on January 6, Plaintiffs’ and Axxess’s counsel

attended a pre-mediation conference. At the conference, Plaintiffs’ counsel reported

that a default judgment had been entered. According to Axxess, this was the first time

it learned about the default.

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Choice Hospice v. Axxess Technology Solutions, Counsel Stack Legal Research, https://law.counselstack.com/opinion/choice-hospice-v-axxess-technology-solutions-ca10-2025.