Catherine Church, Richard H. Church and Sheila P. Church v. Exxon Mobile Company

Court of Appeals of Texas·Decided November 1, 2012·No. 01-11-00802-CV·Published

Opinion

Opinion issued November 1, 2012.

In The

Court of Appeals

For The

First District of Texas

and convenience store fell to the floor and shattered, severing her Achilles tendon. The jury found Catherine was negligent and ExxonMobil was not, and the trial court rendered judgment that the Churches take nothing. The Churches raise three issues on appeal. They contend that the trial court erred by admitting ExxonMobil’s expert’s testimony because it was conclusory and speculative. They also contend that the evidence was legally and factually insufficient to support the jury’s finding that Catherine was negligent, and that the evidence conclusively proved that ExxonMobil was negligent. Finding no error, we affirm.

Background

Catherine Church had been to the beach in Galveston with friends and was on her way home when one of the friends, Brittney Schoen, needed to use the restroom. They stopped at an Exxon gas station owned by ExxonMobil Corporation, and Catherine and Brittney went into the women’s restroom. As Brittney used the facilities, Catherine leaned against the restroom sink. The sink fell off the wall and shattered when it hit the floor. A shard from the sink cut Catherine’s leg, severing her Achilles tendon. This incident led the Churches to bring a premises liability claim against ExxonMobil.

The evidence at trial showed that there was no apparent problem with the sink or the manner in which it was installed. Neither Catherine nor Brittney noticed anything wrong with the sink before it fell. Similarly, ExxonMobil

introduced a photograph of the sink in the men’s restroom, which was installed at the same time and in a similar manner to the sink in women’s restroom, and it also appeared normal, with no indication of any problem. ExxonMobil also introduced evidence of its “mystery shopper” program. A mystery shopper is hired by an independent, third-party company to visit ExxonMobil locations and perform an incognito inspection of each store’s condition and its employee’s conduct. Approximately ten days before Catherine’s accident, a mystery shopper had visited the gas station and noted no problems with the women’s restroom. A photograph of the sink taken by the mystery shopper did not reveal any apparent problems with the sink or its installation.

The Churches and ExxonMobil presented competing experts to render opinions about how the incident occurred. The Churches’ expert was Thomas Scott, a safety consultant, who sponsored what came to be called the “teeter-totter” theory to explain how the sink fell. Scott explained that the sink sat on a wall bracket, with metal “ears” of the bracket sliding into “pockets” on the sink. The sink also had holes for “anchor screws, which, if installed, would pass through the holes in the sink and into the wall. The sink that fell, however, did not have the anchor screws installed. Scott opined that as Catherine leaned on the right side of the sink, the left side was lifted, rising sufficiently to clear the ear of the wall bracket, and then the sink was able to fall. Scott also opined that if the anchor

screws had been installed, the sink would not have been able to teeter-totter and fall. Scott pointed out that the sink manufacturer’s instructions stated anchor screws should be installed, the anchor screws were not installed on this sink, and the failure to install the anchor screws created “a safety risk for the public” and a “substantial hazard.” Scott also testified that, in his opinion, ExxonMobil should have known about the improper installation and did not have an adequate inspection process for discovering this type of problem.

ExxonMobil presented Ed Jensen, a professional engineer and safety consultant. Jensen testified that when he looked at a photograph of the restroom taken a day or two after the accident, he noticed that the right ear on the wall bracket was bent. He thought this significant and it became a focus of his investigation and testimony. After doing some background research on the sink, including contacting the manufacturer for technical data, Jensen conducted a series of experiments on newly-purchased sinks of the same model as the one that injured Catherine, to see whether and under what conditions the sink would “fail”—that is, fall or break in a manner similar to what Catherine described.

Jensen started with sinks of the same model as the one involved in this accident. The bracket that came with it seemed too thin and did not appear to be similar to the bracket in the photograph of the restroom. He contacted the manufacturer and was able to obtain a bracket that appeared to be the same as the

one in the photograph. He attached the bracket to a two-by-ten board that was attached to two heavy duty workstands (similar in appearance to a sawhorse). Jensen then mounted the sink to the bracket.

Jensen loaded the sink with weights. In his first experiment, the bracket was attached to the two-by-ten by all mounting bolts and the sink did not have the anchor screws installed. Jensen gradually loaded weight on the front center of the sink. He gradually increased the weight to 150 pounds, but he observed no damage or bending to the sink or wall bracket. Next, he placed 150 pounds on the right corner of the sink. Again, he observed no damage or bending. Jensen then removed one bolt from the mounting bracket, because the photograph of the bracket after Catherine’s accident showed one bolt missing from the bracket. In that experiment, he continued loading weight onto the front right corner in increments of ten to twenty pounds. Neither the sink nor the bracket suffered any bending or damage until Jensen loaded 220 pounds, when the sink broke—that is, the porcelain material of the sink cracked and the sink fell. A small piece of the sink remained mounted on the left ear; the rest fell forward and to the right. A photograph after this experiment shows the right ear of the wall bracket bent in a manner similar to the ear on the bracket in ExxonMobil’s gas station.

Having caused the sink to fail in what he opined was a similar manner to Catherine’s accident, Jensen “didn’t really have a plan” for his remaining

experiments. First, he performed the same test as the one that caused the sink to fail, but this time he installed all the bolts in the mounting bracket. The sink did not fail until 330 pounds had been stacked on the front right corner. Next, he used all the mounting bolts and the two anchor screws. He dropped 120 pounds from a height of six inches onto the front right corner. The sink did not break or fall, but “rattled back and forth a little bit,” and the bracket bent slightly. Finally, Jensen put all the mounting bolts and anchor screws in the last sink and loaded it with weights; it did not fail until 320 pounds had been loaded. With the anchor screws in place, the sink simply broke where it was attached to the bracket and did not bend the bracket.

Based on his experiments, Jensen concluded the accident could not have occurred as Catherine said it did. He based this opinion primarily on the fact that the evidence showed Catherine weighed 120 or 125 pounds, but the sink in his experiment was not damaged or affected by a similar weight. Rather, it took significantly more weight to cause the sink to fail. He opined that some force had to be applied to the sink that would not be present if Catherine were merely leaning against the sink. He stated that for Catherine, weighing about 120 pounds, to generate the force that broke the sink, it would be something equivalent to hopping up on the sink, although he acknowledged he could not say that that in fact happened. Jensen also opined that the lack of anchor screws did not cause the sink

to fall. He explained that the anchor screws were “more of a security issue, so somebody doesn’t come in there and lift [the sink] up off the mounts.”

The Churches’ counsel subjected Jensen to a vigorous cross-examination.

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