Cantinieri v. Verisk Analytics, Inc.

District Court, E.D. New York·Decided December 23, 2024·No. 2:21-cv-06911·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK

Jillian Cantinieri, individually, and on behalf of all others similarly situated,

Plaintiff, 2:21-cv-6911 -v- (NJC) (JMW)

Verisk Analytics, Inc., et al.,

Defendants.

OPINION AND ORDER NUSRAT J. CHOUDHURY, United States District Judge: Plaintiff Jillian Cantinieri (“Cantinieri”) brings this action on behalf of herself and a putative class of similarly situated individuals against Defendants Verisk Analytics, Inc. (“Verisk Analytics”), Insurance Services Office, Inc. (“Insurance Services Office”), and ISO Claims Services Inc. (“ISO Claims,” and collectively, “Defendants”) for failing to safeguard her personally identifiable information (“PII”) stored in Defendants’ web portal from unauthorized access by other entities or cybercriminals. (Am. Compl. at 1, ECF No. 72.) Before me is Defendants’ fully briefed Motion to Dismiss the Amended Complaint pursuant to Rule 12(b)(1) and (b)(6) of the Federal Rules of Civil Procedure (“Fed. R. Civ. P.”). (ECF No. 79.) For the reasons stated below, Cantinieri lacks Article III standing to pursue her claims. Therefore, Defendants’ Motion to Dismiss is granted and the Amended Complaint is dismissed without prejudice pursuant to Rule 12(b)(1). FACTUAL BACKGROUND As discussed in the Legal Standards section below, for the purpose of evaluating Defendants’ Rule 12(b)(1) motion, I accept the Amended Complaint’s factual allegations as true except where evidence in the record directly contradicts a specific factual allegation; where there is such a contradiction, I consider whether Cantinieri has proven the alleged facts to support standing by a preponderance of the evidence. See Legal Standards, infra; Harty v. W. Point Realty, Inc., 28 F.4th 435, 442 (2d Cir. 2022); see also Lugo v. City of Troy, 114 F.4th 80, 87 (2d

Cir. 2024); Tandon v. Captain’s Cove Marina of Bridgeport, Inc., 752 F.3d 239, 243 (2d Cir. 2014); Katz v. Donna Karan Co., 872 F.3d 114, 120 (2d Cir. 2017).1 I therefore first describe the facts alleged in the Amended Complaint in support of Cantinieri’s claims and then describe the parties’ factual submissions on Defendants’ Rule 12(b)(1) Motion to Dismiss. I. The Amended Complaint’s Allegations Relating to Standing Defendants are a corporation and its subsidiaries that “own, operate and maintain databases and web portals” through which Defendants collect, contain, and provide users with access to insurance claim records, motor vehicle records from state Departments of Motor Vehicle (“DMVs”), and the PII of millions of individuals. (Am. Compl. ¶¶ 2, 21, 30, 41.) ISO Claims is a subsidiary of Insurance Services Office, which in turn is a subsidiary of Verisk

Analytics. (Id. ¶¶ 22–23, 42, 50.) Through their web portals, Defendants acquire and provide access to individuals’ PII, including “full names, addresses, telephone numbers, vehicle identification numbers . . . , license plate numbers, driver’s license numbers, tax identification numbers . . . , and/or Social Security Numbers.” (Id. ¶ 3.) Defendants, through their subsidiary, Insurance Information Exchange (“iiX”), operate the ExpressNet portal, which is a web portal

1 As discussed below, I do not reach Defendants’ Rule 12(b)(6) motion because Cantinieri lacks Article III standing to pursue her claims. If I were to analyze that motion, I would accept all factual allegations in the Amended Complaint as true and draw all reasonable inferences in favor of Cantinieri. See Melendez v. City of New York, 16 F.4th 992, 1010 (2d Cir. 2021). through which customers can obtain motor vehicle records from state DMVs. (Id. ¶¶ 4, 49–52.) As early as July 5, 2021, “unauthorized entities or cybercriminals” used the ExpressNet web portal to access and obtain DMV records for Cantinieri and others. (Id. ¶ 4.) These DMV records included Cantinieri’s PII. (Id.) The Amended Complaint further alleges “upon

information and belief” that, before this “data breach,” Cantinieri’s insurer submitted automobile claim information to Defendants which included Cantinieri’s full name, address, date of birth, driver’s license number, and Social Security Number (“SSN”). (Id. ¶ 10.) It also alleges “upon information and belief” that this PII was disclosed to the “unauthorized entities or criminals” as part of the “data breach,” and that the authorized entities or cybercriminals used Cantinieri’s PII to themselves commit identity theft or fraud, or otherwise released or sold her PII to other entities who used her PII to commit identity theft or fraud. (Id. ¶¶ 10, 13.) The Amended Complaint alleges “upon information and belief” that the disclosure of Cantinieri’s PII occurred “much earlier than reported by ISO CLAIMS,” (id. ¶ 81)2 and that unauthorized entities continued accessing DMV records through the ExpressNet portal for

approximately three months before Defendants discovered this activity on September 27, 2021 (id. ¶¶ 4, 78). On November 4, 2021, ISO Claims sent a letter to Cantinieri, notifying her of the “data breach.” (Id. ¶¶ 15, 80.) The letter provided that “[i]t appears an unauthorized entity obtain[ed] credentials to access [the ExpressNet] portal as early as July 5, 2021, and to obtain . . . certain

2 Excerpts from the parties’ submissions are reproduced here exactly as they appear in the original. Unless otherwise noted, errors in spelling, punctuation, or grammar will not be corrected or highlighted. motor vehicle reports containing driver names, dates of birth, addresses, and driver’s license numbers.” (Id. ¶ 80.) The Amended Complaint alleges that Cantinieri has suffered numerous injuries and faces additional imminent or impending injuries due to Defendants’ failure to prevent or detect the

disclosure of Cantinieri’s DMV records to unauthorized entities or cybercriminals. (Id. ¶¶ 7, 17.) First, the Amended Complaint alleges that Cantinieri has been injured by the disclosure of her PII itself, and that such disclosure violated Cantinieri’s rights to privacy and rights under the DPPA. (Id. ¶ 7.) Second, the Amended Complaint alleges that Cantinieri has received an increased number of phishing email attempts and fraudulent phone calls following the disclosure of her PII. (Id.) Third, the Amended Complaint alleges that Cantinieri suffered specific instances of identity theft and financial fraud and resulting consequences. (Id. ¶¶ 117–29.) Specifically, the Amended Complaint alleges that unauthorized entities used Cantinieri’s PII to apply for

unemployment assistance on April 4, 2021 (id. ¶ 118), to open a bank membership on August 8, 2021 (id. ¶ 122), and to apply for various loans on the following dates: June 4, 2021; July 2, 2021; August 8, 2021; August 9, 2021; August 17, 2021; and sometime before August 18, 2021 (see id. ¶¶ 119–21, 123, 127). The Amended Complaint alleges that Cantinieri suffered another incident of identity theft around one year later, on June 10, 2022, when Cantinieri “unfroze her credit for the purposes of leasing a new motor vehicle” and “a cybercriminal submitted an application for an online loan for a tablet” within twenty-four hours. (Id.

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