Can Softtech, Inc v. United States

CourtUnited States Court of Federal Claims
DecidedMay 8, 2026
Docket24-1009
StatusPublished

This text of Can Softtech, Inc v. United States (Can Softtech, Inc v. United States) is published on Counsel Stack Legal Research, covering United States Court of Federal Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Can Softtech, Inc v. United States, (uscfc 2026).

Opinion

IN THE UNITED STATES COURT OF FEDERAL CLAIMS ______________________________________ ) CAN SOFTTECH, INC., ) ) Plaintiff, ) No. 24-1009 ) v. ) Filed: April 27, 2026 ) THE UNITED STATES, ) Re-issued: May 8, 2026 ∗ ) Defendant. ) ______________________________________ )

OPINION AND ORDER

This matter is before the Court following a remand to the General Services Administration

(“GSA” or “the Agency”) to provide further explanation of its June 25, 2024 decision to terminate

and re-solicit the task order it initially awarded to Plaintiff CAN Softtech, Inc. (“CSI”) to provide

information technology (“IT”) support services to the Department of the Air Force (“Air Force”).

The Agency’s termination and re-solicitation decision was based on its findings that the

performance work statement (“PWS”) was outdated and that the request for quote (“RFQ”)

contained ambiguities. In the Court’s previous decision, it held that GSA failed to adequately

explain its decision because the Agency’s Determination & Findings Memorandum (“D&F

Memo”) did not identify which portions of the performance work statement (“PWS”) were

outdated, which deliverables or requirements needed to be revised, and which certification

requirement was not clearly identified and carried over to the solicitation, nor did it coherently

explain the solicitation ambiguities.

∗ The Court issued this opinion under seal on April 27, 2026, and directed the parties to file

any proposed redactions by May 4, 2026. As the parties did not propose any redactions, the Court reissues the opinion publicly in full. On remand, GSA submitted a Supplemental Decision Document (“SDD”) further

explaining its determination that termination and re-solicitation were necessary. In the SDD, the

Agency clarified how the PWS was outdated and did not reflect the Air Force’s actual needs, and

how the RFQ contained several ambiguities that prevented fair and equal competition. Continuing

its objection to the Agency’s termination and re-solicitation decision as arbitrary and capricious,

CSI now challenges the further explanation in the SDD.

Two issues are before the Court: CSI’s Motion to Supplement and/or Complete the

Administrative Record and the parties’ Renewed Cross-Motions for Judgment on the

Administrative Record. For the reasons explained below, the Court GRANTS CSI’s Motion to

Supplement and/or Complete the Administrative Record, DENIES CSI’s Motion for Judgment on

the Administrative Record, and GRANTS the Government’s Cross-Motion for Judgment on the

Administrative Record.

I. BACKGROUND

A. Factual and Procedural Background

On January 2, 2024, GSA awarded Task Order No. 47QFLA24F0019 (the “Task Order”)

to CSI under RFQ No. 47QFLA23Q0116 (the “Solicitation” or “RFQ”) to fulfill the Air Force’s

eFINANCE, LeaveWeb, FMSuite, and FMDQS (collectively, “ELFF”) requirement for IT support

services. Admin. R. (“AR”) 544, 551, ECF Nos. 19-1, 27-1, 42-2, 46-2, 64-2. 1 The Task Order

1 For ease of reference, citations to the Administrative Record refer to the bates-labeled page numbers rather than the ECF page numbers. The original Administrative Record includes pages 1–781 (ECF No. 19-1); an amendment with additional documents not provided in the original record includes pages 782–948 (ECF Nos. 27-1, 46-2); and an amendment with redacted copies of documents reviewed in camera includes CSI-IC 1–87 (ECF No. 42-2). The supplement to the record created on remand includes pages 949–956 (ECF No. 64-2). The Court will collectively refer to all parts as the Administrative Record or “AR.” Citations to the documents provided in camera use the separately paginated bates-labeled page numbers, i.e., the page numbers following “CSI-IC.” 2 was an assisted acquisition whereby GSA facilitated the procurement to meet the Air Force’s

needs. AR 66, 155. Thus, the Air Force was primarily responsible for developing the PWS, which

“establishes what contractors must deliver.” AR 952; see also AR 949 (indicating GSA “relied on

the Air Force to provide the most current PWS reflecting their operational needs”). GSA, on the

other hand, was primarily responsible for developing the RFQ, which provides “evaluation factors

[that] govern how proposals are scored.” AR 952; see also AR 771–72 (indicating GSA developed

the RFQ based on the Air Force’s requirements).

On January 12, 2024, Octo Metric LLC (“Octo Metric”) filed a bid protest at the

Government Accountability Office (“GAO”) challenging the Task Order award to CSI. AR 576–

624. Octo Metric is a small-business joint venture between Malik Consulting, Inc. and the

incumbent contractor, Octo Consulting Group LLC (“Octo Consulting”). See AR 336. Octo

Consulting was acquired by International Business Machines Corporation (“IBM”) in December

2022, and Octo Consulting’s contracts with the Government were novated to IBM between August

2024 and January 2025. Id.; Decl. of Jason R. Miller ¶ 6, ECF No. 76-1. Octo Metric’s GAO

protest generally alleged that GSA unreasonably evaluated the offerors’ proposals in a manner

inconsistent with the Solicitation’s stated evaluation criteria. AR 577–79; see also AR 622. On

January 27, 2024, the Agency indicated it would take corrective action, including re-evaluation of

proposals and issuance of a new award decision. AR 765. CSI subsequently challenged that

decision in this Court. See Pl.’s Compl. ¶¶ 1–8, ECF No. 1. In light of GSA’s decision to take

corrective action, GAO dismissed Octo Metric’s protest as moot on January 31, 2024. AR 766.

This opinion assumes the reader’s familiarity with the Court’s prior decision in this case,

which provided a fulsome factual background of the procurement, as well as a summary of the

procedural history up to July 17, 2025, the date of that opinion. See CAN Softtech, Inc. v. United

3 States (“CSI I”), 177 Fed. Cl. 379, 384–92 (2025). In that decision, the Court ruled on CSI’s

challenges to the Agency’s sole-source extension of Octo Metric’s contract, initial decision to take

corrective action to re-evaluate proposals, and later decision to terminate CSI’s award and re-

solicit the requirement. Id. at 384. The Court dismissed CSI’s challenge to the contract extension

as moot because the extension, which sought to ensure continuity of services during the pendency

of Octo Metric’s GAO protest, had already expired. Id. at 393–95. The Court also held that GSA’s

decision to take corrective action in the form of re-evaluating proposals was adequately supported

by the record. Id. at 396–97. As for the Agency’s decision to terminate the award to CSI and re-

solicit the requirement, however, the Court found that the action was not adequately supported by

the record. Id. at 397–400. Specifically, the D&F Memo, which generally cited outdated PWS

requirements and ambiguous Solicitation provisions as the reasons for cancelling the award, did

not provide sufficient explanation of “what in the Solicitation was outdated, how certain provisions

were ambiguous, and why those ambiguities justified cancelling CSI’s award and re-soliciting the

requirement with a revised solicitation.” Id. at 397.

First, regarding the outdated provisions and certification ambiguities, the Court noted that

the D&F Memo “did not identify which portions of the PWS were outdated and which deliverables

or requirements needed to be revised.” Id. at 398 (citing AR 773). Similarly, the D&F Memo did

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