Cagiva North America v. Schenk, No. 32 05 55 (Oct. 10, 1995)

1995 Conn. Super. Ct. 11380
CourtConnecticut Superior Court
DecidedOctober 10, 1995
DocketNo. 32 05 55
StatusUnpublished
Cited by1 cases

This text of 1995 Conn. Super. Ct. 11380 (Cagiva North America v. Schenk, No. 32 05 55 (Oct. 10, 1995)) is published on Counsel Stack Legal Research, covering Connecticut Superior Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cagiva North America v. Schenk, No. 32 05 55 (Oct. 10, 1995), 1995 Conn. Super. Ct. 11380 (Colo. Ct. App. 1995).

Opinion

[EDITOR'S NOTE: This case is unpublished as indicated by the issuing court.]MEMORANDUM OF DECISION ON PLAINTIFF'S APPLICATION TO VACATE ORMODIFY ARBITRATION AWARD On June 8, 1995, the plaintiff, Cagiva North America, Inc. (Cagiva), filed a revised application to vacate, correct or modify an arbitration award rendered by the Lemon Law panel (panel) in favor of the defendant, Edward Schenk. On May 30, 1995, the court, Moraghan, J., granted the State of Connecticut Department of Consumer Protection's motion to intervene as a party defendant. Schenk and the State urge the court to uphold the arbitrators' decision. Based on the evidence presented at the arbitration hearing, the panel could have reasonably found the following facts.

On May 16, 1992, Schenk purchased a 1992 Ducati 907ie motorcycle from Norwalk Kawasaki Yamaha (Norwalk), an authorized Ducati dealer. (Transcript of March 23, 1995 hearing (Tr.), at 18.) Schenk testified that he began having problems with the bike the day he drove it off the lot. (Tr. at 18.) The clutch made a loud grinding noise, and eventually, the "bike actually locked up while [he] was driving it . . . ." (Tr. at 18.) He brought the bike in to Norwalk for the clutch problem on May 30, 1992. (Tr. at 19.) At that time, he had 464 miles on it. It was in the shop for seven days for that particular repair. (Tr. at 19.) On September 1, 1992, Schenk again returned the bike to the shop for CT Page 11381 a loud grinding noise in the clutch. (Tr. at 20.) He brought it back again on September 16 for the same problem. (Tr. at 21.) On September 28, 1992, the bike was returned to Norwalk again for a clutch defect. (Tr. at 24.) The bike had also begun to overheat. (Tr. at 24.) These four repairs are corroborated by service repair order forms. In connection with the fourth repair of the clutch, the bike remained in the shop for two months, being returned to Schenk on November 23, 1992. (Tr. at 25.)

Over the next year, the bike had electrical troubles but Schenk elected not to return to the shop for repairs. (Tr. at 26.) He did testify at the arbitration hearing, however, that the bike remained in his garage for five weeks during the 1993 season. (Tr. at 67-68.) The next documented visit to Norwalk was on September 23, 1993 for electrical problems. (Tr. at 26.) The visit was precipitated by the fact that the bike would not start. (Tr. at 27.) On July 19, 1994, Schenk again returned to Norwalk for repairs because the bike would not start. (Tr. at 27.) A bent crankshaft was discovered and it was determined that the crankshaft problem was a manufacturing defect caused by a defective starter. (Tr. at 28.) The problems escalated from this point on.

As of December, 1994, Schenk was unable to retrieve his vehicle from the shop as it had not been repaired. (Tr. at 29.) He made numerous calls to the dealer and Cagiva and sent letters and faxes concerning the return of his bike. (Tr. at 29-30.) On December 9, 1994, nearly five months after bringing it in for service, Schenk visited the Norwalk dealership that was to be repairing his bike. (Tr. at 30.) The dealer stated that he was closing his shop "tomorrow so come down and get your motorcycle which is in pieces, in boxes, and you can take it away." (Tr. at 30-31.) While at the Norwalk shop, the manager called Cagiva and instructed them to take the bike back. (Tr. at 31, 95-96.) After the call, Cagiva shifted responsibility for the repair of the bike to Motofix, a New York State Ducati repair shop. (Tr. at 31. Schenk testified that as of January 21, 1994, Motofix had not repaired the vehicle: "[t]hey said they hadn't received parts and didn't know — the bike was still in pieces. I said, fine. On January 27, 1994, I filed for a request for arbitration." (Tr. at 32.)

At the arbitration hearing, Schenk submitted a document indicating that as of the date he filed the request for arbitration, the vehicle had been in the shop for a total of 279 CT Page 11382 days for repairs. Eighty-six (86) days for the clutch and overheating problems, five days for electrical difficulties and 189 days for the crankshaft defect. At the time the bike was turned over to the repair shop for the crankshaft repair, it had been driven roughly 6,200 miles in less than two years.

The 907ie came originally with a twelve month, unlimited mileage warranty. (Tr. at 85.) Schenk testified that the warranty was extended orally on several occasions due to the mechanical difficulties he had with the bike. (Tr. at 60.) Cagiva agreed to cover the final January, 1994, repair as a so-called "good will" repair as a result of the problems that Schenk had experienced with the Ducati. (Tr. at 77-78, 98-99.)

To support his position, Schenk filed with the Panel a notarized letter from Michael Stankiewicz, a riding partner of Schenk's, dated March 20, 1995, that recited: "[t]he bottom line is, I've seen Ed's bike in the shop for over two months at a time. I am a witness to the problems Ed's bike has been plagued with, including a two month repair in September of 1992, the first year he owned the bike. The latest, of course, being the warranted crankshaft repair which began in July, 1994. To this day, the job has never been completed." Schenk also filed a letter from Norwalk that Cagiva's attorney indicated contained information that was favorable to Schenk. (Tr. at 100.) The letter, however, is not included in the record before the court.

Schenk testified that he modified the bike in order to enhance its performance. He added tail pipes and a high output "E Promm" computer chip that affects the fuel mixture, thereby increasing the horsepower. (Tr. at 33-34.) The chip was manufactured by Fast by Verachi. (Tr. at 107-08.) Norwalk indicated to Schenk that the computer chip was appropriate for his 907ie. (Tr. at 36.) Although the chip was fabricated by Fast By Verachi as an after market item, it was sold by Norwalk. (Tr. at 61.) Mr. Groff, Cagiva's sales manager, testified that Fast by Verachi is familiar with Ducati motorcycles and that they are connected with the Ducati racing team. (Tr. at 108.)

After Schenk filed for arbitration, he received a call on his answering machine indicating that he could come and pick the bike up from Motofix. (Tr. at 77.) He returned the call and requested a confirmation that the repairs had been completed; however, none was ever forthcoming. (Tr. at 77.) CT Page 11383

In final arguments before the panel, Schenk argued that he had been forced to repair the clutch on four occasions and that other problems, such as the electrical difficulties and the crankshaft malfunction, had lead to his being unable to use the vehicle for a period of greater than thirty days. As a result, he contended that the malfunctions has substantially impaired his use and the value of the vehicle.

In response, Cagiva argued that the difficulties encountered by Schenk were the fault of the Norwalk dealer. In its statement filed in connection with the arbitration, Cagiva wrote that "CNA [Cagiva] believes that for sometime prior to the termination [of Norwalk], the dealership may not have been providing adequate service to Ducati owners such as Mr. Schenk." Cagiva also argued that it had been deprived of the ability to counter Schenk's contention that the bike had been in the shop for more than thirty days since it was unable to subpoena the employees of the defunct Norwalk shop. Cagiva also argued that the repair orders submitted into evidence were incomplete; therefore, a determination could not be made as to whether the thirty day period had been satisfied. Lastly, Cagiva argued, with respect to the thirty day period, that "[y]ou don't have a document in front of you, other than that self serving document prepared by the petitioner, that substantiates that." (Tr. at 120.)

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Bluebook (online)
1995 Conn. Super. Ct. 11380, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cagiva-north-america-v-schenk-no-32-05-55-oct-10-1995-connsuperct-1995.