Butler-Bohn v. Walmart Inc

CourtDistrict Court, D. South Carolina
DecidedSeptember 19, 2023
Docket7:22-cv-00156
StatusUnknown

This text of Butler-Bohn v. Walmart Inc (Butler-Bohn v. Walmart Inc) is published on Counsel Stack Legal Research, covering District Court, D. South Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Butler-Bohn v. Walmart Inc, (D.S.C. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF SOUTH CAROLINA SPARTANBURG DIVISION

Freda Butler-Bohn, ) Civil Action No. 7:22-cv-00156-TMC ) Plaintiff, ) ) vs. ) ORDER ) Walmart, Inc., Walmart Stores East, ) LP, and Walmart Associates, Inc., ) ) Defendants. )

Plaintiff Freda Butler-Bohn (“Plaintiff”) initiated this action against Defendants Walmart, Inc., Walmart Stores East, LP, and Walmart Associates, Inc., which Plaintiff asserts “are an integrated operation that constitute a single employer for purposes of the [ADA].” (ECF No. 80 at 1). Defendants did not object to or otherwise dispute this assertion; accordingly, the court, for ease of reference, will refer to the Walmart defendants in the singular—as “Defendant.” Plaintiff alleges Defendant violated the Americans with Disabilities Act (“ADA”), 42 U.S.C. §§ 12101– 12213. (ECF No. 1). In accordance with 28 U.S.C. § 636(b)(1)(B) and Local Civil Rule 73.02(B)(2)(g) (D.S.C.), this matter was referred to a magistrate judge for pretrial handling. Defendant filed a motion for summary judgment. (ECF No. 54). Plaintiff filed a response in opposition to summary judgment and certain sealed documents, (ECF Nos. 57; 58; 72), and then Defendant filed a reply in support of summary judgment (ECF No. 65). Subsequently, with leave of court, Defendant filed a supplemental brief in support of summary judgment and records received from the Social Security Administration (“SSA”) (ECF No. 78), and Plaintiff filed a brief in response to Defendant’s supplemental brief (ECF No. 79). Now before the court is the magistrate judge’s Report and Recommendation (“Report”), recommending that the court grant in part and deny in part Defendant’s motion for summary judgment. (ECF No. 80). Plaintiff and Defendant both filed objections to the Report (ECF Nos. 82; 83), and both parties filed replies to the objections (ECF Nos. 84; 85). After carefully reviewing the record and the submissions of the parties, the court concludes a hearing is

unnecessary to decide this matter. Facts and Procedural Posture Plaintiff suffers from a form of muscular dystrophy (“MD”) which requires her to use a walker or, for longer distances, a wheelchair. (ECF No. 57-1 at 37). On January 25, 2021, Plaintiff applied for employment as a cashier at a Walmart Supercenter Store 1035 located near Spartanburg South Carolina. (ECF No. 57-2). Plaintiff indicated she wanted part-time employment on Mondays, Wednesdays and Fridays from 8:00 am to 4 pm. (ECF No. 54-8). In February 2021, Walmart conducted a telephone interview of Plaintiff during which Plaintiff disclosed she used a wheelchair, and the Walmart manager conducting the interview suggested Plaintiff might be better

suited to work as a fitting room attendant than a cashier. (ECF No. 57-1 at 61–64). Consistent with Walmart policy, Plaintiff amended her application to include the fitting room attendant position mentioned during the interview, id. at 62–63, 72, as well as other positions not relevant here. On March 2, 2021, Plaintiff received an email from Walmart offering her full-time employment as a fitting-room associate. (ECF Nos. 54-7; 54-10; 57-1 at 64). The email provided a link for Plaintiff to complete the hiring process and advised that the job offer link would expire in twenty-four (24) hours. (ECF No. 54-10 at 2). According to Plaintiff, she completed the process and accepted the position by following the link within 24 hours and indicated the system “took the acceptance.” (ECF No. 54-7 at 65–66).1 Subsequently, Plaintiff telephoned Store 1035 to learn about the next steps, and a male manager told her she would receive an email about orientation. (ECF No. 57-1 at 68). Plaintiff then followed up in person around March 7–9, 2021, entering Store 1035 in her wheelchair and asking to speak with a manager. (ECF No 54-7 at 73, 77). Plaintiff spoke to a “manager-type person” who Plaintiff perceived as “look[ing] at [her] funny . . . like

‘Why you want a job?’” Id. at 77-78. The manager promised, however, to leave a note with Plaintiff’s contact information on the manager’s desk. Id. On March 12, 2021, Plaintiff received the following email from Walmart: Hello Freda, Thank you for your interest in joining the Walmart family! We appreciate the time you took to apply with us and just wanted you to know we received your application for FITTING ROOM ASSOC at Walmart at 141 DORMAN CENTRE DR, SPARTANBURG, SC, Facility number is 1,035. Unfortunately, at this time we have decided not to move forward as we’ve had other candidates who are more qualified for the position. We wish you all the best! The Walmart Team * This account is not monitored, so please do not reply. (ECF No. 54-11). On July 2, 2021, Plaintiff used Walmart’s “Open Door” procedure—a resource for current employees, former employees or prospective employees to report suggestions or concerns to Walmart (ECF No. 54-1 at 3 n.4)—to register a complaint about Walmart’s withdrawal of the job it had offered and she had accepted. (ECF Nos. 54-7 at 91–92; 54-17 at 38). Plaintiff claims she

1 The process of accepting Walmart’s offer involved five steps: (1) “Contact Info”; (2) “Availability”; (3) “Review Offer”; (4) “Acknowledge Offer”; and (5) “Background Check.” (ECF No. 54-10 at 3). The record before the court includes a screenshot of links to these five steps appearing on Walmart’s website with steps 1 and 2 highlighted in blue, step 3 highlighted in green, and steps 4 and 5 not highlighted but appearing in light gray. Id. Walmart contends that the screenshot indicates that steps 4 and 5 were not completed; however, Walmart’s Rule 30(b)(6) deponent also conceded that the screenshot could have been made at any point in the process—that is, the screenshot does not negate the possibility that Plaintiff completed steps 4 and 5 after saving the screenshot. (ECF No. 54-3 at 26–27). reported that after having received an offer letter, she went to the store in person in her wheelchair and received a “look” from the acting manager and then later received the rejection email. (ECF No. 57-1 at 36). Cynthia Morrison, a member of Walmart’s Open Door team, was assigned to investigate Plaintiff’s report. Morrison sent Plaintiff an email on July 2, 2021, indicating that she wished to discuss Plaintiff’s complaint, and Plaintiff responded almost immediately to provide

Morrison with the time Plaintiff was available to do so. (ECF Nos. 57-10 at 8–9; 57-3 at 48–50). After receiving no response from Morrison, Plaintiff called Morrison on July 6, 2021, but was unable to reach her. An internal message was sent to Morrison indicating Plaintiff had called about her Open Door complaint. On July 28, 2021, Defendant received notice that Plaintiff had filed a charge of discrimination with the Equal Employment Opportunity Commission (“EEOC”). (ECF No. 57- 11). After Walmart received notice of the EEOC complaint, Morrison returned Plaintiff’s call from earlier that month and left a voicemail. (ECF No. 54-17 at 62–63). Morrison then began conducting interviews of various employees, including Human Resources representatives, the

store manager for Store 1035, and a market coordinator. According to Morrison, during these interviews she was told that Plaintiff’s name was in the recruiting system and that she had passed assessments administered to her but that Plaintiff’s name was not tied to any requisition. (ECF No. 54-17 at 7, 32–33). When a manager wishes to fill an open position, he or she initiates a requisition and Defendant’s system automatically creates a list of potential candidates from current employees and from prospective employees who have already indicated an interest in the open position. (ECF Nos.

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Butler-Bohn v. Walmart Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/butler-bohn-v-walmart-inc-scd-2023.