Bryant v. Verizon Communications Inc.

550 F. Supp. 2d 513, 2008 U.S. Dist. LEXIS 35916, 2008 WL 1947082
CourtDistrict Court, S.D. New York
DecidedMay 1, 2008
Docket05 CIV. 8112(CM)
StatusPublished
Cited by17 cases

This text of 550 F. Supp. 2d 513 (Bryant v. Verizon Communications Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bryant v. Verizon Communications Inc., 550 F. Supp. 2d 513, 2008 U.S. Dist. LEXIS 35916, 2008 WL 1947082 (S.D.N.Y. 2008).

Opinion

DECISION AND ORDER GRANTING DEFENDANTS’ MOTIONS FOR SUMMARY JUDGMENT

McMAHON, District Judge.

I. Introduction

In this action Plaintiff Barbara Bryant alleges race and gender discrimination on the part of her former employer, Verizon Communications (Verizon), and her national and local labor unions, the Communications Workers of America (CWA), and CWA Local 1103. Before the court are the summary judgment motions of Verizon and the Union Defendants.

For the reasons discussed below, the motions for summary judgment are granted.

II. Background

a. Parties

Plaintiff Barbara Bryant is an African-American female who was employed for 27 years by Defendant Verizon and its predecessors. Def. Verizon R. 56.1 Stmt. ¶ 1.

Defendant Verizon Communications, Inc. is a telecommunications company in the business of providing phone and other communication services to a variety or corporate and individual customers. Compl. ¶ 2.

Defendant CWA is an international labor union representing workers in the telecommunications industry, including workers at Verizon. Def. Union R. 56.1 Stmt. ¶1

*519 Defendant Local 1103 is a local union affiliated with CWA responsible for representing workers in Bryant’s previous job title. Id. ¶ 2.

The relevant facts concern Plaintiffs employment at Verizon, including several incidents that led to Plaintiffs being disciplined and eventually terminated, and the Union Defendant’s representation of Plaintiff during those disciplinary proceedings. The facts are undisputed, or presented in the light most favorable to Plaintiff.

b. Plaintiffs work history and union representation

Barbara Bryant began working for Verizon in 1978. From that time until 1997 she held a series of clerical positions. Def. Verizon R. 56.1 Stmt. ¶ 2.

In 1997 Bryant applied for “The Next Step Program,” a special program bargained for by the union and Verizon. Id. ¶ 3. Employees in the Program receive special technical training, including one day a week of college courses. Id. ¶ 5. Participants in the Program take on the job title of Telecommunications Technical Associate (TTA) and are trained for a position as either a Field or Office Technician. Id. ¶ 4, ¶ 7.

Bryant was accepted into the Program in September of 1997. She became eligible when she passed an entry exam, and was selected in part due to her seniority at Verizon. Id. ¶ 3. Verizon selected Bryant to perform the duties of a Field Technician. Id. ¶ 7. Field Technicians work outdoors, installing and repairing Verizon’s telephone lines. Besides the additional training the program provided, Bryant also began to receive a significantly higher salary than she had earned in her previous positions. Id. ¶ 4.

September 1997 also marked the beginning of Local 1103’s representation of Bryant. Def. Union R. 56.1 Stmt. ¶4. Bryant had been represented by CWA through other locals since about 1985. Def. Union Mem. at 2.

In its capacity as representative, Local 1103 plays a crucial role in smoothing out employer/employee conflicts through the grievance system. Pursuant to the collective bargaining agreement (CBA) between Verizon and CWA, employee grievances are handled in a four-step process. Def. Union R. 56.1 Stmt. ¶¶ 5-8. At the first step, a local union representative grieves the employer action and represents the employee’s interest in a meeting with the employer. If the union and the employer are unable to mutually resolve the grievance, it is appealed to a second step. At the second step, the Local again presses the employee’s grievance. If the grievance is denied at the second step, the Local can then pass the appeal on to the National, who sits with Verizon at the third step. Finally, if no resolution is reached after the third step, the National can submit the matter to binding arbitration. The decision whether or not to arbitrate rests solely with the National.

c. Plaintiffs difficulties as a technician

Between 1978 and 1997 Bryant had few difficulties with her employer. However, Bryant began to struggle in the Next Step Program. During the six-month probationary period following her promotion, Verizon attempted to have Plaintiff returned to her clerical position because of the difficulty she was experiencing learning her new position. Verizon Ex. 7 at D 3070, Ex. 17 at 15-18. Due to the intercession of Local 1103, Bryant was able to remain in the Program. Id.

However, her problems continued. Performance evaluations from her time as a Telecommunication Technical Associate show that Plaintiff had difficulty learning the requisite skills and could not complete *520 jobs without assistance. Verizon Ex. 18 at D 873 (first half of 1998) (“Barbara is not able to work alone yet”); Verizon Ex. 16 at D 1474-79 (second half of 1998) (“Barbara is not qualified as a field technician yet,” “Barbara does less than one job per day,” “needs to show marked improvement [in problem solving] in order to show that she is capable of doing this job,” “needs to improve in [technical proficiency], she is new in the field but behind others with the same time in title”); Verizon Ex. 20 at D 1199 (2001 evaluation) (“[Bryant] appears lost at work,” “needs to learn all aspects of the job again and again,” “has improved but is still not close to others in gang”). During her seven years as a technician, Bryant took frequent and lengthy leaves of absence, which, though authorized, contributed to Plaintiffs difficulties mastering her position. Verizon Ex. 19 (2000 evaluation) (Bryant not ratable due to lengthy absence); Verizon Ex. 38 (2002 absence record) (Bryant absent 51 working days, excluding 20 days vacation and 5 personal days); Verizon Ex. 39 (2003 absence record) (Bryant absent 219 working days, excluding 24 days vacation and 6 personal days).

In February 2001, after Bryant had been a Field Technician for four years, her supervisor Bill Damson and her union representative Vincent Gaiante met with Bryant to discuss her “inability to perform her every day tasks as a field technician” and her “lack of field knowledge.” Verizon Ex. 26. During this discussion it was made clear to Plaintiff that, if she did not show improvement, further action or discipline might be necessary. Id. Bryant failed to improve, and in November 2001, she was given a warning and placed on Verizon’s Service Excellence Plan. Ex. 28. After her union grieved, however, Verizon agreed to remove the warning. Verizon Ex. 30.

In 2002, Bryant was removed from the Next Step Program because of her failure to meet the Program’s academic requirements. Verizon Exs. 32-34. In particular, Bryant was unable to maintain the required 2.0 grade point average. Id. Nonetheless, she was able to remain in the job title of Field Technician, and this enabled her to continue receiving a higher salary. Id. However, Bryant continued to struggle as a Field Technician. PL’s Ex.

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Bluebook (online)
550 F. Supp. 2d 513, 2008 U.S. Dist. LEXIS 35916, 2008 WL 1947082, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bryant-v-verizon-communications-inc-nysd-2008.